#16618 · RE: EXT: Re: Pedido FAMUKILMM de Gloria Inmaculada Puga Lluch

ID interno: 10918000004248705

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

—

Subcategoría

—

Tipo

Incidencia

Canal

E-Mail

SLA

—

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Patricia Rodriguez

Técnico

—

Departamento

Tiendas

Request Type

Incidencia

Creado

27/5/24, 11:56

Resuelto

—

Actualizado

30/5/24, 9:54

Asignado

—

Respondido

May 30, 2024 11:54 AM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Hola chicas, 
Debéis hacer el picking como recogido y devolverlo al nuevo almacén de online, por favor.

Muchas gracias

 


Patricia Rodriguez
Area Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

FIRMA CORPORATIVA MAIL (1).jpg

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.


De: Sant Cugat <santcugat@browniespain.com>
Enviado: lunes, 27 de mayo de 2024 13:52
Para: Soporte <soporte@browniespain.com>; Patricia Rodriguez <patricia.rodriguez@browniespain.com>; Paula Camara Martinez <paula.c.martinez@browniespain.com>; Laura Serra <laura.serra@browniespain.com>
Asunto: RV: EXT: Re: Pedido FAMUKILMM de Gloria Inmaculada Puga Lluch
 

Buenos Dias,

Nos ha llegado este correo.

Procedemos a devolverlo a almacén, pero hay que hacer la recogida  en TPV,para que desaparezca del sistema??

Ya nos decis

Saludos,

Nuria

 

De: Support <info@browniespain.com>
Enviado el: lunes, 27 de mayo de 2024 13:43
Para: Sant Cugat <santcugat@browniespain.com>
Asunto: EXT: Re: Pedido FAMUKILMM de Gloria Inmaculada Puga Lluch

 

Hola,
 
Cliente con pedido CO0359164 nos ha contactado para informarnos que no irá a recogerlo.
 
Podéis devolverlo a almacen por favor?
 
Quedamos atentos a una confirmación. Muchas gracias de antemano.
 
Saludos,

Brownie

El 27 de mayo de 2024, 7:05:55 UTC, info@browniespain.com escribió:

Hola,
 
Cliente con pedido CO0359164 nos ha contactado para informarnos que no irá a recogerlo.
 
Podéis devolverlo a almacen por favor?
 
Quedamos atentos a una confirmación. Muchas gracias de antemano.
 
Saludos,

Brownie

El 2024 M05 23 07:16:20 UTC, info@browniespain.com escribió:

Hola,
 
Cliente con pedido CO0359164 nos ha contactado para informarnos que no irá a recogerlo.
 
Podéis devolverlo a almacen por favor?
 
Quedamos atentos a una confirmación. Muchas gracias de antemano.
 
Saludos,

Brownie

[9P04ND-P4W30]

[9P04ND-P4W30]

ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.

 

Resolución

Cancelamos solicitud, pues se les da directrices desde retail.
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  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_3677958640804731199_parse_3534489212526108419\">\n<div class=\"x_1449396724elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nHola chicas,&nbsp;</div>\n<div class=\"x_1449396724elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nDebéis hacer el picking como recogido y devolverlo al nuevo almacén de online, por favor.</div>\n<div class=\"x_1449396724elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_1449396724elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\nMuchas gracias</div>\n<div style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:11pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div id=\"x_1449396724Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n&nbsp;</p>\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width:500px\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"font-size:9pt; font-family:Arial; width:230px; color:rgb(61, 61, 63)\">\n<p style=\"font-size:9pt; font-family:Arial\"><span style=\"font-size:9pt\"><strong style=\"font-size:9pt\">Patricia Rodriguez</strong></span><br />\n<span style=\"font-size:8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2838380&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2838381&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2838382&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_socialLink\" border=\"0\" width=\"18\" height=\"18\" style=\"height:18px; width:18px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2838383&amp;ACTION=FILE\" /></a></p>\n</td>\n<td valign=\"top\" style=\"font-size:10pt; font-family:Arial; width:270px; padding-left:20px; border-left:rgb(61, 61, 63) 1px solid\">\n<p style=\"font-size:9pt; font-family:Arial\"><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><span style=\"font-size:9pt\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n</span>+34 932 377 066<br />\n</span><span style=\"font-size:9pt; color:rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"http://www.browniespain.com/\" style=\"font-size:9pt; color:rgb(155, 155, 155)\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td valign=\"middle\" colspan=\"2\" style=\"width:500px; font-size:9pt; font-family:Arial\">\n<p style=\"font-size:9pt; font-family:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a></p>\n</td>\n</tr>\n<tr>\n<td valign=\"top\" colspan=\"2\" style=\"font-size:6pt; font-family:Arial; width:500px; color:rgb(186, 186, 186); text-align:justify\">\n<img border=\"0\" alt=\"FIRMA CORPORATIVA MAIL (1).jpg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2838384&amp;ACTION=FILE\" /><br />\n<br />\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n</div>\n<div id=\"x_1449396724appendonsend\"></div>\n<hr style=\"width:98%\" />\n<div id=\"x_1449396724divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Sant Cugat &lt;santcugat@browniespain.com&gt;<br />\n<b>Enviado:</b> lunes, 27 de mayo de 2024 13:52<br />\n<b>Para:</b> Soporte &lt;soporte@browniespain.com&gt;; Patricia Rodriguez &lt;patricia.rodriguez@browniespain.com&gt;; Paula Camara Martinez &lt;paula.c.martinez@browniespain.com&gt;; Laura Serra &lt;laura.serra@browniespain.com&gt;<br />\n<b>Asunto:</b> RV: EXT: Re: Pedido FAMUKILMM de Gloria Inmaculada Puga Lluch</font>\n<div>&nbsp;</div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span>Buenos Dias,</span></p>\n<p class=\"x_MsoNormal\"><span>Nos ha llegado este correo.</span></p>\n<p class=\"x_MsoNormal\"><span>Procedemos a devolverlo a almacén, pero hay que hacer la recogida &nbsp;en TPV,para que desaparezca del sistema??</span></p>\n<p class=\"x_MsoNormal\"><span>Ya nos decis</span></p>\n<p class=\"x_MsoNormal\"><span>Saludos,</span></p>\n<p class=\"x_MsoNormal\"><span>Nuria</span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"x_MsoNormal\"><b>De:</b> Support &lt;info@browniespain.com&gt; <br />\n<b>Enviado el:</b> lunes, 27 de mayo de 2024 13:43<br />\n<b>Para:</b> Sant Cugat &lt;santcugat@browniespain.com&gt;<br />\n<b>Asunto:</b> EXT: Re: Pedido FAMUKILMM de Gloria Inmaculada Puga Lluch</p>\n</div>\n</div>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n<div>\n<p><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\"><img width=\"400\" height=\"90\" style=\"width:4.1666in; height:0.9375in\" src=\"https://theme.zdassets.com/theme_assets/13563430/65292edc5e0506f90054e862bc431916dcf6f791.png\" /></span><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\"></span></p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\">Hola,<br />\n&nbsp;<br />\nCliente con pedido&nbsp;<strong><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">CO0359164\n</span></strong>nos ha contactado para informarnos que no irá a recogerlo.<br />\n&nbsp;<br />\nPodéis devolverlo a almacen por favor?<br />\n&nbsp;<br />\nQuedamos atentos a una confirmación. Muchas gracias de antemano.<br />\n&nbsp;<br />\nSaludos,</span></p>\n<div>\n<p style=\"margin-right:0cm; margin-bottom:11.25pt; margin-left:0cm; line-height:16.5pt\">\n<span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(43, 46, 47)\">Brownie</span></p>\n</div>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\">El 27 de mayo de 2024, 7:05:55 UTC, <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:info@browniespain.com\">\ninfo@browniespain.com</a> escribió:</p>\n</div>\n<blockquote style=\"border:none; border-left:solid rgb(204, 204, 204) 1pt; padding:0cm 0cm 0cm 6pt; margin-left:4.8pt; margin-right:0cm\">\n<div>\n<p><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\"><img border=\"0\" width=\"400\" height=\"90\" style=\"width:4.1666in; height:0.9375in\" src=\"https://theme.zdassets.com/theme_assets/13563430/65292edc5e0506f90054e862bc431916dcf6f791.png\" /></span><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\"></span></p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\">Hola,<br />\n&nbsp;<br />\nCliente con pedido&nbsp;<strong><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">CO0359164\n</span></strong>nos ha contactado para informarnos que no irá a recogerlo.<br />\n&nbsp;<br />\nPodéis devolverlo a almacen por favor?<br />\n&nbsp;<br />\nQuedamos atentos a una confirmación. Muchas gracias de antemano.<br />\n&nbsp;<br />\nSaludos,</span></p>\n<div>\n<p style=\"margin-right:0cm; margin-bottom:11.25pt; margin-left:0cm; line-height:16.5pt\">\n<span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(43, 46, 47)\">Brownie</span></p>\n</div>\n</div>\n<div style=\"margin-top:18.75pt\">\n<div>\n<div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(68, 68, 68)\">El 2024 M05 23 07:16:20 UTC,\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:info@browniespain.com\">info@browniespain.com</a> escribió:</span></p>\n</div>\n<blockquote style=\"border:none; border-left:solid rgb(204, 204, 204) 1pt; padding:0cm 0cm 0cm 6pt; margin-left:4.8pt; margin-right:0cm\">\n<div style=\"margin-top:11.25pt; margin-bottom:11.25pt\">\n<p class=\"x_MsoNormal\" style=\"line-height:16.5pt\"><span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(43, 46, 47)\">Hola,<br />\n&nbsp;<br />\nCliente con pedido&nbsp;<strong><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">CO0359164\n</span></strong>nos ha contactado para informarnos que no irá a recogerlo.<br />\n&nbsp;<br />\nPodéis devolverlo a almacen por favor?<br />\n&nbsp;<br />\nQuedamos atentos a una confirmación. Muchas gracias de antemano.<br />\n&nbsp;<br />\nSaludos,</span></p>\n<div>\n<p style=\"margin-right:0cm; margin-bottom:11.25pt; margin-left:0cm; line-height:16.5pt\">\n<span style=\"font-size:9pt; font-family:&quot;Verdana&quot;, sans-serif; color:rgb(43, 46, 47)\">Brownie</span></p>\n</div>\n</div>\n</blockquote>\n</div>\n</div>\n</div>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"color:white\">[9P04ND-P4W30]</span> </p>\n<p class=\"x_MsoNormal\"><span style=\"color:white\">[9P04ND-P4W30]</span></p>\n</blockquote>\n</div>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"x_MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; color:black\"> Este correo electrónico se envió desde fuera de la organización. No haga clic en\n enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n</div>\n</div>\n</div>",
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