#16038 · Opción Pagos TPVs
ID interno: 10918000004125159
Estado
Cerrada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
SLA Soporte TIENDAS
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ventas
Request Type
Incidencia
Creado
6/5/24, 14:47
Resuelto
19/5/25, 9:45
Actualizado
21/5/25, 9:46
Asignado
May 10, 2024 08:56 AM
Respondido
May 19, 2025 11:45 AM
Completado
May 21, 2025 11:46 AM
First resp. due
May 7, 2024 04:47 PM
Due by
May 8, 2024 04:47 PM
Tiempo de resolución
9067.0 h
Overdue
SíFirst resp. overdue
SíEscalado
NoReabierto
NoFCR
SíSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola equipo ,
Como hablamos el otro día en la reunión os comento que a todas mis tiendas menos a una ,cuando van al apartado de pagos en el TPV no les aparece arriba el número de tickets ,el tm... etc , se lo podrías poner?
Os detallo las tiendas que llevo en las que NO aparece :
Gran Vía
ECI Bilbao
SAN Sebastián
ECI Vitoria
ECI Burgos ( en esta tienda sigue sin funcionar la opción de pagos en el TPV )
ECI Santander
Santander
ECI Pamplona
ECI Albacete
ECI Murcia
ECI Marbella
ECI Málaga
ECI Granada
Os adjunto foto de lo que me refiero que tendría que salir .
Gracias
Enviado desde Outlook para Android
|
Lorena Gañan |
C/
Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
Resolución
Ya debería salir correctamente.
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"description": "\n\n<div>\n<div dir=\"auto\">Hola equipo ,</div>\n<div dir=\"auto\">Como hablamos el otro día en la reunión os comento que a todas mis tiendas menos a una ,cuando van al apartado de pagos en el TPV no les aparece arriba el número de tickets ,el tm... etc , se lo podrías poner?</div>\n<div dir=\"auto\"><br />\n</div>\n<div dir=\"auto\">Os detallo las tiendas que llevo en las que NO aparece :</div>\n<div dir=\"auto\"><br />\n</div>\n<div dir=\"auto\">Gran Vía </div>\n<div dir=\"auto\">ECI Bilbao</div>\n<div dir=\"auto\">SAN Sebastián</div>\n<div dir=\"auto\">ECI Vitoria </div>\n<div dir=\"auto\">ECI Burgos ( en esta tienda sigue sin funcionar la opción de pagos en el TPV )</div>\n<div dir=\"auto\">ECI Santander </div>\n<div dir=\"auto\">Santander </div>\n<div dir=\"auto\">ECI Pamplona</div>\n<div dir=\"auto\">ECI Albacete</div>\n<div dir=\"auto\">ECI Murcia </div>\n<div dir=\"auto\">ECI Marbella</div>\n<div dir=\"auto\">ECI Málaga </div>\n<div dir=\"auto\">ECI Granada </div>\n<div id=\"x_437017894ms-outlook-mobile-signature\" dir=\"auto\">\n<div><br />\n</div>\n<div dir=\"auto\">Os adjunto foto de lo que me refiero que tendría que salir .</div>\n<div dir=\"auto\"><br />\n</div>\n<div dir=\"auto\">Gracias </div>\nEnviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/AAb9ysg\">Outlook para Android</a></div>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\">\n</p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Lorena Gañan</strong></span><br />\n<span style=\"FONT-SIZE:8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_437017894socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_437017894socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2763079&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_437017894socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_437017894socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2763080&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_437017894socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_437017894socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2763081&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_437017894socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_437017894socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2763082&ACTION=FILE\" width=\"18\" height=\"18\" /></a></p>\n</td>\n<td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2763083&ACTION=FILE\" border=\"0\" alt=\"FIRMA CORPORATIVA MAIL.jpg\" style=\"font-size:9pt\" /> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\">\n</p>\n</div>",
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