#15275 · RV: EXT: Envío de paquetes
ID interno: 10918000003904165
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Others
Tipo
Petición
Canal
CAU
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Logística
Request Type
Petición
Creado
7/4/24, 13:57
Resuelto
—
Actualizado
8/4/24, 10:20
Asignado
Apr 8, 2024 09:40 AM
Respondido
Apr 8, 2024 12:20 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
Hola,
Estoy en cc del email de más abajo y no debería. ¿Podéis revisar la configuración por favor del email de info@browniespain.com?
Gracias,
Ceci
|
Cecilia Cano |
C/ Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
De: Support <info@browniespain.com>
Enviado el: viernes, 5 de abril de 2024 17:40
Para: Claudia Silva <claudia.silva@delnext.com>
CC: Cecilia Cano <cecilia.cano@browniespain.com>
Asunto: Re: EXT: Envío de paquetes
Hola,
¡Gracias por escribir a Brownie!
Te informamos que hemos recibido tu email correctamente y pronto empezaremos a gestionarlo bajo el número de caso (nº tique ZD 181264).
Nuestro plazo de respuesta es entre 24-48h laborables aproximadamente.
Un saludo,
Equipo Brownie
[VK0WZE-5VN0E]
ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_1348608829229443553_parse_91159445472378661\">\n<div class=\"x_1428100217WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Hola,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Estoy en cc del email de más abajo y no debería. ¿Podéis revisar la configuración por favor del email de\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:info@browniespain.com\">info@browniespain.com</a>?</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Gracias,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\">Ceci</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size:11pt\"> </span></p>\n\n\n\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"> </p>\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:ARIAL; MARGIN-TOP:0pt\"></p>\n<table style=\"WIDTH:500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n <tbody>\n <tr>\n <td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:230px; COLOR:rgb(61, 61, 63)\" valign=\"top\">\n <p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt\"><strong style=\"FONT-SIZE:9pt\">Cecilia Cano</strong></span><br /><span style=\"FONT-SIZE:8pt\">Head of Operations & Logistics</span><br /><br /><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1428100217socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_1428100217socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626018&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1428100217socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_1428100217socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626019&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1428100217socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_1428100217socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626020&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1428100217socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_1428100217socialLink\" style=\"HEIGHT:18px; WIDTH:18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626021&ACTION=FILE\" width=\"18\" height=\"18\" /></a></p></td>\n <td style=\"FONT-SIZE:10pt; FONT-FAMILY:Arial; WIDTH:270px; PADDING-LEFT:20px; BORDER-LEFT:rgb(61, 61, 63) 1px solid\" valign=\"top\">\n <p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\"><span style=\"FONT-SIZE:9pt; COLOR:rgb(0, 0, 0)\">C/ Castanyer 29<br />08022 - \n Barcelona, Spain</span></span></span><br /></span>+34 932 377 \n 066<br /></span><span style=\"FONT-SIZE:9pt; COLOR:rgb(61, 61, 63)\">+34 <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; TEXT-DECORATION:none; COLOR:rgb(61, 61, 63)\">618904584</a><br /><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE:9pt; COLOR:rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a> \n </span></p></td></tr>\n <tr>\n <td style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial; WIDTH:500px\" valign=\"middle\" colspan=\"2\"><p style=\"FONT-SIZE:9pt; FONT-FAMILY:Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626022&ACTION=FILE\" border=\"0\" alt=\"FIRMA CORPORATIVA MAIL.jpg\" style=\"font-size:9pt\" /> <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a> </p></td></tr>\n <tr>\n <td style=\"FONT-SIZE:6pt; FONT-FAMILY:Arial; WIDTH:500px; COLOR:rgb(186, 186, 186); TEXT-ALIGN:justify\" valign=\"top\" colspan=\"2\">La información contenida en este mensaje y/o \n archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, \n es confidencial y privilegiada, y está destinada a ser leída sólo por \n la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han \n sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES \n BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por \n la normativa, usted podrá ejercer sus derechos de acceso, rectificación, \n limitación de tratamiento, supresión, portabilidad y oposición/revocación, \n en los términos que establece la normativa vigente en materia de \n protección de datos, dirigiendo su petición a la dirección postal c/ \n Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico \n personal@browniespain.com Si usted lee este mensaje y no es el \n destinatario señalado, el empleado o el agente responsable de entregar el \n mensaje al destinatario, o ha recibido esta comunicación por error, le \n informamos que está totalmente prohibida, y puede ser ilegal, cualquier \n divulgación, distribución o reproducción de esta comunicación, y le \n rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje \n original a la dirección arriba mencionada.</td></tr></tbody></table><br />\n<p style=\"FONT-SIZE:10pt; MARGIN-BOTTOM:5pt; FONT-FAMILY:Arial; MARGIN-TOP:0px\"></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\">De:</span></b><span style=\"font-size:11pt; font-family:"Calibri", sans-serif\"> Support <info@browniespain.com>\n<br />\n<b>Enviado el:</b> viernes, 5 de abril de 2024 17:40<br />\n<b>Para:</b> Claudia Silva <claudia.silva@delnext.com><br />\n<b>CC:</b> Cecilia Cano <cecilia.cano@browniespain.com><br />\n<b>Asunto:</b> Re: EXT: Envío de paquetes</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\"><img border=\"0\" width=\"400\" height=\"90\" style=\"width:4.1666in; height:0.9375in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2626023&ACTION=FILE\" /></span><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\"></span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">Hola,</span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">¡Gracias por escribir a Brownie!\n</span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">Te informamos que hemos recibido tu email correctamente y pronto empezaremos a gestionarlo bajo el número de caso (nº tique ZD 181264).</span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">Nuestro plazo de respuesta es entre 24-48h laborables aproximadamente.</span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">Un saludo,</span></p>\n<p><span style=\"font-size:9pt; font-family:"Verdana", sans-serif; color:rgb(68, 68, 68)\">Equipo Brownie</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"color:white\">[VK0WZE-5VN0E]</span> </p>\n<div style=\"border:solid rgb(156, 101, 0) 1pt; padding:2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height:12pt; background:rgb(255, 235, 156)\"><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"font-size:10pt; font-family:"Calibri", sans-serif; color:black\"> Este correo electrónico\n se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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