#15177 · RE: Fallo al cargar power bi

ID interno: 10918000003869193

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

IT

Técnico

Luis Boix

Departamento

IT OLD

Request Type

Incidencia

Creado

3/4/24, 7:53

Resuelto

Actualizado

22/10/24, 10:56

Asignado

Apr 3, 2024 09:55 AM

Respondido

Oct 22, 2024 12:56 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Luis Boix

Descripción

Buenos días,

 

Por favor, recordad que las incidencias o consultas deben enviarse a @Soporte para que puedan ser gestionadas.

 

¿Os referís a poder ver la información dentro de un intervalo de fechas desglosado para cada uno de los días?

 

Un saludo

 

 

 

Luis Boix
IT Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 699 376 207
www.browniespain.com

FIRMA CORPORATIVA MAIL.jpgLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

De: Illa Carlemany <illacarlemany@browniespain.com>
Enviado el: martes, 2 de abril de 2024 17:19
Para: IT <it@browniespain.com>; Sergio Marqués Toribio <sergio.marques@browniespain.com>
CC: Elena Framis <elenaframis@browniespain.com>
Asunto: RE: Fallo al cargar power bi

 

Buenas tardes, 

 

Alguien nos podría responder a esto por favor? 

 

Muchas gracias,

 

Maria

Illa Carlemany


De: Illa Carlemany
Enviado: miércoles, 27 de marzo de 2024 16:28
Para: IT <it@browniespain.com>; Sergio Marqués Toribio <sergio.marques@browniespain.com>
Cc: Elena Framis <elenaframis@browniespain.com>
Asunto: Fallo al cargar power bi

 

Buenas tardes,

 

Hace días que tenemos el power bi que no nos termina de cargar bien. Lo que es la cifra si, pero no podemos ver el mes desglosado. Normalmente podíamos ver por semanas o días si le dábamos clic.

 

Os adjunto foto que se verá más claro, gracias!!

 

Maria

Illa Carlemany

Resolución

No es una incidencia. Cambio funcional en visualiación de informes
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_5907424168881363482_parse_7578409821534504359\">\n<div class=\"x_482235543WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Por favor, recordad que las incidencias o consultas deben enviarse a\n<a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_482235543OWAAMB4468A07C6C5424FA9823A58E770F91C\" href=\"mailto:soporte@browniespain.com\">\n<span style=\"font-family:&quot;Calibri&quot;, sans-serif; text-decoration:none\">@Soporte</span></a> para que puedan ser gestionadas.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">¿Os referís a poder ver la información dentro de un intervalo de fechas desglosado para cada uno de los días?</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Un saludo</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<p><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p><span style=\"font-size:10pt; font-family:&quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_482235543MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width:375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width:172.5pt; padding:0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Luis Boix</span></strong><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size:8pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">IT Manager</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2605071&amp;ACTION=FILE\" /></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2605072&amp;ACTION=FILE\" /></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2605073&amp;ACTION=FILE\" /></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:blue; text-decoration:none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width:0.1875in; height:0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2605074&amp;ACTION=FILE\" /></span></a><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width:202.5pt; border:none; border-left:solid rgb(61, 61, 63) 1pt; padding:0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:rgb(61, 61, 63)\">699 376 207</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color:rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\"></td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width:375pt; padding:0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align:justify\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2605075&amp;ACTION=FILE\" alt=\"FIRMA CORPORATIVA MAIL.jpg\" />La\n información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Illa Carlemany &lt;illacarlemany@browniespain.com&gt; <br />\n<b>Enviado el:</b> martes, 2 de abril de 2024 17:19<br />\n<b>Para:</b> IT &lt;it@browniespain.com&gt;; Sergio Marqués Toribio &lt;sergio.marques@browniespain.com&gt;<br />\n<b>CC:</b> Elena Framis &lt;elenaframis@browniespain.com&gt;<br />\n<b>Asunto:</b> RE: Fallo al cargar power bi</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Buenas tardes,&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Alguien nos podría responder a esto por favor?&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Muchas gracias,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Maria</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Illa Carlemany</span></p>\n</div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr />\n</div>\n<div id=\"x_482235543divRplyFwdMsg\">\n<p class=\"MsoNormal\"><b><span style=\"color:black\">De:</span></b><span style=\"color:black\"> Illa Carlemany<br />\n<b>Enviado:</b> miércoles, 27 de marzo de 2024 16:28<br />\n<b>Para:</b> IT &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>&gt;; Sergio Marqués Toribio &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:sergio.marques@browniespain.com\">sergio.marques@browniespain.com</a>&gt;<br />\n<b>Cc:</b> Elena Framis &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:elenaframis@browniespain.com\">elenaframis@browniespain.com</a>&gt;<br />\n<b>Asunto:</b> Fallo al cargar power bi</span> </p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Buenas tardes,</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Hace días que tenemos el power bi que no nos termina de cargar bien. Lo que es la cifra si, pero no podemos ver el mes desglosado. Normalmente podíamos ver por semanas\n o días si le dábamos clic.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Os adjunto foto que se verá más claro, gracias!!</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Maria</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size:12pt; font-family:&quot;Aptos&quot;, sans-serif; color:black\">Illa Carlemany</span></p>\n</div>\n</div>\n</div>\n</div>",
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