#14615 · RE: Su solicitud con ID 14599 ha sido cancelada.

ID interno: 10918000003702869

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Lagasca

Técnico

Departamento

Tiendas

Request Type

Incidencia

Creado

11/3/24, 11:16

Resuelto

Actualizado

11/3/24, 11:25

Asignado

Respondido

Mar 11, 2024 12:25 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Hola

Perdonar ha sido un error.

😉

 

De: Soporte <soporte@browniespain.com>
Enviado el: lunes, 11 de marzo de 2024 9:56
Para: Lagasca <lagasca@browniespain.com>
Asunto: Su solicitud con ID 14599 ha sido cancelada.

 

Hola, Lagasca.

 

Tu Solicitud con ID 14599 ha sido Cancelada.

 


 

Título : PLANTILLA RECOGIDA GLS (002) (003).docx

Descripción :

BUENOS DIAS!!!

SOLICITAMOS LA RECOGIDA DE PAQUETES

GRACIASSS

 

                         

 

Resolución :

Es un correo para logistica.

 

 


 

Saludos.

El Equipo IT.

 

Equipo IT


   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

NOTA: Esto es un envío automático. Por favor, no respondas a este correo.

 

 

 

Resolución

Es para logistica

JSON crudo (detalle completo)
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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"> <div>Es para logistica<br /></div><div><br /></div> </div>",
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      "name": "Begoña Veiga",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_7770888775928145743_parse_3601344148727614966\">\n<div class=\"x_1559974667WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Perdonar ha sido un error.</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family:&quot;Segoe UI Emoji&quot;, sans-serif\">😉</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Soporte &lt;soporte@browniespain.com&gt; <br />\n<b>Enviado el:</b> lunes, 11 de marzo de 2024 9:56<br />\n<b>Para:</b> Lagasca &lt;lagasca@browniespain.com&gt;<br />\n<b>Asunto:</b> Su solicitud con ID 14599 ha sido cancelada.</p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Hola, Lagasca.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Tu\n<b>Solicitud con ID 14599</b> ha sido <b>Cancelada</b>.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr id=\"x_1559974667null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Título :\n<b>PLANTILLA RECOGIDA GLS (002) (003).docx</b> </span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Descripción :\n<b></b></span></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">BUENOS DIAS!!!</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">SOLICITAMOS LA RECOGIDA DE PAQUETES</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">GRACIASSS</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\n</span></b></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Resolución :<b>\n</b></span></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif\">Es un correo para logistica.</span></b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif\"></span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr id=\"x_1559974667null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Saludos.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">El Equipo IT.</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<p style=\"margin:0cm\"><span class=\"x_1559974667size\"><b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Equipo IT</span></b></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8013&amp;ACTION=FILE\" /></span></a><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8014&amp;ACTION=FILE\" /></span></a><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8015&amp;ACTION=FILE\" /></span></a><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8016&amp;ACTION=FILE\" /></span></a></p>\n<p style=\"margin:0cm\"><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29</span></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n<span class=\"x_1559974667size\">08022 - Barcelona, Spain</span><br />\n<span class=\"x_1559974667size\">+34 932 377 066</span><br />\n<span class=\"x_1559974667size\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family:&quot;inherit&quot;, serif; color:rgb(155, 155, 155); border:none windowtext 1pt; padding:0cm\">www.browniespain.com</span></a></span></span></p>\n<p style=\"margin:0cm\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; background:white; text-decoration:none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2508413&amp;ACTION=FILE\" /></span></a><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(36, 36, 36); background:white\">&nbsp;\n &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; background:white; text-decoration:none\"><img border=\"0\" width=\"341\" height=\"351\" style=\"width:3.552in; height:3.6562in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2508414&amp;ACTION=FILE\" /></span></a><span class=\"x_1559974667size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(36, 36, 36); background:white\">&nbsp;</span></span></p>\n<p style=\"margin:0cm; text-align:justify\"><span class=\"x_1559974667size\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es\n confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan\n los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"border:none windowtext 1pt; padding:0cm\">personal@browniespain.com</span></a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667size\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">​</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1559974667font\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">NOTA:</span></b></span><span class=\"x_1559974667font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\"> Esto es un envío automático. Por favor, no respondas a este correo.</span></span></p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n</div>",
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