#14480 · Re: Su solicitud con ID 14428 ha sido cancelada.

ID interno: 10918000003652881
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Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
E-Mail
SLA
—
Grupo
ServiceDesk Brownie
Site
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Marina Radu
Técnico
—
Departamento
Visual
Request Type
Incidencia
Creado
5/3/24, 14:08
Resuelto
—
Actualizado
5/3/24, 14:18
Asignado
—
Respondido
Mar 5, 2024 03:18 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
First resp. overdue
Escalado
Reabierto
FCR
Solicitada cancelación
Service Request
Trashed
Asignar técnico

Actual: — sin asignar —
Descripción

Hola!
He visto de casualidad que el duplicado de w9 sigue saliendo en Hermosilla, no sé si aún queda en alguna tienda más.
Muchas gracias,
Saludos!
Enviado desde Outlook para Android
From: Soporte <soporte@browniespain.com>
Sent: Monday, March 4, 2024 3:27:11 PM
To: Marina Radu <marina.radu@browniespain.com>
Subject: Su solicitud con ID 14428 ha sido cancelada.
Hola, Marina Radu.
Tu Solicitud con ID 14428 ha sido Cancelada.
Título : Eliminar proceso
Descripción :

Buenos días,

La semana pasada se duplicó por alguna razón el proceso w9, se podrían borrar los procesos que estén vacíos?

También se me olvidó pediros que el proceso de cambio de visual w8 del centro eci Málaga se borrase ya que no lo legaron a completar porque estábamos en obras remodelando el corner y no pudimos centrarnos en subir las fotos, por lo que si podemos borrarlo mejor, así no les cuenta como no hecho algo que no se subió por fata de tiempo por las obras.

muchas gracias!

saludos!
Resolución :

Solicitud por error
Saludos.
El Equipo IT.
Equipo IT
C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
www.browniespain.com
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
NOTA: Esto es un envío automático. Por favor, no respondas a este correo.
Resolución

Ticket original cancelada
JSON crudo (detalle completo)
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  "description": "\n\n<div>\n<div dir=\"auto\">Hola!</div>\n<div dir=\"auto\">He visto de casualidad que el duplicado de w9 sigue saliendo en Hermosilla, no sé si aún queda en alguna tienda más.</div>\n<div dir=\"auto\">Muchas gracias,</div>\n<div dir=\"auto\">Saludos!</div>\n<div><br />\n</div>\n<div id=\"x_1801159285ms-outlook-mobile-signature\" dir=\"auto\">Enviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/AAb9ysg\">\nOutlook para Android</a></div>\n<hr style=\"width:98%\" />\n<div id=\"x_1801159285divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>From:</b> Soporte &lt;soporte@browniespain.com&gt;<br />\n<b>Sent:</b> Monday, March 4, 2024 3:27:11 PM<br />\n<b>To:</b> Marina Radu &lt;marina.radu@browniespain.com&gt;<br />\n<b>Subject:</b> Su solicitud con ID 14428 ha sido cancelada.</font>\n<div>&nbsp;</div>\n</div>\n<div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Hola, Marina Radu.</span><br />\n</div>\n<div><br />\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Tu </span><b><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Solicitud con ID 14428</span></b><span class=\"x_font\" style=\"font-family:verdana, sans-serif\"> ha sido\n<b>Cancelada</b></span><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">.</span><br />\n</div>\n<div><br />\n</div>\n<div>\n<div>\n<hr id=\"x_null\" />\n<br />\n</div>\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Título : <b>Eliminar proceso</b>\n</span><br />\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Descripción : <b>\n<div dir=\"ltr\" class=\"x_zm_5921093062046459125_parse_2654824318677410801\">\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenos días,</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nLa semana pasada se duplicó por alguna razón el proceso w9, se podrían borrar los procesos que estén vacíos?</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nTambién se me olvidó pediros que el proceso de cambio de visual w8 del centro eci Málaga se borrase ya que no lo legaron a completar porque estábamos en obras remodelando el corner y no pudimos centrarnos en subir las fotos, por lo que si podemos borrarlo mejor,\n así no les cuenta como no hecho algo que no se subió por fata de tiempo por las obras.&nbsp;</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nmuchas gracias!</div>\n<div class=\"x_x_118280947elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nsaludos!</div>\n</div>\n</b></span><br />\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Resolución :<b>\n<div class=\"x_personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, sans-serif; font-size:13px\">\n<div>Solicitud por error</div>\n</div>\n</b></span><br />\n</div>\n<div><br />\n</div>\n<div>\n<hr id=\"x_null\" />\n<br />\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">Saludos.</span><br />\n</div>\n<div><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">El Equipo IT.</span><br />\n</div>\n<div>\n<div><br />\n</div>\n</div>\n<p style=\"margin:0px\"><span class=\"x_font\" style=\"font-family:Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size:11pt\"><b><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">Equipo\n IT</span></span></span></b><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><br />\n<br />\n<br />\n</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=8013&amp;ACTION=FILE\" border=\"0\" class=\"x_ADIae\" width=\"13.5pt\" height=\"13.5pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:13.5pt; height:13.5pt\" /></span></span></span></a><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=8014&amp;ACTION=FILE\" border=\"0\" class=\"x_ADIae\" width=\"13.5pt\" height=\"13.5pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:13.5pt; height:13.5pt\" /></span></span></span></a><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=8015&amp;ACTION=FILE\" border=\"0\" class=\"x_ADIae\" width=\"13.5pt\" height=\"13.5pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:13.5pt; height:13.5pt\" /></span></span></span></a><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=8016&amp;ACTION=FILE\" border=\"0\" class=\"x_ADIae\" width=\"13.5pt\" height=\"13.5pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:13.5pt; height:13.5pt\" /></span></span></span></a></span></span></p>\n<p style=\"margin:0px\"><span class=\"x_font\" style=\"font-family:Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size:11pt\"><span class=\"x_colour\" style=\"color:rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\"><span class=\"x_colour\" style=\"color:rgb(155, 155, 155)\"><span class=\"x_font\" style=\"font-family:inherit\"><span class=\"x_size\" style=\"font-size:inherit\">www.browniespain.com</span></span></span></a></span></span></span></span></span></p>\n<p style=\"margin:0px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:15px; line-height:inherit; margin:0px; padding:0px; vertical-align:baseline; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2476375&amp;ACTION=FILE\" border=\"0\" class=\"x_Do8Zj\" width=\"281.24pt\" height=\"74.99pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:281.24pt; height:74.99pt\" /></span></span></span></a><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:rgb(36, 36, 36)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">&nbsp;\n &nbsp; &nbsp;</span></span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\" style=\"border:0px; font-style:normal; font-weight:400; font-stretch:inherit; font-size:15px; line-height:inherit; margin:0px; padding:0px; vertical-align:baseline; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:blue\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2476376&amp;ACTION=FILE\" border=\"0\" class=\"x_Do8Zj\" width=\"61.49pt\" height=\"62.24pt\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline; color:inherit; width:61.49pt; height:62.24pt\" /></span></span></span></a><span class=\"x_highlight\" style=\"background-color:rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color:rgb(36, 36, 36)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:9pt\">&nbsp;</span></span></span></span><br />\n</p>\n<p style=\"text-align:justify; margin:0px\"><span class=\"x_font\" style=\"font-family:Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size:11pt\"><span class=\"x_colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:6pt\">La\n información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico<span>&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\" style=\"border:0px; font:inherit; margin:0px; padding:0px; vertical-align:baseline\">personal@browniespain.com</a><span>&nbsp;</span>Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span></span></span><br />\n</p>\n<div><span class=\"x_font\" style=\"font-family:Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size:11pt\"><span class=\"x_colour\" style=\"color:rgb(186, 186, 186)\"><span class=\"x_font\" style=\"font-family:Arial, sans-serif\"><span class=\"x_size\" style=\"font-size:6pt\"></span></span></span></span></span><br />\n</div>\n<div>\n<div><b><span class=\"x_font\" style=\"font-family:verdana, sans-serif\">NOTA:</span></b><span class=\"x_font\" style=\"font-family:verdana, sans-serif\"> Esto es un envío automático. Por favor, no respondas a este correo.</span><br />\n</div>\n</div>\n<div><br />\n</div>\n<div><br />\n</div>\n<div><br />\n</div>\n</div>\n</div>",
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