#13996 · EXT: RV: Julia - Desconectado - JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1
ID interno: 10918000003538265
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
19/2/24, 7:35
Resuelto
—
Actualizado
19/2/24, 9:26
Asignado
—
Respondido
Feb 19, 2024 09:15 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Merci,
Salutacions
Kwame Garland
SAT MANTENIMIENTO
+34 647 44 50 03
938405180
Headquarters
C/ Vilamajor Nau 21
08410 Vilanova del Vallès
Enviado: sábado, 17 de febrero de 2024 14:30
Para: ecarlestolra@julia.ad <ecarlestolra@julia.ad>; mmarques@julia.ad <mmarques@julia.ad>; Sat Instronic <sat@instronic.com>
Asunto: Julia - Desconectado - JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1
PC en horario de emisión
Listado de PC que se encuentran en PCs Desconectados a las 17-02-2024 14:15:02. Total: 1
-| Nombre | Nick | Ultimo contacto | Tiempo total |
|---|---|---|---|
| JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1 | JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1 | 15-02-2024 14:03:12 | 48h 11m |
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n<div dir=\"ltr\" class=\"zm_6065274517246077330_parse_2594410793943789077\">\n<div class=\"x_1099365910elementToProof\" style=\"font-family:Perpetua; font-size:12pt; color:rgb(0, 0, 0)\">\n<span style=\"font-family:Calibri, Helvetica, sans-serif\"><br />\n</span></div>\n<div class=\"x_1099365910elementToProof\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">Bon dia , us derivem incidència rebuda de Julia.</span></div>\n<div style=\"text-align:left; text-indent:0px; margin:0px\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br />\n</span></div>\n<div style=\"font-size:medium; margin:0px\">\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\">Merci,</span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\">Salutacions</span></p>\n</div>\n<div style=\"text-align:left; text-indent:0px; margin:0px\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"><br />\n</span></div>\n<div id=\"x_1099365910Signature\">\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\"><img width=\"151\" height=\"77\" style=\"width:151px; height:77px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2407767&ACTION=FILE\" /></span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\">Kwame Garland </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"><b>SAT MANTENIMIENTO </b></span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:kgarland@instronic.com\" style=\"margin-top:0px; margin-bottom:0px\">kgarland@instronic.com</a> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\">+34 647 44 50 03 </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:Sat@instronic.com\" style=\"margin-top:0px; margin-bottom:0px\">Sat@instronic.com</a> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\">938405180 </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\"><b>Headquarters</b></span><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\">C/ Vilamajor Nau 21</span><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:10pt; color:black\">08410 Vilanova del Vallès</span><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Calibri, Helvetica, sans-serif; font-size:12pt; color:black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instronic.com/retail/\" style=\"margin-top:0px; margin-bottom:0px\">https://instronic.com/retail/</a> </span></p>\n<p style=\"margin:0cm\"><span style=\"font-family:Perpetua; font-size:12pt; color:rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"font-family:Perpetua; font-size:12pt; color:black\"><img width=\"23\" height=\"24\" style=\"width:23px; height:24px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2407768&ACTION=FILE\" /> </span></p>\n<p><span style=\"font-family:Perpetua; font-size:12pt; color:rgb(0, 0, 0)\"> </span></p>\n</div>\n<div id=\"x_1099365910appendonsend\"></div>\n<hr style=\"width:98%\" />\n<div id=\"x_1099365910divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Admin Admira <admin@admira.com><br />\n<b>Enviado:</b> sábado, 17 de febrero de 2024 14:30<br />\n<b>Para:</b> ecarlestolra@julia.ad <ecarlestolra@julia.ad>; mmarques@julia.ad <mmarques@julia.ad>; Sat Instronic <sat@instronic.com><br />\n<b>Asunto:</b> Julia - Desconectado - JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1</font>\n<div> </div>\n</div>\n\n<div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Tahoma"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATTENTION: </span>This message comes from an external sender: be careful with links and attachments.\n</div>\n<br />\n<p></p>\n<div>\n<div id=\"x_adb\">\n<div class=\"x_adM\" style=\"background:rgb(224, 235, 231); padding:10px\">\n<div style=\"background:rgb(72, 72, 72); padding:5px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.admira.co\"><img alt=\"ADmira Digital Networks. Your Digital Signage solution.\" style=\"margin-left:10px\" src=\"http://admira.co/media/images-corporative/admira-icon-mini32.png\" /></a>\n</div>\n<div style=\"background:rgb(255, 255, 255); padding:10px\">\n<p style=\"color:rgb(62, 62, 62); font:normal 18px arial, sans-serif; margin:0 0 10px 0\"></p>\n<p style=\"color:rgb(114, 114, 114); font:bold 18px arial, sans-serif; text-decoration:none\">PC en horario de emisión\n</p>\n<div style=\"color:rgb(224, 235, 231); background:rgb(224, 235, 231); font:normal 11px verdana, sans-serif; margin:10px 0 0 0; padding:0\">\n<div style=\"color:rgb(62, 62, 62); padding:10px 10px 10px 10px\">\n<p>Listado de PC que se encuentran en <b>PCs Desconectados</b> a las 17-02-2024 14:15:02. Total: 1</p>\n-\n<table width=\"100%\">\n<thead>\n<tr>\n<th>Nombre</th>\n<th>Nick</th>\n<th>Ultimo contacto</th>\n<th>Tiempo total</th>\n</tr>\n</thead>\n<tbody>\n<tr>\n<td>JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1</td>\n<td>JULIA_ESP_SANTANDER_VIDEOWALL_4x1_1</td>\n<td style=\"text-align:center\">15-02-2024 14:03:12</td>\n<td style=\"text-align:center\">48h 11m</td>\n</tr>\n</tbody>\n</table>\n</div>\n</div>\n<p style=\"color:rgb(62, 62, 62); font:normal 11px verdana, sans-serif; margin:10px 0\">No quieres más alertas de este tipo?\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://soporte.admira.mobi/home\" style=\"color:rgb(102, 153, 51); text-decoration:none\">http://soporte.admira.mobi/home/notifications</a>\n</p>\n<p style=\"color:rgb(153, 170, 187); font:normal 12px arial, sans-serif; text-align:center; margin:30px 0\">\n<br />\n<img alt=\"ADmira Digital Signage Web\" src=\"http://admira.co/media/images-corporative/admira-avatar-grande\" />\n</p>\n</div>\n<div style=\"padding:7px\">\n<p style=\"font-size:10px; color:rgb(137, 137, 137); font:normal\">If you do not wish to receive notification messages from ADmira, you can unsubscribe at any time. To subscribe again or change other system preferences, please click on your account settings to edit email\n notifications. Please do not reply to this message, it was sent from a not monitored email address. This is an email service related to the use of Admira Digital Networks. For general information on your ADmira account or to request support please visit us\n at <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://soporte.admira.mobi/home\" style=\"text-decoration:none; color:rgb(0, 51, 0)\">\nADmira Support</a>. </p>\n</div>\n</div>\n</div>\n</div>\n</div>\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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