#13992 · PEDIDO ONLINE RECOGIDO BROWNIE ILLA
ID interno: 10918000003538175
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/2/24, 12:01
Resuelto
—
Actualizado
19/2/24, 13:21
Asignado
Feb 19, 2024 08:03 AM
Respondido
Feb 19, 2024 12:44 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
Buenos días, en illa ha venido una clienta a recoger un pedido online, pero al seleccionar la recogida por nuestro tpv no nos lo acepta y nos aparece un mensaje de error de que la tabla está vacía.
¿podríais indicar que el pedido ha sido recogido o eliminarlo del sistema?
SUSANA MARTINEZ
4 UNIDADES
C003259935
Un saludo
Resolución
Pedido cliente validado por tienda
JSON crudo (detalle completo)
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"last_name": "Martinez",
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"first_name": "Edwin",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_2356276489935785404_parse_7943775740444921209\">\n<div class=\"x_1919404452WordSection1\">\n<p class=\"MsoNormal\"><span>Buenos días, en illa ha venido una clienta a recoger un pedido online, pero al seleccionar la recogida por nuestro tpv no nos lo acepta y nos aparece un mensaje de error de que la tabla está vacía.</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>¿podríais indicar que el pedido ha sido recogido o eliminarlo del sistema?</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>SUSANA MARTINEZ</span></p>\n<p class=\"MsoNormal\"><span>4 UNIDADES</span></p>\n<p class=\"MsoNormal\"><span>C003259935</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Un saludo</span></p>\n</div>\n</div>",
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