#13833 · RE: Su solicitud con ID 13786 ha sido cancelada.

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    "content": "<div class=\"personalize-wrapper\" style=\"font-family:&quot;PT Sans&quot;, Arial, Helvetica, sans-serif, sans-serif; font-size:13px\"> <div>El ticket original esta cancelado<br /></div><div><br /></div> </div>",
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      "id": "10918000000467681",
      "name": "Begoña Veiga",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
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      "phone": null,
      "mobile": null,
      "email_id": "bego.veiga@browniespain.com",
      "sms_mail": null,
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      "last_name": "Veiga",
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      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
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      },
      "first_name": "Begoña",
      "user_scope": "internal_user",
      "employee_id": "bego.veiga",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
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    },
    "submitted_on": {
      "value": "1707809720720",
      "display_value": "Feb 13, 2024 08:35 AM"
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  },
  "technician": {
    "id": "10918000000176226",
    "name": "Soporte Abisma",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": null,
    "email_id": "soporte@abisma.com",
    "sms_mail": null,
    "job_title": "Administrador Sistemas",
    "last_name": "Abisma",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083586329&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
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    "first_name": "Soporte",
    "user_scope": "internal_user",
    "employee_id": "abisma",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\"zm_8183750777614478031_parse_2787501888631219146\">\n<div class=\"x_1310698438WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenas tardes,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Disculpen las molestias. Ha sido un error al no fijarnos bien en la referencia.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Un saludo.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div style=\"border:none; border-top:solid rgb(225, 225, 225) 1pt; padding:3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Soporte &lt;soporte@browniespain.com&gt; <br />\n<b>Enviado el:</b> lunes, 12 de febrero de 2024 9:39<br />\n<b>Para:</b> ECI Malaga &lt;ecimalaga@browniespain.com&gt;<br />\n<b>Asunto:</b> Su solicitud con ID 13786 ha sido cancelada.</p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Hola, ECI Malaga.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Tu\n<b>Solicitud con ID 13786</b> ha sido <b>Cancelada</b>.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr id=\"x_1310698438null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Título :\n<b>Reetiquetado etiqueta blanca</b> </span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Descripción :\n<b></b></span></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Buenas tardes,</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Debemos de reetiquetar en etiqueta blanca el siguiente modelo: Pantalón laminado 5 bolsillos gris (S24-0691-001-80), pero no sale\n el precio que debería de 49,90€ en el momento que imprimimos la etiqueta. Gracias.</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Un saludo.</span></b></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Resolución :<b>\n</b></span></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span class=\"x_1310698438colour\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(0, 0, 153)\">Hola ECI Malaga,</span></b></span><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span class=\"x_1310698438colour\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(0, 0, 153)\">El modelo que tiene que etiquetarse con etiqueta Blanca es el PANTALON LAMINADO 5 BOLSILLOS - S24-0691-001-906.</span></b></span><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span class=\"x_1310698438colour\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(0, 0, 153)\">El modelo que poneis, es etiqueta roja</span></b></span><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span class=\"x_1310698438colour\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(0, 0, 153)\">gracias</span></b></span><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\" style=\"background:white\"><span class=\"x_1310698438colour\"><b><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(0, 0, 153)\">Edwin</span></b></span><span style=\"font-size:10pt; font-family:&quot;PT Sans&quot;, sans-serif; color:rgb(51, 51, 51)\"></span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align:center\">\n<hr id=\"x_1310698438null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">Saludos.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">El Equipo IT.</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<p style=\"margin:0cm\"><span class=\"x_1310698438size\"><b><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">Equipo IT</span></b></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" width=\"100\" height=\"100\" style=\"width:1.0416in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376928&amp;ACTION=FILE\" alt=\"Imagen quitada por el remitente.\" /></span></a><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" width=\"100\" height=\"100\" style=\"width:1.0416in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376928&amp;ACTION=FILE\" alt=\"Imagen quitada por el remitente.\" /></span></a><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" width=\"100\" height=\"100\" style=\"width:1.0416in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376928&amp;ACTION=FILE\" alt=\"Imagen quitada por el remitente.\" /></span></a><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; text-decoration:none\"><img border=\"0\" width=\"100\" height=\"100\" style=\"width:1.0416in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376928&amp;ACTION=FILE\" alt=\"Imagen quitada por el remitente.\" /></span></a></p>\n<p style=\"margin:0cm\"><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\">C/ Castanyer 29</span></span><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(61, 61, 63)\"><br />\n<span class=\"x_1310698438size\">08022 - Barcelona, Spain</span><br />\n<span class=\"x_1310698438size\">+34 932 377 066</span><br />\n<span class=\"x_1310698438size\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family:&quot;inherit&quot;, serif; color:rgb(155, 155, 155); border:none windowtext 1pt; padding:0cm\">www.browniespain.com</span></a></span></span></p>\n<p style=\"margin:0cm\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; background:white; text-decoration:none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width:3.9062in; height:1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376929&amp;ACTION=FILE\" /></span></a><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(36, 36, 36); background:white\">&nbsp;\n &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; border:none windowtext 1pt; padding:0cm; background:white; text-decoration:none\"><img border=\"0\" width=\"341\" height=\"351\" style=\"width:3.552in; height:3.6562in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376930&amp;ACTION=FILE\" /></span></a><span class=\"x_1310698438size\"><span style=\"font-size:9pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(36, 36, 36); background:white\">&nbsp;</span></span></p>\n<p style=\"margin:0cm; text-align:justify\"><span class=\"x_1310698438size\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es\n confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan\n los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"border:none windowtext 1pt; padding:0cm\">personal@browniespain.com</span></a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438size\"><span style=\"font-size:6pt; font-family:&quot;Arial&quot;, sans-serif; color:rgb(186, 186, 186)\">​</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_1310698438font\"><b><span style=\"font-family:&quot;Verdana&quot;, sans-serif\">NOTA:</span></b></span><span class=\"x_1310698438font\"><span style=\"font-family:&quot;Verdana&quot;, sans-serif\"> Esto es un envío automático. Por favor, no respondas a este correo.</span></span></p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n</div>",
  "display_key": {
    "value": "13833",
    "display_value": "13833"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1707759031008",
    "display_value": "Feb 12, 2024 06:30 PM"
  },
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  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": {
    "value": "1707759031300",
    "display_value": "Feb 12, 2024 06:30 PM"
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  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1707809720720",
    "display_value": "Feb 13, 2024 08:35 AM"
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  "has_attachments": false,
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  "last_updated_time": {
    "value": "1707809720720",
    "display_value": "Feb 13, 2024 08:35 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [],
  "has_linked_requests": false,
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}