#13720 · RE: importante wiffi Aqua

ID interno: 10918000003472001

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Comunicaciones

Subcategoría

LAN

Tipo

Incidencia

Canal

E-Mail

SLA

—

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Elena Escudero

Técnico

Marc Giné

Departamento

Tiendas

Request Type

Incidencia

Creado

8/2/24, 14:10

Resuelto

—

Actualizado

9/2/24, 8:07

Asignado

Feb 8, 2024 03:27 PM

Respondido

—

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Marc Giné

Descripción

Hola Elena

Envió tu consulta a soporte@browniespain.com 

Por favor, para llevar un seguimiento de vuestras solicitudes y tiempos de respuesta, enviar siempre la solicitud vía email

Gracias 


Edwin Martinez
Retail Project Operations

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

FIRMA CORPORATIVA MAIL-2.jpg

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.


De: Elena Escudero <elena.escudero@browniespain.com>
Enviado: jueves, 8 de febrero de 2024 13:45
Para: Edwin Martinez <edwin.martinez@browniespain.com>
Cc: Victoria Perez <victoria.perez@browniespain.com>
Asunto: importante wiffi Aqua
 
Buenas tardes Edwin, estando en Aqua, intenté conectarme a la red wiffi y las chicas me dijeron que no sabían cuál era. El tpv se conectan a la red abierta de Aqua. Esto no debe ser así verdad?

Porfa me puedes decir nombre de red y contraseña para solucionar esto?

Gracias y un saludo
Elena
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  "description": "\n\n\n<div dir=\"ltr\" class=\"zm_6442508963206946289_parse_3861336581345164210\">\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nHola Elena</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nEnvió tu consulta a soporte@browniespain.com&nbsp;</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nPor favor, para llevar un seguimiento de vuestras solicitudes y tiempos de respuesta, enviar siempre la solicitud vía email</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_582339750elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nGracias<span style=\"font-family:ARIAL; font-size:10pt\">&nbsp;</span></div>\n<div id=\"x_582339750Signature\">\n<p style=\"margin-top:0pt; margin-bottom:5pt; font-family:ARIAL; font-size:10pt\">\n<br />\n</p>\n<table style=\"width:500px; border-collapse:collapse; border-spacing:0px\">\n<tbody>\n<tr>\n<td style=\"vertical-align:top; color:rgb(61, 61, 63); width:230px\">\n<p style=\"font-family:Arial; font-size:9pt\"><b>Edwin Martinez</b><br />\n<span style=\"font-size:8pt\">Retail Project Operations</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\" id=\"x_582339750OWAa240fa40-1e19-84ad-7541-314901c513c5\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376006&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\" id=\"x_582339750OWA826e37fd-2b45-8f69-dee8-cf5b180ffc93\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376007&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\" id=\"x_582339750OWAfca1d8c5-51b6-27b8-a202-a123b400478c\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376008&amp;ACTION=FILE\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" class=\"x_socialLink OWAAutoLink\" style=\"margin-top:0px; margin-bottom:0px\" id=\"x_582339750OWA4c3bc39b-388e-d1ae-c40a-5eacf1aa2ee8\"><img width=\"18\" height=\"18\" style=\"width:18px; height:18px; margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376009&amp;ACTION=FILE\" /></a></p>\n</td>\n<td style=\"border-left:1px solid rgb(61, 61, 63); padding-left:20px; vertical-align:top; width:270px\">\n<p style=\"font-family:Arial; font-size:9pt\"><span style=\"color:rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n</span><span style=\"color:rgb(155, 155, 155)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"color:rgb(155, 155, 155); margin-top:0px; margin-bottom:0px\" id=\"x_582339750OWA0519f06b-ebeb-1e68-feb5-7f7be3b4430e\" class=\"x_582339750OWAAutoLink\">www.browniespain.com</a></span><span style=\"color:rgb(61, 61, 63)\">\n</span></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"vertical-align:middle; width:500px\">\n<p style=\"font-family:Arial; font-size:9pt\"><img alt=\"FIRMA CORPORATIVA MAIL-2.jpg\" style=\"margin-top:0px; margin-bottom:0px\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2376010&amp;ACTION=FILE\" /></p>\n</td>\n</tr>\n<tr>\n<td colspan=\"2\" style=\"text-align:justify; vertical-align:top; color:rgb(186, 186, 186); width:500px\">\n<div style=\"text-align:justify\"><span style=\"font-family:Arial; font-size:6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser\n leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted\n podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal\n c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta\n comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span></div>\n</td>\n</tr>\n</tbody>\n</table>\n<br />\n</div>\n<div id=\"x_582339750appendonsend\"></div>\n<hr style=\"width:98%\" />\n<div id=\"x_582339750divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size:11pt\" color=\"#000000\"><b>De:</b> Elena Escudero &lt;elena.escudero@browniespain.com&gt;<br />\n<b>Enviado:</b> jueves, 8 de febrero de 2024 13:45<br />\n<b>Para:</b> Edwin Martinez &lt;edwin.martinez@browniespain.com&gt;<br />\n<b>Cc:</b> Victoria Perez &lt;victoria.perez@browniespain.com&gt;<br />\n<b>Asunto:</b> importante wiffi Aqua</font>\n<div>&nbsp;</div>\n</div>\n\n<div dir=\"ltr\">\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nBuenas tardes Edwin, estando en Aqua, intenté conectarme a la red wiffi y las chicas me dijeron que no sabían cuál era. El tpv se conectan a la red abierta de Aqua. Esto no debe ser así verdad?</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nPorfa me puedes decir nombre de red y contraseña para solucionar esto?</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\n<br />\n</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nGracias y un saludo</div>\n<div class=\"x_elementToProof\" style=\"font-family:Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size:12pt; color:rgb(0, 0, 0)\">\nElena</div>\n</div>\n</div>",
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