#13296 · Incidencia x report eci diagonal
ID interno: 10918000003360275
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
25/1/24, 14:14
Resuelto
—
Actualizado
25/1/24, 14:21
Asignado
—
Respondido
Jan 25, 2024 03:21 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tardes , nos acabamos de dar cuenta que en el momento de sacar el x report , no corresponde a las ventas correctas de hoy sin embargo al abrir pagos sí que nos lo lee bien.
Aprovecho para comentaros que nosotras no tenemos actualizado pagos y no podemos ver ni el UPT ni el TM como a mis compañeras en otras tiendas.
Quedo a disposición,
Gracias ,
Mónica 
Enviado desde mi iPhone
Resolución
Hola Monica
El Xreport, no lo teneis que mirar para analizar el UPT ni el TM, para eso teneis BI, las opciones de pagos que estan en otros terminales de momento, son pruebas que estamos realizando y no os lo podemos poner.
un saludo
Edwin
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size:13px\"> <div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><span class=\"colour\" style=\"color:rgb(0, 0, 204)\"><b>Hola Monica</b></span><br /></div><div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><br /></div><div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><span class=\"colour\" style=\"color:rgb(0, 0, 204)\"><b>El Xreport, no lo teneis que mirar para analizar el UPT ni el TM, para eso teneis BI, las opciones de pagos que estan en otros terminales de momento, son pruebas que estamos realizando y no os lo podemos poner.</b></span><br /></div><div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><br /></div><div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><span class=\"colour\" style=\"color:rgb(0, 0, 204)\"><b>un saludo</b></span><br /></div><div style=\"color:rgb(51, 51, 51); font-family:"PT Sans", Roboto; font-size:13px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)\"><span class=\"colour\" style=\"color:rgb(0, 0, 204)\"><b>Edwin</b></span><br /></div> </div>",
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"description": "\n\n<div dir=\"auto\">\nBuenas tardes , nos acabamos de dar cuenta que en el momento de sacar el x report , no corresponde a las ventas correctas de hoy sin embargo al abrir pagos sí que nos lo lee bien. \n<div>Aprovecho para comentaros que nosotras no tenemos actualizado pagos y no podemos ver ni el UPT ni el TM como a mis compañeras en otras tiendas.</div>\n<div>Quedo a disposición,</div>\n<div>Gracias ,</div>\n<div>Mónica <img alt=\"image1.jpeg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2306232&ACTION=FILE\" /><img alt=\"image2.jpeg\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2306233&ACTION=FILE\" /><br id=\"x_856583897lineBreakAtBeginningOfSignature\" />\n<div dir=\"ltr\">Enviado desde mi iPhone</div>\n</div>\n</div>",
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