#11792 · EXT: Recordatorio: "SARACARVALHO_PRORROGA_NORTESHOPPING_25H_NOVIEMBRE- Copia" se ha compartido contigo
ID interno: 10918000002973535
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
7/12/23, 11:17
Resuelto
—
Actualizado
7/12/23, 12:03
Asignado
—
Respondido
Dec 7, 2023 01:03 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
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ATENCIÓN: Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.
Resolución
.
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div style=\"margin:0; padding:0\" dir=\"ltr\" class=\" zm_-8281145718646579553_parse_-840089704801217886\">\n\n<table width=\"600\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\" width=\"600\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\" style=\"color:rgb(51, 51, 51); font-family:"Segoe UI", "Segoe UI", Tahoma, Arial, sans-serif; font-size:15px; font-weight:normal; padding:20px\">\n<span>Norte Shopping compartió esto contigo hace 7 días. Si no lo habías visto, esto es un recordatorio rápido\n</span></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n\n<table width=\"600\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\" width=\"600\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr height=\"38px\" style=\"background-color:rgb(248, 248, 248)\">\n<td colspan=\"2\" style=\"padding-top:4px; padding-left:4px; padding-right:4px\">\n<table style=\"background-color:rgb(255, 245, 205)\" width=\"100%\">\n<tbody>\n<tr style=\"padding-top:4px\">\n<td style=\"padding-left:27px\" width=\"28\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2055196&ACTION=FILE\" height=\"24\" width=\"24\" style=\"border:0\" />\n</td>\n<td style=\"font-family:"Segoe UI", "Segoe UI", Tahoma, Arial, sans-serif; font-size:13px; font-weight:normal\">\n<span style=\"padding-top:20px; color:rgb(0, 0, 0)\">Este vínculo solo funciona para los destinatarios directos de este mensaje.</span>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n<tr>\n<td width=\"70\" align=\"center\" valign=\"middle\" style=\"background-color:rgb(248, 248, 248); padding-top:40px; padding-bottom:20px; padding-left:27px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://browniegroupsp-my.sharepoint.com:443/:x:/g/personal/norteshopping_browniespain_com/EdYiPxV-4whDnJf7JF0RBv0B-ehklwKENXCq8nAUDX4Ozw?email=soporte%40browniespain.com&e=4%3a3DE5U4&fromShare=true&at=31\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2055197&ACTION=FILE\" height=\"70\" width=\"70\" style=\"border:0\" />\n</a></td>\n<td width=\"530\" style=\"background-color:rgb(248, 248, 248); padding-bottom:20px; padding-top:40px; padding-right:12px; padding-left:12px\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://browniegroupsp-my.sharepoint.com:443/:x:/g/personal/norteshopping_browniespain_com/EdYiPxV-4whDnJf7JF0RBv0B-ehklwKENXCq8nAUDX4Ozw?email=soporte%40browniespain.com&e=4%3a3DE5U4&fromShare=true&at=31\" style=\"text-decoration:none\">\n<div style=\"color:rgb(51, 51, 51); font-family:"Segoe UI Light", "Segoe UI Light", "Segoe UI", Tahoma, Arial, sans-serif; font-size:21px; font-weight:normal; padding-bottom:10px\" dir=\"ltr\">\nSARACARVALHO_PRORROGA_NORTESHOPPING_25H_NOVIEMBRE- Copia</div>\n</a></td>\n</tr>\n<tr>\n<td width=\"70\" style=\"background-color:rgb(248, 248, 248); padding-bottom:40px; padding-right:0px; padding-left:27px\">\n\n<table style=\"width:100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"background-color:rgb(33, 115, 70); color:rgb(255, 255, 255); font-family:"Segoe UI", "Segoe UI", Tahoma, Arial, sans-serif; font-size:14px; font-weight:normal; height:32px\">\n<p style=\"text-align:center\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://browniegroupsp-my.sharepoint.com:443/:x:/g/personal/norteshopping_browniespain_com/EdYiPxV-4whDnJf7JF0RBv0B-ehklwKENXCq8nAUDX4Ozw?email=soporte%40browniespain.com&e=4%3a3DE5U4&fromShare=true&at=31\" style=\"text-decoration:none\"><span style=\"background-color:rgb(33, 115, 70); color:rgb(255, 255, 255)\"><strong style=\"font-weight:normal\">Abrir</strong></span>\n</a></p>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n<td width=\"530\" style=\"background-color:rgb(248, 248, 248)\"></td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n\n<table width=\"600\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" align=\"center\" bgcolor=\"#ffffff\" style=\"border-top:2px solid rgb(255, 255, 255)\">\n<tbody>\n<tr>\n<td width=\"600\" align=\"left\" valign=\"top\">\n<table width=\"600\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" align=\"center\">\n<tbody>\n<tr>\n<td align=\"left\" valign=\"top\" width=\"600\" style=\"background-color:rgb(234, 234, 234)\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"center\" valign=\"top\" width=\"600\" style=\"background-color:rgb(234, 234, 234)\">\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"29%\" style=\"background-color:rgb(248, 248, 248)\">\n<tbody>\n<tr>\n<td align=\"left\" style=\"background-color:rgb(234, 234, 234); padding-top:20px; padding-right:20px; padding-left:20px\">\n<img src=\"/app/itdesk/servlet/SDODAuthServlet?path=2055198&ACTION=FILE\" alt=\"Microsoft\" border=\"0\" width=\"200\" height=\"23\" style=\"border:0\" />\n</td>\n</tr>\n</tbody>\n</table>\n<table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n<tbody>\n<tr>\n<td align=\"left\" style=\"background-color:rgb(234, 234, 234); color:rgb(51, 51, 51); font-family:"Segoe UI", "Segoe UI", Tahoma, Arial, sans-serif; font-size:11px; font-weight:normal; padding-bottom:20px; padding-top:20px; padding-right:20px; padding-left:20px\">\nMicrosoft respeta tu privacidad. Para obtener más información, lee nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/privacy\" style=\"color:rgb(51, 51, 51)\">\nDeclaración de privacidad</a><br />\n. Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 <br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:rgb(0, 0, 0)\" href=\"https://browniegroupsp-my.sharepoint.com/personal/soporte_browniespain_com/_layouts/15/onedrive.aspx?p=22\">Configuración de notificaciones</a>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n</td>\n</tr>\n</tbody>\n</table>\n<img src=\"https://northeuroper-notifyp.svc.ms:443/api/v2/tracking/method/View?mi=WNMGDi1bzUOX6aBcexSBdg\" height=\"1\" width=\"1\" />\n<p></p>\n<div style=\"background-color:rgb(255, 235, 156); width:100%; border-style:solid; border-color:rgb(156, 101, 0); border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:"Calibri"; color:Black; text-align:left\">\n<span style=\"color:rgb(156, 101, 0)\">ATENCIÓN:</span> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos que reconozca al remitente y sepa que el contenido es seguro.</div>\n<br />\n<p></p>\n</div>",
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