#11719 · impresora
ID interno: 10918000002962067
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
5/12/23, 11:46
Resuelto
—
Actualizado
7/12/23, 12:19
Asignado
—
Respondido
Dec 7, 2023 01:19 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Hola chicos,
¿Pudisteis conectar con Mandri a las 15:30 como os dije (que es cuando la tienda está cerrada) para arreglar la impresora?
Gracias
|
Elena Framis |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
HOLA
CANCELO ESTE TICKET, YA QUE TENEMOS UNA INCDENCIA ABIERTA CON ESTE TEMA.
SE HA CONTACTADO A CANON SE ACERCARAN A TIENDA A ARREGLAR LA IMPRESORA.
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"content": "<div class=\"personalize-wrapper\" style=\"font-family:"trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size:13px\"> <div>HOLA <br /></div><div><br /></div><div>CANCELO ESTE TICKET, YA QUE TENEMOS UNA INCDENCIA ABIERTA CON ESTE TEMA.<br /></div><div><br /></div><div>SE HA CONTACTADO A CANON SE ACERCARAN A TIENDA A ARREGLAR LA IMPRESORA.</div> </div>",
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-9217033132254415860_parse_2188610829976017620\">\n<div class=\"x_-510756916WordSection1\">\n<p class=\"MsoNormal\"><span lang=\"FR\">Hola chicos, </span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\"> </span></p>\n<p class=\"MsoNormal\">¿Pudisteis conectar con Mandri a las 15:30 como os dije (que es cuando la tienda está cerrada) para arreglar la impresora?</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias<span lang=\"FR\" style=\"font-size: 10pt; font-family: "Arial", sans-serif\"> </span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: "Arial", sans-serif\"> </span></p>\n<table class=\"x_-510756916MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">Elena Framis</span></strong><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">Area Manager</span><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2041511&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2041512&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2041513&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2041514&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(61, 61, 63)\">699829572</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: "Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: "Arial", sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9097in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=2041515&ACTION=FILE\" alt=\"1696232616788_3973.jpg\" /> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: "Arial", sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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