#11307 · RE: alarmas garbera

ID interno: 10918000002855849

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Hardware

Subcategoría

Nedap

Tipo

Petición

Canal

CAU

SLA

—

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Lorena Gañán

Técnico

Edwin Martinez

Departamento

Ventas

Request Type

Petición

Creado

22/11/23, 20:11

Resuelto

—

Actualizado

23/11/23, 10:22

Asignado

Nov 23, 2023 10:06 AM

Respondido

Nov 23, 2023 11:22 AM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Hola equipo ,

 

No son las alarmas normales , son las alarmas de NEDAP , por tanto tenía entendido que se pedían a IT.Ya que Garbera trabaja con el sistema de RFID.

 

Les podéis por tanto enviar a la tienda alarmas ¿

 

Mil gracias

 

 

Lorena Gañan
Area Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain

+34 932 377 066

www.browniespain.com

1696232616788_3973.jpg      

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De: IT <it@browniespain.com>
Enviado el: miércoles, 22 de noviembre de 2023 12:49
Para: Garbera <garbera@browniespain.com>
CC: Soporte <soporte@browniespain.com>; Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: RE: alarmas garbera

 

Hola garbera

 

las alarmas no se solicitan a Soporte o IT. 

 

Se solicitan a Logistica.

 

Por favor, hacerles la petición a ellas

 

Gracias

 

Un Saludo

Edwin


De: Garbera <garbera@browniespain.com>
Enviado: miércoles, 22 de noviembre de 2023 12:31
Para: IT <it@browniespain.com>
Cc: Soporte <soporte@browniespain.com>; Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: alarmas garbera

 

Buenos días,

Hace semanas pedimos alarmas para la tienda de Garbera, pero no nos ha llegado. ¿Nos podríais mandar con urgencia? Necesitaríamos alarmar muchas prendas y necesitaríamos para el viernes.

Gracias

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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-8279947901386891391_parse_5349793086889244523\">\n<div class=\"x_-433994110WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola equipo ,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">No son las alarmas normales , son las alarmas de NEDAP , por tanto tenía entendido que se pedían a IT.Ya que Garbera trabaja con el sistema de RFID.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Les podéis por tanto enviar a la tienda alarmas ¿</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Mil gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n&nbsp;</p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n</p>\n<table style=\"WIDTH: 500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 230px; COLOR: rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt\"><strong style=\"FONT-SIZE: 9pt\">Lorena Gañan</strong></span><br />\n<span style=\"FONT-SIZE: 8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968343&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968344&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968345&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968346&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a></p>\n</td>\n<td style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 270px; PADDING-LEFT: 20px; BORDER-LEFT: rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE: 9pt; COLOR: rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968347&amp;ACTION=FILE\" border=\"0\" alt=\"1696232616788_3973.jpg\" style=\"font-size: 9pt\" />&nbsp;&nbsp;&nbsp;&nbsp;\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a>&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 6pt; FONT-FAMILY: Arial; WIDTH: 500px; COLOR: rgb(186, 186, 186); TEXT-ALIGN: justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: Arial; MARGIN-TOP: 0px\">\n</p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> IT &lt;it@browniespain.com&gt; <br />\n<b>Enviado el:</b> miércoles, 22 de noviembre de 2023 12:49<br />\n<b>Para:</b> Garbera &lt;garbera@browniespain.com&gt;<br />\n<b>CC:</b> Soporte &lt;soporte@browniespain.com&gt;; Lorena Gañan &lt;lorena.ganan@browniespain.com&gt;<br />\n<b>Asunto:</b> RE: alarmas garbera</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Hola garbera</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">las alarmas no se solicitan a Soporte o IT.&nbsp;</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Se solicitan a Logistica.</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Por favor, hacerles la petición a ellas</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Gracias</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Un Saludo</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Edwin</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr />\n</div>\n<div id=\"x_-433994110divRplyFwdMsg\">\n<p class=\"MsoNormal\"><b><span style=\"color: black\">De:</span></b><span style=\"color: black\"> Garbera &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:garbera@browniespain.com\">garbera@browniespain.com</a>&gt;<br />\n<b>Enviado:</b> miércoles, 22 de noviembre de 2023 12:31<br />\n<b>Para:</b> IT &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>&gt;<br />\n<b>Cc:</b> Soporte &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a>&gt;; Lorena Gañan &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a>&gt;<br />\n<b>Asunto:</b> alarmas garbera</span> </p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_-433994110xmsonormal\">Buenos días,</p>\n<p class=\"x_-433994110xmsonormal\">Hace semanas pedimos alarmas para la tienda de Garbera, pero no nos ha llegado. ¿Nos podríais mandar con urgencia? Necesitaríamos alarmar muchas prendas y necesitaríamos para el viernes.</p>\n<p class=\"x_-433994110xmsonormal\">Gracias</p>\n</div>\n</div>\n</div>\n</div>",
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