#11307 · RE: alarmas garbera

ID interno: 10918000002855849

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Hardware

Subcategoría

Nedap

Tipo

Petición

Canal

CAU

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Lorena Gañán

Técnico

Edwin Martinez

Departamento

Ventas

Request Type

Petición

Creado

22/11/23, 20:11

Resuelto

Actualizado

23/11/23, 10:22

Asignado

Nov 23, 2023 10:06 AM

Respondido

Nov 23, 2023 11:22 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Hola equipo ,

 

No son las alarmas normales , son las alarmas de NEDAP , por tanto tenía entendido que se pedían a IT.Ya que Garbera trabaja con el sistema de RFID.

 

Les podéis por tanto enviar a la tienda alarmas ¿

 

Mil gracias

 

 

Lorena Gañan
Area Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain

+34 932 377 066

www.browniespain.com

1696232616788_3973.jpg      

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De: IT <it@browniespain.com>
Enviado el: miércoles, 22 de noviembre de 2023 12:49
Para: Garbera <garbera@browniespain.com>
CC: Soporte <soporte@browniespain.com>; Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: RE: alarmas garbera

 

Hola garbera

 

las alarmas no se solicitan a Soporte o IT. 

 

Se solicitan a Logistica.

 

Por favor, hacerles la petición a ellas

 

Gracias

 

Un Saludo

Edwin


De: Garbera <garbera@browniespain.com>
Enviado: miércoles, 22 de noviembre de 2023 12:31
Para: IT <it@browniespain.com>
Cc: Soporte <soporte@browniespain.com>; Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: alarmas garbera

 

Buenos días,

Hace semanas pedimos alarmas para la tienda de Garbera, pero no nos ha llegado. ¿Nos podríais mandar con urgencia? Necesitaríamos alarmar muchas prendas y necesitaríamos para el viernes.

Gracias

JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-8279947901386891391_parse_5349793086889244523\">\n<div class=\"x_-433994110WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola equipo ,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">No son las alarmas normales , son las alarmas de NEDAP , por tanto tenía entendido que se pedían a IT.Ya que Garbera trabaja con el sistema de RFID.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Les podéis por tanto enviar a la tienda alarmas ¿</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Mil gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n&nbsp;</p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n</p>\n<table style=\"WIDTH: 500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 230px; COLOR: rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt\"><strong style=\"FONT-SIZE: 9pt\">Lorena Gañan</strong></span><br />\n<span style=\"FONT-SIZE: 8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968343&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968344&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968345&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a>&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-433994110socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_-433994110socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968346&amp;ACTION=FILE\" width=\"18\" height=\"18\" /></a></p>\n</td>\n<td style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 270px; PADDING-LEFT: 20px; BORDER-LEFT: rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE: 9pt; COLOR: rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1968347&amp;ACTION=FILE\" border=\"0\" alt=\"1696232616788_3973.jpg\" style=\"font-size: 9pt\" />&nbsp;&nbsp;&nbsp;&nbsp;\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"></a>&nbsp;</p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 6pt; FONT-FAMILY: Arial; WIDTH: 500px; COLOR: rgb(186, 186, 186); TEXT-ALIGN: justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: Arial; MARGIN-TOP: 0px\">\n</p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> IT &lt;it@browniespain.com&gt; <br />\n<b>Enviado el:</b> miércoles, 22 de noviembre de 2023 12:49<br />\n<b>Para:</b> Garbera &lt;garbera@browniespain.com&gt;<br />\n<b>CC:</b> Soporte &lt;soporte@browniespain.com&gt;; Lorena Gañan &lt;lorena.ganan@browniespain.com&gt;<br />\n<b>Asunto:</b> RE: alarmas garbera</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Hola garbera</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">las alarmas no se solicitan a Soporte o IT.&nbsp;</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Se solicitan a Logistica.</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Por favor, hacerles la petición a ellas</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Gracias</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Un Saludo</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; color: black\">Edwin</span><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\"></span></p>\n</div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr />\n</div>\n<div id=\"x_-433994110divRplyFwdMsg\">\n<p class=\"MsoNormal\"><b><span style=\"color: black\">De:</span></b><span style=\"color: black\"> Garbera &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:garbera@browniespain.com\">garbera@browniespain.com</a>&gt;<br />\n<b>Enviado:</b> miércoles, 22 de noviembre de 2023 12:31<br />\n<b>Para:</b> IT &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>&gt;<br />\n<b>Cc:</b> Soporte &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a>&gt;; Lorena Gañan &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a>&gt;<br />\n<b>Asunto:</b> alarmas garbera</span> </p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_-433994110xmsonormal\">Buenos días,</p>\n<p class=\"x_-433994110xmsonormal\">Hace semanas pedimos alarmas para la tienda de Garbera, pero no nos ha llegado. ¿Nos podríais mandar con urgencia? Necesitaríamos alarmar muchas prendas y necesitaríamos para el viernes.</p>\n<p class=\"x_-433994110xmsonormal\">Gracias</p>\n</div>\n</div>\n</div>\n</div>",
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