#11163 · Re: EXT: Re: Vídeo pantallas BLACK FRIDAY

{
  "id": "10918000002838041",
  "sla": null,
  "mode": {
    "id": "10918000000008033",
    "name": "E-Mail",
    "internal_name": "E-Mail"
  },
  "site": {
    "id": "10918000000168026",
    "name": "CENTRAL",
    "deleted": false,
    "is_default": false
  },
  "tags": [],
  "group": {
    "id": "10918000000190188",
    "name": "ServiceDesk Brownie",
    "site": {
      "id": "10918000000168026"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000085001",
    "name": "Cancelada",
    "color": "#cacaca",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Canceled"
  },
  "is_read": true,
  "subject": "Re: EXT: Re: Vídeo pantallas BLACK FRIDAY",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": null,
  "email_cc": [
    "graphic@browniespain.com",
    "irene@browniespain.com",
    "oraien.diez@browniespain.com"
  ],
  "email_to": [
    "amoreno@instronic.com",
    "contenidos@instronic.com",
    "it@browniespain.com",
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000001623157",
    "name": "Laura Alcolea",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "laura.alcolea@browniespain.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": "Alcolea",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174741",
      "name": "Marketing y Comunicación",
      "site": {
        "id": "10918000000794001"
      }
    },
    "first_name": "Laura",
    "user_scope": "internal_user",
    "employee_id": "laura.alcolea",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000178159",
    "name": "Marketing y Comunicaci ...",
    "site": {
      "id": "10918000000168026"
    }
  },
  "display_id": "11163",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<AM9P195MB1169BB3043F6E40C2E93CE9096BBA@AM9P195MB1169.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;PT Sans&quot;, Arial, sans-serif; font-size: 13px\"> <div>Cancelo ticket, pues va dirigido a contenidos instronic, no es una incidencia ni una petición que nos realicen a nosotros, si a posterior de cargar contenidos ocurre algún problema estaremos encima para solventarlo.</div> </div>",
    "submitted_by": {
      "id": "10918000000166918",
      "name": "Marc Giné",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": "",
      "mobile": "",
      "email_id": "marc.gine@browniespain.com",
      "sms_mail": null,
      "job_title": "Systems Technician",
      "last_name": "Giné",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083440122&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Marc",
      "user_scope": "internal_user",
      "employee_id": "mgine",
      "is_vip_user": true,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1700558542985",
      "display_value": "Nov 21, 2023 10:22 AM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_5512232429638781056_parse_3009203674584202672\">\n<div class=\"x_-451465583WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Hola,<br />\ncomo lleváis las pantallas para Black Friday¿?</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Ya me informáis</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Gracias!\n</span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_-451465583MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Laura Alcolea</span></strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Art Director</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956026&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956027&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956028&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956029&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956030&amp;ACTION=FILE\" alt=\"1696232616788_3973.jpg\" />&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span></p>\n<div id=\"x_-451465583mail-editor-reference-message-container\">\n<div>\n<div style=\"border: none; border-top: solid rgb(181, 196, 223) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 12pt\"><b><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">De:\n</span></b><span style=\"font-size: 12pt; font-family: &quot;Aptos&quot;, sans-serif; color: black\">Contenidos Instronic &lt;contenidos@instronic.com&gt;<br />\n<b>Fecha: </b>viernes, 17 de noviembre de 2023, 10:10<br />\n<b>Para: </b>Laura Alcolea &lt;laura.alcolea@browniespain.com&gt;, Ángel Moreno &lt;amoreno@instronic.com&gt;, Soporte &lt;soporte@browniespain.com&gt;, IT &lt;it@browniespain.com&gt;<br />\n<b>CC: </b>Oraien Diez &lt;oraien.diez@browniespain.com&gt;, Irene Framis &lt;irene@browniespain.com&gt;, Graphic &lt;graphic@browniespain.com&gt;<br />\n<b>Asunto: </b>EXT: Re: Vídeo pantallas BLACK FRIDAY </span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Buenos días Laura,</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Genial! Te informo que ya nos hemos descargado todo el material, así que, en seguida que tengamos lista una primera muestra animada te la hacemos\n llegar para validar.</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Cualquier cosa hablamos</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">Muchas gracias,</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\"><img border=\"0\" width=\"189\" height=\"96\" style=\"width: 1.9687in; height: 1in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956031&amp;ACTION=FILE\" alt=\"signature_1563513449\" /></span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: rgb(62, 0, 62)\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"color: black\">Mireia Riera</span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">Motion designer</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:mriera@instronic.com\">mriera@instronic.com</a></span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"color: black\">938405180</span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"color: black\">615883313</span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"color: black\">Headquarters</span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">C/Vilamajor, 21</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">08410 - Vilanova del Vallès</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt; color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instronic.com/retail/\" title=\"http://instronic.com/\"><b><span style=\"font-size: 10pt\">instronic.com</span></b></a></span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 10.5pt; color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/instronic-retail\" title=\"https://www.linkedin.com/company/instronic/\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 10.5pt; color: black\"><img border=\"0\" width=\"27\" height=\"27\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956032&amp;ACTION=FILE\" alt=\"signature_2033102527\" /></span></span></a><span style=\"font-size: 10.5pt; color: black\">&nbsp;&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.instagram.com/instronic.retail/\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 10.5pt; color: black\"><img border=\"0\" width=\"27\" height=\"27\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956033&amp;ACTION=FILE\" alt=\"signature_586731989\" /></span></span></a><span style=\"font-size: 10.5pt; color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 10.5pt; color: black\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 5.5pt; color: black\">Aviso legal:</span></b><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">Este correo electrónico y, en su caso, cualquier archivo adjunto al mismo, contiene información de carácter confidencial exclusivamente dirigida a su destinatario. Queda prohibida su divulgación,\n copia o distribución a terceros sin la previa autorización escrita de INSTRONIC 2000 S.L.&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">En el caso de haber recibido este correo electrónico por error, por favor, elimínalo de inmediato y rogamos nos notifique esta circunstancia mediante reenvío a la dirección electrónica del remitente.</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">De conformidad con lo establecido en las normativas vigentes de Protección de Datos a nivel nacional y europeo, INSTRONIC 2000 S.L&nbsp; garantiza la adopción de las medidas técnicas y organizativas\n necesarias para asegurar el tratamiento confidencial de los datos de carácter personal.</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">Así mismo le informamos que su dirección de email ha sido recabada del propio interesado o de fuentes de acceso público, y está incluida en nuestros ficheros con la finalidad de mantener contacto\n con usted para el envío de comunicaciones sobre nuestros productos y servicios mientras exista un interés mutuo para ello o una relación negocial o contractual.</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">No obstante, usted puede ejercer sus derechos de acceso, rectificación y supresión de sus datos, así como los derechos de limitación, portabilidad y oposición a su tratamiento o solicitar más información\n sobre nuestra política de privacidad utilizando la siguiente información:</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 4pt; color: black\">Responsable:</span></b><span style=\"font-size: 4pt; color: black\">&nbsp;INSTRONIC 2000 S.L</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 4pt; color: black\">Dirección:</span></b><span style=\"font-size: 4pt; color: black\">&nbsp;C/Vilamajor, 21 · 08410 Vilanova del Vallès</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 4pt; color: black\">Teléfono:</span></b><span style=\"font-size: 4pt; color: black\">&nbsp;938405180E-mail:&nbsp;</span><span style=\"font-size: 11pt; color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lopd@instronic.com\"><span style=\"font-size: 4pt; color: rgb(17, 85, 204)\">lopd@instronic.com</span></a></span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 4pt; color: black\">Página web:</span></b><span style=\"font-size: 4pt; color: black\">&nbsp;</span><span style=\"font-size: 11pt; color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.instronic.com/\"><span style=\"font-size: 4pt; color: rgb(17, 85, 204)\">http://www.instronic.com&nbsp;</span></a></span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 5.5pt; color: black\">Si considera que el tratamiento no se ajusta a la normativa vigente de Protección de Datos, podrá presentar una reclamación ante la autoridad de control: Agencia Española de Protección de Datos\n (</span><span style=\"font-size: 11pt; color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.agpd.es/\"><span style=\"font-size: 5.5pt; color: rgb(17, 85, 204)\">https://www.agpd.es</span></a></span><span style=\"font-size: 5.5pt; color: black\">)</span><span style=\"\"></span></p>\n</div>\n</div>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<div style=\"border: none; border-top: solid rgb(181, 196, 223) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 12pt\"><b><span style=\"font-size: 12pt; color: black\">De:\n</span></b><span style=\"font-size: 12pt; color: black\">Laura Alcolea &lt;laura.alcolea@browniespain.com&gt;<br />\n<b>Fecha: </b>jueves, 16 de noviembre de 2023, 13:02<br />\n<b>Para: </b>Contenidos Instronic &lt;contenidos@instronic.com&gt;, Ángel Moreno &lt;amoreno@instronic.com&gt;, Soporte &lt;soporte@browniespain.com&gt;, IT &lt;it@browniespain.com&gt;<br />\n<b>CC: </b>Oraien Diez &lt;oraien.diez@browniespain.com&gt;, Irene Framis &lt;irene@browniespain.com&gt;, Graphic &lt;graphic@browniespain.com&gt;<br />\n<b>Asunto: </b>Vídeo pantallas BLACK FRIDAY </span><span style=\"\"></span></p>\n</div>\n<div style=\"border: solid rgb(156, 101, 0) 1pt; padding: 2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height: 12pt; background: rgb(255, 235, 156)\"><span style=\"font-family: &quot;Tahoma&quot;, sans-serif; color: rgb(156, 101, 0)\">ATTENTION:\n</span><span style=\"font-family: &quot;Tahoma&quot;, sans-serif; color: black\">This message comes from an external sender: be careful with links and attachments.\n</span><span style=\"\"></span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n<div>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\">Buenos días,&nbsp;</span></p>\n<p style=\"margin-bottom: 0cm; background: white; orphans: 2; widows: 2; word-spacing: 0px\">\n<span style=\"color: black\">El próximo viernes 24/11 empezamos\n<b>Black Friday</b> hasta el domingo 26/11 y debería estar en todas las pantallas a partir de entonces.\n</span></p>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\">En las pantallas de los ECIs será un día antes, jueves 23/11</span></p>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\">Os adjunto&nbsp;link con todo el material, layout, Excel y tipos a usar, para montarlo. La idea es que este video aparezca intercalado entre cada video que hay ahora en\n las pantallas y tema animación algo sencillo de aparición de texto y fundido para la entrada/salida entre vídeos</span></p>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://we.tl/t-fJcyNxIZK6\">https://we.tl/t-fJcyNxIZK6</a></span></p>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\">Nos podéis pasar un preview cuando lo tengáis plis</span></p>\n<p style=\"margin-bottom: 0cm; background: white\"><span style=\"color: black\">Muchas gracias!\n</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_-451465583MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Laura Alcolea</span></strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Art Director</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956034&amp;ACTION=FILE\" /></span></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956035&amp;ACTION=FILE\" /></span></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956036&amp;ACTION=FILE\" /></span></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"color: windowtext; text-decoration: none\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956037&amp;ACTION=FILE\" /></span></span></a></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n</span><span style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">\n</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1956038&amp;ACTION=FILE\" alt=\"1696232616788_3973.jpg\" /><span style=\"\">&nbsp;\n &nbsp; &nbsp;&nbsp;</span></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada\n desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES\n BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa\n vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado\n o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos\n que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span><span style=\"\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span><span style=\"\"></span></p>\n</div>\n<div style=\"border: solid rgb(156, 101, 0) 1pt; padding: 2pt 2pt 2pt 2pt\">\n<p class=\"MsoNormal\" style=\"line-height: 12pt; background: rgb(255, 235, 156)\"><span style=\"color: rgb(156, 101, 0)\">ATENCIÓN:</span><span style=\"color: black\"> Este correo electrónico se envió desde fuera de la organización. No haga clic en enlaces ni abra archivos adjuntos a menos\n que reconozca al remitente y sepa que el contenido es seguro.</span></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"font-size: 11pt\">&nbsp;</span></p>\n</div>\n</div>\n</div>\n</div>",
  "display_key": {
    "value": "11163",
    "display_value": "11163"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1700556576108",
    "display_value": "Nov 21, 2023 09:49 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": null,
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1700558542985",
    "display_value": "Nov 21, 2023 10:22 AM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 1,
  "last_updated_time": {
    "value": "1700558542985",
    "display_value": "Nov 21, 2023 10:22 AM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "amoreno@instronic.com",
    "contenidos@instronic.com",
    "graphic@browniespain.com",
    "irene@browniespain.com",
    "it@browniespain.com",
    "oraien.diez@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "REQ_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}