#11096 · cajón abierto aeropuerto
ID interno: 10918000002811283
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
17/11/23, 14:15
Resuelto
—
Actualizado
20/11/23, 9:33
Asignado
—
Respondido
Nov 20, 2023 10:08 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Hola chicos,
Cuando os conectáis en nuestro ordenador de aeropuerto y reiniciáis en Front Retail, automáticamente se abre el cajón. ¿Podríais avisar siempre que lo hagáis para que esté alguien pendiente de la apertura del cajón? Ya que no hay siempre alguien en caja fijo…
Muchas gracias,
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C/ Castanyer 29 |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_429405647548500624_parse_-2476715093415024354\">\n<div class=\"x_-610970148WordSection1\">\n<p class=\"MsoNormal\"><span lang=\"FR\">Hola chicos, </span></p>\n<p class=\"MsoNormal\"><span lang=\"FR\"> </span></p>\n<p class=\"MsoNormal\">Cuando os conectáis en nuestro ordenador de aeropuerto y reiniciáis en Front Retail, automáticamente se abre el cajón. ¿Podríais avisar siempre que lo hagáis para que esté alguien pendiente de la apertura del cajón? Ya que no hay siempre\n alguien en caja fijo…</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Muchas gracias, <span lang=\"FR\" style=\"font-size: 10pt; font-family: "Arial", sans-serif\">\n </span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: "Arial", sans-serif\"> </span></p>\n<table class=\"x_-610970148MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">Elena Framis</span></strong><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">Area Manager</span><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1937145&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1937146&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1937147&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"19\" height=\"19\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1937148&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: "Arial", sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(61, 61, 63)\">699829572</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: "Arial", sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: "Arial", sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9097in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1937149&ACTION=FILE\" alt=\"1696232616788_3973.jpg\" /> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: "Arial", sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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