#11033 · RV: INCIDENCIA TPV VIGO

ID interno: 10918000002794283

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Cierres

Técnico

Edwin Martinez

Departamento

Request Type

Incidencia

Creado

16/11/23, 8:01

Resuelto

Actualizado

21/11/23, 8:44

Asignado

Nov 16, 2023 09:51 AM

Respondido

Nov 21, 2023 09:43 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Hola

 

Reenvío email de Vigo sobre una incidencia en el cierre

 

Gracias

 

Saludos

 

 

Laura Salvador
Administration

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066

www.browniespain.com

1696232616788_3973.jpg      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

De: Laura Pérez <laura.perez@browniespain.com>
Enviado el: miércoles, 15 de noviembre de 2023 21:10
Para: Cierres <cierres@browniespain.com>
CC: Maria Perez <maria.perez@browniespain.com>; Victoria Perez <victoria.perez@browniespain.com>
Asunto: INCIDENCIA TPV VIGO

 

Buenas tardes;

 

Hoy se nos ha vuelto a caer la red a media tarde y no hemos conseguido recuperarla por lo que no hemos podido declarar el cierre de caja.

 

Os dejo las cantidades de efectivo y tarjeta del día de hoy:

 

Efectivo: 365,50€

Tarjeta Clear One: 469,70€

Datáfono externo: 321,60€

Total ventas: 1105,90€

 

Esperamos tenerlo solucionado mañana y poder pasar las ventas que no hemos podido pasar hoy.

 

Muchas gracias.

 

Un saludo,

 

Laura 

Enviado desde Outlook para iOS

Resolución

solicitud no valida
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_5463920270406724983_parse_-7839455663379450113\">\n<div class=\"x_-2010539562WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Hola</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Reenvío email de Vigo sobre una incidencia en el cierre</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Saludos</span></p>\n<div>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p>\n<table class=\"x_-2010539562MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Laura Salvador</span></strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Administration</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1923233&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1923234&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1923235&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1923236&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1923237&amp;ACTION=FILE\" alt=\"1696232616788_3973.jpg\" />&nbsp; &nbsp; &nbsp;&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Laura Pérez &lt;laura.perez@browniespain.com&gt; <br />\n<b>Enviado el:</b> miércoles, 15 de noviembre de 2023 21:10<br />\n<b>Para:</b> Cierres &lt;cierres@browniespain.com&gt;<br />\n<b>CC:</b> Maria Perez &lt;maria.perez@browniespain.com&gt;; Victoria Perez &lt;victoria.perez@browniespain.com&gt;<br />\n<b>Asunto:</b> INCIDENCIA TPV VIGO</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div>\n<p class=\"MsoNormal\">Buenas tardes;</p>\n</div>\n<div id=\"x_-2010539562ms-outlook-mobile-signature\">\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Hoy se nos ha vuelto a caer la red a media tarde y no hemos conseguido recuperarla por lo que no hemos podido declarar el cierre de caja.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Os dejo las cantidades de efectivo y tarjeta del día de hoy:</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Efectivo: 365,50€</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Tarjeta Clear One: 469,70€</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Datáfono externo: 321,60€</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Total ventas: 1105,90€</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Esperamos tenerlo solucionado mañana y poder pasar las ventas que no hemos podido pasar hoy.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Muchas gracias.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Un saludo,</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Laura&nbsp;</p>\n</div>\n<p class=\"MsoNormal\">Enviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/o0ukef\">Outlook para iOS</a></p>\n</div>\n</div>\n</div>\n</div>",
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