#10681 · RE: YUSA ILLARRAMENDI GARBERA
ID interno: 10918000002719239
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Ventas
Request Type
Incidencia
Creado
6/11/23, 11:26
Resuelto
—
Actualizado
6/11/23, 11:33
Asignado
—
Respondido
Nov 6, 2023 12:33 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Podéis revisar lo que os indica Andrea ¿
Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?
Gracias
|
Lorena Gañan |
C/ Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
De: IT <it@browniespain.com>
Enviado el: lunes, 6 de noviembre de 2023 10:44
Para: Garbera <garbera@browniespain.com>
CC: Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: RE: YUSA ILLARRAMENDI GARBERA
Hola Andrea
por favor, incidencias al email de soporte@browniespain.com para llevar un mejor seguimiento y respuesta a vuestros correos.
acabo de revisar el ID 15891747 y ya funciona correctamente.
Gracias
Edwin
De: Garbera <garbera@browniespain.com>
Enviado: lunes, 6 de noviembre de 2023 10:03
Para: IT <it@browniespain.com>
Cc: Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: YUSA ILLARRAMENDI GARBERA
Buenos días,
Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?
Andrea
Resolución
.
JSON crudo (detalle completo)
{
"id": "10918000002719239",
"sla": null,
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000170350",
"name": "TIENDAS",
"deleted": false,
"is_default": false
},
"tags": [],
"group": {
"id": "10918000000193509",
"name": "Brownie (Tiendas)",
"site": {
"id": "10918000000170350"
},
"deleted": false
},
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": false,
"status": {
"id": "10918000000085001",
"name": "Cancelada",
"color": "#cacaca",
"stop_timer": false,
"in_progress": false,
"internal_name": "Canceled"
},
"is_read": true,
"subject": "RE: YUSA ILLARRAMENDI GARBERA",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": null,
"email_cc": [],
"email_to": [
"andrea.dias@browniespain.com",
"garbera@browniespain.com",
"it@browniespain.com",
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000000176057",
"name": "Lorena Gañán",
"site": {
"id": "10918000000170350",
"name": "TIENDAS",
"deleted": false,
"is_default": false
},
"phone": null,
"mobile": null,
"email_id": "lorena.ganan@browniespain.com",
"sms_mail": null,
"job_title": "Area Manager",
"last_name": "Gañán",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": {
"id": "10918000000174865",
"name": "Ventas",
"site": {
"id": "10918000000170350"
}
},
"first_name": "Lorena",
"user_scope": "internal_user",
"employee_id": "lorena.ganan",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": {
"id": "10918000000174865",
"name": "Ventas",
"site": {
"id": "10918000000170350"
}
},
"display_id": "10681",
"is_overdue": false,
"is_trashed": false,
"message_id": "<AS8P195MB1255A47553F641371A5218B4E8AAA@AS8P195MB1255.EURP195.PROD.OUTLOOK.COM>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family: "trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>.</div> </div>",
"submitted_by": {
"id": "10918000000167018",
"name": "Edwin Martinez",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": "680658288",
"email_id": "edwin.martinez@browniespain.com",
"sms_mail": null,
"job_title": "Retail Project Operations",
"last_name": "Martinez",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Edwin",
"user_scope": "internal_user",
"employee_id": "emartinez",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"submitted_on": {
"value": "1699270406283",
"display_value": "Nov 6, 2023 12:33 PM"
}
},
"technician": null,
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": null
},
"attachments": [],
"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-6093452456058495553_parse_-7451065188149829675\">\n<div class=\"x_-1900970994WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Podéis revisar lo que os indica Andrea ¿</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"x_-1900970994xmsonormal\">Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?</p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n\n\n\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\"> </p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\"></p>\n<table style=\"WIDTH: 500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n <tbody>\n <tr>\n <td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 230px; COLOR: rgb(61, 61, 63)\" valign=\"top\">\n <p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt\"><strong style=\"FONT-SIZE: 9pt\">Lorena Gañan</strong></span><br /><span style=\"FONT-SIZE: 8pt\">Area Manager</span><br /><br /><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1900970994socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_-1900970994socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867211&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1900970994socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_-1900970994socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867212&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1900970994socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_-1900970994socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867213&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1900970994socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_-1900970994socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867214&ACTION=FILE\" width=\"18\" height=\"18\" /></a></p></td>\n <td style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 270px; PADDING-LEFT: 20px; BORDER-LEFT: rgb(61, 61, 63) 1px solid\" valign=\"top\">\n <p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\">C/ Castanyer 29<br />08022 - \n Barcelona, Spain</span></span></span><br /></span>+34 932 377 \n 066<br /></span><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><br /><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE: 9pt; COLOR: rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a> \n </span></p></td></tr>\n <tr>\n <td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 500px\" valign=\"middle\" colspan=\"2\"><p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867215&ACTION=FILE\" border=\"0\" alt=\"1696232616788_3973.jpg\" style=\"font-size: 9pt\" /> <a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"><img style=\"HEIGHT: 83px; WIDTH: 82px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867216&ACTION=FILE\" width=\"82\" height=\"83\" /></a> </p></td></tr>\n <tr>\n <td style=\"FONT-SIZE: 6pt; FONT-FAMILY: Arial; WIDTH: 500px; COLOR: rgb(186, 186, 186); TEXT-ALIGN: justify\" valign=\"top\" colspan=\"2\">La información contenida en este mensaje y/o \n archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, \n es confidencial y privilegiada, y está destinada a ser leída sólo por \n la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han \n sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES \n BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por \n la normativa, usted podrá ejercer sus derechos de acceso, rectificación, \n limitación de tratamiento, supresión, portabilidad y oposición/revocación, \n en los términos que establece la normativa vigente en materia de \n protección de datos, dirigiendo su petición a la dirección postal c/ \n Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico \n personal@browniespain.com Si usted lee este mensaje y no es el \n destinatario señalado, el empleado o el agente responsable de entregar el \n mensaje al destinatario, o ha recibido esta comunicación por error, le \n informamos que está totalmente prohibida, y puede ser ilegal, cualquier \n divulgación, distribución o reproducción de esta comunicación, y le \n rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje \n original a la dirección arriba mencionada.</td></tr></tbody></table><br />\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: Arial; MARGIN-TOP: 0px\"></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> IT <it@browniespain.com> <br />\n<b>Enviado el:</b> lunes, 6 de noviembre de 2023 10:44<br />\n<b>Para:</b> Garbera <garbera@browniespain.com><br />\n<b>CC:</b> Lorena Gañan <lorena.ganan@browniespain.com><br />\n<b>Asunto:</b> RE: YUSA ILLARRAMENDI GARBERA</p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Hola Andrea</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">por favor, incidencias al email de\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a> para llevar un mejor seguimiento y respuesta a vuestros correos.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">acabo de revisar el ID\n</span><span style=\"color: rgb(36, 36, 36); background: white\">15891747 y ya funciona correctamente.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Gracias</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Edwin</span></p>\n</div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr />\n</div>\n<div id=\"x_-1900970994divRplyFwdMsg\">\n<p class=\"MsoNormal\"><b><span style=\"color: black\">De:</span></b><span style=\"color: black\"> Garbera <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:garbera@browniespain.com\">garbera@browniespain.com</a>><br />\n<b>Enviado:</b> lunes, 6 de noviembre de 2023 10:03<br />\n<b>Para:</b> IT <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>><br />\n<b>Cc:</b> Lorena Gañan <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a>><br />\n<b>Asunto:</b> YUSA ILLARRAMENDI GARBERA</span> </p>\n<div>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_-1900970994xmsonormal\">Buenos días,</p>\n<p class=\"x_-1900970994xmsonormal\">Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?</p>\n<p class=\"x_-1900970994xmsonormal\">Andrea</p>\n</div>\n</div>\n</div>\n</div>",
"display_key": {
"value": "10681",
"display_value": "10681"
},
"due_by_time": null,
"is_reopened": false,
"maintenance": null,
"subcategory": null,
"created_time": {
"value": "1699269990211",
"display_value": "Nov 6, 2023 12:26 PM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
"assigned_time": null,
"resolved_time": null,
"completed_time": null,
"responded_time": {
"value": "1699270406283",
"display_value": "Nov 6, 2023 12:33 PM"
},
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1699270406284",
"display_value": "Nov 6, 2023 12:33 PM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [
"andrea.dias@browniespain.com",
"garbera@browniespain.com",
"it@browniespain.com"
],
"has_linked_requests": false,
"notification_status": null,
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": false,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": null,
"request_template_checklist_ids": []
}