#10679 · Re: YUSA ILLARRAMENDI GARBERA
ID interno: 10918000002719199
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
6/11/23, 11:26
Resuelto
—
Actualizado
6/11/23, 11:33
Asignado
—
Respondido
Nov 6, 2023 12:33 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Enviado: Monday, November 6, 2023 12:24:07 PM
Para: IT <it@browniespain.com>; Garbera <garbera@browniespain.com>; Soporte <soporte@browniespain.com>; Andrea Dias <andrea.dias@browniespain.com>
Asunto: RE: YUSA ILLARRAMENDI GARBERA
Podéis revisar lo que os indica Andrea ¿
Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?
Gracias
|
C/ Castanyer
29 |
|
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
De: IT <it@browniespain.com>
Enviado el: lunes, 6 de noviembre de 2023 10:44
Para: Garbera <garbera@browniespain.com>
CC: Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: RE: YUSA ILLARRAMENDI GARBERA
Hola Andrea
por favor, incidencias al email de soporte@browniespain.com para llevar un mejor seguimiento y respuesta a vuestros correos.
acabo de revisar el ID 15891747 y ya funciona correctamente.
Gracias
Edwin
De: Garbera <garbera@browniespain.com>
Enviado: lunes, 6 de noviembre de 2023 10:03
Para: IT <it@browniespain.com>
Cc: Lorena Gañan <lorena.ganan@browniespain.com>
Asunto: YUSA ILLARRAMENDI GARBERA
Buenos días,
Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?
Andrea
Resolución
JSON crudo (detalle completo)
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"description": "\n\n<div class=\" zm_-2868623944126141320_parse_-2185144264567332252\">\n<div>\n<div>\n<div dir=\"ltr\">Solucionado ! Gracias</div>\n</div>\n<div id=\"x_809135950ms-outlook-mobile-signature\">\n<div><br />\n</div>\nEnviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/o0ukef\">Outlook para iOS</a></div>\n</div>\n<hr style=\"width: 98%\" />\n<div id=\"x_809135950divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size: 11pt\" color=\"#000000\"><b>De:</b> Lorena Gañan <lorena.ganan@browniespain.com><br />\n<b>Enviado:</b> Monday, November 6, 2023 12:24:07 PM<br />\n<b>Para:</b> IT <it@browniespain.com>; Garbera <garbera@browniespain.com>; Soporte <soporte@browniespain.com>; Andrea Dias <andrea.dias@browniespain.com><br />\n<b>Asunto:</b> RE: YUSA ILLARRAMENDI GARBERA</font>\n<div> </div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span>Podéis revisar lo que os indica Andrea ¿</span></p>\n<p class=\"x_MsoNormal\"><span> </span></p>\n<p class=\"x_xmsonormal\">Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?</p>\n<p class=\"x_MsoNormal\"><span> </span></p>\n<p class=\"x_MsoNormal\"><span> </span></p>\n<p class=\"x_MsoNormal\"><span>Gracias</span></p>\n<p class=\"x_MsoNormal\"><span> </span></p>\n<p style=\"font-size: 10pt; margin-bottom: 5pt; font-family: ARIAL; margin-top: 0pt\"> </p>\n<p style=\"font-size: 10pt; margin-bottom: 5pt; font-family: ARIAL; margin-top: 0pt\"></p>\n<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width: 500px\">\n<tbody>\n<tr>\n<td valign=\"top\" style=\"font-size: 9pt; font-family: Arial; width: 230px; color: rgb(61, 61, 63)\">\n<p style=\"font-size: 9pt; font-family: Arial\"><span style=\"font-size: 9pt\"><strong style=\"font-size: 9pt\">Lorena Gañan</strong></span><br />\n<span style=\"font-size: 8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867191&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height: 18px; width: 18px\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867192&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height: 18px; width: 18px\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867193&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height: 18px; width: 18px\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_socialLink\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867194&ACTION=FILE\" width=\"18\" height=\"18\" style=\"height: 18px; width: 18px\" /></a></p>\n</td>\n<td valign=\"top\" style=\"font-size: 10pt; font-family: Arial; width: 270px; padding-left: 20px; border-left: rgb(61, 61, 63) 1px solid\">\n<p style=\"font-size: 9pt; font-family: Arial\"><span style=\"font-size: 9pt; color: rgb(61, 61, 63)\"><span style=\"font-size: 9pt; color: rgb(0, 0, 0)\"><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 9pt; color: rgb(0, 0, 0)\"><span style=\"font-size: 9pt; color: rgb(0, 0, 0)\">C/ Castanyer\n 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"font-size: 9pt; color: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"http://www.browniespain.com/\" style=\"font-size: 9pt; color: rgb(155, 155, 155)\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td valign=\"middle\" colspan=\"2\" style=\"font-size: 9pt; font-family: Arial; width: 500px\">\n<p style=\"font-size: 9pt; font-family: Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867195&ACTION=FILE\" border=\"0\" alt=\"1696232616788_3973.jpg\" style=\"font-size: 9pt\" /> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1867196&ACTION=FILE\" width=\"82\" height=\"83\" style=\"height: 83px; width: 82px\" /></a> </p>\n</td>\n</tr>\n<tr>\n<td valign=\"top\" colspan=\"2\" style=\"font-size: 6pt; font-family: Arial; width: 500px; color: rgb(186, 186, 186); text-align: justify\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"font-size: 10pt; margin-bottom: 5pt; font-family: Arial; margin-top: 0px\"></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"x_MsoNormal\"><b>De:</b> IT <it@browniespain.com> <br />\n<b>Enviado el:</b> lunes, 6 de noviembre de 2023 10:44<br />\n<b>Para:</b> Garbera <garbera@browniespain.com><br />\n<b>CC:</b> Lorena Gañan <lorena.ganan@browniespain.com><br />\n<b>Asunto:</b> RE: YUSA ILLARRAMENDI GARBERA</p>\n</div>\n</div>\n<p class=\"x_MsoNormal\"> </p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Hola Andrea</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">por favor, incidencias al email de\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a> para llevar un mejor seguimiento y respuesta a vuestros correos.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">acabo de revisar el ID\n</span><span style=\"color: rgb(36, 36, 36); background: white\">15891747 y ya funciona correctamente.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"> </p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Gracias</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; font-family: "Aptos", sans-serif; color: black\">Edwin</span></p>\n</div>\n<div class=\"x_MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr />\n</div>\n<div id=\"x_divRplyFwdMsg\">\n<p class=\"x_MsoNormal\"><b><span style=\"color: black\">De:</span></b><span style=\"color: black\"> Garbera <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:garbera@browniespain.com\">garbera@browniespain.com</a>><br />\n<b>Enviado:</b> lunes, 6 de noviembre de 2023 10:03<br />\n<b>Para:</b> IT <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>><br />\n<b>Cc:</b> Lorena Gañan <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:lorena.ganan@browniespain.com\">lorena.ganan@browniespain.com</a>><br />\n<b>Asunto:</b> YUSA ILLARRAMENDI GARBERA</span> </p>\n<div>\n<p class=\"x_MsoNormal\"> </p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_xmsonormal\">Buenos días,</p>\n<p class=\"x_xmsonormal\">Al meter el ID de Yusa Illarramendi de Garbera :15891747 en el tpv no nos deja. Llevamos así desde el jueves que empezó a trabajar con nosotras. ¿Lo podéis solucionar?</p>\n<p class=\"x_xmsonormal\">Andrea</p>\n</div>\n</div>\n</div>\n</div>\n</div>",
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