#10671 · RE: INCIDENCIA SOLICITUDES STOCK TIENDA
ID interno: 10918000002719079
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
6/11/23, 9:15
Resuelto
—
Actualizado
6/11/23, 9:45
Asignado
—
Respondido
Nov 6, 2023 10:45 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
Al hilo de este mail,
Las solicitudes siguen sin estar asignadas, no podemos llevar el control de las prendas, por ello no podemos darle ninguna información que nos piden las clientas de estas prendas.
Desde el 12/10 no tenemos nada asignado.
Esperamos respuestas,
Gracias.
Equipo ECI Alicante
De: ECI Alicante
Enviado el: viernes, 03 de noviembre de 2023 20:21
Para: Producto <producto@browniespain.com>; Soporte <soporte@browniespain.com>
CC: Marina Gramage <marina.gramage@browniespain.com>
Asunto: INCIDENCIA SOLICITUDES STOCK TIENDA
Buenas tardes,
No nos están asignando ninguna de las solicitudes que estamos haciendo.
Tenemos clientas que nos preguntan por las prendas que les hemos pedido.
¿Nos lo podríais solucionar?
Muchas gracias,
Saludos
Equipo ECI Alicante
Resolución
.
JSON crudo (detalle completo)
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-7745251454089558291_parse_2416183268169456998\">\n<div class=\"x_-771540824WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Al hilo de este mail,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Las solicitudes siguen sin estar asignadas, no podemos llevar el control de las prendas, por ello no podemos darle ninguna información que nos piden las clientas de estas prendas.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Desde el 12/10 no tenemos nada asignado.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Esperamos respuestas,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias.</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"\">Equipo ECI Alicante</span></p>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> ECI Alicante <br />\n<b>Enviado el:</b> viernes, 03 de noviembre de 2023 20:21<br />\n<b>Para:</b> Producto <producto@browniespain.com>; Soporte <soporte@browniespain.com><br />\n<b>CC:</b> Marina Gramage <marina.gramage@browniespain.com><br />\n<b>Asunto:</b> INCIDENCIA SOLICITUDES STOCK TIENDA</p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">Buenas tardes, </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">No nos están asignando ninguna de las solicitudes que estamos haciendo.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">Tenemos clientas que nos preguntan por las prendas que les hemos pedido.</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">¿Nos lo podríais solucionar?</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">Muchas gracias, </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">Saludos</span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\">Equipo ECI Alicante </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: "Aptos", sans-serif; color: black\"> </span></p>\n</div>\n</div>\n</div>",
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