#10056 · Incidencia mail corporativo
ID interno: 10918000002557353
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Ventas
Request Type
Incidencia
Creado
16/10/23, 13:59
Resuelto
—
Actualizado
16/10/23, 14:30
Asignado
—
Respondido
Oct 16, 2023 04:30 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tardes ,
Desde las 10:30 de la mañana no recibo mails en el móvil .
Intento acceder para ver si me llegan y me sale esto :
Me podéis ayudar ?
Gracias
|
Lorena Gañan |
C/
Castanyer 29 |
| La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. | |
Resolución
solicitud solucionada en otro ticket
JSON crudo (detalle completo)
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"description": "\n\n<div dir=\"auto\">\nBuenas tardes , \n<div dir=\"ltr\"></div>\n<div>Desde las 10:30 de la mañana no recibo mails en el móvil .</div>\n<div><br />\n</div>\n<div>Intento acceder para ver si me llegan y me sale esto :</div>\n<div><br />\n</div>\n<div>Me podéis ayudar ?</div>\n<div><br />\n</div>\n<div>Gracias </div>\n<div><img alt=\"image0.png\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749278&ACTION=FILE\" /><br />\n</div>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n </p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n</p>\n<table style=\"WIDTH: 500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 230px; COLOR: rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt\"><strong style=\"FONT-SIZE: 9pt\">Lorena Gañan</strong></span><br />\n<span style=\"FONT-SIZE: 8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1154250221socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_-1154250221socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749279&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1154250221socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_-1154250221socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749280&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1154250221socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_-1154250221socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749281&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1154250221socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_-1154250221socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749282&ACTION=FILE\" width=\"18\" height=\"18\" /></a></p>\n</td>\n<td style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 270px; PADDING-LEFT: 20px; BORDER-LEFT: rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE: 9pt; COLOR: rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749283&ACTION=FILE\" border=\"0\" alt=\"1696232616788_3973.jpg\" style=\"font-size: 9pt\" /> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"><img style=\"HEIGHT: 83px; WIDTH: 82px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1749284&ACTION=FILE\" width=\"82\" height=\"83\" /></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 6pt; FONT-FAMILY: Arial; WIDTH: 500px; COLOR: rgb(186, 186, 186); TEXT-ALIGN: justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: Arial; MARGIN-TOP: 0px\">\n</p>\n</div>",
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