#9461 · RV: Información Conexión Cliente Business Central

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  "message_id": "<PR3P195MB0602BEA9C52CE3FFE87136C8E7C3A@PR3P195MB0602.EURP195.PROD.OUTLOOK.COM>",
  "resolution": null,
  "technician": {
    "id": "10918000000167018",
    "name": "Edwin Martinez",
    "site": {
      "id": "10918000000794001"
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    "phone": null,
    "mobile": "680658288",
    "email_id": "edwin.martinez@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Martinez",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
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      "id": "10918000000174683"
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    "first_name": "Edwin",
    "user_scope": "internal_user",
    "employee_id": "emartinez",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-4969943927394332016_parse_-6940521764041725289\">\n<div class=\"x_478591601WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">No puedo abrir BC. No me sale la opción del servidor que indicáis en las instrucciones del anterior email:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><span style=\"\"><img width=\"626\" height=\"420\" style=\"width: 6.525in; height: 4.375in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667816&amp;ACTION=FILE\" /></span></p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"\">Cualquier cosa me decís.</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"\">Muchas gracias,</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"\">Saludos</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<table class=\"x_478591601MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Alba Baeza</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Finance Manager</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667817&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667818&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667819&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667820&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9083in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667821&amp;ACTION=FILE\" alt=\"Firma_septiembre_Brownie.jpg\" />&nbsp; &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8583in; height: 0.8666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667822&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> IT &lt;it@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> lunes, 25 de septiembre de 2023 16:31<br />\n<b>Para:</b> Oficina &lt;oficina@browniespain.com&gt;<br />\n<b>Asunto:</b> Información Conexión Cliente Business Central</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Buenas tardes,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Queremos informar mediante este mail que se han realizado unos cambios en los servidores de Business Central, i es por eso que os dejamos a continuación unos pasos por si tenéis algún problema mañana al conectar con el cliente de Navision:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<ol style=\"margin-top: 0cm\" start=\"1\" type=\"1\">\n<li class=\"x_478591601MsoListParagraph\" style=\"margin-left: 0cm\">Si os da error de conexión probablemente os salte un error como el siguiente:</li></ol>\n<p class=\"x_478591601MsoListParagraph\">&nbsp;</p>\n<p class=\"x_478591601MsoListParagraph\"><span style=\"\"><img border=\"0\" width=\"384\" height=\"155\" style=\"width: 4in; height: 1.6166in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667823&amp;ACTION=FILE\" /></span></p>\n<p class=\"x_478591601MsoListParagraph\">&nbsp;</p>\n<ol style=\"margin-top: 0cm\" start=\"2\" type=\"1\">\n<li class=\"x_478591601MsoListParagraph\" style=\"margin-left: 0cm\">A continuación, debéis pulsar el botón que dice “No” y os saldrá la siguiente pantalla donde tendréis que poner en el campo para escribir lo siguiente:</li></ol>\n<p class=\"x_478591601MsoListParagraph\">&nbsp;</p>\n<p class=\"x_478591601MsoListParagraph\"><b><span style=\"font-size: 14pt\">clubc:7046/BC140PRO</span></b></p>\n<p class=\"x_478591601MsoListParagraph\">&nbsp;</p>\n<p class=\"x_478591601MsoListParagraph\"><span style=\"\"><img border=\"0\" width=\"455\" height=\"366\" style=\"width: 4.7416in; height: 3.8166in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667824&amp;ACTION=FILE\" /></span></p>\n<p class=\"x_478591601MsoListParagraph\">&nbsp;</p>\n<p class=\"x_478591601MsoListParagraph\">Una vez informado esa ruta, le dais al botón “Enter” y ya os mostrara las distintas empresas que hay en el servidor y seleccionáis la de “TEXTILES BROWNIE”.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Cualquier duda o problema que podáis tener no dudéis en escribirnos a\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\">soporte@browniespain.com</a> y nos pondremos en contacto para resolver el problema.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Saludos y gracias,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<table class=\"x_478591601MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">I</span></strong><strong><span style=\"font-size: 9pt; font-family: Calibri, sans-serif\">T Team</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667817&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667818&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667819&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667820&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9083in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667821&amp;ACTION=FILE\" alt=\"Firma_septiembre_Brownie.jpg\" /></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;\n &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8583in; height: 0.8666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1667822&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000001068730",
    "name": "Formación BC"
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  "created_time": {
    "value": "1695731981693",
    "display_value": "Sep 26, 2023 02:39 PM"
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  "assigned_time": {
    "value": "1695732440053",
    "display_value": "Sep 26, 2023 02:47 PM"
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  "email_ids_to_notify": [],
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