#8800 · RE: Cambio usuarios alarma tienda brownie illa diagonal

ID interno: 10918000002262709

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

sat

Técnico

Departamento

Request Type

Incidencia

Creado

30/8/23, 15:34

Resuelto

Actualizado

31/8/23, 10:04

Asignado

Respondido

Aug 31, 2023 12:04 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Buenas tardes Victoria,

 

Disculpe la demora, los contactos han sido modificados correctamente.

 

Muchas gracias,

 

Un saludo

 

E. fcorominas@onsecur.es | T. +34 933 425 484 | onsecur.es

 

De: Victoria Perez <victoria.perez@browniespain.com>
Enviado el: lunes, 28 de agosto de 2023 10:06
Para: SAT-Onsecur (Shared) <sat@onsecur.es>
CC: Soporte <soporte@browniespain.com>; Alexandra Hulub <alexandra.hulub@browniespain.com>
Asunto: Cambio usuarios alarma tienda brownie illa diagonal

 

Buenos días,

 

En nuestra tienda de la illa diagonal necesitamos hacer un cambio en los contactos de tienda para cuando pase alguna emergencia o suene la alarma:

 

  • Eliminamos los contactos de Gehan Kattouss y Lucia de matthaeis .

 

Nuevos contactos:

  • Teléfonos:
  • Alexandra Hulub: 634762620 (new)
  • Laura Serra: 641548203
  • Vanesa Delgado: 626 68 38 42 (new)

 

Un saludo.

 

 

Victoria Perez
Area Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

Resolución

Ticket original 8705
JSON crudo (detalle completo)
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-4902753102572887758_parse_-3242075117723311917\">\n<div class=\"x_1374034608WordSection1\">\n<p class=\"MsoNormal\">Buenas tardes Victoria,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Disculpe la demora, los contactos han sido modificados correctamente.</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Muchas gracias,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Un saludo</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span style=\"\"><img width=\"589\" height=\"199\" style=\"width: 6.1354in; height: 2.0729in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573329&amp;ACTION=FILE\" /></span></p>\n<p class=\"MsoNormal\"><span style=\"\">E. <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:fcorominas@onsecur.es\">\nfcorominas@onsecur.es</a> | T. +34 933 425 484 | <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.onsecur.es/\">\nonsecur.es</a></span></p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> Victoria Perez &lt;victoria.perez@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> lunes, 28 de agosto de 2023 10:06<br />\n<b>Para:</b> SAT-Onsecur (Shared) &lt;sat@onsecur.es&gt;<br />\n<b>CC:</b> Soporte &lt;soporte@browniespain.com&gt;; Alexandra Hulub &lt;alexandra.hulub@browniespain.com&gt;<br />\n<b>Asunto:</b> Cambio usuarios alarma tienda brownie illa diagonal</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">En nuestra tienda de la illa diagonal necesitamos hacer un cambio en los contactos de tienda para cuando pase alguna emergencia o suene la alarma:</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_1374034608MsoListParagraph\" style=\"margin-left: 0cm\">Eliminamos los contactos de Gehan Kattouss y Lucia de matthaeis .</li></ul>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Nuevos contactos:</p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_1374034608MsoListParagraph\" style=\"margin-left: 0cm\"><span style=\"\">Teléfonos:\n</span></li><li class=\"x_1374034608MsoListParagraph\" style=\"margin-left: 0cm\"><b><span style=\"\">Alexandra Hulub: 634762620 (new)</span></b></li><li class=\"x_1374034608MsoListParagraph\" style=\"margin-left: 0cm\"><span style=\"\">Laura Serra: 641548203</span></li><li class=\"x_1374034608MsoListParagraph\" style=\"margin-left: 0cm\"><b><span style=\"\">Vanesa Delgado: 626 68 38 42 (new)</span></b></li></ul>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Un saludo.</p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<table class=\"x_1374034608MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Victoria Perez</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Area Manager</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573330&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573331&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573332&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573333&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573334&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;\n &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1573335&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
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