#8445 · Actualizaciones de nuestros términos de uso
ID interno: 10918000002195377
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
16/8/23, 22:56
Resuelto
—
Actualizado
22/8/23, 7:50
Asignado
Aug 22, 2023 08:59 AM
Respondido
Aug 22, 2023 09:50 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Marc Giné
Descripción
|
Resolución
ticket no valido, info microsoft
JSON crudo (detalle completo)
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"description": "\n\n\n\n\t\n\n\n\n\n\n\n\n\n\n\n\n\n<div class=\"x_-878462555darkmode zm_6611251416770042298_parse_-5602599258658879949\" style=\"color: rgb(255, 255, 255)\">\n\n<table class=\"x_-878462555darkmode\" width=\"100%\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" bgcolor=\"#ffffff\" style=\"min-width: 100%; width: 100%\">\n<tbody><tr>\n<td align=\"center\">\n<table align=\"center\" class=\"x_-878462555mobile-width-full\" width=\"600\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 600px\">\n\n\n<tbody><tr>\n\t<td style=\"font-size: 0; line-height: 0; max-height: 0; overflow: hidden; display: none\">\n\t\t<p>\n\t\tHola: Ha recibido este mensaje de correo electrónico porque vamos a actualizar el Contrato de servicios de Microsoft que se aplica a uno o varios de los productos o servicios de Microsoft que usa. Vamos a aplicar estas actualizaciones para aportar mayor claridad a nuestras condiciones y asegurarnos de que son transparentes para los usuarios, así como para cubrir nuevos productos, servicios y características de Microsoft.\n\t\t</p>\n\t</td>\n</tr>\n\n\n\n<tr>\n\t<td align=\"left\" class=\"x_-878462555mobile-padding-LR12\" style=\"padding: 15px 25px 25px\">\n\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkId=271181&clcid=0x40a\">\n \n <img class=\"x_-878462555mobile-height-auto x_-878462555darkLogo\" src=\"https://asgcdn.azureedge.net/2018-10-msa-eu-update/images/en-us/60104_msaupdateemail_logo-mswhite@2x.png\" alt=\"Logotipo de Microsoft\" border=\"0\" width=\"111\" height=\"24\" style=\"display: block; border-width: 0; border: 0\" />\n \n <div class=\"x_-878462555darkLogoWrapper\" style=\"display: none\">\n <img src=\"https://asgcdn.azureedge.net/2018-10-msa-eu-update/images/en-us/60104_msaupdateemail_logo-mswhite@2x.png\" alt=\"Logotipo de Microsoft\" border=\"0\" width=\"111\" height=\"24\" class=\"x_-878462555mobile-height-auto x_-878462555darkLogo\" style=\"display: none; border-width: 0; border: 0\" />\n </div>\n\n <div class=\"x_-878462555lightLogoWrapper\" style=\"display: none\">\n <img src=\"https://asgcdn.azureedge.net/general/mslogos/ms_logo_w_double_2.png\" alt=\"Logotipo de Microsoft\" border=\"0\" width=\"111\" height=\"24\" class=\"x_-878462555mobile-height-auto x_-878462555lightLogo\" style=\"display: none; border-width: 0; border: 0\" />\n </div>\n \n\t\t</a>\n\t</td>\n</tr>\n\n\n<tr>\n\t<td align=\"left\" class=\"x_-878462555mobile-padding-LR12\" style=\"padding: 0 25px 5px\">\n\n\t\t\n\n\t\t<table cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"width: 100%\">\n\t\t\t<tbody><tr>\n\t\t\t\t<td style=\"background-color: rgb(0, 120, 212)\">\n\t\t\t\t\t\n\t\t\t\t\t\t<h1 class=\"x_-878462555mobile-padding-LR15\" style=\"margin: 29px 20px; text-align: center; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 33px; font-size: 24px; color: rgb(255, 255, 255)\">Su Contrato de servicios de Microsoft ahora más claro\n\t\t\t\t\t\t</h1>\n\t\t\t\t\t\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td style=\"padding: 25px 0 8px; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 19px; font-size: 14px; color: rgb(0, 0, 0)\">\n\t\t\t\t\t<p>\n\t\t\t\t\tHola:\n\t\t\t\t\t<br /><br />Ha recibido este mensaje de correo electrónico porque vamos a actualizar el Contrato de servicios de Microsoft que se aplica a uno o varios de los productos o servicios de Microsoft que usa. Vamos a aplicar estas actualizaciones para aportar mayor claridad a nuestras condiciones y asegurarnos de que son transparentes para los usuarios, así como para cubrir nuevos productos, servicios y características de Microsoft.\n\t\t\t\t\t</p>\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td style=\"padding: 10px 0 8px; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 19px; font-size: 14px; color: rgb(0, 0, 0)\">\n\t\t\t\t\t<p>\n\t\t\t\t\tEl Contrato de servicios de Microsoft es un contrato entre usted y Microsoft (o una de sus filiales) que rige el uso que hace de los productos y servicios online para consumidores de Microsoft.\n\t\t\t\t\t</p>\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td style=\"padding: 10px 0 8px; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 19px; font-size: 14px; color: rgb(0, 0, 0)\">\n\t\t\t\t\t<p>\n\t\t\t\t\t\tPuede leer el Contrato de servicios de Microsoft completo <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkID=2091994&clcid=0xc0a\" style=\"text-decoration: underline; color: rgb(0, 24, 143)\"><span class=\"x_-878462555copy_color\" style=\"text-decoration: underline; color: rgb(0, 24, 143)\">aquí</span></a>. También puede consultar más información sobre estas actualizaciones en nuestra página de Preguntas más frecuentes <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkID=2092201&clcid=0xc0a\" style=\"text-decoration: underline; color: rgb(0, 24, 143)\"><span class=\"x_-878462555copy_color\" style=\"text-decoration: underline; color: rgb(0, 24, 143)\">aquí</span></a>, incluido un resumen de los cambios más significativos. Las actualizaciones del Contrato de servicios de Microsoft entrarán en vigor el 30 de septiembre de 2023. Si sigue usando nuestros productos y servicios a partir del 30 de septiembre de 2023, se considerará una aceptación del Contrato de servicios de Microsoft actualizado.\n\t\t\t\t\t</p>\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td style=\"padding: 10px 0 8px; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 19px; font-size: 14px; color: rgb(0, 0, 0)\">\n\t\t\t\t\tSi no está de acuerdo, puede optar por dejar de usar los productos y servicios y cerrar su cuenta de Microsoft antes de que estas condiciones entren en vigor. Si es padre o tutor legal, la responsabilidad del uso que realice su hijo pequeño o adolescente de los productos y servicios de Microsoft, incluidas las compras, recae en usted.\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td style=\"padding: 10px 0 8px; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-weight: normal; line-height: 19px; font-size: 14px; color: rgb(0, 0, 0)\">\n\t\t\t\t\tGracias por usar los servicios y productos de Microsoft.\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t</tbody></table>\n\t</td>\n</tr>\n\n\n\n<tr>\n\t<td align=\"left\" class=\"x_-878462555mobile-padding-LR12\" style=\"padding: 12px 25px 20px\">\n\n\t\t<table class=\"x_-878462555mobile-width-full\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" align=\"left\" width=\"100%\" style=\"width: 100%; background-color: rgb(0, 120, 212)\">\n\t\t\t<tbody><tr>\n\t\t\t\t<td class=\"x_-878462555mobile-display-block x_-878462555mobile-width-full x_-878462555mobile-padding-LR5\" align=\"center\" width=\"33%\" style=\"width: 33%; padding: 7px 5px; line-height: 19px\">\n\t\t\t\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkID=2091994&clcid=0xc0a\" style=\"font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-size: 14px; color: rgb(255, 255, 255); text-decoration: none\">\n\t\t\t\t\tContrato de servicios de Microsoft >\n\t\t\t\t\t</a>\n\t\t\t\t</td>\n\t\n\t\t\t\t<td class=\"x_-878462555mobile-display-block x_-878462555mobile-border x_-878462555mobile-width-full x_-878462555mobile-padding-LR5 x_-878462555border-dark-TB x_-878462555border-dark-LR x_-878462555border-light-LR x_-878462555border-light-TB\" align=\"center\" width=\"33%\" style=\"width: 33%; padding: 7px 5px; line-height: 19px; border-left: rgb(255, 255, 255) 6px solid; border-right: rgb(255, 255, 255) 6px solid\">\n\t\t\t\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkID=521839&clcid=0xc0a\" style=\"font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-size: 14px; color: rgb(255, 255, 255); text-decoration: none\">\n\t\t\t\t\tDeclaración de privacidad de Microsoft >\n\t\t\t\t\t</a>\n\t\t\t\t</td>\t\t\t\t\n\n\t\t\t\t<td class=\"x_-878462555mobile-display-block x_-878462555mobile-width-full x_-878462555mobile-padding-LR5\" align=\"center\" width=\"33%\" style=\"width: 33%; padding: 7px 15px; line-height: 19px\">\n\t\t\t\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkID=2092201&clcid=0xc0a\" style=\"font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-size: 14px; color: rgb(255, 255, 255); text-decoration: none\">\n\t\t\t\t\tPreguntas más frecuentes >\n\t\t\t\t\t</a>\n\t\t\t\t</td>\t\t\t\t\n\t\t\t</tr>\n\t\t</tbody></table>\n\n\t</td>\n</tr>\n\n\n\n<tr>\n\t<td class=\"x_-878462555mobile-padding-LR12 x_-878462555darkmode_footer\" style=\"padding: 15px 25px 25px\" bgcolor=\"#f0f0f0\">\n\n\t\t<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"width: 100%\">\n\t\t\t<tbody><tr>\n\t\t\t\t<td align=\"left\" style=\"padding: 10px 0 0; font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; font-size: 14px; line-height: 19px; color: rgb(107, 107, 107)\">\n\t\t\t\t\t<p style=\"margin: 0\">Este correo electrónico se envió desde un buzón de correo que no se supervisa.</p>\n\t\t\t\t\t\t<p style=\"margin: 0\">\n\t\t\t\t\t\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://go.microsoft.com/fwlink/?LinkId=521839&clcid=0x40a\" style=\"color: rgb(107, 107, 107); text-decoration: underline; font-weight: normal; white-space: nowrap\">\n\t\t\t\t\t\t\t<span class=\"x_-878462555privacy_color x_-878462555font-bold\" style=\"color: rgb(107, 107, 107); text-decoration: underline; font-weight: normal; white-space: nowrap\">Declaración de privacidad</span>\n\t\t\t\t\t\t\t</a>\n\t\t\t\t\t\t</p>\n\t\t\t\t\t<p style=\"margin: 15px 0 0\">\n\t\t\t\t\t\t<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"#\" style=\"font-size: 14px; line-height: 19px; color: rgb(107, 107, 107); font-family: "Segoe UI", "Segoe UI Regular", SUWR, Arial, sans-serif; text-decoration: none\">Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA</a>\n\t\t\t\t\t</p>\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t\t<tr>\n\t\t\t\t<td align=\"left\" style=\"padding: 15px 0 0\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<img class=\"x_-878462555mobile-height-auto x_-878462555darkLogo\" src=\"https://asgcdn.azureedge.net/2018-10-msa-eu-update/images/en-us/60104_msaupdateemail_logo-mswhite@2x.png\" alt=\"\" border=\"0\" width=\"111\" height=\"24\" style=\"display: block; border-width: 0; border: 0\" />\n\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"x_-878462555darkLogoWrapper\" style=\"display: none\">\n\t\t\t\t\t\t\t<img src=\"https://asgcdn.azureedge.net/2018-10-msa-eu-update/images/en-us/60104_msaupdateemail_logo-mswhite@2x.png\" alt=\"\" border=\"0\" width=\"111\" height=\"24\" class=\"x_-878462555mobile-height-auto x_-878462555darkLogo\" style=\"display: none; border-width: 0; border: 0\" />\n\t\t\t\t\t\t</div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"x_-878462555lightLogoWrapper\" style=\"display: none\">\n\t\t\t\t\t\t\t<img src=\"https://asgcdn.azureedge.net/general/mslogos/ms_logo_w_double_2.png\" alt=\"\" border=\"0\" width=\"97\" height=\"21\" class=\"x_-878462555mobile-height-auto x_-878462555lightLogo\" style=\"display: none; border-width: 0; border: 0\" />\n\t\t\t\t\t\t</div>\n\t\t\t\t\t\n\t\t\t\t</td>\n\t\t\t</tr>\n\t\t</tbody></table>\n\n\t</td>\n</tr>\n\n</tbody></table>\n</td>\n</tr>\n</tbody></table>\n\n\n<img src=\"https://mucp.api.account.microsoft.com/m/v2/v?d=AIAADOC43SYFQZK5XY6KPAIRHKWKBJPRSWWIZEVAQFRR2K7OGKH7CHMMYNFZI5EZF4XPCRYW2IW7UB5267SO5T6RJGTTKFM3NOZUMYR44RQZPQTMDQVWP64ERGG5OVJDT3IVXLYD66XAVE43ZNPCZF5UR5UUS2Y&i=AIAAD35KUL5NVWWGVXE3I5O6OC4YWLBKXJ6GU752JD2AYH32TMKBWAAOY2ONNOMPUPXGNZA3KKCHYEL3G2XADILHHNCZVY4IE64LK4GYQA2ZI27O2SQFKQXS6VNODYXQ4ZA3CYC3WURURZVKB5OILPXAZRHWI7NDZSICZ75OUT7QTKDARHWV4TZKONHM3KQYLNM3MJ24N7RK3GVT6N4EZEKMO4PGBPPKE6DNWSEPM7QZQDQRYM24UYWUUDNHBQ6F3TJLZFFEDETRS5M4KPEKXNHL7W23MJY\" width=\"1\" height=\"1\" alt=\"\" /></div>",
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