#8061 · Importante : no deja canjear los vales en la tienda de Vigo
ID interno: 10918000002114543
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Abisma (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Ventas
Request Type
Incidencia
Creado
1/8/23, 11:02
Resuelto
—
Actualizado
1/8/23, 12:13
Asignado
—
Respondido
Aug 1, 2023 02:13 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas días ,
En la tienda de Vigo no les deja canjear los vales de la propia tienda .
Lo podéis revisar con urgencia.?
Gracias
En la tienda de Vigo no les deja canjear los vales de la propia tienda .
Lo podéis revisar con urgencia.?
Gracias
|
Lorena Gañan |
C/
Castanyer 29 |
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Resolución
Hola Lorena Gañán,
Como comentamos por telefono de momento es correcto, estamos pasando toda la informacion de vales, tarjetas de regalo y transacciones
un saludo
Edwin
JSON crudo (detalle completo)
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"content": "<div class=\"personalize-wrapper\" style=\"font-family: "trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b style=\"font-weight: bold\">Hola Lorena Gañán,</b></span><br /></div><div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><br /></div><div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b style=\"font-weight: bold\">Como comentamos por telefono de momento es correcto, estamos pasando toda la informacion de vales, tarjetas de regalo y transacciones</b></span><br /></div><div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><br /></div><div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b style=\"font-weight: bold\">un saludo</b></span><br /></div><div style=\"color: rgb(51, 51, 51); font-family: "Open Sans", Roboto; font-size: 13px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal; background-color: rgb(255, 255, 255)\"><span class=\"colour\" style=\"color: rgb(0, 0, 204)\"><b style=\"font-weight: bold\">Edwin</b></span><br /></div> </div>",
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"description": "\n\n\n\n<div class=\" zm_-7477144333468356200_parse_-8390776350033046980\">\n<font size=\"2\">\n<div class=\"x_-1331376792PlainText\">Buenas días ,<br />\n<br />\nEn la tienda de Vigo no les deja canjear los vales de la propia tienda .<br />\nLo podéis revisar con urgencia.?<br />\n<br />\nGracias<br />\n</div>\n</font>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n </p>\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: ARIAL; MARGIN-TOP: 0pt\">\n</p>\n<table style=\"WIDTH: 500px\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 230px; COLOR: rgb(61, 61, 63)\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt\"><strong style=\"FONT-SIZE: 9pt\">Lorena Gañan</strong></span><br />\n<span style=\"FONT-SIZE: 8pt\">Area Manager</span><br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1331376792socialLink\" href=\"https://www.facebook.com/browniespain\"><img class=\"x_-1331376792socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451581&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1331376792socialLink\" href=\"https://instagram.com/browniespain\"><img class=\"x_-1331376792socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451582&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1331376792socialLink\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><img class=\"x_-1331376792socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451583&ACTION=FILE\" width=\"18\" height=\"18\" /></a> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1331376792socialLink\" href=\"https://es.linkedin.com/company/brownie\"><img class=\"x_-1331376792socialLink\" style=\"HEIGHT: 18px; WIDTH: 18px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451584&ACTION=FILE\" width=\"18\" height=\"18\" /></a></p>\n</td>\n<td style=\"FONT-SIZE: 10pt; FONT-FAMILY: Arial; WIDTH: 270px; PADDING-LEFT: 20px; BORDER-LEFT: rgb(61, 61, 63) 1px solid\" valign=\"top\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\"><span style=\"FONT-SIZE: 9pt; COLOR: rgb(0, 0, 0)\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain</span></span></span><br />\n</span>+34 932 377 066<br />\n</span><span style=\"FONT-SIZE: 9pt; COLOR: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" style=\"FONT-SIZE: 9pt; COLOR: rgb(155, 155, 155)\" href=\"http://www.browniespain.com/\">www.browniespain.com</a>\n</span></p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial; WIDTH: 500px\" valign=\"middle\" colspan=\"2\">\n<p style=\"FONT-SIZE: 9pt; FONT-FAMILY: Arial\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\" title=\"\"><img src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451585&ACTION=FILE\" /></a><a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"></a> \n<a target=\"_blank\" rel=\"noopener noreferrer\" title=\"\" href=\"https://www.cepyme500.com/empresa/1566\"><img style=\"HEIGHT: 83px; WIDTH: 82px\" border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1451586&ACTION=FILE\" width=\"82\" height=\"83\" /></a> </p>\n</td>\n</tr>\n<tr>\n<td style=\"FONT-SIZE: 6pt; FONT-FAMILY: Arial; WIDTH: 500px; COLOR: rgb(186, 186, 186); TEXT-ALIGN: justify\" valign=\"top\" colspan=\"2\">\nLa información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com\n Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</td>\n</tr>\n</tbody>\n</table>\n<br />\n<p style=\"FONT-SIZE: 10pt; MARGIN-BOTTOM: 5pt; FONT-FAMILY: Arial; MARGIN-TOP: 0px\">\n</p>\n</div>",
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