#7647 · RE: Su solicitud con ID 7631 ha sido cancelada.

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    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;trebuchet ms&quot;, arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>solicitu no valida</div> </div>",
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      "id": "10918000000167018",
      "name": "Edwin Martinez",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
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      "mobile": "680658288",
      "email_id": "edwin.martinez@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Martinez",
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        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
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      },
      "first_name": "Edwin",
      "user_scope": "internal_user",
      "employee_id": "emartinez",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
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      "value": "1689685075919",
      "display_value": "Jul 18, 2023 02:57 PM"
    }
  },
  "technician": {
    "id": "10918000000167018",
    "name": "Edwin Martinez",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": "680658288",
    "email_id": "edwin.martinez@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Martinez",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Edwin",
    "user_scope": "internal_user",
    "employee_id": "emartinez",
    "is_vip_user": false,
    "sms_mail_id": null,
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-1683129021545424644_parse_-3608401283747367808\">\n<div class=\"x_-1494532952WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Creo que ha habido un error y en lugar de cerrar la solicitud nos la habéis cancelado…</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Leire</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Soporte &lt;soporte@browniespain.com&gt; <br />\n<b>Enviado el:</b> martes, 18 de julio de 2023 12:01<br />\n<b>Para:</b> ECI Vitoria &lt;ecivitoria@browniespain.com&gt;<br />\n<b>Asunto:</b> Su solicitud con ID 7631 ha sido cancelada.</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Hola, ECI Vitoria.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Tu\n<b>Solicitud con ID 7631</b> ha sido <b>Cancelada</b>.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_-1494532952null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Título :\n<b>RESULTADO INVENTARIO ECI VITORIA 18/07/2023</b> </span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Descripción :\n</span></span><span class=\"x_-1494532952font\"><b><span style=\"font-family: Verdana, sans-serif\"></span></b></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Buenos días,</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">El inventario de hoy nos ha dado un resultado de\n</span></b><b><span style=\"font-size: 12pt; font-family: Verdana, sans-serif\">98,8%.</span></b><b><span style=\"font-family: Verdana, sans-serif\"></span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Hemos tenido\n<u>3 negativos y 10 positivos</u>.</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Os adjunto el listado de diferencias con su respectivo motivo</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Necesitamos que nos lo validéis.</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Muchas gracias,</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Aitana y Leire</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Resolución :<b>\n</b></span></span><span class=\"x_-1494532952font\"><b><span style=\"font-family: Verdana, sans-serif\"></span></b></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 10pt; font-family: &quot;Trebuchet MS&quot;, sans-serif\">solicitud de soporte no valida</span></b><span style=\"font-size: 10pt; font-family: &quot;Trebuchet MS&quot;, sans-serif\"></span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_-1494532952null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">Saludos.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\">El Equipo IT.</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<p style=\"margin: 0cm\"><span class=\"x_-1494532952size\"><b><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Equipo IT</span></b></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8013&amp;ACTION=FILE\" /></span></a><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8014&amp;ACTION=FILE\" /></span></a><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8015&amp;ACTION=FILE\" /></span></a><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=8016&amp;ACTION=FILE\" /></span></a></p>\n<p style=\"margin: 0cm\"><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29</span></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<span class=\"x_-1494532952size\">08022 - Barcelona, Spain</span><br />\n<span class=\"x_-1494532952size\">+34 932 377 066</span><br />\n<span class=\"x_-1494532952size\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family: inherit, serif; color: rgb(155, 155, 155); border: none windowtext 1pt; padding: 0cm\">www.browniespain.com</span></a></span></span></p>\n<p style=\"margin: 0cm\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; background: white; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1388705&amp;ACTION=FILE\" /></span></a><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36); background: white\">&nbsp;\n &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; background: white; text-decoration: none\"><img border=\"0\" width=\"341\" height=\"351\" style=\"width: 3.552in; height: 3.6562in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1388706&amp;ACTION=FILE\" /></span></a><span class=\"x_-1494532952size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36); background: white\">&nbsp;</span></span></p>\n<p style=\"margin: 0cm; text-align: justify\"><span class=\"x_-1494532952size\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es\n confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan\n los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"border: none windowtext 1pt; padding: 0cm\">personal@browniespain.com</span></a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952size\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">​</span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-1494532952font\"><b><span style=\"font-family: Verdana, sans-serif\">NOTA:</span></b></span><span class=\"x_-1494532952font\"><span style=\"font-family: Verdana, sans-serif\"> Esto es un envío automático. Por favor, no respondas a este correo.</span></span></p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
  "display_key": {
    "value": "7647",
    "display_value": "7647"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1689675506598",
    "display_value": "Jul 18, 2023 12:18 PM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": {
    "value": "1689676906378",
    "display_value": "Jul 18, 2023 12:41 PM"
  },
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1689677473232",
    "display_value": "Jul 18, 2023 12:51 PM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1689685075920",
    "display_value": "Jul 18, 2023 02:57 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "lorena.ganan@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "TECH_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
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}