#7486 · 2º MICROCORTE REBAJAS V2023
ID interno: 10918000001977561
Estado
Cancelada
Prioridad
Normal
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Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
11/7/23, 13:56
Resuelto
—
Actualizado
11/7/23, 13:57
Asignado
—
Respondido
Jul 11, 2023 03:57 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
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Actual: — sin asignar —
Descripción
Date: 11/07/2023
|
COMMUNICATION OF: PRODUCT DEPARTMENT |
TO: ESP/ PT/ AND |
Queridos Equipos Brownie,
Os adjuntamos un Microcorte de 43 modelos de rebajas que se va a implantar en tienda el jueves 13/07.
Veréis que en el listado hay 6 modelos que actualmente los tenéis en Nueva Colección, pero debido a su venta y el stock disponible lo hemos añadido a las rebajas. Se trata de los siguientes artículos:
Adjunto encontrareis el listado de los precios por país con foto para que os sea lo más visual y rápido posible para su implantación.
Muchas gracias a todas 😊
Resolución
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_1281287946664954792_parse_3961221733903015850\">\n<div class=\"x_-1462285606WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img width=\"1477\" height=\"211\" style=\"width: 15.3854in; height: 2.1979in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1362441&ACTION=FILE\" /><span style=\"\"></span></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\">Date:\n</span></b><span style=\"font-family: "Calibri Light", sans-serif\">11/07/2023</span><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\"></span></b></p>\n<table class=\"x_-1462285606MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width: 100%\">\n<tbody>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 3.75pt\"><b><span style=\"font-family: "Calibri Light", sans-serif\">COMMUNICATION OF: PRODUCT DEPARTMENT\n</span></b></p>\n</td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom: 3.75pt; text-align: right\">\n<b><span style=\"font-family: "Calibri Light", sans-serif\">TO:\n</span></b><span style=\"font-size: 9.5pt; font-family: "Calibri Light", sans-serif\">ESP/ PT/ AND</span><b><span style=\"font-family: "Calibri Light", sans-serif\"></span></b></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: "Calibri Light", sans-serif\">Queridos Equipos Brownie,</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: "Calibri Light", sans-serif\">Os adjuntamos un Microcorte de 43 modelos de rebajas que se va a implantar en tienda\n<b><u><span style=\"background: yellow\">el jueves 13/07</span></u></b>.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: "Calibri Light", sans-serif\">Veréis que en el listado hay 6 modelos que actualmente los tenéis en Nueva Colección,\n pero debido a su venta y el stock disponible lo hemos añadido a las rebajas. Se trata de los siguientes artículos:</span></p>\n<p class=\"MsoNormal\" style=\"\"><img width=\"775\" height=\"432\" style=\"width: 8.0729in; height: 4.5in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1362442&ACTION=FILE\" /><span style=\"font-family: "Calibri Light", sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: "Calibri Light", sans-serif\">Adjunto encontrareis el listado de los precios por país con foto para que os sea\n lo más visual y rápido posible para su implantación.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: "Calibri Light", sans-serif\">Muchas gracias a todas\n</span><span style=\"font-family: "Segoe UI Emoji", sans-serif\">😊</span><i><span style=\"font-family: "Calibri Light", sans-serif\"></span></i></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img width=\"1482\" height=\"212\" style=\"width: 15.4375in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1362443&ACTION=FILE\" /><span style=\"\"></span></span></p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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