#7021 · RE: Su solicitud se ha registrado con el ID de solicitud 7020

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    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;PT Sans&quot;, Arial, sans-serif; font-size: 13px\"> <div>ya funciona</div> </div>",
    "submitted_by": {
      "id": "10918000000167008",
      "name": "Sergio Marqués",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
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      },
      "phone": null,
      "mobile": null,
      "email_id": "sergio.marques@browniespain.com",
      "sms_mail": null,
      "job_title": "ERP Technician",
      "last_name": "Marqués",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083479533&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Sergio",
      "user_scope": "internal_user",
      "employee_id": "smarques",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": "0",
      "is_technician": true
    },
    "submitted_on": {
      "value": "1687439637873",
      "display_value": "Jun 22, 2023 03:13 PM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_2799924713910067007_parse_-3393852226013142064\">\n<div class=\"x_744263540WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Ya funciona, </span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Gracias.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 16pt; color: rgb(47, 84, 150)\">La Roca Village</span></b></p>\n<p class=\"MsoNormal\"><b><span style=\"font-size: 16pt; color: rgb(47, 84, 150)\">Brownie Spain</span></b></p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span lang=\"CA\">De:</span></b><span lang=\"CA\"> Soporte &lt;soporte@browniespain.com&gt;\n<br />\n<b>Enviat:</b> jueves, 22 de junio de 2023 14:58<br />\n<b>Per a:</b> La Roca &lt;laroca@browniespain.com&gt;<br />\n<b>Tema:</b> Su solicitud se ha registrado con el ID de solicitud 7020</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Hola, La Roca Village.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Se ha creado la\n<b>Solicitud</b> con ID<b> 7020</b>.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_744263540null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><b><u><span style=\"font-family: Verdana, sans-serif\">Descripción de la solicitud</span></u></b></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Título:\n<b>SERVIDOR ERROR LA ROCA</b></span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Descripción:<b>\n</b></span></span><span class=\"x_744263540font\"><b><span style=\"font-family: Verdana, sans-serif\"></span></b></span></p>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Buenas,\n</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">EL servidor ha caído y no podemos ver el stock.\n</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">¿Lo podéis mirar?</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Gracias,</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">Marina.</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 16pt; font-family: Verdana, sans-serif; color: rgb(47, 84, 150)\">La Roca Village</span></b><b><span style=\"font-family: Verdana, sans-serif\"></span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 16pt; font-family: Verdana, sans-serif; color: rgb(47, 84, 150)\">Brownie Spain</span></b><b><span style=\"font-family: Verdana, sans-serif\"></span></b></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></b></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_744263540null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Saludos.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p style=\"margin: 0cm\"><span class=\"x_744263540size\"><b><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Equipo IT</span></b></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266927&amp;ACTION=FILE\" /></span></a><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266928&amp;ACTION=FILE\" /></span></a><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266929&amp;ACTION=FILE\" /></span></a><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266930&amp;ACTION=FILE\" /></span></a></p>\n<p style=\"margin: 0cm\"><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29</span></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<span class=\"x_744263540size\">08022 - Barcelona, Spain</span><br />\n<span class=\"x_744263540size\">+34 932 377 066</span><br />\n<span class=\"x_744263540size\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family: inherit, serif; color: rgb(155, 155, 155); border: none windowtext 1pt; padding: 0cm\">www.browniespain.com</span></a></span></span></p>\n<div>\n<p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; background: white; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266931&amp;ACTION=FILE\" /></span></a><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36); background: white\">&nbsp;\n &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; background: white; text-decoration: none\"><img border=\"0\" width=\"341\" height=\"351\" style=\"width: 3.552in; height: 3.6562in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1266932&amp;ACTION=FILE\" /></span></a><span class=\"x_744263540size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(36, 36, 36); background: white\">&nbsp;</span></span></p>\n</div>\n<p style=\"margin: 0cm; text-align: justify\"><span class=\"x_744263540size\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es\n confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan\n los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos,\n dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"border: none windowtext 1pt; padding: 0cm\">personal@browniespain.com</span></a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></p>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_744263540font\"><b><span style=\"font-family: Verdana, sans-serif\">NOTA:\n</span></b></span><span class=\"x_744263540font\"><span style=\"font-family: Verdana, sans-serif\">Esto es un envío automático. Por favor, no responda a este correo.</span></span></p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
  "display_key": {
    "value": "7021",
    "display_value": "7021"
  },
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  "created_time": {
    "value": "1687439459364",
    "display_value": "Jun 22, 2023 03:10 PM"
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  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
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  "responded_time": {
    "value": "1687439637873",
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