#7015 · Fwd: Error en el listado de rebajas

ID interno: 10918000001849007

← Volver al listado

Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Rocio Teran

Técnico

Edwin Martinez

Departamento

Tiendas

Request Type

Incidencia

Creado

22/6/23, 10:34

Resuelto

Actualizado

22/6/23, 11:52

Asignado

Jun 22, 2023 01:12 PM

Respondido

Jun 22, 2023 01:52 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Nos podeis mirar esto por favor??


Enviado desde mi iPhone

Inicio del mensaje reenviado:

De: Weareevolbe <soporte@weareevolbe.com>
Fecha: 22 de junio de 2023, 12:32:40 CEST
Para: Rocio Teran <rocio.teran@browniespain.com>
Asunto: Re: Error en el listado de rebajas
Responder a: Weareevolbe <soporte@weareevolbe.com>


Buenos días Rocío,

Desde Soporte de Evolbe no te podemos ayudar con esto, aunque hemos visto que habéis añadido en copia a Lorena, que es Área Manager y seguramente ella sí que os pueda echar una mano.

Saludos!
WeAreEvolbe



Activado Jue, 22 Jun a 12:25 P. M. , Rocio Teran <rocio.teran@browniespain.com> escribió:
Buenos días! En la tienda de santander nos hemos fijado de que tanto el sujetador de bikini, como la braguita plateada de lurex aparecen en el listado en la zona de Íntimo a 15,90 y 7,90 respectivamente, pero en el tpv el precio real es de 19,90 la parte de arriba y 15,90 la braguita
Las refes son: s23-0545-009-906 y
S23-0545-011-906
Nosotras nos hemos dado cuenta a tiempo pero avisamos por si hubiese que advertir a otras tiendas 🥰 
Gracias!!
'
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'
6123:1536221

Resolución

solicitud no valida de soporte, contactar con producto. 
JSON crudo (detalle completo)
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  "description": "\n\n<div dir=\"auto\">\nNos podeis mirar esto por favor??\n<div><br />\n<br />\n<div dir=\"ltr\">Enviado desde mi iPhone</div>\n<div dir=\"ltr\"><br />\nInicio del mensaje reenviado:<br />\n<br />\n</div>\n<blockquote>\n<div dir=\"ltr\"><b>De:</b> Weareevolbe &lt;soporte@weareevolbe.com&gt;<br />\n<b>Fecha:</b> 22 de junio de 2023, 12:32:40 CEST<br />\n<b>Para:</b> Rocio Teran &lt;rocio.teran@browniespain.com&gt;<br />\n<b>Asunto:</b> <b>Re: Error en el listado de rebajas</b><br />\n<b>Responder a:</b> Weareevolbe &lt;soporte@weareevolbe.com&gt;<br />\n<br />\n</div>\n</blockquote>\n<blockquote>\n<div dir=\"ltr\">\n<div style=\"font-size: 14px\">\n<div style=\"font-size: 14px\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">Buenos días Rocío,</div>\n<div><br />\n</div>\n<div dir=\"ltr\">Desde Soporte de Evolbe no te podemos ayudar con esto, aunque hemos visto que habéis añadido en copia a Lorena, que es Área Manager y seguramente ella sí que os pueda echar una mano.<br />\n</div>\n<div><span><br />\n</span></div>\n<div><span>Saludos!</span></div>\n<div dir=\"ltr\">WeAreEvolbe<br />\n<br />\n<br />\n</div>\n</div>\n<div dir=\"ltr\">\n<div><br />\n</div>\n</div>\n<div class=\"x_-650049382freshdesk_quote\">\n<blockquote class=\"x_-650049382freshdesk_quote\">Activado Jue, 22 Jun a 12:25 P. M. <span class=\"x_-650049382separator\">\n, Rocio Teran &lt;rocio.teran@browniespain.com&gt; escribió:\n<div dir=\"ltr\">Buenos días! En la tienda de santander nos hemos fijado de que tanto el sujetador de bikini, como la braguita plateada de lurex aparecen en el listado en la zona de Íntimo a 15,90 y 7,90 respectivamente, pero en el tpv el precio real es de 19,90\n la parte de arriba y 15,90 la braguita\n<div>\n<div dir=\"ltr\">Las refes son: s23-0545-009-906 y</div>\n</div>\n<div id=\"x_-650049382AppleMailSignature\" dir=\"ltr\">S23-0545-011-906</div>\n<div id=\"x_-650049382AppleMailSignature\" dir=\"ltr\">Nosotras nos hemos dado cuenta a tiempo pero avisamos por si hubiese que advertir a otras tiendas 🥰&nbsp;</div>\n<div id=\"x_-650049382AppleMailSignature\" dir=\"ltr\">Gracias!!</div>\n</div>\n&#39;\n<div style=\"text-align: justify\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: x-small\"><strong><em>Antes de imprimir este correo, piensa bien si es necesario hacerlo. Preservar el Medio Ambiente es cosa de todos.&nbsp;</em></strong></span></div>\n<div style=\"text-align: justify\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: x-small\"><em>Este mensaje va dirigido, de manera exclusiva, a su destinatario y puede contener información confidencial y sujeta al&nbsp;secreto profesional, cuya\n divulgación no está permitida por Ley. En caso de haber recibido este mensaje por error, le rogamos que de forma inmediata, nos lo comunique mediante correo electrónico remitido a nuestra atención y proceda a su eliminación, así como a la de cualquier documento\n adjunto al mismo. Asimismo, le comunicamos que la distribución, copia o utilización de este mensaje, o de cualquier documento adjunto al mismo, cualquiera que fuera su finalidad, están prohibidas por la ley. En aras del cumplimiento del Reglamento (UE) 2016/679\n del Parlamento Europeo y del Consejo, de 27 de abril de2016, puede ejercer los derechos de acceso, rectificación, cancelación, limitación, oposición y portabilidad de manera gratuita mediante correo electrónico a:&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:info@weareevolbe.com\">info@weareevolbe.com</a>&nbsp;o\n bien en la siguiente dirección: C/ Zacarías Homs, 16 Puerta 2, C. P. 28037, Madrid (Madrid).</em><em>&nbsp;</em></span></div>\n<div style=\"text-align: justify\"><span style=\"font-family: arial, helvetica, sans-serif; font-size: x-small\"><em>This message and its contents may contain confidential information and its non-authorised use is prohibited by law.If you are not the intended recipient\n of this email, please, advise this fact using the same, or other mode, and delete thismessage and its contents from your system without copying, forwarding or revealing the contents of the message to anyother person.In addition, we inform you that the distribution,\n copy or use of this message and its attached documents with anypurpose are prohibited by law.In order to comply with General Data Protection Regulation (GDPR), you can exercise right of access, rectification,erasure, restriction of processing, portability\n and object, sending an e-mail to:&nbsp;</em><em><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:info@weareevolbe.com\">info@weareevolbe.com</a></em><em>&nbsp;or writtencommunication to the following address:: C/ Zacarías Homs, 16 Puerta 2, C. P.\n 28037, Madrid (Madrid) .</em></span></div>\n&#39; </span></blockquote>\n</div>\n</div>\n<span title=\"fd_tkt_identifier\" style=\"font-size: 0px; font-family: fdtktid; min-height: 0px; min-height: 0px; max-height: 0px; line-height: 0px; color: rgb(255, 255, 255)\">6123:1536221</span>\n</div>\n</div>\n</blockquote>\n</div>\n</div>",
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