#6732 · Error RFID Rambla Cataluña
ID interno: 10918000001783485
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
12/6/23, 15:20
Resuelto
—
Actualizado
13/6/23, 7:25
Asignado
—
Respondido
Jun 13, 2023 09:25 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenas tarde chicos,
buscando el artículo S23-0606-013-103 en xs nos hemos dado cuenta de que teníamos dos prendas talla m que las identificaba como xs
En la primera foto podéis ver que llevaba doble etiqueta.
Al levantar la etiqueta de la talla M, podéis comprobar que aparece otra etiqueta con RFDI en talla Xs
Hemos procedido a hacer un ajuste del stock.
Resolución
no, es una incidencia de soporte, vemos que Logistica esta en copia, estas prendas os llegaron de almacen mal etiquetadas.
JSON crudo (detalle completo)
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"description": "\n\n<div>\n<div dir=\"ltr\">\n<div></div>\n<div>\n<div>Buenas tarde chicos, </div>\n<div>buscando el artículo S23-0606-013-103 en xs nos hemos dado cuenta de que teníamos dos prendas talla m que las identificaba como xs</div>\n<div dir=\"ltr\"><br />\n</div>\n<div dir=\"ltr\">En la primera foto podéis ver que llevaba doble etiqueta.</div>\n<div dir=\"ltr\">Al levantar la etiqueta de la talla M, podéis comprobar que aparece otra etiqueta con RFDI en talla Xs</div>\n<div dir=\"ltr\"><br />\n</div>\n<div dir=\"ltr\">Hemos procedido a hacer un ajuste del stock.</div>\n<div dir=\"ltr\"><br />\n</div>\n<div dir=\"ltr\"><br />\n</div>\n<div id=\"x_1702407406ms-outlook-mobile-signature\">\n<div><br />\n</div>\nEnviado desde <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/o0ukef\">Outlook para iOS</a></div>\n</div>\n</div>\n</div>",
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