#6622 · Ana Maria Sánchez está intentado ponerse en contacto con usted en Microsoft Teams

ID interno: 10918000001752919

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Microsoft Teams

Técnico

Departamento

Request Type

Incidencia

Creado

7/6/23, 7:26

Resuelto

Actualizado

7/6/23, 7:28

Asignado

Respondido

Jun 7, 2023 09:28 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Microsoft Teams

Ana Maria Sánchez está intentado ponerse en contacto con usted en Microsoft Teams

Haga clic en el botón para abrir Teams, ver su actividad y explorar la aplicación.

Abrir Microsoft Teams
Reúna a su equipo

Reúna a su equipo

Cree un área de trabajo abierto y colaborativo para su equipo. Use los canales para organizar las conversaciones por tema, área o lo que prefiera.

Chats privados y grupales

Chats privados y grupales

Fuera de las conversaciones abiertas del equipo, podrá chatear en privado y compartir archivos y notas con cualquier persona de la organización.

Realice videollamadas y programe las reuniones en línea

Realice videollamadas y programe las reuniones en línea

Convoque reuniones no planificadas o programadas en cualquier canal. O bien, simplemente llame a una persona…

Los archivos, las notas y las aplicaciones del equipo en un solo lugar

Los archivos, las notas y las aplicaciones del equipo en un solo lugar

Las herramientas de su equipo se organizan y se integran en Microsoft Teams con la potencia de Office 365.

Abrir Microsoft Teams
     

Obténgalo ya mismo. Llévelo consigo allá donde vaya.

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Resolución

NO VALIDA
JSON crudo (detalle completo)
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  "description": "\n\n<div style=\"margin: 0; padding: 10px\">\n    <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\">\n        <tbody><tr>\n            <td align=\"center\">\n\n                <table border=\"0\" bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td align=\"center\" style=\"border-top: 4px solid rgb(85, 88, 175); padding: 20px 0 0; font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 24px; color: rgb(85, 88, 175)\">Microsoft Teams</td>\n                    </tr>\n                    <tr>\n                        <td align=\"center\" style=\"padding: 20px\"><img src=\"https://statics.teams.microsoft.com/evergreen-assets/emails/notification_bell.png\" alt=\"\" height=\"128\" width=\"128\" /></td>\n                    </tr>\n                    <tr>\n                        <td align=\"center\" style=\"padding: 0 132px 10px 132px\">\n                            <h3 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-weight: 600; margin: 0\">Ana Maria Sánchez está intentado ponerse en contacto con usted en Microsoft Teams</h3>\n                        </td>\n                    </tr>\n                    <tr>\n                        <td align=\"center\" style=\"padding-bottom: 20px\">\n                            <p style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; margin: 0; padding: 0 60px 0 60px; font-size: 0.9em\">Haga clic en el botón para abrir Teams, ver su actividad y explorar la aplicación.</p>\n                        </td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td align=\"center\" style=\"padding: 5px 162px 40px\">\n                            <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"280\">\n                                <tbody><tr>\n                                    <td align=\"center\" bgcolor=\"#5558AF\" style=\"border: 2px solid rgb(85, 88, 175); padding: 10px 0px\" width=\"280\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://teams.microsoft.com/l/home?tenantId=55898e59-8c8d-44a2-93eb-84043ff64db9\" style=\"font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; color: rgb(255, 255, 255); text-decoration: none\">Abrir Microsoft Teams</a></td>\n                                </tr>\n                            </tbody></table>\n                        </td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td align=\"center\" valign=\"top\" bgcolor=\"#E2E7EC\" style=\"border-right: 4px solid rgb(238, 241, 245); border-bottom: 4px solid rgb(238, 241, 245); padding: 10px 30px 40px; font-size: 12px; line-height: 20px\" height=\"380\" width=\"300\">\n                            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n                                <tbody><tr>\n                                    <td align=\"center\" valign=\"middle\" width=\"220\" height=\"220\"><img src=\"https://statics.teams.skype.com/icons/img_teams_channels.png\" alt=\"Reúna a su equipo\" width=\"220\" /></td>\n                                </tr>\n                            </tbody></table>\n                            <h4 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; line-height: 20px; margin: 0\">Reúna a su equipo</h4>\n                            <p style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px\">Cree un área de trabajo abierto y colaborativo para su equipo. Use los canales para organizar las conversaciones por tema, área o lo que prefiera.</p>\n                        </td>\n                        <td align=\"center\" valign=\"top\" bgcolor=\"#E2E7EC\" style=\"border-bottom: 4px solid rgb(238, 241, 245); padding: 10px 28px 40px; font-size: 12px; line-height: 20px\" height=\"380\" width=\"300\">\n                            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n                                <tbody><tr>\n                                    <td align=\"center\" valign=\"middle\" width=\"220\" height=\"220\"><img src=\"https://statics.teams.skype.com/icons/img_chat.png\" alt=\"Chats privados y grupales\" width=\"220\" /></td>\n                                </tr>\n                            </tbody></table>\n                            <h4 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; line-height: 20px; margin: 0\">Chats privados y grupales</h4>\n                            <p style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px\">Fuera de las conversaciones abiertas del equipo, podrá chatear en privado y compartir archivos y notas con cualquier persona de la organización.</p>\n                        </td>\n                    </tr>\n                    <tr>\n                        <td align=\"center\" valign=\"top\" bgcolor=\"#E2E7EC\" style=\"border-right: 4px solid rgb(238, 241, 245); padding: 10px 32px 40px; font-size: 12px; line-height: 20px\" height=\"380\" width=\"300\">\n                            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n                                <tbody><tr>\n                                    <td align=\"center\" valign=\"middle\" width=\"220\" height=\"220\"><img src=\"https://statics.teams.skype.com/icons/img_videocalling.png\" alt=\"Realice videollamadas y programe las reuniones en línea\" width=\"220\" /></td>\n                                </tr>\n                            </tbody></table>\n                            <h4 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; line-height: 20px; margin: 0\">Realice videollamadas y programe las reuniones en línea</h4>\n                            <p style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px\">Convoque reuniones no planificadas o programadas en cualquier canal. O bien, simplemente llame a una persona…</p>\n                        </td>\n                        <td align=\"center\" valign=\"top\" bgcolor=\"#E2E7EC\" style=\"padding: 10px 32px 40px; font-size: 12px; line-height: 20px\" height=\"380\" width=\"300\">\n                            <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\">\n                                <tbody><tr>\n                                    <td align=\"center\" valign=\"middle\" width=\"220\" height=\"220\"><img src=\"https://statics.teams.skype.com/icons/img_tabs.png\" alt=\"Los archivos, las notas y las aplicaciones del equipo en un solo lugar\" width=\"220\" /></td>\n                                </tr>\n                            </tbody></table>\n                            <h4 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; line-height: 20px; margin: 0\">Los archivos, las notas y las aplicaciones del equipo en un solo lugar</h4>\n                            <p style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px\">Las herramientas de su equipo se organizan y se integran en Microsoft Teams con la potencia de Office 365.</p>\n                        </td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td align=\"center\" style=\"padding: 30px 162px\">\n                            <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"280\">\n                                <tbody><tr>\n                                    <td align=\"center\" bgcolor=\"#5558AF\" style=\"border: 2px solid rgb(85, 88, 175); padding: 10px 0px\" width=\"280\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://teams.microsoft.com/l/home?tenantId=55898e59-8c8d-44a2-93eb-84043ff64db9\" style=\"font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; color: rgb(255, 255, 255); text-decoration: none\">Abrir Microsoft Teams</a></td>\n                                </tr>\n                            </tbody></table>\n                        </td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td height=\"2\" width=\"30\">&nbsp;</td>\n                        <td height=\"2\" style=\"border-top: 2px solid rgb(226, 231, 236)\">&nbsp;</td>\n                        <td height=\"2\" width=\"30\">&nbsp;</td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td colspan=\"6\" align=\"center\" style=\"padding: 0 0 30px\">\n                            <h3 style=\"color: rgb(22, 35, 58); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-weight: normal; margin: 0\">Obténgalo ya mismo. Llévelo consigo allá donde vaya.</h3>\n                        </td>\n                    </tr>\n                    <tr>\n                        <td width=\"150\">&nbsp;</td>\n                        <td align=\"right\" width=\"56\" style=\"padding: 3px 0\"><img src=\"https://statics.teams.microsoft.com/evergreen-assets/icons/icn_windows.png\" alt=\"Microsoft Teams - Windows\" height=\"16\" width=\"16\" /></td>\n                        <td width=\"96\" style=\"border-right: 2px solid rgb(226, 231, 236); color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 12px\">&nbsp;&nbsp;Windows</td>\n                        <td align=\"right\" width=\"36\" style=\"padding: 3px 0\"><img src=\"https://statics.teams.skype.com/icons/icn_apple.png\" alt=\"Microsoft Teams - iOS\" height=\"16\" width=\"16\" /></td>\n                        <td width=\"116\" style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 12px\">&nbsp;&nbsp;iOS</td>\n                        <td width=\"150\">&nbsp;</td>\n                    </tr>\n                    <tr>\n                        <td width=\"150\">&nbsp;</td>\n                        <td align=\"right\" width=\"56\" style=\"padding: 3px 0\"><img src=\"https://statics.teams.skype.com/icons/icn_apple.png\" alt=\"Microsoft Teams - Windows\" height=\"16\" width=\"16\" /></td>\n                        <td width=\"96\" style=\"border-right: 2px solid rgb(226, 231, 236); color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 12px\">&nbsp;&nbsp;Mac</td>\n                        <td align=\"right\" width=\"36\" style=\"padding: 3px 0\"><img src=\"https://statics.teams.skype.com/icons/icn_android.png\" alt=\"Microsoft Teams - Android\" height=\"16\" width=\"16\" /></td>\n                        <td width=\"116\" style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 12px\">&nbsp;&nbsp;Android</td>\n                        <td width=\"150\">&nbsp;</td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td colspan=\"6\" align=\"center\" style=\"padding: 20px 202px 24px\">\n                            <table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"200\">\n                                <tbody><tr>\n                                    <td align=\"center\" style=\"border: 2px solid rgb(85, 88, 175); padding: 6px 0 8px\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://aka.ms/downloadteams\" style=\"font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 14px; color: rgb(85, 88, 175); text-decoration: none\">Ir a la página de descargas</a></td>\n                                </tr>\n                            </tbody></table>\n                        </td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td height=\"2\" width=\"30\">&nbsp;</td>\n                        <td height=\"2\" style=\"border-top: 2px solid rgb(226, 231, 236)\">&nbsp;</td>\n                        <td height=\"2\" width=\"30\">&nbsp;</td>\n                    </tr>\n                </tbody></table>\n\n                <table bgcolor=\"#EEF1F5\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" width=\"604\">\n                    <tbody><tr>\n                        <td colspan=\"4\" align=\"center\" style=\"color: rgb(83, 92, 109); font-family: &quot;Segoe UI&quot;, Tahoma, Geneva, Verdana, sans-serif; font-size: 12px; padding: 0 0 40px; line-height: 18px\">© 2019 Microsoft Corporation <br /> One Microsoft Way, Redmond, WA 98052-7329 <br /> Estados Unidos <br /> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://go.microsoft.com/fwlink/p/?LinkID=512132\">Política de privacidad</a></td>\n                    </tr>\n                </tbody></table>\n\n            </td>\n        </tr>\n    \n<tr><td><img src=\"https://urlshortener-emea.teams.microsoft.com/8DB6728542199D4-2-0\" style=\"display: none\" /></td></tr>\n</tbody></table>\n</div>",
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