#5899 · RE: Incidencia Articulo S23-0141-011-100-BLUSA MANGA CORTA CUERDA CRUZADA // Incidence Article S23-0141-011-100 -BLUSA MANGA CORTA CUERDA CRUZADA

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  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<DBAP195MB08252E0BAD91719B7C88F925A7769@DBAP195MB0825.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;trebuchet ms&quot;, arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>de momemtno, cancelamos esta solicitud ya que ha sido solucionada por la tienda,</div> </div>",
    "submitted_by": {
      "id": "10918000000167018",
      "name": "Edwin Martinez",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": "680658288",
      "email_id": "edwin.martinez@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Martinez",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Edwin",
      "user_scope": "internal_user",
      "employee_id": "emartinez",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "submitted_on": {
      "value": "1683639985843",
      "display_value": "May 9, 2023 03:46 PM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "\n\n\n<div dir=\"ltr\" class=\" zm_-8470554009191944130_parse_-3153237649627194707\">\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\nHola Coral</div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\n<br />\n</div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\nReenvió tu correo a soporte para ayudarte con la gestión.</div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\n<br />\n</div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\nun saludo</div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\" class=\"x_1937767049elementToProof\">\nEdwin</div>\n<div id=\"x_1937767049appendonsend\"></div>\n<hr style=\"width: 98%\" />\n<div id=\"x_1937767049divRplyFwdMsg\" dir=\"ltr\"><font face=\"Calibri, sans-serif\" style=\"font-size: 11pt\" color=\"#000000\"><b>De:</b> ECI Valladolid &lt;ecivalladolid@browniespain.com&gt;<br />\n<b>Enviado:</b> martes, 9 de mayo de 2023 10:08<br />\n<b>Para:</b> IT &lt;it@browniespain.com&gt;<br />\n<b>Asunto:</b> RE: Incidencia Articulo S23-0141-011-100-BLUSA MANGA CORTA CUERDA CRUZADA // Incidence Article S23-0141-011-100 -BLUSA MANGA CORTA CUERDA CRUZADA</font>\n<div>&nbsp;</div>\n</div>\n\n<div lang=\"ES\" style=\"\">\n<div class=\"x_WordSection1\">\n<p class=\"x_MsoNormal\"><span>ME PUEDES FACILITAR EL TLF PARA CONSULTAROS COMO PONER UN EAN EN UN RFID ¿\n</span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"x_MsoNormal\"><span>GRACIAS!! </span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"x_MsoNormal\"><span>CORAL</span></p>\n<p class=\"x_MsoNormal\"><span>&nbsp;</span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"x_MsoNormal\"><b>De:</b> IT &lt;it@browniespain.com&gt; <br />\n<b>Enviado el:</b> martes, 09 de mayo de 2023 10:02<br />\n<b>Para:</b> ECI Valladolid &lt;ecivalladolid@browniespain.com&gt;<br />\n<b>CC:</b> Carmen Garcia &lt;carmen.garcia@browniespain.com&gt;<br />\n<b>Asunto:</b> RV: Incidencia Articulo S23-0141-011-100-BLUSA MANGA CORTA CUERDA CRUZADA // Incidence Article S23-0141-011-100 -BLUSA MANGA CORTA CUERDA CRUZADA</p>\n</div>\n</div>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Hola Equipo</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Revisando vuestro inventario, he visto que no habéis gestionado este email.&nbsp; &nbsp;Las Blusas aun están vuestro stock de tienda, con el RFID incorrecto</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">por favor, revisarlo&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Un saludo</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Edwin</span></p>\n</div>\n<div class=\"x_MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr />\n</div>\n<div id=\"x_divRplyFwdMsg\">\n<p class=\"x_MsoNormal\"><b><span style=\"color: black\">De:</span></b><span style=\"color: black\"> IT<br />\n<b>Enviado:</b> jueves, 4 de mayo de 2023 11:02<br />\n<b>Para:</b> Tiendas &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:tiendas@browniespain.com\">tiendas@browniespain.com</a>&gt;<br />\n<b>Cc:</b> Area Manager &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:areamanager@browniespain.com\">areamanager@browniespain.com</a>&gt;; Store Managers &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:storemanagers@browniespain.com\">storemanagers@browniespain.com</a>&gt;; María Bultó &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:maria.bulto@browniespain.com\">maria.bulto@browniespain.com</a>&gt;;\n Begoña Veiga &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:bego.veiga@browniespain.com\">bego.veiga@browniespain.com</a>&gt;<br />\n<b>Asunto:</b> Incidencia Articulo S23-0141-011-100-BLUSA MANGA CORTA CUERDA CRUZADA // Incidence Article S23-0141-011-100 -BLUSA MANGA CORTA CUERDA CRUZADA</span>\n</p>\n<div>\n<p class=\"x_MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Hola</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Buenas Tardes</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">El día de hoy <span style=\"background: rgb(255, 255, 128)\">\n04/05/2023</span> nos habéis informado de una incidencia en la recepción del modelo&nbsp;<span class=\"x_xcontentpasted1\"><b><span style=\"background: white\">S23-0141-011-100 - BLUSA MANGA CORTA CUERDA CRUZADA</span></b><span style=\"background: white\">, hemos revisado\n esta incidencia y es debido a que los RFID que tienen estas etiquetas no son los correctos que tenemos en el Sistema Central y en vuestros envíos, estamos revisando internamente para revisar esta incidencia y no suceda en próximas ocasiones.</span></span></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black; background: white\"><br />\n<br />\n</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted1\"><span style=\"font-size: 12pt; color: black; background: white\">Mientras tanto, el proceso que debéis de seguir si recibís el modelo&nbsp;</span></span><span class=\"x_xcontentpasted2\"><span style=\"font-size: 12pt; color: black; background: white\">S23-0141-011-100\n - BLUSA MANGA CORTA CUERDA CRUZADA y tenéis diferencia en la recepción de este artículo es la siguiente:</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">1.-Validar la mercancía con la diferencia de artículos en las cajas.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">2.- Eliminar las etiquetas RFID con los EAN incorrectos&nbsp;S23-0141-011-100 - BLUSA MANGA CORTA CUERDA CRUZADA, estos EAN os lo identifica, pero no se pueden buscar y no aparecerá en vuestros inventarios.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387707- S</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387714- M</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387721- XS</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\"><img border=\"0\" width=\"727\" height=\"321\" style=\"width: 7.5729in; height: 3.3437in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1071565&amp;ACTION=FILE\" /></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">3.-Crear&nbsp; las etiquetas RFID con los EAN correctos\n<span class=\"x_xcontentpasted5\"><span style=\"background: white\">S23-0141-011-100 - BLUSA MANGA CORTA CUERDA CRUZADA&nbsp;</span></span>y hacer un ajuste positivo para añadir las blusas a vuestro Stock, si hacéis esto con los nuevos EAN si se pueden buscar y encontrar\n en vuestros inventarios.</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"font-size: 12pt; color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385376 - S</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"font-size: 12pt; color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385383- M</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"font-size: 12pt; color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385390- XS</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Un Saludo</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">Equipo IT</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">---------------------------------</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted6\"><span style=\"color: black\">Hola</span></span><span style=\"font-size: 12pt; color: black\">\n</span></p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Buenas Tardes</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">El día de hoy<span class=\"x_xcontentpasted6\">&nbsp;<span style=\"background: rgb(255, 255, 128)\">04/05/2023</span>&nbsp;</span>nos habéis informado de una incidencia en la recepción del modelo&nbsp;<span class=\"x_xcontentpasted1\"><b><span style=\"background: white\">S23-0141-011-100\n - BLUSA MANGA CORTA CUERDA CRUZADA</span></b><span style=\"background: white\">, hemos revisado esta incidencia y es debido a que los RFID que tienen estas etiquetas no son los correctos que tenemos en el Sistema Central y en vuestros envíos, estamos revisando\n internamente para revisar esta incidencia y no suceda en próximas ocasiones.</span></span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black; background: white\"><br />\n<br />\n</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted1\"><span style=\"color: black; background: white\">Mientras tanto, el proceso que debéis de seguir si recibís el modelo&nbsp;</span></span><span class=\"x_xcontentpasted2\"><span style=\"color: black; background: white\">S23-0141-011-100\n - BLUSA MANGA CORTA CUERDA CRUZADA y tenéis diferencia en la recepción de este artículo es la siguiente:</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">1.-Validar la mercancía con la diferencia de artículos en las cajas.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">2.- Eliminar las etiquetas RFID con los EAN incorrectos&nbsp;<span class=\"x_xcontentpasted6\">S23-0141-011-100 - BLUSA MANGA CORTA CUERDA CRUZADA, estos EAN os lo identifica, pero no se pueden buscar y no aparecerá\n en vuestros inventarios si no cambiais la etiqueta por la correcta, siguiente punto.</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted6\"><span style=\"color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387707- S</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted6\"><span style=\"color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387714- M</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span class=\"x_xcontentpasted6\"><span style=\"color: black; background: rgb(255, 192, 128)\">EAN INCORRECTO&nbsp; 08434355387721- XS</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\"><img border=\"0\" width=\"727\" height=\"321\" style=\"width: 7.5729in; height: 3.3437in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1071566&amp;ACTION=FILE\" /></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">3.-Crear&nbsp; las etiquetas RFID con los EAN correctos<span class=\"x_xcontentpasted6\">&nbsp;</span><span class=\"x_xcontentpasted5\"><span style=\"background: white\">S23-0141-011-100 - BLUSA MANGA CORTA CUERDA CRUZADA&nbsp;</span></span>y\n hacer un ajuste positivo para añadir las blusas a vuestro Stock, si hacéis esto con los nuevos EAN si se pueden buscar y encontrar en vuestros inventarios.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385376 - S</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385383- M</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\" style=\"background: white\"><span class=\"x_xcontentpasted4\"><span style=\"color: black; background: rgb(128, 255, 128)\">EAN CORRECTO&nbsp; 8434355385390- XS</span></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Un Saludo</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">------</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Hello</span><span style=\"font-size: 12pt; color: black\">\n</span></p>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Good afternoon</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Today, 05/04/2023, you have informed us of an incident at the reception of model S23-0141-011-100 - SHORT-SLEEVED BLOUSE WITH CROSSED ROPE, we have reviewed this incident and it is because the RFID that these\n labels have do not exist and are not the correct ones that we have in the Central System and in your shipments; we are checking internally to review this incident and it does not happen on future occasions.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">Meanwhile, the process that you must follow if you receive the model S23-0141-011-100 - SHORT SLEEVE BLOUSE WITH CROSSED ROPE and you have a difference in the reception of this article is the following:</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">1.-Validate the merchandise with the difference of articles in the boxes.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">2.- Eliminate the RFID tags with the wrong EANs S23-0141-011-100 - SHORT SLEEVE CROSSED ROPE BLOUSE, these EANs&nbsp; you can identify, but they cannot be searched and will not appear in your inventories if you you\n don&#39;t change the RFID, next point.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(255, 192, 128)\">WRONG EAN 08434355387707-S</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(255, 192, 128)\">WRONG EAN 08434355387714- M</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(255, 192, 128)\">WRONG EAN 08434355387721- XS</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\"><img border=\"0\" width=\"900\" height=\"397\" style=\"width: 9.375in; height: 4.1354in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=1071567&amp;ACTION=FILE\" /></span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">3.-Create the RFID tags with the correct EAN S23-0141-011-100 - SHORT SLEEVE CROSSED STRAP BLOUSE and make a positive adjustment to add the blouses to your Stock, if you do this with the new EAN if they can be\n searched and found in your inventories.</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(128, 255, 128)\">CORRECT EAN 8434355385376 - S</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(128, 255, 128)\">CORRECT EAN 8434355385383- M</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black; background: rgb(128, 255, 128)\">CORRECT EAN 8434355385390- XS</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"font-size: 12pt; color: black\">&nbsp;</span></p>\n</div>\n<div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">All the best</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n<p class=\"x_MsoNormal\"><span style=\"color: black\">IT team</span><span style=\"font-size: 12pt; color: black\"></span></p>\n</div>\n</div>\n</div>\n</div>\n</div>",
  "display_key": {
    "value": "5899",
    "display_value": "5899"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1683619849237",
    "display_value": "May 9, 2023 10:10 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": null,
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1683639708512",
    "display_value": "May 9, 2023 03:41 PM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1683639985843",
    "display_value": "May 9, 2023 03:46 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "ecivalladolid@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "TECH_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}