#5026 · RE: [solicitud con ID :##5017##] : INCIDENCIA TRASPASO

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  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<AM8P195MB10268CDB0105C67079EAB5AFB2899@AM8P195MB1026.EURP195.PROD.OUTLOOK.COM>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;trebuchet ms&quot;, arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>solicitud no valida</div> </div>",
    "submitted_by": {
      "id": "10918000000167018",
      "name": "Edwin Martinez",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": "680658288",
      "email_id": "edwin.martinez@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Martinez",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Edwin",
      "user_scope": "internal_user",
      "employee_id": "emartinez",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "submitted_on": {
      "value": "1680086945609",
      "display_value": "Mar 29, 2023 12:49 PM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_738196374267535637_parse_7150960459019118893\">\n<div class=\"x_-2124080014WordSection1\">\n<p class=\"MsoNormal\"><span style=\"\">Buenos días,</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">En illa hemos revisado y efectivamente a sido error nuestro ya que tenemos el artículo en tienda. Lo sentimos por el error.</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"\">Muchas gracias, Un saludo</span></p>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<table class=\"x_-2124080014MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><b>BROWNIE C.C. L’ILLA DIAGONAL</b></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">934109078 / illa@browniespain.com<br />\n<br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897412&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897413&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897414&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897415&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: black\">Avinguda Diagonal 577, 08029, Barcelona</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com\">www.browniespain.com</a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: black\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"><br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897416&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897417&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos\n que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b>De:</b> Soporte &lt;soporte@browniespain.com&gt; <br />\n<b>Enviado el:</b> miércoles, 29 de marzo de 2023 10:42<br />\n<b>Para:</b> Sevilla &lt;sevilla@browniespain.com&gt;<br />\n<b>CC:</b> Almarca Gonzalez &lt;almarca.gonzalez@browniespain.com&gt;; Illa &lt;illa@browniespain.com&gt;; Victoria Perez &lt;victoria.perez@browniespain.com&gt;; Patricia Rodriguez &lt;patricia.rodriguez@browniespain.com&gt;<br />\n<b>Asunto:</b> Re: [solicitud con ID :##5017##] : INCIDENCIA TRASPASO</p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p class=\"MsoNormal\">Hola Sevilla,</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Esta no es una incidencia de soporte/sistemas,&nbsp; si en el albarán mostraba 10 unidades son las que ha enviado la tienda de la Illa. Por favor, contactar con la tienda de la illa para mirar si por error no os enviaron 1 articulo extra.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">En caso que si os han enviado 10 articulos y solo os han llegado 9, es probablemente un robo en el transporte, habeis recibido la caja correctamente con el precinto correctamente?&nbsp; &nbsp; Si es asi, contactar con Logistica para que miren que\n ha podido pasar.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">De momento, cancelo esta incidencia.</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Un saludo</p>\n</div>\n<div>\n<p class=\"MsoNormal\">Edwin</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_-2124080014null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-2124080014font\"><b><u><span style=\"font-family: Verdana, sans-serif\">Descripción de la solicitud</span></u></b></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-2124080014font\"><span style=\"font-family: Verdana, sans-serif\">Título :\n<b>INCIDENCIA TRASPASO</b> </span></span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\"><span style=\"font-family: Verdana, sans-serif\">Descripción :\n</span></p>\n</div>\n<div>\n<div>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">Buenos días,</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">Nos ha llegado el traspaso de Illa con 9 vestidos y en el albarán reflejan 10 artículos.</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">Referencia: S23-0639-008-600 en talla S</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-family: Verdana, sans-serif\">Un saludo.</span></p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\">\n<hr id=\"x_-2124080014null\" />\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-2124080014font\"><span style=\"font-family: Verdana, sans-serif\">Saludos.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-2124080014font\"><span style=\"font-family: Verdana, sans-serif\">El Equipo IT</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<table class=\"x_-2124080014MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt; background: white; font-stretch: inherit; line-height: inherit; orphans: 2; widows: 2; word-spacing: 0px\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"x_-2124080014xmsonormal\" style=\"margin: 0cm\"><span class=\"x_-2124080014size\"><b><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Equipo IT</span></b></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n<br />\n</span><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897418&amp;ACTION=FILE\" /></span></a></span><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897419&amp;ACTION=FILE\" /></span></a></span><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897420&amp;ACTION=FILE\" /></span></a></span><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span></span><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897421&amp;ACTION=FILE\" /></span></a></span><span style=\"font-size: 11.5pt; color: rgb(32, 31, 30)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p class=\"x_-2124080014xmsonormal\" style=\"margin: 0cm\"><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29</span></span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<span class=\"x_-2124080014size\">08022 - Barcelona, Spain</span><br />\n<span class=\"x_-2124080014size\">+34 932 377 066</span><br />\n<span class=\"x_-2124080014size\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"font-family: inherit, serif; color: rgb(155, 155, 155); border: none windowtext 1pt; padding: 0cm\">www.browniespain.com</span></a></span></span><span style=\"font-size: 11.5pt; color: rgb(32, 31, 30)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"x_-2124080014xmsonormal\" style=\"margin: 0cm\"><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897422&amp;ACTION=FILE\" /></span></a></span><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(32, 31, 30)\">&nbsp;\n &nbsp; &nbsp;</span></span><span style=\"color: black\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; border: none windowtext 1pt; padding: 0cm; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=897423&amp;ACTION=FILE\" /></span></a></span><span class=\"x_-2124080014size\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(32, 31, 30)\">&nbsp;</span></span><span style=\"font-size: 11.5pt; color: rgb(32, 31, 30)\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"x_-2124080014xmsonormal\" style=\"margin: 0cm; text-align: justify\"><span class=\"x_-2124080014size\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES\n BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre\n y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia\n de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"font-family: inherit, serif; color: rgb(5, 99, 193); border: none windowtext 1pt; padding: 0cm\">personal@browniespain.com</span></a>&nbsp;Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span><span style=\"font-size: 11.5pt; color: rgb(32, 31, 30)\"></span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\"><span class=\"x_-2124080014size\"><b><span style=\"font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(32, 31, 30); background: white\">NOTA:</span></b></span><span class=\"x_-2124080014size\"><span style=\"font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(32, 31, 30); background: white\">&nbsp;Esto\n es un envío automático. Por favor, no respondas a este correo.</span></span></p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n</div>\n</div>",
  "display_key": {
    "value": "5026",
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  "due_by_time": null,
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  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1680086293886",
    "display_value": "Mar 29, 2023 12:38 PM"
  },
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  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
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  "resolved_time": null,
  "completed_time": null,
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    "value": "1680086945609",
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  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1680086945609",
    "display_value": "Mar 29, 2023 12:49 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "almarca.gonzalez@browniespain.com",
    "patricia.rodriguez@browniespain.com",
    "sevilla@browniespain.com",
    "victoria.perez@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": null,
  "cancel_flag_comments": null,
  "cancellation_requested": false,
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}