#4839 · Urgente! Bultos
ID interno: 10918000001311019
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Tiendas
Request Type
Incidencia
Creado
21/3/23, 9:01
Resuelto
—
Actualizado
21/3/23, 15:04
Asignado
—
Respondido
Mar 21, 2023 04:03 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
Buenos días,
Las cajas que he recibido hay muchas prendas que aparecen en la zebra no están en las cajas y tampoco en albarán. Varios descuadres.
pantalón metalizado, plata - la zebra pone 23, pero en realidad son 7;
Gorra algodón bordada, crudo – se pone 14, al final no ha llegado ninguna;
Sandalia tiras tobillo, plata – se pone 9, tampoco llegó 0
Mini falda pantalón rayas, rosado – se pone 15, pero ha llegado 7
Etiqueta maleta, granate – no ha llegado nada
Bamba Classic retro Victoria, aren – se pone 19, pero ha llegado 17
Pendientes largos 3 discos, dorado – no ha llegado nada
Gafas de sol Mary, honey – tampoco ha llegado
Vestido rayas, crudo – tampoco ha llegado
Jersey pico básico, azul – tenemos 19 en la zebra, en realidad también pero la zebra no lo coge, he pasado los jerséis uno por uno
Bota acordonada piel, negro – no ha llegado nada
Bamba Classic retro Victoria, verde – se pone 6, pero ha llegado 5
Gracias,
Saludos,
Victoria.
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BROWNIE AEROPUERTO T1 |
Aeropuerto Josep Tarradellas (T1) 08820 El Prat de Llobregat, Barcelona |
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La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
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Resolución
Solicitud validada por tienda.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_5687578361619490997_parse_1504557717161432277\">\n<div class=\"x_-873249228WordSection1\">\n<p class=\"MsoNormal\">Buenos días,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Las cajas que he recibido hay muchas prendas que aparecen en la zebra no están en las cajas y tampoco en albarán. Varios descuadres.\n</p>\n<p class=\"MsoNormal\">pantalón metalizado, plata - la zebra pone 23, pero en realidad son 7;</p>\n<p class=\"MsoNormal\">Gorra algodón bordada, crudo – se pone 14, al final no ha llegado ninguna;</p>\n<p class=\"MsoNormal\">Sandalia tiras tobillo, plata – se pone 9, tampoco llegó 0</p>\n<p class=\"MsoNormal\">Mini falda pantalón rayas, rosado – se pone 15, pero ha llegado 7</p>\n<p class=\"MsoNormal\">Etiqueta maleta, granate – no ha llegado nada</p>\n<p class=\"MsoNormal\">Bamba Classic retro Victoria, aren – se pone 19, pero ha llegado 17</p>\n<p class=\"MsoNormal\">Pendientes largos 3 discos, dorado – no ha llegado nada</p>\n<p class=\"MsoNormal\">Gafas de sol Mary, honey – tampoco ha llegado</p>\n<p class=\"MsoNormal\">Vestido rayas, crudo – tampoco ha llegado</p>\n<p class=\"MsoNormal\">Jersey pico básico, azul – tenemos 19 en la zebra, en realidad también pero la zebra no lo coge, he pasado los jerséis uno por uno</p>\n<p class=\"MsoNormal\">Bota acordonada piel, negro – no ha llegado nada</p>\n<p class=\"MsoNormal\">Bamba Classic retro Victoria, verde – se pone 6, pero ha llegado 5</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Saludos,</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Victoria.</p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"> </span></p>\n<table class=\"x_-873249228MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">BROWNIE AEROPUERTO T1<br />\n</span></b><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857144&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857145&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857146&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857147&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: black\">Aeropuerto Josep Tarradellas (T1)</span></p>\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: black\">08820 El Prat de Llobregat, Barcelona<br />\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"><br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857148&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> \n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=857149&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE,\n SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando\n se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección\n de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"color: blue\">personal@browniespain.com</span></a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta\n comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección\n arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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"value": "1679389318070",
"display_value": "Mar 21, 2023 10:01 AM"
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"responded_time": {
"value": "1679411031763",
"display_value": "Mar 21, 2023 04:03 PM"
},
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