#4794 · DEMO: Diseño e implementación: mejores prácticas de Veeam Backup & Replication

ID interno: 10918000001288817

← Volver al listado

Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Veeam News

Técnico

Departamento

Request Type

Incidencia

Creado

17/3/23, 13:07

Resuelto

Actualizado

17/3/23, 13:17

Asignado

Respondido

Mar 17, 2023 02:17 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

Hola:


Acompañame el 22 de marzo a las 10:00 CET en esta demostración de producto, de 30 minutos, queproporciona una visión técnica básica de la arquitectura de Veeam Backup & Replication.


Puntos claves de esta demo en directo:

  • Cómo configurar una copia de seguridad de Veeam
  • Configuración inicial e introducción a la UI
  • Requisitos de sistemas y soporte de Plataforma
  • Gestión de credenciales y contraseñas

Regístrese aquí

¡Le espero!

 

Kadir Bakaç
Ioana Bistriceanu
Inside Systems Engineer
Veeam Software | www.veeam.com
   

Veeam


Veeam respeta su privacidad. Revise nuestra Declaración de privacidad online.

Cambie sus preferencias de suscripción o anule la suscripción a las comunicaciones de Veeam.

 

Resolución

solicitud no valida de soporte
JSON crudo (detalle completo)
{
  "id": "10918000001288817",
  "sla": null,
  "mode": {
    "id": "10918000000008033",
    "name": "E-Mail",
    "internal_name": "E-Mail"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": null,
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000085001",
    "name": "Cancelada",
    "color": "#cacaca",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Canceled"
  },
  "is_read": true,
  "subject": "DEMO: Diseño e implementación: mejores prácticas de Veeam Backup & Replication",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": null,
  "email_cc": [],
  "email_to": [
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000000249305",
    "name": "Veeam News",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "veeam_team@veeam.com",
    "sms_mail": null,
    "job_title": null,
    "last_name": null,
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "Veeam News",
    "user_scope": "internal_user",
    "employee_id": null,
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": null,
  "display_id": "4794",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<704585540.845614578.1679058176377@abmktmail-batch1e.marketo.org>",
  "resolution": {
    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;trebuchet ms&quot;, arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>solicitud no valida de soporte</div> </div>",
    "submitted_by": {
      "id": "10918000000167018",
      "name": "Edwin Martinez",
      "site": {
        "id": "10918000000794001",
        "name": "HQ",
        "deleted": false,
        "is_default": true
      },
      "phone": null,
      "mobile": "680658288",
      "email_id": "edwin.martinez@browniespain.com",
      "sms_mail": null,
      "job_title": "Retail Project Operations",
      "last_name": "Martinez",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
      "department": {
        "id": "10918000000174683",
        "name": "IT",
        "site": {
          "id": "10918000000794001"
        }
      },
      "first_name": "Edwin",
      "user_scope": "internal_user",
      "employee_id": "emartinez",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "submitted_on": {
      "value": "1679059025193",
      "display_value": "Mar 17, 2023 02:17 PM"
    }
  },
  "technician": null,
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": " \n \n \n \n<div class=\" zm_-1941279450098330791_parse_-3976580894744456747\"> \n<p style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">Hola:</p> \n<br /> \n<p style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">Acompañame el <strong>22 de marzo</strong> a las <strong>10:00 CET</strong> en esta demostración de producto, de 30 minutos, queproporciona una visión técnica básica de la arquitectura de <strong>Veeam Backup &amp; Replication</strong>.</p> \n<br /> \n<p style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">Puntos claves de esta <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGKjqM5dl2OKUd4omZSDZm2gNEScs-HYW2m5aB3XubkWWUGgovaUM2ouo1HToQ9xnZ4L6Vpoy0=\">demo en directo</a>:</p> \n<ul style=\"font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\"> \n<li style=\"margin-bottom: 5px\"> \n<div style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">\n Cómo configurar una copia de seguridad de Veeam \n</div></li> \n<li style=\"margin-bottom: 5px\"> \n<div style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">\n Configuración inicial e introducción a la UI \n</div></li> \n<li style=\"margin-bottom: 5px\"> \n<div style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">\n Requisitos de sistemas y soporte de Plataforma \n</div></li> \n<li style=\"margin-bottom: 5px\"> \n<div style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">\n Gestión de credenciales y contraseñas \n</div></li> \n</ul> \n<br /> \n<p style=\"margin: 0 0 20px; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxSG6W3fU4KWQ0TY5N_7Rkd4SKrIOUTkwikqS-MQ49-c6oRIcjLyv0uzgsc6qlU-SbQL5YF5w633v0LfJvXFY4ttytZ_1vQVOPt7SPj1CiZnQ73NEiEtmJ21SuApiH7hZvw==/ODcwLUxCRy0zMTIAAAGKjqM5d-Zm8onAIA-yijRjSngwn1qWgSu8_VJkD3o4p6ZqU6izoFkuQkt_CUi1X-l29oxQEFI=\">Regístrese aquí </a></p> \n<p style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\"> ¡Le espero!</p> \n<p style=\"margin: 0; font-family: Calibri, Sans-Serif; font-size: 11pt; color: windowtext\">&nbsp;</p> \n<table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" width=\"100%\" style=\"border-collapse: collapse\"> \n<tbody> \n<tr> \n<td align=\"left\" valign=\"top\" width=\"70\" style=\"padding-right: 10pt\"><img src=\"https://go.veeam.com/rs/870-LBG-312/images/ioana_bistriceanu_232x232_2x.jpg\" alt=\"Kadir Bakaç\" width=\"80\" height=\"80\" /></td> \n<td align=\"left\" valign=\"middle\"> \n<div style=\"margin: 0 0 0px; font-family: Calibri, Sans-Serif; font-size: 9pt; color: windowtext\"> \n<strong class=\"x_453885717speakers__name\">Ioana Bistriceanu</strong> \n<br />Inside Systems Engineer \n<br /> \n<strong>Veeam Software</strong> | \n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"white-space: nowrap\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGKjqM5d6uwogsWObRMbb2B78bLhmiHoxifeKFrrLQGFn0TuQLbNZ4QhUf4YmYRKSVIof3BDzc=\">www.veeam.com</a> \n</div> </td> \n</tr> \n<tr> \n<td align=\"left\" valign=\"top\" width=\"80\">&nbsp;</td> \n<td>&nbsp;</td> \n</tr> \n</tbody> \n</table> \n<p style=\"margin: 0 0 10px\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"outline: 0; text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGKjqM5d2tt-RbjrFmGb7WHtpFMnDTQdSWWkuVipCokCvdQ5ldJOZcaTfbYjlr8bKk8LpjBSa8=\"><img src=\"https://go.veeam.com/rs/veeam/images/veeam_logo_ecard_2x.png\" width=\"182\" style=\"display: block; margin-right: 30px; border: 0\" alt=\"Veeam\" /></a></p> \n<p style=\"margin: 5px 0; padding: 0\"> <span style=\"font-family: Arial, Sans-Serif; font-size: 7.5pt; color: windowtext\"><br /> Veeam respeta su privacidad. Revise nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGKjqM5d-erZY2t4rznz7gbeul7C3lt_AfGBpI-rMXXFbYLwCXb_phWa25bXVaMs-S5oNYOdEU=\">Declaración de privacidad</a> online.</span></p> \n<p style=\"margin: 3px 0; padding: 0\"> <span style=\"font-family: Arial, Sans-Serif; font-size: 7.5pt; color: windowtext\">Cambie sus <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/v7r50z9-dmTEo3N1RYy3-KW9YGQjkYIE1UuTwLorb8AbD2sRqieiGBjaYKJhH84omj-gqUa80SKOyHefWaJ0rVxxncjuAeH_A0LaD7Pb_Yyxp2Z0NV_gyWYZ8NVMlCCU/ODcwLUxCRy0zMTIAAAGKjqM5d-Zm8onAIA-yijRjSngwn1qWgSu8_VJkD3o4p6ZqU6izoFkuQkt_CUi1X-l29oxQEFI=\">preferencias de suscripción</a> o <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/v7r50z9-dmTEo3N1RYy3-OSI99aYSAzSC4CsIMblwZ299VlSIPNFhUqTpUV5e-hg5OeXiQmmB7NOVI_iuF1QJeJat6hJP-0zyIQPy9_UdE0=/ODcwLUxCRy0zMTIAAAGKjqM5d-Zm8onAIA-yijRjSngwn1qWgSu8_VJkD3o4p6ZqU6izoFkuQkt_CUi1X-l29oxQEFI=\">anule la suscripción</a> a las comunicaciones de Veeam.</span></p>  \n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGKjqM5d5GZeXxrY5IYOSJLIfvchBljktz0VDASIS7ts9UFaRC47y11E0UVhFub6q3H9gspKCs=\"></a>\n<img src=\"https://link.veeam.com/trk?t=1&amp;mid=ODcwLUxCRy0zMTI6MDoyNzI5NDY6MTYzNTYxMDoxMDMxMjk3NjozMzYzOTI6OToxNDk5NjI0OjQ4MjYxMTA4OnNvcG9ydGVAYnJvd25pZXNwYWluLmNvbQ%3D%3D\" width=\"1\" height=\"1\" style=\"display: none\" alt=\"\" />\n\n&nbsp;\n</div>",
  "display_key": {
    "value": "4794",
    "display_value": "4794"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": null,
  "created_time": {
    "value": "1679058441052",
    "display_value": "Mar 17, 2023 02:07 PM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": null,
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1679059025193",
    "display_value": "Mar 17, 2023 02:17 PM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1679059025193",
    "display_value": "Mar 17, 2023 02:17 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [],
  "has_linked_requests": false,
  "notification_status": null,
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}