#4583 · RE: Cobro bolsas de tela // Charge Tote bag

ID interno: 10918000001237237

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Maria Bultó

Técnico

Departamento

Retail

Request Type

Incidencia

Creado

9/3/23, 13:24

Resuelto

Actualizado

9/3/23, 14:52

Asignado

Respondido

Mar 9, 2023 03:52 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: — sin asignar —

Descripción

El departamento de Visual está trabajando en cartelería nueva que incluya el precio.

 

Se han comentado las opciones de diferenciar las bolsas o revalorar el precio, pero de momento no hay cambios.

 

Gracias

 

 

 

María Bultó
Retail Manager

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 663 045 235
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

De: Mafe Rodríguez <mafe.rodriguez@browniespain.com>
Enviado el: miércoles, 1 de marzo de 2023 17:32
Para: Tiendas <tiendas@browniespain.com>; Area Manager <areamanager@browniespain.com>; Store Managers <storemanagers@browniespain.com>
CC: Soporte <soporte@browniespain.com>
Asunto: Cobro bolsas de tela // Charge Tote bag

 

 

 

Date: 01/03/2023

COMMUNICATION OF:  Cobro bolsas de tela // Charge Tote bag

TO: ALL

Hola chicas,

Os pasamos de nuevo email ya que vemos que han surgido varias dudas.

A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.

Los criterios para la entrega de esta bolsa son los siguientes:

 

  • Compras superiores a 89€ seguirá siendo gratuita
  • Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es decir la clienta puede pagar la bolsa de papel y también la de tela.

 

Bajo NINGUN concepto se podrá comprar solo la bolsa, NO es un producto, es un obsequio.

 

Un saludo,

 

 

 

 

 

Hello girls,

 

We send you another email as we see that several doubts have arisen.

 

Starting today 03/01/2023 we are going to start with the collection of cloth bags.

The criteria for the delivery of this bag are as follows:

 

  • Purchases over 89€ will remain free
  • Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only one bag), that is, the client can pay for the paper bag and also the cloth bag.

 

Under NO circumstances can you buy only the bag, it is NOT a product, it is a gift.

 

Greetings,

 

 

 

 

Resolución

Cerramos el ticket por parte de IT, ya que solo es un ticket informativo.
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    "content": "<div class=\"personalize-wrapper\" style=\"font-family: &quot;PT Sans&quot;, Arial, sans-serif; font-size: 13px\"> <div>Cerramos el ticket por parte de IT, ya que solo es un ticket informativo.</div> </div>",
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      "name": "Sergio Marqués",
      "site": {
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      "last_name": "Marqués",
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        "id": "10918000000174683",
        "name": "IT",
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          "id": "10918000000794001"
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      "first_name": "Sergio",
      "user_scope": "internal_user",
      "employee_id": "smarques",
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      "sms_mail_id": null,
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      "is_technician": true
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      "display_value": "Mar 9, 2023 03:52 PM"
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  "description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-22718342042856777_parse_6012946736828187816\">\n<div class=\"x_575005288WordSection1\">\n<p class=\"MsoNormal\">El departamento de Visual está trabajando en cartelería nueva que incluya el precio.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Se han comentado las opciones de diferenciar las bolsas o revalorar el precio, pero de momento no hay cambios.\n</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">Gracias</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n<table class=\"x_575005288MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">María Bultó</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Retail Manager</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"17\" height=\"17\" style=\"width: 0.177in; height: 0.177in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798257&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798258&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798259&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798260&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(61, 61, 63)\">663 045 235</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798261&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;\n &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798262&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> Mafe Rodríguez &lt;mafe.rodriguez@browniespain.com&gt;\n<br />\n<b>Enviado el:</b> miércoles, 1 de marzo de 2023 17:32<br />\n<b>Para:</b> Tiendas &lt;tiendas@browniespain.com&gt;; Area Manager &lt;areamanager@browniespain.com&gt;; Store Managers &lt;storemanagers@browniespain.com&gt;<br />\n<b>CC:</b> Soporte &lt;soporte@browniespain.com&gt;<br />\n<b>Asunto:</b> Cobro bolsas de tela // Charge Tote bag</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\">&nbsp;</p>\n<p class=\"MsoNormal\"><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\"><img border=\"0\" width=\"1483\" height=\"212\" style=\"width: 15.4479in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798263&amp;ACTION=FILE\" /></span><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 12pt; font-family: &quot;Calibri Light&quot;, sans-serif\">Date:\n</span></b><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\">01/03/2023</span><b><span style=\"font-size: 12pt; font-family: &quot;Calibri Light&quot;, sans-serif\"></span></b></p>\n<table class=\"x_575005288MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width: 100%\">\n<tbody>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 3.75pt\"><b><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\">COMMUNICATION OF: &nbsp;Cobro bolsas de tela // Charge Tote bag</span></b></p>\n</td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom: 3.75pt; text-align: right\">\n<b><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\">TO:\n</span></b><span style=\"font-size: 9.5pt; font-family: &quot;Calibri Light&quot;, sans-serif\">ALL</span><b><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\"></span></b></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Hola chicas,</span></i></p>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Os pasamos de nuevo email ya que vemos que han surgido varias dudas.</span></i></p>\n<p class=\"MsoNormal\"><i>A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.</i></p>\n<p class=\"MsoNormal\"><i>Los criterios para la entrega de esta bolsa son los siguientes:</i></p>\n<p class=\"MsoNormal\"><i>&nbsp;</i></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras superiores a 89€ seguirá siendo gratuita</i></li><li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es\n decir la clienta puede pagar la bolsa de papel y también la de tela.</i></li></ul>\n<p class=\"MsoNormal\"><i>&nbsp;</i></p>\n<p class=\"MsoNormal\"><i><u>Bajo <b>NINGUN</b> concepto se podrá comprar solo la bolsa,\n<b>NO</b> es un producto, es un obsequio.</u></i></p>\n<p class=\"MsoNormal\"><i><u><span style=\"text-decoration: none\">&nbsp;</span></u></i></p>\n<p class=\"MsoNormal\"><i><span>Un saludo,</span></i></p>\n<p class=\"MsoNormal\"><i><span>&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span>&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span>&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span>&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><i><span>&nbsp;</span></i></p>\n<p class=\"MsoNormal\"><span>Hello girls,</span></p>\n<p class=\"MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"MsoNormal\"><span>We send you another email as we see that several doubts have arisen.</span></p>\n<p class=\"MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"MsoNormal\"><span>Starting today 03/01/2023 we are going to start with the collection of cloth bags.</span></p>\n<p class=\"MsoNormal\"><span>The criteria for the delivery of this bag are as follows:</span></p>\n<p class=\"MsoNormal\"><span>&nbsp;</span></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases over 89€ will remain free</span></li><li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only\n one bag), that is, the client can pay for the paper bag and also the cloth bag.</span></li></ul>\n<p class=\"x_575005288MsoListParagraph\"><span>&nbsp;</span></p>\n<p class=\"MsoNormal\"><u><span>Under <b>NO</b> circumstances can you buy only the bag, it is\n<b>NOT</b> a product, it is a gift.</span></u></p>\n<p class=\"MsoNormal\"><span>&nbsp;</span></p>\n<p class=\"MsoNormal\">Greetings,<i><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\"></span></i></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 12pt\"><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\">&nbsp;</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: &quot;Calibri Light&quot;, sans-serif\"><img border=\"0\" width=\"1483\" height=\"212\" style=\"width: 15.4479in; 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