#4583 · RE: Cobro bolsas de tela // Charge Tote bag
ID interno: 10918000001237237
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
Retail
Request Type
Incidencia
Creado
9/3/23, 13:24
Resuelto
—
Actualizado
9/3/23, 14:52
Asignado
—
Respondido
Mar 9, 2023 03:52 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
El departamento de Visual está trabajando en cartelería nueva que incluya el precio.
Se han comentado las opciones de diferenciar las bolsas o revalorar el precio, pero de momento no hay cambios.
Gracias
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C/ Castanyer 29 |
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De: Mafe Rodríguez <mafe.rodriguez@browniespain.com>
Enviado el: miércoles, 1 de marzo de 2023 17:32
Para: Tiendas <tiendas@browniespain.com>; Area Manager <areamanager@browniespain.com>; Store Managers <storemanagers@browniespain.com>
CC: Soporte <soporte@browniespain.com>
Asunto: Cobro bolsas de tela // Charge Tote bag
Date: 01/03/2023
|
COMMUNICATION OF: Cobro bolsas de tela // Charge Tote bag |
TO: ALL |
Hola chicas,
Os pasamos de nuevo email ya que vemos que han surgido varias dudas.
A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.
Los criterios para la entrega de esta bolsa son los siguientes:
- Compras superiores a 89€ seguirá siendo gratuita
- Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es decir la clienta puede pagar la bolsa de papel y también la de tela.
Bajo NINGUN concepto se podrá comprar solo la bolsa, NO es un producto, es un obsequio.
Un saludo,
Hello girls,
We send you another email as we see that several doubts have arisen.
Starting today 03/01/2023 we are going to start with the collection of cloth bags.
The criteria for the delivery of this bag are as follows:
- Purchases over 89€ will remain free
- Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only one bag), that is, the client can pay for the paper bag and also the cloth bag.
Under NO circumstances can you buy only the bag, it is NOT a product, it is a gift.
Greetings,
Resolución
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"content": "<div class=\"personalize-wrapper\" style=\"font-family: "PT Sans", Arial, sans-serif; font-size: 13px\"> <div>Cerramos el ticket por parte de IT, ya que solo es un ticket informativo.</div> </div>",
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"id": "10918000000167008",
"name": "Sergio Marqués",
"site": {
"id": "10918000000794001",
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"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
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},
"first_name": "Sergio",
"user_scope": "internal_user",
"employee_id": "smarques",
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},
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-22718342042856777_parse_6012946736828187816\">\n<div class=\"x_575005288WordSection1\">\n<p class=\"MsoNormal\">El departamento de Visual está trabajando en cartelería nueva que incluya el precio.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Se han comentado las opciones de diferenciar las bolsas o revalorar el precio, pero de momento no hay cambios.\n</p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\">Gracias</p>\n<p class=\"MsoNormal\"> </p>\n<div>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"> </span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"> </span></p>\n<table class=\"x_575005288MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">María Bultó</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Retail Manager</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"17\" height=\"17\" style=\"width: 0.177in; height: 0.177in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798257&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798258&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798259&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798260&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n+34 <a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(61, 61, 63)\">663 045 235</span></a><br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798261&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> \n </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798262&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n</div>\n<p class=\"MsoNormal\"> </p>\n<div>\n<div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<p class=\"MsoNormal\"><b><span style=\"\">De:</span></b><span style=\"\"> Mafe Rodríguez <mafe.rodriguez@browniespain.com>\n<br />\n<b>Enviado el:</b> miércoles, 1 de marzo de 2023 17:32<br />\n<b>Para:</b> Tiendas <tiendas@browniespain.com>; Area Manager <areamanager@browniespain.com>; Store Managers <storemanagers@browniespain.com><br />\n<b>CC:</b> Soporte <soporte@browniespain.com><br />\n<b>Asunto:</b> Cobro bolsas de tela // Charge Tote bag</span></p>\n</div>\n</div>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img border=\"0\" width=\"1483\" height=\"212\" style=\"width: 15.4479in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798263&ACTION=FILE\" /></span><span style=\"font-family: "Calibri Light", sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\">Date:\n</span></b><span style=\"font-family: "Calibri Light", sans-serif\">01/03/2023</span><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\"></span></b></p>\n<table class=\"x_575005288MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width: 100%\">\n<tbody>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 3.75pt\"><b><span style=\"font-family: "Calibri Light", sans-serif\">COMMUNICATION OF: Cobro bolsas de tela // Charge Tote bag</span></b></p>\n</td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom: 3.75pt; text-align: right\">\n<b><span style=\"font-family: "Calibri Light", sans-serif\">TO:\n</span></b><span style=\"font-size: 9.5pt; font-family: "Calibri Light", sans-serif\">ALL</span><b><span style=\"font-family: "Calibri Light", sans-serif\"></span></b></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Hola chicas,</span></i></p>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Os pasamos de nuevo email ya que vemos que han surgido varias dudas.</span></i></p>\n<p class=\"MsoNormal\"><i>A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.</i></p>\n<p class=\"MsoNormal\"><i>Los criterios para la entrega de esta bolsa son los siguientes:</i></p>\n<p class=\"MsoNormal\"><i> </i></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras superiores a 89€ seguirá siendo gratuita</i></li><li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es\n decir la clienta puede pagar la bolsa de papel y también la de tela.</i></li></ul>\n<p class=\"MsoNormal\"><i> </i></p>\n<p class=\"MsoNormal\"><i><u>Bajo <b>NINGUN</b> concepto se podrá comprar solo la bolsa,\n<b>NO</b> es un producto, es un obsequio.</u></i></p>\n<p class=\"MsoNormal\"><i><u><span style=\"text-decoration: none\"> </span></u></i></p>\n<p class=\"MsoNormal\"><i><span>Un saludo,</span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><span>Hello girls,</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>We send you another email as we see that several doubts have arisen.</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Starting today 03/01/2023 we are going to start with the collection of cloth bags.</span></p>\n<p class=\"MsoNormal\"><span>The criteria for the delivery of this bag are as follows:</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases over 89€ will remain free</span></li><li class=\"x_575005288MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only\n one bag), that is, the client can pay for the paper bag and also the cloth bag.</span></li></ul>\n<p class=\"x_575005288MsoListParagraph\"><span> </span></p>\n<p class=\"MsoNormal\"><u><span>Under <b>NO</b> circumstances can you buy only the bag, it is\n<b>NOT</b> a product, it is a gift.</span></u></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\">Greetings,<i><span style=\"font-family: "Calibri Light", sans-serif\"></span></i></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 12pt\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img border=\"0\" width=\"1483\" height=\"212\" style=\"width: 15.4479in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=798264&ACTION=FILE\" /></span><span style=\"font-family: "Calibri Light", sans-serif\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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