#4343 · Cobro bolsas de tela // Charge Tote bag
ID interno: 10918000001168817
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
1/3/23, 16:35
Resuelto
—
Actualizado
6/3/23, 12:03
Asignado
Mar 2, 2023 03:48 PM
Respondido
Mar 6, 2023 01:03 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Date: 01/03/2023
|
COMMUNICATION OF: Cobro bolsas de tela // Charge Tote bag |
TO: ALL |
Hola chicas,
Os pasamos de nuevo email ya que vemos que han surgido varias dudas.
A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.
Los criterios para la entrega de esta bolsa son los siguientes:
- Compras superiores a 89€ seguirá siendo gratuita
- Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es decir la clienta puede pagar la bolsa de papel y también la de tela.
Bajo NINGUN concepto se podrá comprar solo la bolsa, NO es un producto, es un obsequio.
Un saludo,
Hello girls,
We send you another email as we see that several doubts have arisen.
Starting today 03/01/2023 we are going to start with the collection of cloth bags.
The criteria for the delivery of this bag are as follows:
- Purchases over 89€ will remain free
- Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only one bag), that is, the client can pay for the paper bag and also the cloth bag.
Under NO circumstances can you buy only the bag, it is NOT a product, it is a gift.
Greetings,
Resolución
JSON crudo (detalle completo)
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"id": "10918000000794001"
}
},
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-2273536307883413778_parse_8150996640796292924\">\n<div class=\"x_-895137999WordSection1\">\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"> </p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img width=\"1483\" height=\"212\" style=\"width: 15.4479in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=754625&ACTION=FILE\" /></span><span style=\"font-family: "Calibri Light", sans-serif\"></span></p>\n<p class=\"MsoNormal\" style=\"\"><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\">Date:\n</span></b><span style=\"font-family: "Calibri Light", sans-serif\">01/03/2023</span><b><span style=\"font-size: 12pt; font-family: "Calibri Light", sans-serif\"></span></b></p>\n<table class=\"x_-895137999MsoNormalTable\" border=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width: 100%\">\n<tbody>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" style=\"margin-bottom: 3.75pt\"><b><span style=\"font-family: "Calibri Light", sans-serif\">COMMUNICATION OF: Cobro bolsas de tela // Charge Tote bag</span></b></p>\n</td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"margin-bottom: 3.75pt; text-align: right\">\n<b><span style=\"font-family: "Calibri Light", sans-serif\">TO:\n</span></b><span style=\"font-size: 9.5pt; font-family: "Calibri Light", sans-serif\">ALL</span><b><span style=\"font-family: "Calibri Light", sans-serif\"></span></b></p>\n</td>\n</tr>\n<tr>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n<td style=\"padding: 0.75pt 0.75pt 0.75pt 0.75pt\"></td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Hola chicas,</span></i></p>\n<p class=\"MsoNormal\" style=\"\"><i><span style=\"\">Os pasamos de nuevo email ya que vemos que han surgido varias dudas.</span></i></p>\n<p class=\"MsoNormal\"><i>A partir de hoy 01/03/2023 vamos a empezar con el cobro de bolsa de tela.</i></p>\n<p class=\"MsoNormal\"><i>Los criterios para la entrega de esta bolsa son los siguientes:</i></p>\n<p class=\"MsoNormal\"><i> </i></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_-895137999MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras superiores a 89€ seguirá siendo gratuita</i></li><li class=\"x_-895137999MsoListParagraph\" style=\"margin-left: 0cm\"><i>Compras de menor importe, se le podrá dar la opción a la clienta de adquirirla por el precio indicado, siempre será únicamente una bolsa asociada a un ticket (solo una bolsa), es\n decir la clienta puede pagar la bolsa de papel y también la de tela.</i></li></ul>\n<p class=\"MsoNormal\"><i> </i></p>\n<p class=\"MsoNormal\"><i><u>Bajo <b>NINGUN</b> concepto se podrá comprar solo la bolsa,\n<b>NO</b> es un producto, es un obsequio.</u></i></p>\n<p class=\"MsoNormal\"><i><u><span style=\"text-decoration: none\"> </span></u></i></p>\n<p class=\"MsoNormal\"><i><span>Un saludo,</span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><i><span> </span></i></p>\n<p class=\"MsoNormal\"><span>Hello girls,</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>We send you another email as we see that several doubts have arisen.</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Starting today 03/01/2023 we are going to start with the collection of cloth bags.</span></p>\n<p class=\"MsoNormal\"><span>The criteria for the delivery of this bag are as follows:</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_-895137999MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases over 89€ will remain free</span></li><li class=\"x_-895137999MsoListParagraph\" style=\"margin-left: 0cm\"><span>Purchases of lesser amount, the client may be given the option to purchase it for the indicated price, it will always only be a bag associated with a ticket (only\n one bag), that is, the client can pay for the paper bag and also the cloth bag.</span></li></ul>\n<p class=\"x_-895137999MsoListParagraph\"><span> </span></p>\n<p class=\"MsoNormal\"><u><span>Under <b>NO</b> circumstances can you buy only the bag, it is\n<b>NOT</b> a product, it is a gift.</span></u></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\">Greetings,<i><span style=\"font-family: "Calibri Light", sans-serif\"></span></i></p>\n<p class=\"MsoNormal\" style=\"margin-bottom: 12pt\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"><img width=\"1483\" height=\"212\" style=\"width: 15.4479in; height: 2.2083in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=754626&ACTION=FILE\" /></span><span style=\"font-family: "Calibri Light", sans-serif\"></span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: "Calibri Light", sans-serif\"> </span></p>\n<p class=\"MsoNormal\"> </p>\n</div>\n</div>",
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"value": "1677688557785",
"display_value": "Mar 1, 2023 05:35 PM"
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"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
"assigned_time": {
"value": "1677768514042",
"display_value": "Mar 2, 2023 03:48 PM"
},
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"responded_time": {
"value": "1678104204367",
"display_value": "Mar 6, 2023 01:03 PM"
},
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"last_updated_time": {
"value": "1678104204367",
"display_value": "Mar 6, 2023 01:03 PM"
},
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"email_ids_to_notify": [
"areamanager@browniespain.com",
"storemanagers@browniespain.com",
"tiendas@browniespain.com"
],
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