#3759 · Actualización de producto
ID interno: 10918000001040529
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
6/2/23, 11:06
Resuelto
—
Actualizado
6/2/23, 11:08
Asignado
—
Respondido
Feb 6, 2023 12:08 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
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Resolución
JSON crudo (detalle completo)
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"description": "\n\n\n\n\n \n\n \n\n \n\n\n\n\n\n\n<div style=\"margin: 0 auto; padding: 0; background-color: rgb(27, 27, 27); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 16px\" class=\" zm_979807054789759100_parse_-3121901533289818647\">\n\n\n\n<table border=\"0\" bgcolor=\"#1b1b1b\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse; background-color: rgb(27, 27, 27)\">\n \n \n <tbody><tr>\n <td align=\"center\" style=\"text-align: center\"><table bgcolor=\"#909090\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"display: table; width: 600px; max-width: 600px; background-color: rgb(144, 144, 144); margin: 0 auto; padding-top: 0px; padding: 0px; border-collapse: collapse\" class=\"x_1993338878container\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_1993338878max-width\" width=\"100%\" style=\"font-size: 0; padding-top: 0px\"><table bgcolor=\"#ffffff\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"width: 600px; max-width: 600px; background-color: rgb(255, 255, 255); margin: 0 auto; padding: 0px; border-collapse: collapse\" class=\"x_1993338878container\">\n <tbody><tr>\n <td height=\"42\" align=\"center\" style=\"background-color: rgb(0, 0, 0)\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 90%\">\n <tbody>\n <tr>\n <td style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: left\" width=\"39%\">Actualización de producto</td>\n <td width=\"29%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: center\"> </td>\n <td width=\"32%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(0, 129, 70); text-align: right\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://sg-mktg.com/MTY3NTY4MTMyOHx3YVNkel9TRUdyRGRlVUhXeEJuOURvX0Ytb2puOGNZdE9rSDhOaEw5elpHamNkUEJDYlNMTTZrbTNQR0RvaTJ2TmMwcC1tUFB2TTlZSXlYNmVLQkpjc0JiRU5zdnM0d0xvTVpFNldWa08wMEh2UV9GTWVPQ1k3MmxNZGcxSnAxeDFYLUlKcEctMHN2SGRpeFVvMWthZmIxMm5xWXI4Q1VlWjZxT0Y1UWtSaW9Qa3d2MTlyX2ZlMjBEQnJhWFpJa3ZIUkZ6MThTSlhYNXRqZEVBblN2OHNpNjc0blNBR1RuZ2NxYklPNUVpTUlfdUh5MmRxUEhfbzF1ZUltdU83cEJYUXlxaGlFbz18AoKZ7BpwGHoLewyrGNM8rGGrEdMw-p7o3ipjNHafuJk=\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">versión online</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n <tr>\n <td bgcolor=\"#000000\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 16px 30px 16px 30px; line-height: 44px\" class=\"x_1993338878content\"><table cellspacing=\"0\" border=\"0\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 0; margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\" bgcolor=\"#000000\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=a4YqgiWXennRUIr-2Ft29-2BbGz6t64QTHVtzVP-2BUc1neOaeYHKb2tZGERcvXf-2FYgcl775w0O-2BkicsCWsLGHrkA79l7AFqoPHh6G7lMg6pcU6X0-3DpiGl_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE9WphLIoZkRg7YO1YD-2BuI1s48UcT20xjf6KvGpF8PKolm1QHL1KK9k7I6b7WWHUTgjGZKZ8qxl3gAFEYzNIBKSqe7JXTkkt2WeKuuZenCwhHPDyXLZ1htZUe0Dk-2FXVEZ-2FqSHKnyBPi0s-2FAqMqQ39WdI03yQNPCTrxJBu4M8nhk6SDCgqtz11vPuSBy7O-2B-2FHBlzvV4TjGeL9jKhPSK7iI5-2F460wWAFudFin1XljS1XqhQlxf3aZHMqlSl7D798dHp49SHKCFhkYHkIrS-2BXGVGrm9Q-3D-3D\"> <img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/logo_sage.png\" width=\"120\" border=\"0\" alt=\"Sage\" style=\"max-width: 120px; margin-left: auto; margin-right: auto; border-collapse: collapse; line-height: 44px\" /> </a></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n \n <tr style=\"border-collapse: collapse; display: block\">\n <td align=\"center\" valign=\"top\" bgcolor=\"#F2F5F6\" height=\"0\" style=\"font-size: 0px; border-top: none; border-bottom: none; padding: 32px 40px 32px 40px; border-collapse: collapse; display: block; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; background-color: rgb(242, 245, 246); border: 0 none\"><table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" class=\"x_1993338878fluid\" style=\"margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody>\n <tr>\n <td valign=\"top\" width=\"53\" style=\"border-collapse: collapse\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/60x60_info_black-on-transparent_icon.png\" width=\"40\" alt=\"Sage\" style=\"width: 100%; max-width: 40px; height: auto; display: block\" border=\"0\" /></td>\n <td width=\"467\" style=\"line-height: 32px; margin: 0; border-collapse: collapse; font-family: Sage-Headline-Black, Helvetica, Roboto, Segoe UI, Arial, SansSerif\"><div>\n <h2 style=\"margin-top: 0; margin-left: 16px; font-size: 26px; line-height: 33.6px; margin-top: 0; margin-bottom: 0\">Actualización de producto</h2>\n <p style=\"margin-left: 16px\"><strong style=\"font-weight: 700\">Sage Murano</strong> | V. 2023.35.000</p>\n </div></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n \n \n <tr>\n <td align=\"center\" height=\"100%\" width=\"100%\" valign=\"top\" style=\"padding: 32px 40px 32px 40px; background-color: rgb(255, 255, 255); border-collapse: collapse\" class=\"x_1993338878content\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"right\" valign=\"top\" class=\"x_1993338878max-width\" style=\"text-align: left\"><table align=\"right\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"168\" style=\"width: 168px; border-collapse: collapse\">\n <tbody><tr>\n <td valign=\"top\" align=\"center\" width=\"80%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-weight: 300; color: rgb(0, 0, 0); font-size: 16px; text-align: center\" class=\"x_1993338878text-center\"><div align=\"center\"> <img src=\"https://grupo.sage.es/customers_services/imagenes/internal_square/Esther-Holgado_Sq.jpg\" alt=\"Sage\" width=\"150\" height=\"150\" class=\"x_1993338878img-max\" border=\"0\" align=\"center\" /> </div></td>\n </tr>\n <tr>\n <td valign=\"top\" align=\"right\" width=\"100%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-weight: 300; color: rgb(0, 0, 0); padding-top: 10px; font-size: 15px; text-align: center\" class=\"x_1993338878text-center\"><p>Esther Holgado</p>\n <p><strong>Soporte técnico</strong></p>\n <p>Customer Services</p></td>\n </tr>\n </tbody></table>\n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"336\" style=\"width: 336px; float: left; border-collapse: collapse\">\n <tbody><tr>\n <td valign=\"top\" width=\"100%\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\" class=\"x_1993338878max-width-no-pad-l\">\n \n \n \n <div>\n <p style=\"margin-bottom: 16px\">Hola:</p>\n \n <p style=\"margin-bottom: 16px\">Ya está disponible la última actualización para tu producto. Mantenlo siempre actualizado y benefíciate de todas las mejoras que vamos incorporando.</p>\n <p style=\"margin-bottom: 16px\"> </p>\n </div>\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t <div class=\"x_1993338878button-global-black\" style=\"font-size: 100%; margin: 0; padding: 0; margin-top: 0px; margin-bottom: 15px\">\n <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKbJa9e087eBUDjEeA4ZDZF6twKarjjosi1xphDnydcFX5dm1lMKxbk1nyanD1Yv2skLoCRLOr9A-2B15HZoL4v4aVCFuxXsCJ27fz74T52LFIbmx5TGbwj-2FZ-2F6hNSAmlLVTNTejz6rIve8Yy7sLyab7cY-3D07tK_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE9C5-2B3IBqoP2E5M7t78FEX4fB-2B7INpYd3G1eZwDVUZwpyUB1ZccplviuUxQLDCgIg6Yi2C9yICbFW1Fq8mjY48bO-2F8GCor2rhqXfEwusXG7KchQZPmgPventiBEDKF9qG4L9rl7DIxVq8MMVIFJ6IJR8QLKphcJXalnJ149jHiQqJZ-2F1ETsg5VpvcMvXsjZut1txvyIP5FP-2FIV78MTY2nNNGzx56wk1hC3E9yf2QxeQt1ircZJE9iF5HVGedIHXtKjDQE3XXGejU1TffwI6veSFQ-3D-3D\" style=\"background-color: rgb(0, 0, 0); border: 1px solid rgb(0, 0, 0); color: rgb(255, 255, 255); font-family: sans-serif; font-size: 16px; font-weight: bold; line-height: 40px; text-align: center; text-decoration: none; width: 250px\">Novedades de la versión</a> </div>\n \n \n \n </td>\n </tr>\n </tbody></table></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#ffffff\" style=\"background-color: rgb(255, 255, 255); padding: 0px 40px 32px 40px; border-collapse: collapse\" class=\"x_1993338878content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td valign=\"top\" align=\"center\" width=\"100%\"></td>\n </tr>\n <tr>\n <td valign=\"top\" align=\"left\"><div>\n <p>Puedes actualizar desde tu <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKbJa9e087eBUDjEeA4ZDZF4ti5er-2FjPTxk77B4a7oLPVfv9e_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE90A7kQvpBam9LiHCExiDL08OwEMLk9lxgpMbyPlPcd7qOu0L0ed217EGfWil5iA41AkH5cdp7nEVqpW2RG-2BZ-2FB1uSOhDqLgQsXBP8xdlVnsSrX4xJHk-2Ftf39MfpQPwQA9XqqhV72KcC8MMFFaGkITMvITk4yUaxtjDcma-2BcErLE-2B8Ny8DfyfmbSVPMBqfn2FtRpFe51NJRlGTrBW-2FR5-2BsPWDiXhjMb4YRZkNwHNpSJU80EwvnrbS99N9iDqMD34dNfhg-2BF3NFCOH6kFZIEXl05g-3D-3D\" style=\"text-decoration: none; color: rgb(0, 129, 70)\"><strong>área de cliente</strong></a>.</p>\n \n <p>*Es necesario que la descarga se haga desde Internet Explorer 7 o superior.</p>\n <p> </p>\n <p style=\"color: rgb(0, 129, 70)\">Te recomendamos que para optimizar el proceso, la descarga e instalación se realice en las horas de menor acceso de usuarios a tu producto.</p>\n </div>\n </td>\n </tr>\n </tbody>\n </table>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#F2F5F6\" style=\"background-color: rgb(242, 245, 246); padding: 20px 40px 0px 40px; border-collapse: collapse\" class=\"x_1993338878content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <p>Si tienes cualquier duda no dejes de preguntarnos lo que necesites, estamos disponibles en nuestros canales digitales: </p>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#fff\" style=\"background-color: rgb(242, 245, 246); padding: 32px 40px 32px 40px; border-collapse: collapse\" class=\"x_1993338878content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_1993338878max-width\" width=\"100%\" style=\"font-size: 0; padding-top: 0px\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_1993338878max-width\" style=\"font-size: 0\">\n \n <p>\n \n \n\t\t\t\t\t\t<table width=\"517\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"float: left; margin-left: auto; margin-right: auto; border-collapse: collapse\" class=\"x_1993338878max-width-pad\">\n <tbody><tr>\n <td style=\"padding: 16px 0px 14px 0px; margin: 0px; font-weight: 700; font-size: 16px; text-align: center; background-color: rgb(0, 0, 0); line-height: 22px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(255, 255, 255)\" class=\"x_1993338878text-center\">Centro de canales digitales </td>\n </tr>\n <tr>\n <td bgcolor=\"#FFFFFF\" class=\"x_1993338878text-center\" style=\"padding: 12px 15px 12px 15px; background-color: rgb(255, 255, 255); margin: 0px; font-weight: 400; font-size: 16px; text-align: center; line-height: 22px; background-color: rgb(255, 255, 255); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 14px; height: 47px\"><div><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKTCPg3eIK8ehW3nI8hYhOV5ZDtwLHbrX7Jns8UplDS1pBO7aJsmnRbulTOtB3n3yFsoff2L-2FQpUYVbqYlUwcNwFl1hTNBgungl99EeLF9L1dg4Qd_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE9aix3IgeJCSEwH9eGSgqWy0YHriXkvqcXKRLzekbr8MFuu0ndeuc9fICudIaBHpT0OcMI8-2BUH6j0ifSuawRWH7frMeT7m3-2B67MXUCkN-2BhQ5uokIFLTtt2ey3o-2BrpTD4VhDsr2NfmyqFLPY-2BPcPn2VftffusIRh2pm0ggzXMYaNUIU52Q6s6FQWg6SjMebormahNN44HPttHOyF6S4g-2F2jhu8cTsTT7cNDewrpEGj2Z3AdCbpivBWOqIswQpZlRBnkFMgy0JNu4CsvQ9FcR-2Bgpng-3D-3D\" style=\"color: rgb(0, 129, 70)\"> <span> <strong>Comunidad | Foros | Base Conocimiento |Chat | Formación | Servicios</strong></span></a></div></td>\n </tr>\n </tbody></table> \n\t\t\t\t\t\t \n\t\t\t\t\t\t \n\t\t\t\t\t\t \n </p></td>\n </tr>\n </tbody></table></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" class=\"x_1993338878max-width\" style=\"font-size: 0; border-collapse: collapse\"></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" class=\"x_1993338878max-width\" style=\"font-size: 0; border-collapse: collapse\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_1993338878max-width\" style=\"font-size: 0\">\n \n \n \n \n </td>\n </tr>\n </tbody></table></td>\n </tr>\n \n </tbody></table></td>\n </tr> \n \n \n\t\t\t \n\t\t\t \n\t\t\t \n\t\t\t \n \n \n \n <tr>\n <td align=\"center\" style=\"color: rgb(0, 0, 0); margin: 0; padding: 32px 40px 32px 40px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; border-collapse: collapse; font-size: 16px; padding: 15px\"><div> <span>Gracias por confiar en Sage</span> </div></td>\n </tr>\n \n \n \n <tr class=\"x_1993338878ab_cloneable\">\n <td align=\"center\" style=\"padding: 20px 30px 10px; background-color: rgb(0, 0, 0); border-top: 1px solid rgb(220, 221, 219)\"><table width=\"220\" class=\"x_1993338878social\" cellpadding=\"2\" cellspacing=\"2\" border=\"0\">\n <tbody>\n <tr>\n <td align=\"left\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_1993338878ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKf-2FiosC1Vx4yGQePJ3dD-2F2qKhnen8EuRngNK6oCStNUMpSVf_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE9Ce2z8xhhXTQFoLLfEfaFIjz036slvyG6lAvbgtfLvXQPqGJgBJxPNR851z1c01Z5o9xJgCm6NmmtAC6g918YC-2BR8zGpCW3R-2BF-2BpWn9SzbmyIdLjS-2BXZeNF6ON6rC48HHYIk6Y1SYhVRfbNatk7lRrJvBLgbhY9XFSvoMUt8YWGahG6tqMpF3n4DeE4pG50LynG9uCZv7exDK3K6RoeBy-2B9fxgxloRWmXU0sobjtQuqEIRWy5FINo8sOSR-2FrLsEtYZvwM3LMtcawQk7BfXwGYsw-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/facebook_icon.png\" width=\"20\" alt=\"Facebook\" border=\"0\" style=\"width: 60%; 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max-width: 20px\" /></a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" colspan=\"5\" style=\"padding: 10px 32px 32px 32px; background-color: rgb(0, 0, 0)\"><hr style=\"color: D9DCDC; border-width: 1px; width: 100%\" /><table width=\"100%\" class=\"x_1993338878social\" cellpadding=\"5\" cellspacing=\"5\" border=\"0\">\n <tbody>\n <tr>\n <td valign=\"top\" style=\"padding-top: 15px; text-align: left; font-size: 12px; line-height: 1.2; color: rgb(171, 171, 171); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif\">© Sage Spain SL. Derechos reservados.<br />\n Moraleja Building One, Avenida Europa, 19 – planta 1, 28108 – Madrid<br />\n <br />\n <p>No respondas a este mensaje. Esta dirección de correo está destinada al envío de información y no está habilitada para la recepción de mensajes.<br />\n Este correo electrónico está directamente relacionado con los servicios que te prestamos y no tiene la consideración de publicidad a los efectos de la normativa sobre protección de datos y comunicaciones electrónicas. <br />\n <br />\n Si deseas modificar tus preferencias de envío de correo de soporte, ponte en contacto con nosotros en la siguiente dirección de correo: <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration: none\" href=\"mailto:experiencia.clientes.es@sage.com\">experiencia.clientes.es@sage.com</a>. También puedes consultar información adicional sobre el tratamiento de tus datos personales en nuestra <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/asm/unsubscribe/?user_id=9796111&data=AoKGlNu4qyv8OKWvFuK2HdlF8knkWUkY-Gko7Tkzrs1oMDAwdTAwMKJ7SGqRYrc6i4jwdvM2Pff97yS_Igz1zkS42L8c5bCDHMU3aq6inRhkaYbJYAf5IYgkeZBOKc9rUhcS2D4rYsUugillhfKGtXbBr9o1EqJWhgUFwluz8QBP0JoDQZMdQRbszl9etawaEqiALiw07cLmudMGCB2IviI3W8OuUwZh3CCM6ekaIYAekyHg8e6eDC-lhiIoWgL0xbY_o8DOZg--2H6pkzi9X9IVAV5cLZh5cQsoipM4ZulfUcU_hXCW8SbOdxLPyUAgGc70iiuXPQ88y2vtXWjyW6id_gb1g_xNF0R_pNiPcrWQRZXZg7j1_KsnWdDv9qYqi9vXHt205h0CoczoUidOCpZD3Lz_TQfYY4JMFWLD9_393yRGhqn0WNqFFakoUDmutNS0GYI0YL-QEyJgkuIa4d2tnqDCC5XGXIqMIat5yfcK8vHFTPFoCEeo8M-_Yxxp5JeM9Y231ve2oZT7yBx-VWErbLLHh-IPnTiyQIgWur94NdiHh9_11CjfQCKpUT-PMnmEFuzI_xxgRjdyIhXr76f-MZWIfgk0EHfjruZD_v0r5GzlLBEjCASqLOYxRLRKag59DG_GTaqUE5zw8GEkH6IfYQ4FnzXDrsFVJeySFYAyeBMzava-ag==\" style=\"text-decoration: none\"> </a><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKUs1kOHiaRTb-2BZJsl6hJjSlhAUPX2eRD4KBIVraVGZfnJZQiyMr8zCOPiM81TsF-2BZIxhm12EpvSKCfHtJ3xMjbg-3DoxHn_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7viNzzKq0dxQYsW3VGsU9bsp3RxIReC2UZ0MRII3WiVO5L6U7hQtBCt78LtBirsPIAECJAGxlZBznapZYSVa5f9kV5IVzDrD5hF8hvUexffGaLPcxCBBmXY3KFt5lkwMm-2Bglb2o3NZs-2FfvnR751XXHE9lPtNKtC3JSuyQDLZlk6SF30e9-2ForOBVRve7sOPs-2FZv4a-2FKjS1ceDjqm2FzJOVRDh1CA321R7yHgYHzbkk2W2uSWgWEevhVpOjUKGVHRcnJu-2Fxy53HAR4aBsHInORvU7X-2BJE4HC-2FG925ktkaVq1dMy69ZBVlyd46sOk5W0014IzfGz3lwIpe-2FXgns0kWUUPkwOvm2kpGUUHCO1QWvLXK2cW6Eed8Eeb9fpw7eq1nJL9lFFjXZGLEtXqXLM4JHa01FOAAjM5Fx7UYJR6-2Fkr6OLVA-3D-3D\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">declaración de privacidad</a>.</p></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n </tbody></table></td>\n </tr>\n </tbody></table></td>\n </tr>\n</tbody></table>\n<img src=\"http://url.clientecomunicacion.sage.com/wf/open?upn=fR9cXWXlz3SBKARIaJQQY9kJBwiMfyZRQhyCbQtfy3D1HzIXq9gE-2BpIp7c7fgN5ZHvdYNfNOyt5l9KEdYG5U7JZCD2MDVHV0iClF0fVQqj6XQTp0uiesVIrcUw6DFFLLSu0-2FsMEbYQGxpA-2F8p-2FaF0F2DNS7OX4S9q2-2FzOiqXQWEPlbreYEnEP3UoDkgFCMH2CwUh1Rp4nL5GJxozd8-2BZuJ-2BWsTd4GsMQKBqWPeK0MF1D9owE5rNo1jedM7NOGO-2BDATTZYVEjTxMVTs-2FW5GfzEGLubtUnl1eFPM4IXLrmpCqnkP-2FuJixmRmZgjc1lZcrF1zDHADpXOw1DoTDFknwAIqcRXm2vosM0sfpRC7uUa3pkLOffjuZflPxqg8IJTVQHNgKldOQjCndYW95ZSumcnZPQJrOU1Lipvkfotn-2BqLF8jvoXaSIV91-2FBiMLHVuxcNmGlAOnIKGCWgxRuUUWu-2FlBn-2FcVWvRqrkgNlGjUpdwv-2BwNysSNjTDQrOyUYGM3DzwTKg4kIA-2FJpHIZFTIR-2BkAyA-3D-3D\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height: 1px; width: 1px; border-width: 0; margin-top: 0; margin-bottom: 0; margin-right: 0; margin-left: 0; padding-top: 0; padding-bottom: 0; padding-right: 0; padding-left: 0\" /></div>",
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