#2997 · Área Contable y Gestión | Sesión: Cambio IVA | RD 20/2022
ID interno: 10918000000856409
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
—
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
—
Departamento
—
Request Type
Incidencia
Creado
2/1/23, 17:51
Resuelto
—
Actualizado
2/1/23, 19:28
Asignado
—
Respondido
Jan 2, 2023 08:26 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: — sin asignar —
Descripción
| ||||||||||||||||||||||||||||||||||||||||||
Resolución
JSON crudo (detalle completo)
{
"id": "10918000000856409",
"sla": null,
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"tags": [],
"group": null,
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": false,
"status": {
"id": "10918000000085001",
"name": "Cancelada",
"color": "#cacaca",
"stop_timer": false,
"in_progress": false,
"internal_name": "Canceled"
},
"is_read": true,
"subject": "Área Contable y Gestión | Sesión: Cambio IVA | RD 20/2022",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": null,
"email_cc": [],
"email_to": [
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000000284403",
"name": "Soporte Técnico Sage",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "area.soporte.es@clientecomunicacion.sage.com",
"sms_mail": null,
"job_title": null,
"last_name": null,
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "Soporte Técnico Sage",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": null,
"display_id": "2997",
"is_overdue": false,
"is_trashed": false,
"message_id": "<l0jBOh8cQjSmTFOnYu_yeA@geopod-ismtpd-6-5>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family: "PT Sans", Arial, Helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>No es un ticket.<br /></div><div><br /></div> </div>",
"submitted_by": {
"id": "10918000000467681",
"name": "Begoña Veiga",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "bego.veiga@browniespain.com",
"sms_mail": null,
"job_title": "Project manager",
"last_name": "Veiga",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Begoña",
"user_scope": "internal_user",
"employee_id": "bego.veiga",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"submitted_on": {
"value": "1672687692337",
"display_value": "Jan 2, 2023 08:28 PM"
}
},
"technician": null,
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": null
},
"attachments": [],
"description": "\n\n\n\n\n \n\n \n\n \n\n\n\n\n\n\n<div style=\"margin: 0 auto; padding: 0; background-color: rgb(27, 27, 27); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 16px\" class=\" zm_-4818750915533970428_parse_-2529883860582842171\">\n\n\n\n<table border=\"0\" bgcolor=\"#1b1b1b\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse; background-color: rgb(27, 27, 27)\">\n \n \n <tbody><tr>\n <td align=\"center\" style=\"text-align: center\"><table bgcolor=\"#909090\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"display: table; width: 600px; background-color: rgb(144, 144, 144); margin: 0 auto; padding-top: 0px; padding: 0px; border-collapse: collapse\" class=\"x_-63009667container\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_-63009667max-width\" width=\"100%\" style=\"font-size: 0; padding-top: 0px\"><table bgcolor=\"#ffffff\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"width: 600px; background-color: rgb(255, 255, 255); margin: 0 auto; padding: 0px; border-collapse: collapse\" class=\"x_-63009667container\">\n \n \n <tbody><tr>\n <td height=\"42\" align=\"center\" style=\"background-color: rgb(0, 0, 0)\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 90%\">\n <tbody>\n <tr>\n <td style=\"font-family: AdelleSansSAGE, Arial, Roboto, Segoe UI, Helvetica Neue; font-size: 11px; color: rgb(171, 171, 171); text-align: left\" width=\"39%\">Soporte Técnico </td>\n <td width=\"29%\" style=\"font-family: AdelleSansSAGE, Arial, Roboto, Segoe UI, Helvetica Neue; font-size: 11px; color: rgb(171, 171, 171); text-align: center\"> </td>\n <td width=\"32%\" style=\"font-family: AdelleSansSAGE, Arial, Roboto, Segoe UI, Helvetica Neue; font-size: 11px; color: rgb(0, 129, 70); text-align: right\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://sg-mktg.com/MTY3MjY4MTc3NnxZQ1k2YWtza0JkTTlHYUd0Qmo0ZnJDUlFsNWJ4UU4zSEhwU2dRdmdrTWV3MHBGTTBQU2ZNUEVxU2hNdEItU0NSOEZncElGNlFjRVQ3NWpYb0IzaDlmT093WllYeTIySmhwemVXWE52bXpTaVdfcUo3RlNNMlpRNUgwckZKOWxwTVpydHVub0ZJQ0FBMGI3SDNCSkRXd2VwRExiWFNjQ2V0d2JFRkpIY3FuYXNhLWZuMUNFUUJiME1UOXpET01fREl6YU85QzBFRG02UnpsZUhDeHppZVRmRHRDazNxZC13S1BfRWVacG1kbVRMcFo2dDByYzFydlVPc19lb2U5MGltbmRFSWFRWT18knm99v8bRpmzHZzL6UEBogH0hcQQX8tzbklohHRgYqM=\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">versión online</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n \n \n \n \n \n <tr>\n <td bgcolor=\"#000000\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 16px 30px 16px 30px; line-height: 44px\" class=\"x_-63009667content\"><table cellspacing=\"0\" border=\"0\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 0; margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\" bgcolor=\"#000000\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=a4YqgiWXennRUIr-2Ft29-2BbGz6t64QTHVtzVP-2BUc1neOaeYHKb2tZGERcvXf-2FYgcl775w0O-2BkicsCWsLGHrkA79l7AFqoPHh6G7lMg6pcU6X0-3D7ui1_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmrtsq3QVHQ81RUVDi2jeBctUxF6fQWi43UJWn43LGKVRObkOUcHJRV5L6zak24MZs6tVBFEnuVtRF4aoNSYeqjhYqTzHHNEbFL2fuspD4C6eUlW50BddMFIA5ISiuLU5CjRcRjE9Evpz43zKB-2B5XV-2FEJWuWCws6JhUT90QjUggh6f2oGzOSDM2HpsjWzhTYywWGyihBE5j1KWIKvbOGo-2B8lpAZ3tS5iDoJ78ZHKkl0fW\"> <img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/logo_sage.png\" width=\"120\" border=\"0\" alt=\"Sage\" style=\"max-width: 120px; margin-left: auto; margin-right: auto; border-collapse: collapse; line-height: 44px\" /> </a></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n \n <tr style=\"border-collapse: collapse; display: block\">\n <td align=\"center\" valign=\"top\" bgcolor=\"#F2F5F6\" height=\"0\" style=\"font-size: 0px; border-top: none; border-bottom: none; padding: 32px 40px 32px 40px; border-collapse: collapse; display: block; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; background-color: rgb(242, 245, 246); border: 0 none\"><table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" class=\"x_-63009667fluid\" style=\"margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td valign=\"top\" width=\"51\" style=\"border-collapse: collapse\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/60x60_info_black-on-transparent_icon.png\" width=\"40\" alt=\"Sage\" style=\"width: 100%; max-width: 40px; height: auto; display: block\" border=\"0\" /></td>\n <td width=\"469\" style=\"line-height: 32px; margin: 0; border-collapse: collapse; font-family: Sage-Headline-Black, Helvetica, Roboto, Segoe UI, Arial, SansSerif\"><div>\n <h2 style=\"margin-top: 0; margin-left: 16px; font-size: 25px; line-height: 33.6px; margin-top: 0; margin-bottom: 0\">Cambio IVA | RDL 20/2022 </h2>\n <p style=\"margin-top: 0; margin-left: 16px; font-size: 16px; line-height: 33.6px\">Contabilidad y Gestión | Sage Murano </p>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n\t\t\t \n\t\t\t <tr>\n <td align=\"center\" height=\"100%\" width=\"100%\" valign=\"top\" style=\"padding: 32px 40px 32px 40px; background-color: rgb(255, 255, 255); border-collapse: collapse\" class=\"x_-63009667content\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"right\" valign=\"top\" class=\"x_-63009667max-width\" style=\"text-align: left\"><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"528\" style=\"width: 528px; float: left; border-collapse: collapse\" class=\"x_-63009667max-width-pad\">\n <tbody><tr>\n <td valign=\"top\" width=\"100%\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 20px\" class=\"x_-63009667max-width-no-pad-l\"><div> \n <p style=\"margin-bottom: 16px\">Hola:</p>\n \n <p style=\"margin-bottom: 16px\">Como consecuencia de la aprobación el 28/12/2022 del <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKR8c-2FJ22HVeYKRVnLRKVR3r0excY7WX8XxiLXAXFin36S9ZdYLQJMoMF67pa1aY6CLsMrhj1Iws101nuW9fYXqU-3DLKws_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmqqNJkGz7w6ywXm3utk8E7WhBfPMb-2Fe-2Bp-2BuaglcI7V2kgLcQ8PVh7APgbgf-2FsuMadUlbsMw49tEdgEODHjWv-2BIui0tRBpHwk-2FPIcut-2BNM4AFexqq6p4EyJL1jcASRbBvBzGa-2FuwSE7BdgFv4VH6xPBNdK8yZPmvBjh4ujI5pxvVkdSVVB4JVfyUxJWVuKVqGOVgMQIG2E9oNYhZSSu9oVvKo-2FpCN3J6RuLcRt-2BpUq-2BsD\">RDL 20/20222</a> y si tu empresas o actividad estuviera afectada por los cambios de IVA, <strong>te hacemos llegar un <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKXVAdaJfN7imQ5bg-2B9fCjHGn7U40dANpXXxr1ACaHKjdRuCnakFmQlte1UwMXMsfDFJeGCB0Gaw4zKnooc2Jo70zidbx4JB8WCeqXVB22QZGsBFRZpaVRPU2ZajHIy-2BffZLWvc1xdLN3qfWntDR-2BOrCVtwxiedtIcrs4gGSInOOP0mUxXDmTmxqe6iHlqtMucsO7gP6YjnMJW7Db2kUfz4r36-2B2wMcM5y5Y0Jo37rYsl0yblJ2HpPZP6cMENZqodpLj8QF3AlxheqJwH9U0B2aL40Y4oJK3d92K62oTjedRidaWKG9YqVFytqp3-2FdnTjd6cxY-2F6KLVYvtNskWLFQWDE8Np1GyGO7dX-2BwGWv3JSfsehgogkLM2djPHZvyMINyrA-3D-3DDZ2h_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmjeBfxeX0yAhhdTK4-2BKTJ9Vr4mRC48WsGa5t1MXRICRyUeoT2XuxMrhCqkQxNAMqHesc7qHGwKQgoDX-2Bhg-2BDuaD-2BLbGJ9hlqXwS663ZMoe7QI-2FemNPBV3oahmVu4zQyQXNogmBwsYaodhLNGlgGloi5-2BWZvLMwVHdpJDCsxo1YjRqLqsWAnzGlVZ9npLbW-2FJO1yitzbS1evijja89U7IWIS1H1JtOAu1B-2F0KCwypVYGT\">artículo</a> que te servirá de guía</strong> y si lo prefieres, <strong> te lo contamos en directo</strong> en la sesión que hemos preparado. </p>\n <p style=\"margin-bottom: 16px\">Este cambio de IVA afecta a algunos productos que relacionamos a continuación: </p>\n <ul>\n <li>Del 10% al 5%</li>\n <ul>\n <li>Los aceites de oliva y de semillas. </li>\n <li>Las pastas alimenticias</li>\n </ul>\n <li>Del tipo 4% al tipo 0%:</li>\n <ul>\n <li>El pan común, así como la masa de pan común congelada y el pan común congelado destinados exclusivamente a la elaboración del pan común.</li>\n <li>Las harinas panificables.</li>\n <li>Los siguientes tipos de leche producida por cualquier especie animal: natural, certificada, pasterizada, concentrada, desnatada, esterilizada, UHT, evaporada y en polvo.</li>\n <li>Los quesos.</li>\n <li>Los huevos.</li>\n <li>Las frutas, verduras, hortalizas, legumbres, tubérculos y cereales, que tengan la condición de productos naturales de acuerdo con el Código Alimentario y las disposiciones dictadas para su desarrollo.</li>\n </ul>\n <li>Se mantiene además el 5% para la energía.<br />\n </li>\n </ul>\n <p style=\"margin-bottom: 16px\"><br />\n <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKXVAdaJfN7imQ5bg-2B9fCjHGn7U40dANpXXxr1ACaHKjdRuCnakFmQlte1UwMXMsfDFJeGCB0Gaw4zKnooc2Jo70zidbx4JB8WCeqXVB22QZGsBFRZpaVRPU2ZajHIy-2BffZLWvc1xdLN3qfWntDR-2BOrCVtwxiedtIcrs4gGSInOOP0mUxXDmTmxqe6iHlqtMucsO7gP6YjnMJW7Db2kUfz4r36-2B2wMcM5y5Y0Jo37rYsl0yblJ2HpPZP6cMENZqodpLj8QF3AlxheqJwH9U0B2aL40Y4oJK3d92K62oTjedRidaWKG9YqVFytqp3-2FdnTjd6cxY-2F6KLVYvtNskWLFQWDE8Np1GyGO7dX-2BwGWv3JSfsehgogkLM2djPHZvyMINyrA-3D-3DIyLg_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmltVo4fQELbd0tTirr2lO66f9VaXaNY5DWLQXXw0-2BX5jL1s0SD1Cr7BbuaxmXK1lCSdL-2B4Gz0BhFrIlakKX0cuI-2B70EeE197JcdJHCQF960F1nWwKV0rg-2FTrMpW-2BhIKdgF3WBF0GMP-2BKjLP7hcWwBS0Y-2FiEJZUQAYEgWSpeMfj32Cn78lbmRQ9Dy3ZkowTQ-2F8DpYM-2Fc-2FvuhGXUNVxSNxFPQuKOIZ0Xoc7w4n2045EFsh\">Cómo cambiar los tipos de IVA</a></p>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n </tbody></table></td>\n </tr>\n\t\t\t \n <tr>\n <td align=\"center\" height=\"100%\" width=\"100%\" valign=\"top\" bgcolor=\"#f2f5f6\" style=\"margin: 0; padding: 0px 40px 12px 40px; background-color: rgb(242, 245, 246); border-collapse: collapse\" class=\"x_-63009667content\"><table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-left: 0px; border-collapse: collapse; text-align: left\">\n <tbody>\n <tr>\n <td style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 16px; line-height: 30px\" class=\"x_-63009667text-center\"><div>\n <h2 align=\"center\" style=\"color: rgb(0, 0, 0); font-size: 20px; font-weight: 900; line-height: 34px; margin-bottom: 12px\">Sesión: Cambio IVA | RDL 20/2022 </h2>\n </div></td>\n </tr>\n </tbody>\n </table>\n \n \n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody>\n <tr>\n <td align=\"center\" valign=\"top\" class=\"x_-63009667max-width\" style=\"font-size: 0\">\n \n\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"300\" style=\"width: 300px; border-collapse: collapse\" class=\"x_-63009667max-width-pad-no-margin\">\n <tbody>\n <tr>\n <td valign=\"top\" align=\"center\" width=\"100%\" style=\"padding-top: 12px; color: rgb(0, 0, 0); font-size: 16px; line-height: 22px; background-color: rgb(242, 245, 246)\" class=\"x_-63009667text-center\"><center>\n <table align=\"center\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"text-align: left; padding: 0\" class=\"x_-63009667text-center\">\n <tbody>\n <tr>\n <td width=\"55\" valign=\"top\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; background-color: rgb(0, 0, 0); text-align: center; padding-top: 8px\"><img hspace=\"12\" vspace=\"12\" src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/30x30_calendar_white-on-transparent_icon.png\" width=\"30\" style=\"width: 100%; max-width: 30px; margin-left: 12px; margin-top: 12px\" /></td>\n <td valign=\"top\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; padding: 8px; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-size: 16px; line-height: 24px; text-align: left\"><div>\n <p><span> <strong style=\"font-weight: 700\">Jueves, 5 de enero</strong><br />\n De 10:00 a 10:30</span></p>\n <p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKVlsOF8uRwQ-2FDUuxrgIZv9-2B7graUBq4Tf7alApBW86y4MfNhtaonMlOjFrF2Z7WVEyHgG2x1dPy819QjUKmNY84-3DajRa_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmr4rRFb8GxO-2BWIVk3JH0eQZwhI-2F32woJaDsZsu2jawvvd-2Flf4kLnCP6WkyfMgFc00WecO24h4zps1zlyVFk-2BIfv8Sixtib4XmPAOsBzOf2WCkFuMUgq0EUb7agPJ96-2BmtetFlpj6yYjTB38oKwyZfzT-2FFrgheqtBcdD8Kkf0m-2B8YuE2-2BXqMgjy7z3Vs8cwG6vvTflebNS1-2FIadK1416UE6-2BBbq80DB7R2zlJM-2FCc-2FJ0X\" style=\"color: rgb(0, 129, 70)\">Me interesa </a></p>\n <p> </p>\n <p>Imparte: Vanesa Juanes</p>\n </div></td>\n </tr>\n </tbody>\n </table>\n </center></td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n \n \n \n \n <table cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-left: 0px; border-collapse: collapse; text-align: left\">\n </table> </td>\n </tr>\n\t\t\t \n\t\t\t <tr>\n <td align=\"left\" valign=\"top\" bgcolor=\"#f2f5f6\" style=\"background-color: rgb(242, 245, 246); padding: 15px 40px 32px 40px; border-collapse: collapse\" class=\"x_-63009667content\"><p style=\"\"><strong>Te contamos:</strong></p>\n \n <ul>\n <li>Cómo crear nuevos Tipos de IVA</li>\n <li>Asignar nuevo Tipo de IVA a cliente/proveedor</li>\n <li>Asignar nuevo Tipo de IVA al artículo</li>\n <li>Afectación Recargo de equivalencia</li>\n </ul>\n <p><strong>Te recomendamos: </strong></p>\n <p>Conéctate con tiempo para hacer las comprobaciones de audio y poder empezar la sesión puntualmente.</p> </td>\n </tr>\n\t\t\t \n\t\t\t \n\n\n\t\t\t \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#fff\" style=\"background-color: rgb(255, 255, 255); padding: 25px 40px 32px 40px; border-collapse: collapse\" class=\"x_-63009667content\"><div>\n <p align=\"left\"><strong>Soporte Técnico</strong></p>\n <p align=\"left\">Customer Services</p>\n <p align=\"left\"><strong>Sage </strong></p>\n </div></td>\n </tr>\n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#f2f5f6\" style=\"background-color: rgb(242, 245, 246); padding: 25px 40px 0px 40px; border-collapse: collapse\" class=\"x_-63009667content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <p align=\"center\">También dispones de estos canales digitales</p>\n </div></td>\n </tr>\n\t\t </tbody></table></td>\n </tr>\n\t\t \n\t\t\n\t\t\n \n\t\t<tr><td align=\"center\" height=\"100%\" width=\"100%\" valign=\"top\" bgcolor=\"#f2f5f6\" style=\"margin: 0; padding: 12px 40px 32px 40px; background-color: rgb(242, 245, 246); border-collapse: collapse\" class=\"x_-63009667content\">\n \n \n \n <table width=\"100%\" border=\"0\" align=\"center\" cellpadding=\"0\" cellspacing=\"0\" bgcolor=\"#f2f5f6\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody>\n <tr>\n <td align=\"center\" valign=\"top\" class=\"x_-63009667max-width\" style=\"font-size: 0\">\n \n <table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"519\" style=\"width: 519px; border-collapse: collapse; margin-right: 10px\" class=\"x_-63009667max-width-pad\">\n <tbody>\n <tr>\n <td valign=\"top\" align=\"center\" width=\"100%\" style=\"padding-top: 12px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 16px; line-height: 22px\" class=\"x_-63009667text-center\"><center>\n <table align=\"center\" width=\"100%\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"text-align: left; padding: 0\" class=\"x_-63009667text-center\"> \n <tbody>\n <tr>\n <td style=\"padding: 16px 0px 14px 0px; margin: 0px; font-weight: 700; font-size: 16px; text-align: center; background-color: rgb(0, 0, 0); line-height: 22px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(255, 255, 255)\" class=\"x_-63009667text-center\"><div>Centro de Recursos de digitales </div></td>\n </tr>\n <tr>\n <td style=\"padding: 12px 15px 12px 15px; background-color: rgb(255, 255, 255); margin: 0px; font-weight: 400; font-size: 16px; text-align: center; line-height: 22px; background-color: rgb(255, 255, 255); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 14px; height: 44px\" class=\"x_-63009667text-center\"><div><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKTCPg3eIK8ehW3nI8hYhOV5ZDtwLHbrX7Jns8UplDS1pBO7aJsmnRbulTOtB3n3yFsoff2L-2FQpUYVbqYlUwcNwFl1hTNBgungl99EeLF9L1dH-5q_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmowmDSo7Ue-2FTcV-2FMKBcjz4UcXpLaVkYAwFyL-2FyYVil4fSzDWHyvuaz-2B-2Bdrbi28MQ3L0JWTjHK8rKQecdKeq0ajqPfuBYtdYL7CD6j-2FIp-2FXtryoFMb9qgZm4sHTXdPqaXa1XEf7QRwWgQuCR8B3OFjjbF2y-2FrQDHlVCvfA3HT0x39e0WWnBX7pZU5pDhqzm0dJrkxsKnwJV81FYgabMZTBd3lqEz69UaLbClBJkIjipYD\" style=\"color: rgb(0, 129, 70)\"><strong>Comunidad | Foros | Base de conocimiento | Chat | Formación | Servicios</strong></a></div></td>\n </tr>\n </tbody>\n </table>\n </center></td>\n </tr>\n </tbody>\n </table>\n \n \n </td>\n </tr>\n </tbody>\n </table> </td>\n\t\t\t\t \n \n\t\t\t\t \n\t\t\t\t \t\t\t \n\t\t\t\t \n\t\t\t\t\t \n </tr><tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#fff\" style=\"background-color: rgb(255, 255, 255); padding: 25px 40px 25px 40px; border-collapse: collapse\" class=\"x_-63009667content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <p align=\"center\">Gracias por confiar en Sage </p>\n </div></td>\n </tr>\n\t\t </tbody></table></td>\n </tr>\n\t\t \n\t\t\n\t\t\n\t\t </tbody></table>\n\t\t \n\t\t\t \n \n \n \n </td></tr><tr class=\"x_-63009667ab_cloneable\">\n <td align=\"center\" style=\"padding: 20px 30px 10px; background-color: rgb(0, 0, 0); border-top: 1px solid rgb(220, 221, 219)\"><table width=\"220\" class=\"x_-63009667social\" cellpadding=\"2\" cellspacing=\"2\" border=\"0\">\n <tbody>\n <tr>\n <td align=\"left\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-63009667ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKf-2FiosC1Vx4yGQePJ3dD-2F2qKhnen8EuRngNK6oCStNUMXHB1_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmi6il7u1kQ0sDTpfklWRSWetxh2E3an1MwOq5Q4jn8xVGKL2kjxxjehBvUWVJyrlwxF10yWyCHhs3LNgC7lo6IxqvrUyKhFhe-2BXp0h7-2FYKMqVjfl2Ol9bDRavx81Q-2BMTUXCiOuBtzzQhyUueG-2FNrAk3tAoCSoABuBS4-2FcoRdMrKSnfnQlhCAqg4abSdsaYqOxJ3gunCPqFTvPFLCWF1Q-2F8r3zN1L0oFcmU2jY9vZM8c6\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/facebook_icon.png\" width=\"20\" alt=\"Facebook\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-63009667ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKYS-2B6Q0AGC7so3qtj9p1p9HNMLy8EBQ-2Fdz0ySdkmLMGil3Fj_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmpOr9bV6TiZugHj82qSgj9zG7JGA-2BxZwyfhjrg2HxGry-2FhSf5SBPFzJ15t-2FXktw3za0BFNrP29E5yu56RNjga2Tf7I8ymd0dA4hTan-2Fu-2FqOuCn1lnoP4i04w0me4cIqG5MSIHJeUJDaFau5T4RYahSTZT48MJKgZJUhjhB-2FLucFQwm7RGodG5fQJA4Tl0EaW6QExh8qT6g4AkW9Ggsx-2BVGXA-2FR52n2H7iEChkwIUAqLO\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Twitter_icon.png\" width=\"20\" alt=\"Twitter\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-63009667ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKQuurrXDPV3Wxs48IeVTqQw-2FqKNsQKv80qY6jjIqeM9W0nhjWzG2-2FbvM6IestI3PTQ-3D-3D7xMH_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmkiIECpJx2k1bukOFeQvoG8LA5PiAft2eivnE6CWqwzEsIkiW0ufBOHb-2BO7ekZUPWXvQWjyaK3-2FpV60qndB9wzzMk4LV3HKeUqRCZkrK7DLGhelsx2sKtuyafy3l454e1tiUik1mQt8mNPXS00geUsRKcs5RhtHN3uAg5N1-2F4C5Kn-2FxL-2FXK9-2FPrdGw5-2FTiB0Q3tmurH3sjbzm99VfDVk93M5-2FRTv5n1GXYHivw9mx5q-2F\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Linkedin_icon.png\" width=\"20\" alt=\"LinkedIn\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-63009667ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKS-2F6idrdylZbfldfhIUbfMEchU4LpaO0ri99jEBYe-2FguUaXa_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmstof4PfGtNoi0ivapYhuD1s-2FjVBBSu6jRZh7cQyN0EM1QhOm1ALLyuTYSnwtCRc6Cb8qvQLtPV569Xh-2FvrHmiU77mB7BWcocKMlbzyvJvkt-2BT2H-2B094eMi-2Bdfad7SrRKKE44DPWBaAV2b8zYeRZJXWQGVpDfWeIZP7C5sZ-2BW4iC4C-2BcBJDlU58-2BAoBYziO43aQ93oQyVUMVP3c9UALj0HqEzVIbbrdzf1S1eUnv0xgd\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Youtube_icon.png\" width=\"20\" alt=\"YouTube\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-63009667ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKXKpq72-2BCIxeCb9oeG-2FIoSPbK0qP6cUHeaPoB3bYK5INia9o_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmumzGVxN5SwvMUPeBEKXiLzzSptXX0i-2FjQNE5Fmk8z73ZrEjxyVaDriNsYJbkrNJ2rsLaPDVp2AMcTbcqcp7U0O-2B0KkSvNYxoTZnTBlpDhJOSS6w-2FWqJATYnjiZa7WgRBA19xZpArNeLjhZ76-2FaOlA-2FgAKNDcC4efHAi8qBdD3E6c6vLuFKjPOfuxR8hSf6Hqn3N0yC0v1lCB0Nc0rr4e1U9M5qLHOEBoogpUN7aS1Gx\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Instagram_icon.png\" width=\"20\" alt=\"Instagram\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" colspan=\"5\" style=\"padding: 10px 32px 32px 32px; background-color: rgb(0, 0, 0)\"><hr style=\"color: D9DCDC; border-width: 1px; width: 100%\" />\n <table width=\"100%\" class=\"x_-63009667social\" cellpadding=\"5\" cellspacing=\"5\" border=\"0\">\n <tbody>\n <tr>\n <td valign=\"top\" style=\"padding-top: 15px; text-align: left; font-size: 12px; line-height: 1.2; color: rgb(171, 171, 171); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif\">© Sage Spain SL. Derechos reservados.<br />\n Moraleja Building One, Avenida Europa, 19 – planta 1, 28108 – Madrid<br />\n No respondas a este mensaje. Esta dirección de correo está destinada al envío de información y no está habilitada para la recepción de mensajes.<br />\n Este correo electrónico está directamente relacionado con los servicios que te prestamos y no tiene la consideración de publicidad a los efectos de la normativa sobre protección de datos o comunicaciones electrónicas.<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/asm/unsubscribe/?user_id=9796111&data=XRpgjAXuoLSXK2oHJeuc6NW79Tj3rCpfPzKfiDelqpZoMDAwdTAwMKjRWiwI3iiE33PaghM1Dy7S3woPMQTPVR6o2Cb-gMTG3sWiTvDxqlDlXvNH-ttZsqYB40tW-AwB9FOHWFHc_pXw7IT4E4eE8m527RdUPyAadD7bbKaDaHTS7mcbc2Pk8nG3vnOKjRV0V3xrVT9F_VDFOTcQmuH2pIh0a4uXd6CDUX0atdcXaNu8Jh8kpqt3eFl17rz9vj0RdsmI-0ozMw_uJJD0CjXgaGzL-dvccHmH_CKP7v-_6z9c8M_pT1-OsVW-JXAU78_HycLutjPD-rZA7I6C630Zu_22WynKCx5fevyYE8jaQaL_ZtUbJIcZNjIr4LdE1ULDmGv8EVCtwsSSa69NO_MQRuAMz6UBYTj88R4tFkUwODj3g-ZBdbuZWKqve_gyk26afo3LuEKHbgQqRUqo_QbLnxRwP3BxoeM7KCUB6vuUrCiPQIAKuWKx8s5KxojZDZi_dF-y5FUGdrcC5A9vyEZx19SqDYca0eUJhyNvyZ28Xwsdxl8MG5gfHbBNixnT674xZ_FiXXRUP5JmFQ-oZPqExRm_vLgEe8MtM6SDGI1QWbjQy_ob9GPOm8cgbGf1xWLZKTD9pL66reQqoAUp1-nrVcoYkQM8h1KECWHCB0WLaksYqVVN_tgZuQ==\" style=\"text-decoration: none\"> </a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKUs1kOHiaRTb-2BZJsl6hJjSlhAUPX2eRD4KBIVraVGZfnJZQiyMr8zCOPiM81TsF-2BZIxhm12EpvSKCfHtJ3xMjbg-3DBHVo_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vg5h7yaY9Wve9P-2F104lbCAXtk6dpNP1wKDGcoWTLTWvDkmKYV8tnJLNgrQReYX6fWVeyH27B4REfKMMU13JSVyZnCK-2Fquv8KKxRc2uw054pYyip6Vj7TPp7eVOoyzZPhLiiDISFSf63jNteVapZJpdwWTVHFKiIluDiQNDKo5ZRmvUIw54BE0rQ0kcJ6lUlaAyczNnSP7RYuhLg7ia1QGxUZT-2BYLByBLtGXbl5-2B55MkIFsriN9SYOPyy54tAlSGSnn0vI2ps0PA56EaaJ-2F2LxJyDTCIsLGzE3zyZV-2FT45yGouQtgl-2FCItAcZ979-2Fh2WMMoXMEs3ke59-2BjwniAO6ZV-2BnebQ59VMeaEF3P9dIOFSXV1XXuwNa-2BvD7ZxoqxVi2d-2BrmzZk1AbSu0i-2BCccedjLjL\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">Privacy Policy</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n </tbody></table>\n </td></tr>\n </tbody></table>\n \n\n<img src=\"http://url.clientecomunicacion.sage.com/wf/open?upn=fR9cXWXlz3SBKARIaJQQY9kJBwiMfyZRQhyCbQtfy3D1HzIXq9gE-2BpIp7c7fgN5ZHvdYNfNOyt5l9KEdYG5U7JZCD2MDVHV0iClF0fVQqj6TtUjImFHbw0rtaB-2BaswgKU8hAS3Gb-2FGXlRNB0c75UGUCUTMbWtmbWEfQhmfOAmYe6tgmp26aVTIxauho366KncJpQFbUTe2NZ0dL2AwRvRoxUTzbxfTDReq1HGzL0PpuM-2FN-2BnplyNPcC9IGYiHSqXD1ZnGdrBRXZ9OSmHWn6-2BlmdkZSwCecx8dl-2Fwy4311Kxn-2BWKD-2F9dDuPS1-2FVHTjdCYFzxRB2XVnJgCiEK-2BPd-2Fxp8eoTMnUKv1XeWvGdEgHPmGDNEGfFXiYHJQz0Bc6lgXm4hO9eInH1EjEEYQ4RWpll9nr1wnvj6l-2B-2BQqnZM-2F08KOZUtLBPA7bzye8u2EFTB0vtMQMPPWfwytcQ1IPZ0OyvJbQ5qUohMo8eFseANkbWYOBsnsEFlIWsPtTNnYgpi2G\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height: 1px; width: 1px; border-width: 0; margin-top: 0; margin-bottom: 0; margin-right: 0; margin-left: 0; padding-top: 0; padding-bottom: 0; padding-right: 0; padding-left: 0\" /></div>",
"display_key": {
"value": "2997",
"display_value": "2997"
},
"due_by_time": null,
"is_reopened": false,
"maintenance": null,
"subcategory": null,
"created_time": {
"value": "1672681884896",
"display_value": "Jan 2, 2023 06:51 PM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
"assigned_time": null,
"resolved_time": null,
"completed_time": null,
"responded_time": {
"value": "1672687619313",
"display_value": "Jan 2, 2023 08:26 PM"
},
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1672687692337",
"display_value": "Jan 2, 2023 08:28 PM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [],
"has_linked_requests": false,
"notification_status": "TECH_REPLY",
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": false,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": null,
"request_template_checklist_ids": []
}