#2739 · Reduzca el riesgo y acelere la recuperación con una seguridad de datos completa
ID interno: 10918000000776343
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
19/12/22, 12:05
Resuelto
—
Actualizado
19/12/22, 15:41
Asignado
Dec 19, 2022 04:41 PM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
|
||||||||||||||||||||||||||||||||||||
JSON crudo (detalle completo)
{
"id": "10918000000776343",
"sla": null,
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"tags": [],
"group": {
"id": "10918000000199875",
"name": "Brownie (HQ)",
"site": {
"id": "10918000000794001"
},
"deleted": false
},
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": false,
"status": {
"id": "10918000000085001",
"name": "Cancelada",
"color": "#cacaca",
"stop_timer": false,
"in_progress": false,
"internal_name": "Canceled"
},
"is_read": true,
"subject": "Reduzca el riesgo y acelere la recuperación con una seguridad de datos completa",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": {
"id": "10918000000406236",
"name": "LS Retail",
"deleted": false
},
"email_cc": [],
"email_to": [
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000000249305",
"name": "Veeam News",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "veeam_team@veeam.com",
"sms_mail": null,
"job_title": null,
"last_name": null,
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "Veeam News",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": null,
"display_id": "2739",
"is_overdue": false,
"is_trashed": false,
"message_id": "<125817267.1015153305.1671451149030@abmktmail-batch1c.marketo.org>",
"resolution": null,
"technician": {
"id": "10918000000167018",
"name": "Edwin Martinez",
"site": {
"id": "10918000000794001"
},
"phone": null,
"mobile": "680658288",
"email_id": "edwin.martinez@browniespain.com",
"sms_mail": null,
"job_title": "Retail Project Operations",
"last_name": "Martinez",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
"department": {
"id": "10918000000174683"
},
"first_name": "Edwin",
"user_scope": "internal_user",
"employee_id": "emartinez",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": null
},
"attachments": [],
"description": " \n \n \n \n \n \n \n<div style=\"margin: 0; padding-right: 0; padding-bottom: 0; padding-left: 0\" class=\" zm_-5651935027476679567_parse_-2362215981261746411\"> \n<div id=\"x_-1384574013edit_text_1\" class=\"x_-1384574013mktEditable\">\n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td align=\"center\" class=\"x_-1384574013p0\" style=\"padding: 0 10pt\"> \n<div class=\"x_-1384574013darkmode\" style=\"max-width: 650px; margin: 0 auto; background: rgb(255, 255, 255)\"> \n \n<div style=\"max-width: 600px; margin: 0 auto\"> \n \n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n \n<tbody> \n<tr> \n<td class=\"x_-1384574013hide\" align=\"center\"> \n<table border=\"0\" cellspacing=\"0\" cellpadding=\"1\" width=\"100%\"> \n<tbody> \n<tr> \n<td align=\"left\" valign=\"bottom\"><span style=\"font: 9pt Tahoma, Sans-Serif; color: rgb(35, 35, 35)\">Mantenga a salvo su negocio en 2023 con la V12</span> \n<div style=\"margin: 0; line-height: 1px\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1384574013mktNoTrack\" href=\"https://go.veeam.com/5-techs-data-recovery\" style=\"outline: 0; text-decoration: none\"> <img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /></a> \n</div> </td> \n<td align=\"right\" valign=\"bottom\" style=\"padding-left: 20px\"><span class=\"x_-1384574013hidden\" style=\"font: 9pt Tahoma, Sans-Serif; color: rgb(0, 179, 54)\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none; white-space: nowrap\" href=\"https://go.veeam.com/index.php/email/emailWebview?mkt_tok=ODcwLUxCRy0zMTIAAAGIyTky3nZ9EtbSBqVbSjKJsCM6FkpoNSfGnKSPVeUSvllV3dINhF1S0H4dpXBPxWYPtM5PrOWT76bBa7-zDH7a017q_iQEjrULfvLCY2XcWP5Gd39MJ8Y&md_id=322191\">Ver en un navegador</a></span> </td> \n</tr> \n<tr> \n<td colspan=\"2\" height=\"5\" style=\"height: 5px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013hide\" height=\"24\" style=\"height: 24px; border-top: solid 1px rgb(215, 215, 215)\" valign=\"top\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"center\"> \n<table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\"> \n<tbody> \n<tr> \n<td align=\"left\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3SMIyDm1v_JFvNJJjpt0p9_742QwGycvG13hTi6gzOMfXozjV_esOY4k5JDLUlU-q7k=\" style=\"outline: 0; text-decoration: none\"> <img class=\"x_-1384574013logo_v\" src=\"https://go.veeam.com/rs/veeam/images/veeam_logo_ecard_2x.png\" width=\"182\" style=\"display: block; margin-right: 30px; border: 0\" alt=\"Veeam\" /></a> </td> \n<td class=\"x_-1384574013hide\" align=\"right\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3phX6rfMp3U2DYbmsXfzLO7nDCxALv1R_R9etCow6vmGHepkLeRaBy7TZOE4qraocy8=\" style=\"outline: 0; text-decoration: none\"> <img src=\"https://go.veeam.com/rs/veeam/images/slogan_ecard_2x.png\" width=\"212\" style=\"display: block; border: 0\" alt=\"\" /></a> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013hide\" height=\"24\" style=\"height: 24px; line-height: 24px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013h_auto\" valign=\"middle\" style=\"background-color: rgb(147, 234, 33); background-size: cover; overflow: hidden\" id=\"background-image_url_27\"> \n \n<div> \n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td class=\"x_-1384574013h_auto\" valign=\"middle\" align=\"center\" height=\"300\" style=\"height: 187.5pt\"> \n<table align=\"center\" class=\"x_-1384574013w91\" width=\"86%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td align=\"left\"> \n<table class=\"x_-1384574013w100\" width=\"70%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td class=\"x_-1384574013hide\" height=\"25\" style=\"height: 25px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013align_center\" align=\"left\"> \n<div style=\"margin: 0; font-weight: normal\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1384574013header_text\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3tolVmcgvERirtnvVuyCZ-K_4aBF2R7AYj7UWP6LJk87jy_r_YMxLXYEzxYOapf59FI=\" style=\"font: 12pt Tahoma, Sans-Serif; color: rgb(11, 77, 135); text-transform: uppercase; text-decoration: none\"><strong class=\"x_-1384574013header_text\">DEMOSTRACIÓN DE PRODUCTO GRABADA</strong></a> \n</div> </td> \n</tr> \n<tr> \n<td height=\"20\" style=\"height: 20px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013align_center\" align=\"left\"> <h1 style=\"margin: 0; font-weight: normal\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1384574013header_text\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3tolVmcgvERirtnvVuyCZ-K_4aBF2R7AYj7UWP6LJk87jy_r_YMxLXYEzxYOapf59FI=\" style=\"font: 17pt Tahoma, Sans-Serif; color: rgb(11, 77, 135); text-decoration: none\"><strong class=\"x_-1384574013header_text\">Reduzca el riesgo y acelere la recuperación con una seguridad de datos completa</strong></a></h1> </td> \n</tr> \n<tr> \n<td height=\"30\" style=\"height: 30px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013align_center\" align=\"left\"> \n<table class=\"x_-1384574013align_center\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td style=\"padding: 8.25pt 21pt; background: rgb(11, 77, 135)\" align=\"center\" valign=\"middle\"> \n<div style=\"margin: 0\" class=\"x_-1384574013js-numb-header x_-1384574013js-numb-gotoweb\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"font: 11.25pt Tahoma, Sans-Serif; color: rgb(255, 255, 255); text-decoration: none; text-transform: uppercase\" class=\"x_-1384574013js-event-number\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxQL4tjNs_AHd65RQ2vpkpo5M-ZNer4QidCNhbKdzj9DpTnwJP4QS9zfhDwv3zP9HNXByJFMMSYYS4C9nQarcRmVT7o0Bnek9Th1F-YQstfaW/ODcwLUxCRy0zMTIAAAGIyTky3vaC6orrlFFioVGuIoVZfBmiBTbqHoiixxLPtI1l2j8X58cmeyjn4i63TsAH0cc_3d4=\"> <strong>VER AHORA</strong> </a> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n<tr> \n<td class=\"x_-1384574013hide\" height=\"30\" style=\"height: 30px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n</tbody> \n</table> \n</div> \n </td> \n</tr> \n \n \n<tr> \n<td align=\"center\" class=\"x_-1384574013plr_15\"> \n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"> \n \n<tbody> \n<tr> \n<td height=\"32\" style=\"height: 32px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"left\" style=\"padding: 0\"> <p style=\"margin: 0 0 10px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\">Una excelente forma de empezar el nuevo año es garantizar que su negocio está protegido frente a la amenaza del ransomware.</p> <p style=\"margin: 0 0 32px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\"> <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3tolVmcgvERirtnvVuyCZ-K_4aBF2R7AYj7UWP6LJk87jy_r_YMxLXYEzxYOapf59FI=\">Vea esta breve demostración de producto</a> para obtener una visión general de las soluciones específicas de Veeam<sup>®</sup>, sus componentes, nuestra arquitectura de backup y obtenga más información sobre:</p> \n<ul style=\"margin-top: 0; margin-bottom: 0; padding-top: 0; padding-bottom: 0; font-size: 16pt; color: rgb(35, 35, 35)\"> \n<li style=\"margin-bottom: 0\"> <p style=\"margin: 0 0 16px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\"> <strong> Presentación de Veeam Platform</strong></p> </li> \n<li style=\"margin-bottom: 0\"> <p style=\"margin: 0 0 16px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\"> <strong> Principios de backup fundamentales </strong>(tipos de backups, fuentes/destinos de backup)</p> </li> \n<li style=\"margin-bottom: 0\"> <p style=\"margin: 0 0 16px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\"> <strong> Integraciones y opciones adicionales</strong> (almacenamiento, cloud, escenarios de restauración)</p> </li> \n</ul><br /> \n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td align=\"left\"> \n \n<table class=\"x_-1384574013align_center\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td style=\"padding: 8.25pt 21pt; background: rgb(0, 179, 54)\" align=\"center\" valign=\"middle\"> \n<div style=\"margin: 0\" class=\"x_-1384574013js-numb-header x_-1384574013js-numb-gotoweb\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"font: 11.25pt Tahoma, Sans-Serif; color: rgb(255, 255, 255); text-decoration: none; text-transform: uppercase\" class=\"x_-1384574013js-event-number\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxQL4tjNs_AHd65RQ2vpkpo5M-ZNer4QidCNhbKdzj9DpTnwJP4QS9zfhDwv3zP9HNXByJFMMSYYS4C9nQarcRmVT7o0Bnek9Th1F-YQstfaW/ODcwLUxCRy0zMTIAAAGIyTky3vaC6orrlFFioVGuIoVZfBmiBTbqHoiixxLPtI1l2j8X58cmeyjn4i63TsAH0cc_3d4=\"> <strong>VER AHORA</strong> </a> \n</div> </td> \n</tr> \n</tbody> \n</table> \n </td> \n</tr> \n<tr> \n<td height=\"32\" style=\"height: 32px; line-height: 32px\"> \n<div style=\"margin: 0; padding: 0; line-height: 1px\"> \n<img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display: block\" alt=\"\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> \n \n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td align=\"center\" style=\"background: rgb(241, 241, 241)\"> \n<table class=\"x_-1384574013w91\" width=\"91%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td height=\"32\" style=\"height: 32px; line-height: 32px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"left\"> \n \n<table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\"> \n<tbody> \n<tr> \n<td align=\"left\" valign=\"top\" style=\"font-size: 0\"> \n \n<div class=\"x_-1384574013w100\" style=\"margin: 0 15px 20px 0; width: 100%; max-width: 375px; vertical-align: middle\"> \n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td align=\"left\" style=\"font-family: Tahoma, Sans-Serif; font-size: 12pt; color: rgb(35, 35, 35); line-height: 20px\"> <p style=\"margin: 0px 0 10px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\">Entre en 2023 con buen pie gracias a la <strong>NUEVA V12</strong> de Veeam, que llega próximamente con <strong>funcionalidades mejoradas</strong> que le ayudarán a <strong>fortalecer la ciberresiliencia</strong> de sus cargas de trabajo cloud, virtuales y físicas. Vea este <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxXAfCIrh3wQhYcr_9l14Q4k1V6S6_HoEX8uOi5yGaiTfa3BQYwL3LVsZBsZIPT2gqB0cm0Ajuxm-A--reUN2VIMu9VJ6TMOP1wlbq0PsSgbO/ODcwLUxCRy0zMTIAAAGIyTky3vaC6orrlFFioVGuIoVZfBmiBTbqHoiixxLPtI1l2j8X58cmeyjn4i63TsAH0cc_3d4=\">webinar grabado</a> (en inglés) para obtener más información sobre nuestro lanzamiento más importante hasta la fecha.</p> \n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td height=\"1\" style=\"height: 1px; line-height: 1px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n</tbody> \n</table> \n</div> \n \n<div class=\"x_-1384574013w100\" style=\"margin: 0 0 20px; width: 100%; max-width: 140px; vertical-align: middle\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/dc/EzDVpmEqw2ljfPECXjTAxXAfCIrh3wQhYcr_9l14Q4k1V6S6_HoEX8uOi5yGaiTfa3BQYwL3LVsZBsZIPT2gqB0cm0Ajuxm-A--reUN2VIMu9VJ6TMOP1wlbq0PsSgbO/ODcwLUxCRy0zMTIAAAGIyTky3vaC6orrlFFioVGuIoVZfBmiBTbqHoiixxLPtI1l2j8X58cmeyjn4i63TsAH0cc_3d4=\" style=\"outline: 0; text-decoration: none\"><img class=\"x_-1384574013align_center\" src=\"https://go.veeam.com/rs/870-LBG-312/images/light_webinar_on_laptop_computer_remote_keyboard_video_chat_user_headphones_dialog.png\" width=\"140\" style=\"display: block; border: 0\" alt=\"\" /></a> \n</div> \n</td> \n</tr> \n</tbody> \n</table> \n </td> \n</tr> \n<tr> \n<td height=\"10\" style=\"height: 10px; line-height: 10px\"> \n<div style=\"margin: 0; padding: 0; line-height: 1px\"> \n<img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display: block\" alt=\"\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n</tbody> \n</table> \n </td> \n</tr> \n \n<tr> \n<td height=\"10\" style=\"height: 10px; line-height: 10px\"> \n<div style=\"margin: 0; padding: 0; line-height: 1px\"> \n<img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display: block\" alt=\"\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"left\" style=\"font-family: Tahoma, Sans-Serif; font-size: 12pt; color: rgb(35, 35, 35); line-height: 20px\"> <p style=\"margin: 20px 0 24px; font-family: Tahoma, Sans-Serif; color: rgb(35, 35, 35); font-size: 12pt; line-height: 20px\">Hable sobre su estrategia de protección de datos con un representante de Veeam y encuentre la solución de backup más efectiva. </p> \n<table class=\"x_-1384574013align_center\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td style=\"padding: 7pt 18pt 0pt; border: 2pt solid rgb(0, 179, 54)\" align=\"center\" valign=\"middle\"> \n<div style=\"margin: 0 0 7pt\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"font: 11.25pt Tahoma, Sans-Serif; color: rgb(0, 179, 54); text-decoration: none; text-transform: uppercase\"><strong> \n\n\n\n \n \n </strong></a><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none; text-transform: uppercase\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3twFoQgKuThUiWewU2tCs78_-5jp-FvMwMDmn7RXXT1RTjoY34HuenpX0MkD0W6io7E=\"><strong>PÓNGASE EN CONTACTO CON 1 CLIC</strong></a>\n \n \n \n</div> </td> \n</tr> \n</tbody> \n</table> \n<table border=\"0\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\"> \n<tbody> \n<tr> \n<td height=\"1\" style=\"height: 1px; line-height: 1px\"> \n<div style=\"margin: 0; line-height: 1px\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n<tr> \n<td height=\"32\" style=\"height: 32px; line-height: 32px\"> \n<div style=\"margin: 0; padding: 0; line-height: 1px\"> \n<img src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" width=\"1\" height=\"1\" style=\"display: block\" alt=\"\" /> \n</div> </td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n \n \n<tr> \n<td height=\"26\" style=\"height: 26px\"> \n<div style=\"margin: 0; line-height: 0\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"center\"> \n<table width=\"196\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" style=\"table-layout: fixed; width: 100%; max-width: 196px\"> \n<tbody> \n<tr> \n<td align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"outline: 0; text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3lqLR6KiKRs7uum8gT3qN90aU-epSxcqrDtW1K6Pr8ckhTpBdYzs6R_JqnPq9LAl1ZI=\"> <img style=\"display: block; border: 0\" src=\"https://go.veeam.com/rs/veeam/images/icon_twitter_24x24_2x.png\" alt=\"\" width=\"24\" height=\"24\" /> </a></td> \n<td align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"outline: 0; text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3rScAsRqCjIlyJuiiM8q7fjg7m5Tt6BngCcL4hBHwYAiKF6PBFfKH53xSnij40KGiwk=\"> <img style=\"display: block; border: 0\" src=\"https://go.veeam.com/rs/veeam/images/icon_fb_24x24_2x.png\" alt=\"\" width=\"24\" height=\"24\" /> </a></td> \n<td align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"outline: 0; text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3k5gV62v-jdEG-HLD43AyCS0m4X-22xCjgMzhSl8UvN_ZDukh89Tjf1kGS3VFikSZQ4=\"> <img style=\"display: block; border: 0\" src=\"https://go.veeam.com/rs/veeam/images/icon_linkedin_24x24_2x.png\" alt=\"\" width=\"24\" height=\"24\" /> </a></td> \n<td align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"outline: 0; text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3h1qMRvqV9Bp8T-OgUFmYQ5Qr_LWJ2v0Dy5nbAqEHmZQT90uKDc_4ud12FuRubOze_0=\"> <img style=\"display: block; border: 0\" src=\"https://go.veeam.com/rs/veeam/images/icon_veeam_24x24_2x.png\" alt=\"\" width=\"24\" height=\"24\" /> </a></td> \n</tr> \n</tbody> \n</table> </td> \n</tr> \n<tr> \n<td height=\"26\" style=\"height: 26px\"> \n<div style=\"margin: 0; line-height: 0\"> \n<img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /> \n</div> </td> \n</tr> \n<tr> \n<td align=\"center\"> \n<div style=\"margin: 0 3px 5px; font: 9pt Tahoma, Sans-Serif; color: rgb(153, 153, 153)\">\n Veeam respeta su privacidad. Consulte nuestra \n<a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3W0Msc8mQRXvKqdOCxRdXtCOI8KJjWsUjiWq5TZXjEMIMPtaeEgYS3HSyXG2E9YW-OU=\">Declaración de privacidad online</a>. \n</div> <p style=\"margin: 5px 3px 15px; font: 9pt Tahoma, Sans-Serif; color: rgb(153, 153, 153)\"> Cambie sus <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3qb0mM6k5nNqaleaCXonilf0IfF0KmF13ROZle0gSicDoWNfTEgnBrJLIZUfVOhcX7g=\">preferencias de suscripción</a> o <a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: rgb(0, 179, 54); text-decoration: none\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3e7U6BSl3p9zSLLQxu5Cp81unT-DG-DOQe_L0DvRAFyw3UB0fEnQijAf21KaAVUzxwc=\">anule su suscripción</a> a las comunicaciones de Veeam. </p> </td> \n</tr> \n \n</tbody> \n</table> \n \n</div> \n \n \n</div> \n </td> \n</tr> \n</tbody> \n</table> \n<div style=\"margin: 0\"> \n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3pDp0yhIrbO061gt-3F4jUAoTFl26nblgTwsu8730adDfBSLWU3YslQU8mICVj7AHjs=\" style=\"outline: 0; text-decoration: none\"> <img style=\"display: block\" src=\"https://go.veeam.com/rs/veeam/images/indent.gif\" border=\"0\" alt=\"\" width=\"1\" height=\"1\" /></a> \n</div>\n</div> \n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://link.veeam.com/ODcwLUxCRy0zMTIAAAGIyTky3kWpP3d4he2KgAX4uvDBBuaruKocRSdciB24Sbyy2R1tWBvqPDslZWMyPrngeT3s7VA=\"></a>\n<img src=\"https://link.veeam.com/trk?t=1&mid=ODcwLUxCRy0zMTI6MDoyNjgzMzQ6MTYwODE5MToxMDA4Nzg1NjozMjIxOTE6OToxNDU4OTgxOjQ4MjYxMTA4OnNvcG9ydGVAYnJvd25pZXNwYWluLmNvbQ%3D%3D\" width=\"1\" height=\"1\" style=\"display: none\" alt=\"\" />\n\n \n</div>",
"display_key": {
"value": "2739",
"display_value": "2739"
},
"due_by_time": null,
"is_reopened": false,
"maintenance": null,
"subcategory": {
"id": "10918000000406260",
"name": "Others"
},
"created_time": {
"value": "1671451536657",
"display_value": "Dec 19, 2022 01:05 PM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
"assigned_time": {
"value": "1671464501869",
"display_value": "Dec 19, 2022 04:41 PM"
},
"resolved_time": null,
"completed_time": null,
"responded_time": null,
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1671464505698",
"display_value": "Dec 19, 2022 04:41 PM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [],
"has_linked_requests": false,
"notification_status": null,
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": false,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": null,
"request_template_checklist_ids": []
}

