#2391 · Sage | Recursos Cierre y Apertura
ID interno: 10918000000694389
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Others
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
1/12/22, 8:34
Resuelto
—
Actualizado
1/12/22, 9:47
Asignado
Dec 1, 2022 10:47 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
|
JSON crudo (detalle completo)
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"description": "\n \n \n \n\t\t\n\t\t\n\n \n \n <div style=\"margin: 0; padding: 0\" class=\" zm_-3428159830567387619_parse_-8092421524228544081\">\n \n <table style=\"background-color: rgb(27, 27, 27)\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr>\n <td>\n\n \n \n <table class=\"x_-1729995202baseTable\" style=\"border: 1px solid rgb(27, 27, 27); background-color: rgb(27, 27, 27)\" id=\"x_-1729995202respColumn\" width=\"600\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr bgcolor=\"#ffffff\" class=\"x_-1729995202container\">\n <td height=\"42\" align=\"center\" style=\"background-color: rgb(0, 0, 0)\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 90%\">\n <tbody>\n <tr>\n <td style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: left\" width=\"39%\">Sage</td>\n <td width=\"29%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: center\"> </td>\n <td width=\"32%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(0, 129, 70); text-align: right\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"\n\t\t\t\t\t\thttps://sg-mktg.com/MTY2OTg4MzU2MXxpMVJ0OHVaX1Z2RmROZG1IaWIzXzhGcjFweUhBdHdDbnZSYzNSQUZjLXBKVE9GYm9kQ20zWlJfbGhXanB3a0VZNk90RWhWVmpSYlphU0dtejlyVkZXbVhMVUJFa0pqZERlY0c2ckg0TzQtNFhKTkREMjdXcldzYngydlh2aE9JeUQtalJGVHVtcC12dWl0QWJpYUk5Qkg2TzhoWHM0UUFGR2pmb0FsMGtib0toZnpONVB5dUpfWks1cmdLVGR1dzhWMG9iLTdXSjI1VTB1UlpyMVRqNnFwSGlLcXQtMzVMNmVWMzZnSHhqbHRBbmlETG5uUFR2UFRLbzVYMVJVN2hJYnZpNTNmZz18SVUNkWilIPVNE2kusVKVhEgUT-JekU7tJ3dbRrNWTyg=\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">versión online</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n <tr>\n <td align=\"center\">\n \n \n \n <table width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr>\n <td bgcolor=\"#000000\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 16px 30px 16px 30px; line-height: 44px\" class=\"x_-1729995202content\"><table cellspacing=\"0\" border=\"0\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 0; margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\" bgcolor=\"#000000\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=a4YqgiWXennRUIr-2Ft29-2BbGz6t64QTHVtzVP-2BUc1neOaeYHKb2tZGERcvXf-2FYgcl775w0O-2BkicsCWsLGHrkA79l7AFqoPHh6G7lMg6pcU6X0-3D4OyU_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuB8ltppxxoVteEdCtLIrNayi7mZnnV-2BM1bgGdZQMqpt6JjB7nEDnt-2FTGrqS7EXw8N6keQvBiWw4G6-2Bd0fSDhk3Oout7h5DnwtawMOofgtybsyTYjj-2BDKvXyiHpRgtU54thMiAMV-2BjNVPK10-2FQzoaEYHTb2RWdqzVmNrpZ-2Fd0jwlMV4kQAh6PKXCNPYlMXaiIGh8ElZke-2Bv8iN9rMzLBQVX8-3D\"> <img src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/logo_sage.png\" width=\"120\" border=\"0\" alt=\"Sage\" style=\"max-width: 120px; margin-left: auto; margin-right: auto; border-collapse: collapse; line-height: 44px\" /></a></td>\n </tr>\n </tbody></table></td>\n </tr>\n <tr>\n <td bgcolor=\"#000000\" align=\"center\" class=\"x_-1729995202max-widht\" width=\"100%\" style=\"font-size: 0; padding: 0px 0px 0px 0px\"><div> <img alt=\"Sage\" border=\"0\" src=\"https://grupo.sage.es/comunicados/customer-success/images/ilustrations/Learning-environment Illustration.gif\" style=\"width: 100%\" width=\"600\" /> </div></td>\n </tr>\n <tr>\n \n\t\t\t\t\t\t\t <td class=\"x_-1729995202subHeadContainer\" style=\"background-color: rgb(242, 245, 246); color: rgb(0, 0, 0); padding-left: 30px; padding-right: 30px\" width=\"100%\" align=\"center\">\n <h1>CIERRE Y APERTURA</h1>\n <h3>Área Fiscal - Contable Sage 200</h3></td>\n </tr>\n <tr style=\"border-collapse: collapse; display: block\"> </tr>\n </tbody>\n </table>\n \n \n \n <table class=\"x_-1729995202contentLight\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr>\n <td class=\"x_-1729995202contentContainer\" width=\"100%\" align=\"left\" style=\"line-height: 1.5; font-size: 16px\"><span>\n <p style=\"margin: 10px 0px\">Un año más, un año menos, ya está aquí diciembre y venimos cargados de regalos: <strong>guía de contenido, sesiones online en directo</strong> y un <strong>vídeo</strong> de una de las sesiones ya impartidas, para ayudarte a realizar el proceso de <strong>cierre y apertura</strong> lo más <strong>sencillo</strong> posible y que puedas dedicar tu tiempo a otras cosas.</p>\n</span>\n <p style=\"margin: 10px 0px\">¿De qué trata cada recurso? Te lo contamos a continuación:</p>\n <ul>\n <li><strong>Sesiones online</strong> en directo, donde además de explicarte todo el proceso, podrás resolver todas tus dudas tras finalizar la sesión.</li>\n <li><strong>Guía </strong>con todo lo que necesitas saber sobre el proceso de Cierre y Apertura , incluidos los enlaces a artículos donde se amplía la información.</li>\n <li><strong>Vídeo</strong> con la grabación de una de las sesiones online que ya hemos impartido para que la veas cuando mejor te venga.</li>\n </ul>\n <p> </p>\n <p>Pulsa en los siguientes enlaces para acceder a cada uno de los contenidos:</p></td>\n </tr>\n </tbody>\n </table>\n \n \n \n <table class=\"x_-1729995202contentLight\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr bgcolor=\"#ffffff\" class=\"x_-1729995202container\">\n <td height=\"100%\" align=\"center\" valign=\"top\" class=\"x_-1729995202content\" style=\"padding: 20px 40px 20px 40px; background-color: rgb(255, 255, 255); border-collapse: collapse\">\n <table width=\"100%\" border=\"0\">\n <tbody><tr>\n <td> </td>\n <td> </td>\n <td width=\"150\" style=\"vertical-align: top\" align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration: none\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKdZV5iqJZ4IkiCE9c3e5eVnw3ovgy8afVzTRZaOY1EaEGex9RJ-2BUF860imC7zJ-2FitM9FZjRzAUoCCFwFt-2BGL-2Bp3TGl4uxd771vb8pyAA-2F5rQeYJM3K6aiSYtXA54e4VCiJJ8c8GWzStR4uMWsFZ7DkQ5-2FRJwLoHud-2BB6cHGTn7yF8se5_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuI58Dh1XFBwsvjzsZXlF2PzsvzEdrbhu5RIX39ge-2B3TzM0pmWUdhwTRceBrj7dZeWM1u3OCU-2FlZZ9B2AeuIYrUzMqQP3iejW66RLt5PnMCpR4XNPSKLwhkQRfm0Mc0-2F0CWc-2BU7vtZ6cCqP7Ycn4BsXZy1B7kacWjJ5jNRTJ7vZbVULgR-2BI3I-2FKa4HpgPpv-2F-2B4u1oj17XlAxmZoQvTRbowhc-3D\"><img alt=\"Sage\" border=\"0\" class=\"x_-1729995202img-pad-top\" src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/90x90_page_black-on-transparent_icon.png\" style=\"max-width: 50px; display: block; margin: 0 auto\" width=\"50\" />\n <div style=\"margin-top: 10px\"> <strong style=\"color: rgb(0, 0, 0)\">Guía Cierre y Apertura</strong></div>\n </a></td>\n <td width=\"150\" style=\"vertical-align: top\" align=\"center\"><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"text-decoration: none\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKVlsOF8uRwQ-2FDUuxrgIZv9-2BiIZ61s9vQPktyd4SNPVRHcR01g6xAqVG7nNjHYkhgPfyIiSeJJpZx6oi3KKHYlDU-3Dx4Oo_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuPp-2F2pABkl4G6zHxB54GjT6UnmMCiCoPnGawqux7cnSia4hRKmkNlf48NdNxL8uFYjhFF8EmurnbK4BfIX8XzjU6x19C2YD-2FHIeiwCb05IgtaBrZaFFG8Ime8C9ToWoVnHTQVrxqekfjcnhtlq698lsU0dnf8RkbTUbJMHEXxhEfaDTgXkJyFuD-2BDzZptKczVa4rWkgMZD-2FBSEkvhy1i2Jo-3D\"><img alt=\"Sage\" border=\"0\" class=\"x_-1729995202img-pad-top\" src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/90x90_video_black-on-transparent_icon.png\" style=\"max-width: 50px; display: block; margin: 0 auto\" width=\"50\" />\n <div style=\"margin-top: 10px\"> <strong style=\"color: rgb(0, 0, 0)\">Vídeo sesión Preparación Cierre y Apertura</strong></div>\n </a></td>\n <td> </td>\n <td> </td>\n </tr>\n </tbody></table> </td>\n </tr>\n <tr class=\"x_-1729995202comms-button-primary\">\n <td style=\"padding: 20px 0px 40px 0px\"><div style=\"text-align: center\">\n \n <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKTCPg3eIK8ehW3nI8hYhOV7gc5gn30jSFQF2lYAgAWLoTh53oiNqeD20UY981t58zM28WOq4M4evdk70Ixk-2FGIDuGSzSHj7I-2BkCWdupK1YpBZ2jcnMP01zjwquxXIVHf9YWZjr3tAp0-2FX6Oz1HaMBkM-3Df_NV_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuK4Ts-2FwghdlP-2BUdFMrxJh31HZ3dqcw0d6O3SYymPZevdScIGa8e-2BFRNoXILBr6VhF-2F4kooZ-2F23R2dvIt5hJqtMAysmTlaB0muH6If1jjpIA-2FFVhbvJIOfVuj-2BYaJbqtxWXDnhhJ5fV6-2FE6PSSh3VrVrjP4dCcQWh2NZxPoAiPFkhtClICtR3w86aI7a5oTRGDeoda6r4sqBRhrsAOywtwlg-3D\" style=\"background-color: transparent; border: 3px solid rgb(0, 214, 57); color: rgb(0, 0, 0); font-family: sans-serif; font-weight: bold; line-height: 40px; text-align: center; text-decoration: none; width: 220px; text-transform: uppercase; font-size: 14px\"> Sesiones online</a></div></td>\n </tr>\n <tr>\n <td class=\"x_-1729995202contentContainer\" width=\"100%\" align=\"center\" style=\"line-height: 1.5; font-size: 16px; font-weight: 400\">¡Felices fiestas!!</td>\n </tr>\n <tr>\n <td class=\"x_-1729995202contentContainer\" align=\"left\"><p align=\"left\" style=\"margin: 10px 0px\"><strong>Customer Services</strong><br />\n Sage\n \n </p></td>\n </tr>\n </tbody>\n </table>\n \n \n \n \n <table class=\"x_-1729995202contentDark\" width=\"100%\" cellspacing=\"0\" cellpadding=\"0\" border=\"0\" align=\"center\">\n <tbody>\n <tr bgcolor=\"#909090\" class=\"x_-1729995202ab_cloneable\">\n <td align=\"center\" style=\"padding: 20px 30px 10px; background-color: rgb(0, 0, 0); border-top: 1px solid rgb(220, 221, 219)\"><table width=\"220\" class=\"x_-1729995202social\" cellpadding=\"2\" cellspacing=\"2\" border=\"0\">\n <tbody>\n <tr>\n <td align=\"left\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1729995202ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKf-2FiosC1Vx4yGQePJ3dD-2F2qKhnen8EuRngNK6oCStNUMSk8C_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuAPsOP1LOsqVrZF30NbRQxmhCyrbOsG6bZA5a3n-2BabJGXPRrlpTKfxSEzbHZoI1m0otPvc-2FoMLqsULXIa0Rwv-2BXKaARGZn9j1aR1xD7lgZHVZl-2BcGKTswDzmQzYp7NrSu1OjxbOBzOxCi-2FpTo62xUXsfs27w63pJ7xjWMVQ8uFd6dspoUrQVwUlbkkcxM4EEHsiWFU4a6pApnG4iFgDUTjk-3D\"><img src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/facebook_icon.png\" width=\"20\" alt=\"Facebook\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1729995202ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKYS-2B6Q0AGC7so3qtj9p1p9HNMLy8EBQ-2Fdz0ySdkmLMGi_nFB_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuKaadxWMJLWQO1dlUm31Rinxolkr1ipAcpyHA7E6j944o3MiOw9MAmhy4L7Lh5kfwnhc-2FQ1-2BiDZFTIOqUX-2FVnTC3xIdIb4biEjC2-2BdVPPHJdRz7COXG-2Fm3WEgw0dqRLmRVX6YGTMJC8zB37m9DMDsecseo9N6NkMFzCd0zcOJEpDcO4bHfbAlINBj4tT3ixIs1Mus45FZgrxnpBSXl9jypc-3D\"><img src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/Twitter_icon.png\" width=\"20\" alt=\"Twitter\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1729995202ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKQuurrXDPV3Wxs48IeVTqQw-2FqKNsQKv80qY6jjIqeM9W0nhjWzG2-2FbvM6IestI3PTQ-3D-3DrhEO_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vhILI-2FbsPjNm9Wu9C4dhYl0DsZ8wGKT-2FrBDWWkH9gMQVN0U2RQDdWGUroqCMxe3XyLkI7vh9ibOVo3fWCoN4yUUu5Sn2SEpaMVSLNCR5o-2FguFTm2lgdoaHVJmrVYXYyuk-2Bj7qiXukAKTEviKVaIrJ5RTIyuw5q8irc6yw7H1qgiuJu0qPYf3Qnu16OG6c8jWRsR2M7BYTgdyRmnJjcwOs7MlA2OO7VLD52FYy3Kx2QEJ4tpH2-2F9kFMHOttACgLeQ3Ivy-2BAaLh6mUC7FWYUBO5gOZiosdD8hrL07Kkxrzg2iqFacGz-2BBsiY1lEGccfJRPrJ7SzAtrRlJhb4X4QF4WMR-2FDsH04EQW6TuCaFTjTffU5z6BH1HzcsOooBU3-2F27Ca1o-3D\"><img src=\"https://grupo.sage.es/comunicados/customer-success/images/icons/Linkedin_icon.png\" width=\"20\" alt=\"LinkedIn\" border=\"0\" style=\"width: 60%; 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