#2319 · Actualización de producto
ID interno: 10918000000679001
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
—
Subcategoría
—
Tipo
Incidencia
Canal
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
28/11/22, 8:30
Resuelto
—
Actualizado
29/11/22, 9:05
Asignado
Nov 28, 2022 09:44 AM
Respondido
Nov 29, 2022 10:05 AM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
|
||||||||||||||||||||||||||||||||||||||||||
Resolución
JSON crudo (detalle completo)
{
"id": "10918000000679001",
"sla": null,
"mode": {
"id": "10918000000008033",
"name": "E-Mail",
"internal_name": "E-Mail"
},
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"tags": [],
"group": {
"id": "10918000000199875",
"name": "Brownie (HQ)",
"site": {
"id": "10918000000794001"
},
"deleted": false
},
"level": {
"id": "10918000000168252",
"name": "Nivel 1 - Primera Respuesta"
},
"assets": [],
"impact": {
"id": "10918000000009652",
"name": "Afecta al usuario"
},
"is_fcr": false,
"status": {
"id": "10918000000085001",
"name": "Cancelada",
"color": "#cacaca",
"stop_timer": false,
"in_progress": false,
"internal_name": "Canceled"
},
"is_read": true,
"subject": "Actualización de producto",
"urgency": {
"id": "10918000000009529",
"name": "Alta"
},
"category": null,
"email_cc": [],
"email_to": [
"soporte@browniespain.com"
],
"priority": {
"id": "10918000000008169",
"name": "Normal",
"color": "#006600"
},
"template": {
"id": "10918000000008023",
"name": "Incidencia",
"image": "incident-icon",
"layouts": [
{
"id": "10918000000102032",
"name": "requester_layout"
},
{
"id": "10918000000102034",
"name": "technician_layout"
}
],
"comments": "Interrupción o reducción de la calidad no planificada del Servicio",
"inactive": false,
"workflow": null,
"has_tasks": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"checklists": [],
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"is_default": true,
"sort_index": "1",
"user_groups": [],
"created_time": {
"value": "1169631000000",
"display_value": "Jan 24, 2007 10:30 AM"
},
"has_checklists": false,
"has_user_group": false,
"support_groups": [],
"template_fields": [
{
"name": "email_ids_to_notify",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "request_type",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "mode",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "urgency",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "group",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "level",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "resolution.content",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": false,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "impact",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "technician",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "priority",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char2",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "status",
"layout": {
"name": "technician_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": false,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "email_ids_to_notify",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "attachments",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subject",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "description",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "responded_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "assets",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "requester",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": true,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "created_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "first_response_due_by_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "site",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "completed_time",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "udf_fields.udf_char3",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "category",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
},
{
"name": "subcategory",
"layout": {
"name": "requester_layout"
},
"scopings": [
{
"value": false,
"scope_name": "mandatory"
},
{
"value": true,
"scope_name": "requester_can_view"
},
{
"value": true,
"scope_name": "requester_can_edit"
}
]
}
],
"service_category": null,
"last_updated_time": {
"value": "1747822830943",
"display_value": "May 21, 2025 12:20 PM"
},
"show_to_requester": true,
"task_configuration": {
"trigger_after_approved": false,
"trigger_after_creation": false,
"allow_requester_to_view": false,
"allow_requester_to_select": false
},
"is_service_template": false,
"reference_templates": []
},
"workflow": null,
"email_bcc": [],
"has_draft": false,
"has_notes": false,
"lifecycle": {
"id": "10918000000183026",
"name": "Ciclo de vida de una Solicitud",
"inactive": false,
"is_published": true
},
"requester": {
"id": "10918000000284403",
"name": "Soporte Técnico Sage",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": null,
"email_id": "area.soporte.es@clientecomunicacion.sage.com",
"sms_mail": null,
"job_title": null,
"last_name": null,
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "Soporte Técnico Sage",
"user_scope": "internal_user",
"employee_id": null,
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"created_by": {
"id": "10918000000007977",
"name": "System",
"site": null,
"phone": null,
"mobile": null,
"email_id": null,
"sms_mail": null,
"job_title": "",
"last_name": "",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
"department": null,
"first_name": "System",
"user_scope": "internal_user",
"employee_id": "",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"department": null,
"display_id": "2319",
"is_overdue": false,
"is_trashed": false,
"message_id": "<PRp5hx5zQuOxfyI2b9LjjQ@geopod-ismtpd-3-6>",
"resolution": {
"content": "<div class=\"personalize-wrapper\" style=\"font-family: "trebuchet ms", arial, helvetica, sans-serif, sans-serif; font-size: 13px\"> <div>solicitud no valida.</div> </div>",
"submitted_by": {
"id": "10918000000167018",
"name": "Edwin Martinez",
"site": {
"id": "10918000000794001",
"name": "HQ",
"deleted": false,
"is_default": true
},
"phone": null,
"mobile": "680658288",
"email_id": "edwin.martinez@browniespain.com",
"sms_mail": null,
"job_title": "Retail Project Operations",
"last_name": "Martinez",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
"department": {
"id": "10918000000174683",
"name": "IT",
"site": {
"id": "10918000000794001"
}
},
"first_name": "Edwin",
"user_scope": "internal_user",
"employee_id": "emartinez",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"submitted_on": {
"value": "1669712719687",
"display_value": "Nov 29, 2022 10:05 AM"
}
},
"technician": {
"id": "10918000000167018",
"name": "Edwin Martinez",
"site": {
"id": "10918000000794001"
},
"phone": null,
"mobile": "680658288",
"email_id": "edwin.martinez@browniespain.com",
"sms_mail": null,
"job_title": "Retail Project Operations",
"last_name": "Martinez",
"photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
"department": {
"id": "10918000000174683"
},
"first_name": "Edwin",
"user_scope": "internal_user",
"employee_id": "emartinez",
"is_vip_user": false,
"sms_mail_id": null,
"cost_per_hour": null,
"is_technician": false
},
"udf_fields": {
"udf_char2": "Remoto",
"udf_char3": null
},
"attachments": [],
"description": "\n\n\n\n\n \n\n \n\n \n\n\n\n\n\n\n<div style=\"margin: 0 auto; padding: 0; background-color: rgb(27, 27, 27); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 16px\" class=\" zm_6370396188928944125_parse_-7963939522758075500\">\n\n\n\n<table border=\"0\" bgcolor=\"#1b1b1b\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse; background-color: rgb(27, 27, 27)\">\n \n \n <tbody><tr>\n <td align=\"center\" style=\"text-align: center\"><table bgcolor=\"#909090\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"display: table; width: 600px; max-width: 600px; background-color: rgb(144, 144, 144); margin: 0 auto; padding-top: 0px; padding: 0px; border-collapse: collapse\" class=\"x_-1890254338container\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_-1890254338max-width\" width=\"100%\" style=\"font-size: 0; padding-top: 0px\"><table bgcolor=\"#ffffff\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" align=\"center\" width=\"600\" style=\"width: 600px; max-width: 600px; background-color: rgb(255, 255, 255); margin: 0 auto; padding: 0px; border-collapse: collapse\" class=\"x_-1890254338container\">\n <tbody><tr>\n <td height=\"42\" align=\"center\" style=\"background-color: rgb(0, 0, 0)\"><table border=\"0\" cellspacing=\"0\" cellpadding=\"0\" style=\"width: 90%\">\n <tbody>\n <tr>\n <td style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: left\" width=\"39%\">Actualización de producto</td>\n <td width=\"29%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(171, 171, 171); text-align: center\"> </td>\n <td width=\"32%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 11px; color: rgb(0, 129, 70); text-align: right\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://sg-mktg.com/MTY2OTYyMzk5NnxicHRoaWRnVUVCb1Q0S09UdzFiXzBmbURTcjVaY083ZXlCd0pFRjQ5STVva2JSYlhQTE1vM0FWYjYtemdSTDdzSG5mQk13Y0hfQkljX0NkeDNsdXhvR0YyT296MnV6cWUwS2pNWlE3aXRPbjdoRF9Jbk43akpwOWUxU3VKSGExSjNaQldTci13QmhwTzVWbFVibGZNZEczZkd5SmZtUzdEc1NxVTVZQ282WWJRSW1fQnFaSDg4eGJxdjJCRlp6ZTVFS0VTZmVIZThkQ3ZrV09mWWRFNlVraFVMM1JraVluNzBOWkdJb1hTWjBTMEVaSW9WcTdYeGI5OXROQ3B6OTVLakxRSVpJWT18CIpEI_8clS6dd6flYeAHeXVqxkBXSShokx4-MiygfU8=\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">versión online</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n <tr>\n <td bgcolor=\"#000000\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 16px 30px 16px 30px; line-height: 44px\" class=\"x_-1890254338content\"><table cellspacing=\"0\" border=\"0\" align=\"center\" style=\"background-color: rgb(0, 0, 0); padding: 0; margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\" bgcolor=\"#000000\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=a4YqgiWXennRUIr-2Ft29-2BbGz6t64QTHVtzVP-2BUc1neOaeYHKb2tZGERcvXf-2FYgcl775w0O-2BkicsCWsLGHrkA79l7AFqoPHh6G7lMg6pcU6X0-3DzSlZ_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRU6BUaHon9m0fsbObZcCQr1f-2Bf28EMNi5XJKQAwpaIT67xWqZm82eFwxYJIO1ySMU15NFkq9bOQWePIL0aD1hXuG-2FpbSLU-2FXorYGmqqMb8rAOAeXPWqVdHQBjXaDCaCae1c1FIZ86-2By3ZJBYwqOhzOkEvSO3-2FwxHpsDZV5afgiwB0PWmfD3TAaKvNMgIUCa6B8Dw6-2FysjRFksj9XACZYUAgEYQb6l3ogZnU-2BYRzhDY2a-2F5ZPXYFIOKd6xoo0aCBD13-2Fc00koa6gx0ylNg51AnkQ-3D-3D\"> <img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/logo_sage.png\" width=\"120\" border=\"0\" alt=\"Sage\" style=\"max-width: 120px; margin-left: auto; margin-right: auto; border-collapse: collapse; line-height: 44px\" /> </a></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n \n <tr style=\"border-collapse: collapse; display: block\">\n <td align=\"center\" valign=\"top\" bgcolor=\"#F2F5F6\" height=\"0\" style=\"font-size: 0px; border-top: none; border-bottom: none; padding: 32px 40px 32px 40px; border-collapse: collapse; display: block; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; background-color: rgb(242, 245, 246); border: 0 none\"><table width=\"100%\" cellpadding=\"0\" cellspacing=\"0\" border=\"0\" class=\"x_-1890254338fluid\" style=\"margin: 0; padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody>\n <tr>\n <td valign=\"top\" width=\"53\" style=\"border-collapse: collapse\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/60x60_info_black-on-transparent_icon.png\" width=\"40\" alt=\"Sage\" style=\"width: 100%; max-width: 40px; height: auto; display: block\" border=\"0\" /></td>\n <td width=\"467\" style=\"line-height: 32px; margin: 0; border-collapse: collapse; font-family: Sage-Headline-Black, Helvetica, Roboto, Segoe UI, Arial, SansSerif\"><div>\n <h2 style=\"margin-top: 0; margin-left: 16px; font-size: 26px; line-height: 33.6px; margin-top: 0; margin-bottom: 0\">Actualización de producto</h2>\n <p style=\"margin-left: 16px\"><strong style=\"font-weight: 700\">Sage Murano</strong> | V. 2022.95.000</p>\n </div></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n \n \n <tr>\n <td align=\"center\" height=\"100%\" width=\"100%\" valign=\"top\" style=\"padding: 32px 40px 32px 40px; background-color: rgb(255, 255, 255); border-collapse: collapse\" class=\"x_-1890254338content\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"right\" valign=\"top\" class=\"x_-1890254338max-width\" style=\"text-align: left\"><table align=\"right\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"168\" style=\"width: 168px; border-collapse: collapse\">\n <tbody><tr>\n <td valign=\"top\" align=\"center\" width=\"80%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-weight: 300; color: rgb(0, 0, 0); font-size: 16px; text-align: center\" class=\"x_-1890254338text-center\"><div align=\"center\"> <img src=\"https://grupo.sage.es/customers_services/imagenes/internal_square/AnaMaria-Narvaez.jpg\" alt=\"Sage\" width=\"150\" height=\"150\" class=\"x_-1890254338img-max\" border=\"0\" align=\"center\" /> </div></td>\n </tr>\n <tr>\n <td valign=\"top\" align=\"right\" width=\"100%\" style=\"font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-weight: 300; color: rgb(0, 0, 0); padding-top: 10px; font-size: 15px; text-align: center\" class=\"x_-1890254338text-center\"><p>Ana María Narváez</p>\n <p><strong>Soporte técnico</strong></p>\n <p>Customer Services</p></td>\n </tr>\n </tbody></table>\n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"336\" style=\"width: 336px; float: left; border-collapse: collapse\">\n <tbody><tr>\n <td valign=\"top\" width=\"100%\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\" class=\"x_-1890254338max-width-no-pad-l\">\n \n \n \n <div>\n <p style=\"margin-bottom: 16px\">Hola:</p>\n \n <p style=\"margin-bottom: 16px\">Ya está disponible la última actualización para tu producto. Mantenlo siempre actualizado y benefíciate de todas las mejoras que vamos incorporando.</p>\n <p style=\"margin-bottom: 16px\"> </p>\n </div>\n\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t <div class=\"x_-1890254338button-global-black\" style=\"font-size: 100%; margin: 0; padding: 0; margin-top: 0px; margin-bottom: 15px\">\n <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKbJa9e087eBUDjEeA4ZDZF6twKarjjosi1xphDnydcFX5dm1lMKxbk1nyanD1Yv2skLoCRLOr9A-2B15HZoL4v4aXarrrGIapEQX1jax-2FCU9o71D4a4VmsIBFrmzqkCnDEPRhkL64rcTrYeRerHmmLm64-3D7p_U_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRl-2BpBFcEJusFRep7cxOSd-2BS4YpiYBJ-2BKpEsFjJt-2BPgg-2FKDI6jROPJk0lEnye1TexyXPdzJex1S97zS26pY0fS4bVqn1pGHQzVFq2W20-2FAtDp28LbU2Gw1-2B5-2FJ0Pz4-2FTd7VfMK-2B7iarARrDFMoqan-2BdBAiLR1L-2F32jDyunokluDLetNVgHqP7Ne7wvU1bsxABeF-2B29wwzJZyl9flhIuzwtnT5Z-2Br2Do-2BeUPU4hjmDVb0WncDrgcrym-2FILrrTmQ9hAJ-2BFnKOkiy2eaukwxdSPad1A-3D-3D\" style=\"background-color: rgb(0, 0, 0); border: 1px solid rgb(0, 0, 0); color: rgb(255, 255, 255); font-family: sans-serif; font-size: 16px; font-weight: bold; line-height: 40px; text-align: center; text-decoration: none; width: 250px\">Novedades de la versión</a>\n </div>\n \n \n \n </td>\n </tr>\n </tbody></table></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#ffffff\" style=\"background-color: rgb(255, 255, 255); padding: 0px 40px 32px 40px; border-collapse: collapse\" class=\"x_-1890254338content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td valign=\"top\" align=\"center\" width=\"100%\"></td>\n </tr>\n <tr>\n <td valign=\"top\" align=\"left\"><div>\n <p>Puedes actualizar desde tu <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKbJa9e087eBUDjEeA4ZDZF4ti5er-2FjPTxk77B4a7oLPV2s4Q_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRrC3R0cTVKzpYRncVicixy0qw67SdL5eCXAFyV8MVhRG9tNZkSbA20n93bP-2FHHwO0U7ZShIe7RIqJ-2F8FJD3yNDy-2FHsb4S-2B5OIExBrnPgLxfXYMJsC-2BFyKNMlNvcQeZV0TxkZjVKQG6p8J375FD5rg9Jv8izXehpvBLxkBQthd9Rmuot2n1BapgZKweJDDk90OqJ1xeGCgVGuKc6j-2FYIR1cob-2FcFCp11jE-2FY5T2peUMP8KDDE-2BeyatobsypM0s7jU60MwbtHJ2-2Fp1oKsD-2FvNLJBA-3D-3D\" style=\"text-decoration: none; color: rgb(0, 129, 70)\"><strong>área de cliente</strong></a>.</p>\n \n <p>*Es necesario que la descarga se haga desde Internet Explorer 7 o superior.</p>\n <p> </p>\n <p style=\"color: rgb(0, 129, 70)\">Te recomendamos que para optimizar el proceso, la descarga e instalación se realice en las horas de menor acceso de usuarios a tu producto.</p>\n </div>\n </td>\n </tr>\n </tbody>\n </table>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#F2F5F6\" style=\"background-color: rgb(242, 245, 246); padding: 20px 40px 0px 40px; border-collapse: collapse\" class=\"x_-1890254338content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"left\" style=\"margin: 0; border-collapse: collapse; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; font-size: 16px; line-height: 24px\"><div>\n <p>Si tienes cualquier duda no dejes de preguntarnos lo que necesites, estamos disponibles en nuestros canales digitales: </p>\n </div></td>\n </tr>\n </tbody></table></td>\n </tr>\n \n \n \n \n <tr>\n <td align=\"center\" valign=\"top\" bgcolor=\"#fff\" style=\"background-color: rgb(242, 245, 246); padding: 32px 40px 32px 40px; border-collapse: collapse\" class=\"x_-1890254338content\"><table align=\"left\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_-1890254338max-width\" width=\"100%\" style=\"font-size: 0; padding-top: 0px\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_-1890254338max-width\" style=\"font-size: 0\">\n \n <p>\n \n \n\t\t\t\t\t\t<table width=\"517\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"float: left; margin-left: auto; margin-right: auto; border-collapse: collapse\" class=\"x_-1890254338max-width-pad\">\n <tbody><tr>\n <td style=\"padding: 16px 0px 14px 0px; margin: 0px; font-weight: 700; font-size: 16px; text-align: center; background-color: rgb(0, 0, 0); line-height: 22px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(255, 255, 255)\" class=\"x_-1890254338text-center\">Centro de canales digitales </td>\n </tr>\n <tr>\n <td bgcolor=\"#FFFFFF\" class=\"x_-1890254338text-center\" style=\"padding: 12px 15px 12px 15px; background-color: rgb(255, 255, 255); margin: 0px; font-weight: 400; font-size: 16px; text-align: center; line-height: 22px; background-color: rgb(255, 255, 255); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; color: rgb(0, 0, 0); font-size: 14px; height: 47px\"><div><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKTCPg3eIK8ehW3nI8hYhOV5ZDtwLHbrX7Jns8UplDS1pBO7aJsmnRbulTOtB3n3yFsoff2L-2FQpUYVbqYlUwcNwFl1hTNBgungl99EeLF9L1dHDC2_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgR-2Bz9h1NWZVtm20OUMXM6J5Ivfinl2ibItt7irp-2BtJ9p4rgoFFNQrfe75uhpbpNM6q8c3I9nLQdgfSlyKFXmztt8Hc0G43uJWNGsLqm6UbxrrndhUuO-2F7fhvqk2FG7uLIGJRbw8FaU15srpg7Q9zUu5osU6jRo2MzL2f8RAwjG4uENYmsbutrEPmUNl14O42TKS3IzSs2sER-2F-2Fd2m-2Bn0vZShmS08sHuFEfDwTy9q3RI7jPM6AOU1o-2BNFCm5FK1REh4YgSWwt-2FTeu9YIlpWRQ2otw-3D-3D\" style=\"color: rgb(0, 129, 70)\"> <span> <strong>Comunidad | Foros | Base Conocimiento |Chat | Formación | Servicios</strong></span></a></div></td>\n </tr>\n </tbody></table> \n\t\t\t\t\t\t \n\t\t\t\t\t\t \n\t\t\t\t\t\t \n </p></td>\n </tr>\n </tbody></table></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" class=\"x_-1890254338max-width\" style=\"font-size: 0; border-collapse: collapse\"></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" class=\"x_-1890254338max-width\" style=\"font-size: 0; border-collapse: collapse\"><table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\" style=\"padding-top: 0; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; border-collapse: collapse\">\n <tbody><tr>\n <td align=\"center\" valign=\"top\" class=\"x_-1890254338max-width\" style=\"font-size: 0\">\n \n \n \n \n </td>\n </tr>\n </tbody></table></td>\n </tr>\n \n </tbody></table></td>\n </tr> \n \n \n\t\t\t \n\t\t\t \n\t\t\t \n\t\t\t \n \n \n \n <tr>\n <td align=\"center\" style=\"color: rgb(0, 0, 0); margin: 0; padding: 32px 40px 32px 40px; font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif; border-collapse: collapse; font-size: 16px; padding: 15px\"><div> <span>Gracias por confiar en Sage</span> </div></td>\n </tr>\n \n \n \n <tr class=\"x_-1890254338ab_cloneable\">\n <td align=\"center\" style=\"padding: 20px 30px 10px; background-color: rgb(0, 0, 0); border-top: 1px solid rgb(220, 221, 219)\"><table width=\"220\" class=\"x_-1890254338social\" cellpadding=\"2\" cellspacing=\"2\" border=\"0\">\n <tbody>\n <tr>\n <td align=\"left\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1890254338ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKf-2FiosC1Vx4yGQePJ3dD-2F2qKhnen8EuRngNK6oCStNUMYMKi_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRR0Tn0wVjF8iSa01W9EmBDRTajLg7wWupMPr69v1Z0IeAUAuLQTuvaOnYcHARTPba7tPIwK4-2Fz2SZAM7H28wDB70JX4fcCOFxK0unjFxGxQt72dPuQpM8zHfetOiik-2BIM3f6igx0bMpYpsYwxdUSyVFRYOGhaAlp3aXAnBk-2BtoYE88wd3CznRAJlSGnxhi3NHycKD5-2BnbgPlWFmrc2LPBaIxCq5M5xUunb2P0DpmD-2BXWMopXM9zP-2FCE6i9lsQDZt61GwSk-2B9NTEaGeP4VBStnzA-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/facebook_icon.png\" width=\"20\" alt=\"Facebook\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1890254338ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKYS-2B6Q0AGC7so3qtj9p1p9HNMLy8EBQ-2Fdz0ySdkmLMGiv3PJ_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRL-2B45u-2FSCO8tOKjuTnqiYflRj-2Bpi7w5oryGn8rYY9-2FID3hJccXblZsjWyRj-2Fr1hlrt1WBpjl9d6qjeYI45eMZ2MOCmTO99zQ61-2Fhi1N2yvjAaZxcD94HleKKjdKXYYIUbyMQNaFh1qMH9ZU8Ic1vsTDv8hvHvl-2B3bKrQxYSn3KW-2FmfgCZYrZ-2BBGXcwRb6eykQtF6juiPaCJN8WAt-2BspYZjgs3tgnlxBSEkPwFBbik8h33E9ncLFMQvEM1-2BieXbd6SUA3o-2FsfIjmWP737H2grsbw-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Twitter_icon.png\" width=\"20\" alt=\"Twitter\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1890254338ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKQuurrXDPV3Wxs48IeVTqQw-2FqKNsQKv80qY6jjIqeM9W0nhjWzG2-2FbvM6IestI3PTQ-3D-3D2uJa_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRtg1CfdbfPuFk99JxODz0HFZ8ppLk7GpxzBs4fgPpRL3DNeLuxr7h-2FQzKcMw1H1bI7DZcZGOWKyAWbshZB1z2LiEOiXjqvQ-2BNUWUXwkXjVJEHDHW6ymycLhd4L5DyQ-2FPEXJfnraYQUxcQTxp9vYUkoDU7HAVG2Pjp-2B7Uk0xeUkxElXsxGVWqBYvYfzAQVP8kNPFm8KDyJBxuFdnu-2FXpSIDfn0Hz52BorR1f82AQyoey-2FtIhYCsvJfzxSfuejndo7ctmjstDLJrg41JfUJlzxz9g-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Linkedin_icon.png\" width=\"20\" alt=\"LinkedIn\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1890254338ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKS-2F6idrdylZbfldfhIUbfMEchU4LpaO0ri99jEBYe-2Fgub_d0_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRIjB3yvl07onKTnZzIHyaY0QJGqBXjtr0yDn-2BT5sYvnV3wu-2FAs5eRMOG2wh3d2H3J2mrRQWmgoseRYHEemAXBiwStTRrCCH-2FC8xBQpf-2B1EeryQZqgEo5Oh-2F3-2BHGVZg-2Bezka61BveG-2BTS76mvaxINJyi7WRNRmYYQgdvo7VhFNbQYQKATPKgXtJ9-2FMzIgd3Yy3pxujQHkR5MSqOSNOjvyjE5ChPjXlc-2BWCCTimbNEygxWpay4NN9xP3cQSKkynwCVdrCaXrrI2OH13yFadAxrcXA-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Youtube_icon.png\" width=\"20\" alt=\"YouTube\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n <td align=\"center\" valign=\"middle\"><a target=\"_blank\" rel=\"noopener noreferrer\" class=\"x_-1890254338ab_editable\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKXKpq72-2BCIxeCb9oeG-2FIoSPbK0qP6cUHeaPoB3bYK5IN1jPb_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRmaOCZtUfun8MU16mTIDgdUjP3IYQE7yP017VyCZDrGHgJ28iJp3otZZukYgH0ykB8JSLttrYW1MOuPAXiyxpEHx8D-2BardDj7273XNFbUJYPqRPTzRIqrC9UmprZa6PGc-2BKYR6mGFQO8af9t0alk2NcaYkaHrQRdHL85LxJ9SGDpELT7gvju5xe9UGlu9ggG0eUD2Gx3kSakdLWOP1313Jzm1s1I8q-2BZZPBmRJrG0TFTkcgh-2FLoi4hEIv33zPz1-2BHi136MkuRcKfc-2B0gCDgUq9Q-3D-3D\"><img src=\"https://grupo.sage.es/customers_services/imagenes/imagenes_2022/Instagram_icon.png\" width=\"20\" alt=\"Instagram\" border=\"0\" style=\"width: 60%; max-width: 20px\" /></a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n <tr>\n <td align=\"left\" valign=\"top\" colspan=\"5\" style=\"padding: 10px 32px 32px 32px; background-color: rgb(0, 0, 0)\"><hr style=\"color: D9DCDC; border-width: 1px; width: 100%\" />\n <table width=\"100%\" class=\"x_-1890254338social\" cellpadding=\"5\" cellspacing=\"5\" border=\"0\">\n <tbody>\n <tr>\n <td valign=\"top\" style=\"padding-top: 15px; text-align: left; font-size: 12px; line-height: 1.2; color: rgb(171, 171, 171); font-family: Sage-Text, Helvetica, Roboto, Segoe UI, Arial, SansSerif\">© Sage Spain SL. Derechos reservados.<br />\n Moraleja Building One, Avenida Europa, 19 – planta 1, 28108 – Madrid<br />\n No respondas a este mensaje. Esta dirección de correo está destinada al envío de información y no está habilitada para la recepción de mensajes.<br />\n Este correo electrónico está directamente relacionado con los servicios que te prestamos y no tiene la consideración de publicidad a los efectos de la normativa sobre protección de datos o comunicaciones electrónicas.<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/asm/unsubscribe/?user_id=9796111&data=yCh2wbV268tr8ntLlC8KEatYJ5inw_r8EGyb2QuKzJdoMDAwdTAwMLGC9KYoGSL1r0JKNLFrDKvwsjN3sF7mStP66oIESXA_nJuDcGHJm-QCGptj7o0dZ0A6YRktAcHTYdglkj7Elgr7k3iGkhfodFO2Z35eYECqd7yjJ95H69SFYQHABMUus_0xioxHJ9hIfPTumBZKz7c7LU0RV7Yskd1XzHa2rJMbHpX1-vfQQBbxfj6luMo4-ftJJBeR27JapBWRUfwa0rSvjVZFYC58qJSTwypyAzDnteZ__rT8DhueVJIt7G27Ef31wh3BSNutjxHSHHbDPDeF3Q0PWvoY56tllCpQGVmSg7-Eun62sdDrSdXS2w0qpd8kp7_qIMOk9UFzuTKUnig2QHPTX9C5o7_SoyYNuZWnyuEVveH1K8qE0oc8Isqj0r7WjfA_CgarqYLxdm5w2vIMV-Krc-UmfZImAG9BCT5njDQihJTIiJySAj5t2R50pMRkZUuFUyOsnw6DWAKkmWM4FT_jM2ZWNzlKY7e4nihxC11bLeh3cEI7jogdjcKoRrY0IzGBF5hvq6PhS7L6IF8FWLZFX_Q9Znj1vZK6kfBsUo2Z--uWBhMdQgyROR6vsoNvr_4L44MGejp4fdcj5dxF0GU96y5D1jEyDiKVBpKbltJvezNJOktLPQW8heZowg==\" style=\"text-decoration: none\"> </a> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://url.clientecomunicacion.sage.com/ls/click?upn=dQXgKqGXRvqsZVLhwjENKUs1kOHiaRTb-2BZJsl6hJjSlhAUPX2eRD4KBIVraVGZfnJZQiyMr8zCOPiM81TsF-2BZIxhm12EpvSKCfHtJ3xMjbg-3DvPGm_GLAFkfTzvAnleQ364Xbmkrm7G3L4xTOILJX2XAn92MGoEuGxqlBHByxH2xQ-2B2QA-2BIwxKkdcl2ah3A5Sx-2BiAs9NqI3M7U5xIf5qepvHfc7vjMYjypb5hoeR2qc-2FXRwHkQFC5HWpvmzjpTecbzfk-2BoFDydQ4XR2GUXOedZ-2BnGFY4OPlM-2BgD99Hy82eaNgFTc1Tkpu232oxwSMjsQQlAoVtLhq5NfWZxWzNjmhLkY0-2BOaIyfC8XMhBgQBwEe4OaBPgRC7r7enYbXtUb7iuRoPh0uUaNU9-2B3cyDFGCK7JK-2BS1qE7YxNy20TcxVMUxJtJb8nrE2WUaNsRMx58hH4Z9RQKFYy1OS1EaeuNGfK9TC5wwthsXg8mnY-2BIvP-2BooVFddiuA8VStct8B7gOFKp-2BVIU0osTIYTHF9lCZrtqAg9IWNovB8DpY3-2FqZZ2JozBLVa30hQVu3qLeeYZuDdeRLWLBzhEMnjOEATJIT6qUiVMhipie6sUC9YNlVCvesintW8VnWXvLCIFCja44PH5ANfv9DUHQ-3D-3D\" style=\"text-decoration: none; color: rgb(0, 129, 70)\">Privacy Policy</a></td>\n </tr>\n </tbody>\n </table></td>\n </tr>\n \n \n \n </tbody></table></td>\n </tr>\n </tbody></table></td>\n </tr>\n</tbody></table>\n<img src=\"http://url.clientecomunicacion.sage.com/wf/open?upn=fR9cXWXlz3SBKARIaJQQY9kJBwiMfyZRQhyCbQtfy3D1HzIXq9gE-2BpIp7c7fgN5ZHvdYNfNOyt5l9KEdYG5U7JZCD2MDVHV0iClF0fVQqj4WXrUzAKzJyylPtjRKM9Z-2Fljh2qZOkz-2BYDiP6zwJuMIVG9n084dNHf9cwdXowXYsA4FXw1lefhMqazcxZK4cWKL5bAJMtyqYyLqsz7rVJb3rwT8swXvF23lVwg-2FZDgrq7-2F10g4COl43BoEfYVhtbFomDq9HpMgDZI1UFd83JfQlVC36PxPAkBZ2PderrsV3J8M9LPn-2Fpmunhkgah5zU6h1h-2BY-2FpFTa-2FI8WJL959XTcKc1g8kFqrzYeGmFzlbL82mWPTLwvxZIFh-2BlT9gkmp3Uq18GBbuVPjm0TZ-2F5o-2BxRoK9PS-2F72QIROJMv47aizZNQMXBZpJhSLWGTSpak3UmH-2BLn6V5vMIh5M-2FAHNwe6yEl9ClOXsXDYkDggiXCX27Sy6cqkCLXO43fMCvn-2BuyT6O9BeScj8PSDJyugJ9FC4LzCxg-3D-3D\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" style=\"height: 1px; width: 1px; border-width: 0; margin-top: 0; margin-bottom: 0; margin-right: 0; margin-left: 0; padding-top: 0; padding-bottom: 0; padding-right: 0; padding-left: 0\" /></div>",
"display_key": {
"value": "2319",
"display_value": "2319"
},
"due_by_time": null,
"is_reopened": false,
"maintenance": null,
"subcategory": null,
"created_time": {
"value": "1669624204548",
"display_value": "Nov 28, 2022 09:30 AM"
},
"deleted_time": null,
"is_escalated": false,
"request_type": {
"id": "10918000000010007",
"name": "Incidencia"
},
"time_elapsed": "0",
"assigned_time": {
"value": "1669625081929",
"display_value": "Nov 28, 2022 09:44 AM"
},
"resolved_time": null,
"completed_time": null,
"responded_time": {
"value": "1669712719687",
"display_value": "Nov 29, 2022 10:05 AM"
},
"approval_status": null,
"has_attachments": false,
"unreplied_count": 0,
"last_updated_time": {
"value": "1669712719689",
"display_value": "Nov 29, 2022 10:05 AM"
},
"linked_to_request": null,
"is_service_request": false,
"completed_by_denial": false,
"email_ids_to_notify": [],
"has_linked_requests": false,
"notification_status": null,
"cancel_flag_comments": null,
"cancellation_requested": false,
"is_first_response_overdue": false,
"request_template_task_ids": [],
"workflow_instance_details": null,
"entity_instance_properties": [],
"first_response_due_by_time": null,
"request_template_checklist_ids": []
}