#2176 · ARTICULOS FALTANTES MERCANCIA GRAN VIA
ID interno: 10918000000621631
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
—
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
17/11/22, 10:24
Resuelto
—
Actualizado
23/11/22, 16:57
Asignado
Nov 17, 2022 04:23 PM
Respondido
Nov 17, 2022 04:23 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
Buenos días,
Hoy hemos recibido 7 bultos de mercancía que teníamos pendiente de recibir días atrás, y al parecer un pt esta compartido ya que seleccionando todos los pt correspondientes nos faltan por leer 21 artículos.
Hemos probado a quitar pt por pt y ver si la mercancía nos salía de manera mas correcta, pero nos descuadra dándonos positivos y negativos.
Os pasamos la lista de los artículos que nos faltan:
- Abrigo cruzado jaspeado, gris. W23-0345-003-801. Talla xxs (0/4)
- Botín tacón cremallera, negro. W23-0398-005-800. Talla 37 (0/2) y talla 38 (0/2).
- Abrigo cruzado jaspeado, negro. W23-0345-002-800. Talla s-m (0/2).
- Bota cowboy, avellana. W23-0195-010-703. Talla 40 (0/2).
- Botín bajo pelo, avellana. W23-0586-002-703. Talla 37 (0/2).
- Chaleco efecto pelo, negro. W23-0663-002-800. Talla s-m (0/2).
- Americana oversize, crudo. W23-0480-002-103. Talla s-m (0/1).
- Botín caña, negro. W23-0398-0006-800. Talla 38 (0/1).
- Chaleco acolchado polar, negro. W23-0481-001-800. Talla xxs (0/1).
- Sandalia tacón alto, negro. W23-0668-001-800. Talla 38 (0/1).
- Vestido estampado cuello alto, negro. W23-0639-034-800. Talla xxs. Falta 1.
Un saludo,
Alazne.
Resolución
Esta incidencia no es una incidencia que podamos dar Soporte. Mirar con logistica cuantas cajas tienen pendientes de llegar a vuestra tienda.
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_-5283994175758748914_parse_5758976323016406410\">\n<div class=\"x_-491258427WordSection1\">\n<p class=\"MsoNormal\"><span>Buenos días,</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Hoy hemos recibido 7 bultos de mercancía que teníamos pendiente de recibir días atrás, y al parecer un pt esta compartido ya que seleccionando todos los pt correspondientes nos faltan por leer 21 artículos.</span></p>\n<p class=\"MsoNormal\"><span>Hemos probado a quitar pt por pt y ver si la mercancía nos salía de manera mas correcta, pero nos descuadra dándonos positivos y negativos.</span></p>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Os pasamos la lista de los artículos que nos faltan:</span></p>\n<ul style=\"margin-top: 0cm\">\n<li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Abrigo cruzado jaspeado, gris. W23-0345-003-801. Talla xxs (0/4)</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Botín tacón cremallera, negro. W23-0398-005-800. Talla 37 (0/2) y talla 38 (0/2).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Abrigo cruzado jaspeado, negro. W23-0345-002-800. Talla s-m (0/2).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Bota cowboy, avellana. W23-0195-010-703. Talla 40 (0/2).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Botín bajo pelo, avellana. W23-0586-002-703. Talla 37 (0/2).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Chaleco efecto pelo, negro. W23-0663-002-800. Talla s-m (0/2).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Americana oversize, crudo. W23-0480-002-103. Talla s-m (0/1).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Botín caña, negro. W23-0398-0006-800. Talla 38 (0/1).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Chaleco acolchado polar, negro. W23-0481-001-800. Talla xxs (0/1).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Sandalia tacón alto, negro. W23-0668-001-800. Talla 38 (0/1).</span></li><li class=\"x_-491258427MsoListParagraph\" style=\"margin-left: 0cm\"><span>Vestido estampado cuello alto, negro. W23-0639-034-800. Talla xxs. Falta 1.</span></li></ul>\n<p class=\"MsoNormal\"><span> </span></p>\n<p class=\"MsoNormal\"><span>Un saludo,</span></p>\n<p class=\"MsoNormal\"><span>Alazne.</span></p>\n</div>\n</div>",
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