#2053 · Re: RV: TLF Contacto Aeropuerto

ID interno: 10918000000590995

← Volver al listado

Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

LS Retail

Subcategoría

Others

Tipo

Incidencia

Canal

CAU

SLA

—

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Soporte Abisma

Técnico

Edwin Martinez

Departamento

Abisma

Request Type

Incidencia

Creado

11/11/22, 16:17

Resuelto

—

Actualizado

14/11/22, 16:07

Asignado

Nov 11, 2022 05:20 PM

Respondido

Nov 14, 2022 03:34 PM

Completado

—

First resp. due

—

Due by

—

Tiempo de resolución

—

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Buenos tardes,

Se ha conectado en boca 119a del patch panel al Switch D-Link boca 15.

Muchas Gracias.
Un saludo,
 
Gabriel Santiago
Abisma IT Systems
+34 93 192 17 66

Activado Mie, 9 Nov a 5:31 P. M. , Edwin Martinez <edwin.martinez@browniespain.com> escribió: 
Llamar aeropuerto conectar switch a boca 119b avisar a brownie y aena departamento it conforme esta hecho.
 
 
   Jordi Esteve
   Abisma IT Systems
   +34 93 192 17 66
 
De: Edwin Martinez <edwin.martinez@browniespain.com> 
 Enviado el: miércoles, 9 de noviembre de 2022 16:17
 Para: Jordi Esteve <jesteve@abisma.com>; Sergio Marqués Toribio <sergio.marques@browniespain.com>
 Asunto: RE: TLF Contacto Aeropuerto
 
Hola Jordi
 
 
Inga        +34 622 45 29 72   Store Manager
 
 
Lluna Zeng +34 692 38 82 20 Segunda Encargada
 
 
Un saludo
 
 
 
 
 
 
 
Edwin Martinez
 
 
   
C/ Castanyer 29
 08022 - Barcelona, Spain
 +34 932 377 066
 
 www.browniespain.com 
      
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.
 
 
De: Jordi Esteve <jesteve@abisma.com> 
 Enviado el: miércoles, 9 de noviembre de 2022 16:15
 Para: Sergio Marqués Toribio <sergio.marques@browniespain.com>
 CC: Edwin Martinez <edwin.martinez@browniespain.com>
 Asunto: TLF Contacto Aeropuerto
 
Hola,
 
Necesito Telefono y nombre contacto store manager aeropuerto para realizar una gestión con el cableado (conectar un cable del switch a una boca de la pared del rack)
 
Un saludo.
 
 
   Jordi Esteve
   Abisma IT Systems
   +34 93 192 17 66
 
15781:1112376
JSON crudo (detalle completo)
{
  "id": "10918000000590995",
  "sla": null,
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000794001",
    "name": "HQ",
    "deleted": false,
    "is_default": true
  },
  "tags": [],
  "group": {
    "id": "10918000000199875",
    "name": "Brownie (HQ)",
    "site": {
      "id": "10918000000794001"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000085001",
    "name": "Cancelada",
    "color": "#cacaca",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Canceled"
  },
  "is_read": true,
  "subject": "Re: RV: TLF Contacto Aeropuerto",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000406236",
    "name": "LS Retail",
    "deleted": false
  },
  "email_cc": [
    "jesteve@abisma.com",
    "sergio.marques@browniespain.com",
    "soporte@browniespain.com"
  ],
  "email_to": [
    "edwin.martinez@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": false,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000000176226",
    "name": "Soporte Abisma",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "soporte@abisma.com",
    "sms_mail": null,
    "job_title": "Administrador Sistemas",
    "last_name": "Abisma",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083586329&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683",
      "name": "IT",
      "site": {
        "id": "10918000000794001"
      }
    },
    "first_name": "Soporte",
    "user_scope": "internal_user",
    "employee_id": "abisma",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000176217",
    "name": "Abisma",
    "site": {
      "id": "10918000000794001"
    }
  },
  "display_id": "2053",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<636e74a2a5bb2_1f02ae6985d894c8071535f.sidekiq-frequent-fd-poduseast1-main1-green-77955c749c-f5fbg@email.freshdesk.com>",
  "resolution": null,
  "technician": {
    "id": "10918000000167018",
    "name": "Edwin Martinez",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": "680658288",
    "email_id": "edwin.martinez@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Martinez",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Edwin",
    "user_scope": "internal_user",
    "employee_id": "emartinez",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "<div><div style=\"font-size: 14px\">\n\t<div style=\"font-size: 14px\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">Buenos tardes,</div>\n<div dir=\"ltr\"><br /></div>\n<div dir=\"ltr\">Se ha conectado en boca 119a del patch panel al Switch D-Link boca 15.<br /><br />\n</div>\n</div>\n<div dir=\"ltr\">\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Muchas Gracias.</div>\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Un saludo,</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 7px; font-family: &quot;Segoe UI&quot;, sans-serif; color: gray\">&nbsp;</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 16px; color: gray; background: white\">Gabriel Santiago</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 13px; color: gray; background: white\">Abisma IT Systems</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 13px; color: gray; background: white\">+34 93 192 17 66</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.abisma.com/\"><img width=\"222\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTQ3NTI4NywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.lBgeMuq7pjYNhQF6NxzFT2nFH20T9C-Q4x0AAQf1IJk\" style=\"height: 0.75in; width: 2.322in\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></a></div>\n<div><strong><span style=\"font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif; color: rgb(127, 127, 127)\"><br /></span></strong></div>\n</div>\n<div></div>\n<div class=\"x_-607661765freshdesk_quote\"><blockquote class=\"x_-607661765freshdesk_quote\">Activado Mie, 9 Nov a 5:31 P. M. <span class=\"x_-607661765separator\">, Edwin Martinez &lt;edwin.martinez@browniespain.com&gt; escribió:&nbsp;<div class=\"x_-607661765WordSection1\">\n<div class=\"MsoNormal\">Llamar aeropuerto conectar switch a boca 119b avisar a brownie y aena departamento it conforme esta hecho.</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; Jordi Esteve</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; Abisma IT Systems</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; +34 93 192 17 66</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><span style=\"\"><img width=\"223\" height=\"54\" style=\"width: 2.325in; height: 0.5666in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYxNSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.113PWf_B0k4welQnPge60vJtcYEY0X3mal_1SQ5SOVI\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></div>\n<div></div>\n<div></div>\n</div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div><div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<div class=\"MsoNormal\">\n<strong><span style=\"\">De:</span></strong><span style=\"\">&nbsp;Edwin Martinez &lt;edwin.martinez@browniespain.com&gt;&nbsp;<br />&nbsp;<strong>Enviado el:</strong> miércoles, 9 de noviembre de 2022 16:17<br />&nbsp;<strong>Para:</strong> Jordi Esteve &lt;jesteve@abisma.com&gt;; Sergio Marqués Toribio &lt;sergio.marques@browniespain.com&gt;<br />&nbsp;<strong>Asunto:</strong> RE: TLF Contacto Aeropuerto</span>\n</div>\n<div></div>\n<div></div>\n</div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Hola Jordi</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Inga &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;+34 622 45 29 72&nbsp;&nbsp; Store Manager</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Lluna Zeng +34 692 38 82 20 Segunda Encargada</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Un saludo</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div>\n<div style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;</span></div>\n<div></div>\n<div></div>\n<div style=\"margin-top: 0cm\"></div>\n<div>&nbsp;</div>\n<div></div>\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" class=\"x_-607661765MsoNormalTable\" style=\"width: 375pt\" width=\"500\"><tbody>\n<tr>\n<td style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\" width=\"230\">\n<div>\n<strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Edwin Martinez</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />&nbsp;<br />&nbsp;<br /></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"18\" height=\"18\" style=\"width: 0.1833in; height: 0.1833in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYwMywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.0a3paBdcHwIDdEdaVSxxFeSVcfxVf-293hCp3k4AJus\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"18\" height=\"18\" style=\"width: 0.1833in; height: 0.1833in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYwNSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.rQ2wJY5rwL01x_AsEmK6ylP8D-Svz4xcaV-hptyxwVk\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"18\" height=\"18\" style=\"width: 0.1833in; height: 0.1833in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYwNywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.m9gUe-MtjsoCMbyyL7ldieWcj_t2OlE0IrTuVB7xdi4\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"18\" height=\"18\" style=\"width: 0.1833in; height: 0.1833in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYwOSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.Ay89rL5qs5j13eImovO2HOUrOlbpddMH8sZNd8oULhw\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a>\n</div>\n<div></div>\n<div></div>\n</td>\n<td style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\" width=\"270\">\n<div><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />&nbsp;08022 - Barcelona, Spain<br />&nbsp;+34 932 377 066<br />&nbsp;<br />&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>&nbsp;</span></div>\n<div></div>\n<div></div>\n</td>\n</tr>\n<tr><td colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\" width=\"500\">\n<div>\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"375\" height=\"100\" style=\"width: 3.9083in; height: 1.0416in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYxMSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.AJZi-TNxpAFLs9_WIL_-wGx--2Uc3Qo45gi0J8iOyVQ\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp; &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img width=\"82\" height=\"83\" style=\"width: 0.85in; height: 0.8666in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYxMywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.r4IOhFLISG1dC6NElQGghsSM4gP6zZZIkt3VksN2LR8\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\">&nbsp;</span>\n</div>\n<div></div>\n<div></div>\n</td></tr>\n<tr><td colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\" width=\"500\">\n<div class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></div>\n<div></div>\n<div></div>\n</td></tr>\n</tbody></table>\n</div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div><div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\">\n<div class=\"MsoNormal\">\n<strong><span style=\"\">De:</span></strong><span style=\"\">&nbsp;Jordi Esteve &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:jesteve@abisma.com\">jesteve@abisma.com</a>&gt;&nbsp;<br />&nbsp;<strong>Enviado el:</strong> miércoles, 9 de noviembre de 2022 16:15<br />&nbsp;<strong>Para:</strong> Sergio Marqués Toribio &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:sergio.marques@browniespain.com\">sergio.marques@browniespain.com</a>&gt;<br />&nbsp;<strong>CC:</strong> Edwin Martinez &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:edwin.martinez@browniespain.com\">edwin.martinez@browniespain.com</a>&gt;<br />&nbsp;<strong>Asunto:</strong> TLF Contacto Aeropuerto</span>\n</div>\n<div></div>\n<div></div>\n</div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Hola,</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Necesito Telefono y nombre contacto store manager aeropuerto para realizar una gestión con el cableado (conectar un cable del switch a una boca de la pared del rack)</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\">Un saludo.</div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; Jordi Esteve</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; Abisma IT Systems</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><strong><span lang=\"CA\" style=\"font-size: 12pt; color: gray; background: white\">&nbsp;&nbsp; +34 93 192 17 66</span></strong></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"><span style=\"\"><img width=\"223\" height=\"55\" style=\"width: 2.325in; height: 0.575in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5NzAxODYxNSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.113PWf_B0k4welQnPge60vJtcYEY0X3mal_1SQ5SOVI\" class=\"x_-607661765fr-fic x_-607661765fr-dii\" /></span></div>\n<div></div>\n<div></div>\n<div class=\"MsoNormal\"></div>\n<div>&nbsp;</div>\n<div></div>\n</div></span>\n</blockquote></div>\n</div>\n\n\n\t\n\n\n\n\n\n<span title=\"fd_tkt_identifier\" style=\"font-size: 0px; font-family: fdtktid; min-height: 0px; min-height: 0px; max-height: 0px; line-height: 0px; color: rgb(255, 255, 255)\">15781:1112376</span>\n\n</div></div>",
  "display_key": {
    "value": "2053",
    "display_value": "2053"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000000406260",
    "name": "Others"
  },
  "created_time": {
    "value": "1668183428224",
    "display_value": "Nov 11, 2022 05:17 PM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": {
    "value": "1668183607804",
    "display_value": "Nov 11, 2022 05:20 PM"
  },
  "resolved_time": null,
  "completed_time": null,
  "responded_time": {
    "value": "1668436492805",
    "display_value": "Nov 14, 2022 03:34 PM"
  },
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 2,
  "last_updated_time": {
    "value": "1668442068849",
    "display_value": "Nov 14, 2022 05:07 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "edwin.martinez@browniespain.com",
    "jesteve@abisma.com",
    "sergio.marques@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "REQ_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}