#1733 · DIFERENCIA EN VENTAS 27/10/2022 ECI PALMA DE MALLORCA
ID interno: 10918000000521145
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
LS Retail
Subcategoría
Procedimientos LSRetail
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (Tiendas)
Site
TIENDAS
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Tiendas
Request Type
Incidencia
Creado
28/10/22, 13:37
Resuelto
—
Actualizado
15/11/22, 9:24
Asignado
Nov 15, 2022 10:24 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
Buenos días,
Ayer hubo un error en el cotejo del cati(listado de ventas reales del eci) y se introdujeron dos veces varios artículos provocando una duplicidad en los tickets, el ticket que no se debió introducir de nuevo es el nº 0000000A95000005804 FECHA 27/10/2022 HORA 10:17:30
Este ticket se corresponde con las ventas REALES y correctamente pasadas del día 26/10/2022 de los siguientes tickets
- 000000A95000005794 FECHA26/10/2022 HORA 19:53:42
- ARTICULO W23-0664-012-902 COLLAR TRENZADO
- 0000000A95000005791 FECHA 26/10/2022 HORA 18:33:23
- W23-0656-001-800 AMERICANA OVERSIDE NEGRO XXS
- 0000000A95000005774 FECHA 26/10/2022 HORA 13:21:10
- W23-0504-013-604 BLUSA ASIMETRICA BRI VERDOSO XXS
- W23-0656-002-800 PANTALON FLARE ABERT NEGRO XXS
- W23-0419-026-719 SHOPER TACHAS TAUPE OSCURO U
Ahora hare la devolución del ticket repetido para cuadrar stock y ventas.
Disculpad las molestias.
Un saludo
Aroa
Eci Palma de Mallorca
BrownieSpain
JSON crudo (detalle completo)
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