#1511 · NQHOPXXRC // 00100900699286120221010130440_1
ID interno: 10918000000472631
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Business Central
Subcategoría
Fallos de Sistema
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
Ecommerce
Request Type
Incidencia
Creado
19/10/22, 10:30
Resuelto
—
Actualizado
14/11/22, 16:47
Asignado
Oct 19, 2022 01:16 PM
Respondido
Oct 19, 2022 03:05 PM
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Buenos días
Este pedido me consta que no ha entrado en almacén:
|
ID_PRESTASHOP |
REF_PRESTASHOP |
REF_NAVISION |
FECHA_REGISTRO |
FECHA_ACTUALIZACION |
ENVIADO_ALMACEN |
|
731746 |
NQHOPXXRC |
0 |
10/10/2022 13:41 |
17/10/2022 12:03 |
NO |
¿Podéis revisarlo con urgencia?
Gracias,
|
Paula Camara Martinez |
C/ Castanyer 29 |
|
|
|
|
La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada. |
|
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"description": "\n\n\n\n<div lang=\"ES\" style=\"\" class=\" zm_8912966461903351446_parse_24088223540269102\">\n<div class=\"x_195003881WordSection1\">\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\">Buenos días</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\">Este pedido me consta que no ha entrado en almacén:</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<table class=\"x_195003881MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"719\" style=\"width: 539.55pt; border-collapse: collapse\">\n<tbody>\n<tr style=\"height: 14.4pt\">\n<td width=\"101\" nowrap=\"\" valign=\"bottom\" style=\"width: 76pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">ID_PRESTASHOP</span></p>\n</td>\n<td width=\"109\" nowrap=\"\" valign=\"bottom\" style=\"width: 82.1pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">REF_PRESTASHOP</span></p>\n</td>\n<td width=\"93\" nowrap=\"\" valign=\"bottom\" style=\"width: 70pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">REF_NAVISION</span></p>\n</td>\n<td width=\"144\" nowrap=\"\" valign=\"bottom\" style=\"width: 108pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">FECHA_REGISTRO</span></p>\n</td>\n<td width=\"146\" nowrap=\"\" valign=\"bottom\" style=\"width: 109.45pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">FECHA_ACTUALIZACION</span></p>\n</td>\n<td width=\"125\" nowrap=\"\" valign=\"bottom\" style=\"width: 94pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">ENVIADO_ALMACEN</span></p>\n</td>\n</tr>\n<tr style=\"height: 14.4pt\">\n<td width=\"101\" nowrap=\"\" valign=\"bottom\" style=\"width: 76pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align: right\"><span style=\"\">731746</span></p>\n</td>\n<td width=\"109\" nowrap=\"\" valign=\"bottom\" style=\"width: 82.1pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">NQHOPXXRC</span></p>\n</td>\n<td width=\"93\" nowrap=\"\" valign=\"bottom\" style=\"width: 70pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">0</span></p>\n</td>\n<td width=\"144\" nowrap=\"\" valign=\"bottom\" style=\"width: 108pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align: right\"><span style=\"\">10/10/2022 13:41</span></p>\n</td>\n<td width=\"146\" nowrap=\"\" valign=\"bottom\" style=\"width: 109.45pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\" align=\"right\" style=\"text-align: right\"><span style=\"\">17/10/2022 12:03</span></p>\n</td>\n<td width=\"125\" nowrap=\"\" valign=\"bottom\" style=\"width: 94pt; padding: 0cm 3.5pt 0cm 3.5pt; height: 14.4pt\">\n<p class=\"MsoNormal\"><span style=\"\">NO</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\">¿Podéis revisarlo con urgencia?</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\">Gracias,</span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"> </span></p>\n<p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"> </span></p>\n<table class=\"x_195003881MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\">\n<p><strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Paula Camara Martinez</span></strong><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n</span><span style=\"font-size: 8pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">Técnico de Operaciones Online & Customer Service</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"><br />\n<br />\n</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204865&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204866&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204867&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"> </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204868&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\"></span></p>\n</td>\n<td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\">\n<p><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a>\n</span><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"></span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&utm_source=email_signature&utm_medium=banner\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9083in; height: 1.0416in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204869&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> \n </span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: Arial, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8583in; height: 0.8666in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=204870&ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: Arial, sans-serif\"> </span></p>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\">\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: Arial, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial\n y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos\n exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo\n su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje\n al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva\n el mensaje original a la dirección arriba mencionada.</span></p>\n</td>\n</tr>\n</tbody>\n</table>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n<p class=\"MsoNormal\"><span style=\"font-family: Montserrat\"> </span></p>\n</div>\n</div>",
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