#1488 · Fwd: Aveiro. Nueva tienda Browniespain

{
  "id": "10918000000472335",
  "sla": null,
  "mode": {
    "id": "10918000000168268",
    "name": "CAU",
    "internal_name": "CAU"
  },
  "site": {
    "id": "10918000000168026",
    "name": "CENTRAL",
    "deleted": false,
    "is_default": false
  },
  "tags": [],
  "group": {
    "id": "10918000000190188",
    "name": "ServiceDesk Brownie",
    "site": {
      "id": "10918000000168026"
    },
    "deleted": false
  },
  "level": {
    "id": "10918000000168252",
    "name": "Nivel 1 - Primera Respuesta"
  },
  "assets": [],
  "impact": {
    "id": "10918000000009652",
    "name": "Afecta al usuario"
  },
  "is_fcr": false,
  "status": {
    "id": "10918000000085001",
    "name": "Cancelada",
    "color": "#cacaca",
    "stop_timer": false,
    "in_progress": false,
    "internal_name": "Canceled"
  },
  "is_read": true,
  "subject": "Fwd: Aveiro. Nueva tienda Browniespain",
  "urgency": {
    "id": "10918000000009529",
    "name": "Alta"
  },
  "category": {
    "id": "10918000000193262",
    "name": "Hardware",
    "deleted": false
  },
  "email_cc": [],
  "email_to": [
    "it@browniespain.com",
    "soporte@browniespain.com"
  ],
  "priority": {
    "id": "10918000000008169",
    "name": "Normal",
    "color": "#006600"
  },
  "template": {
    "id": "10918000000008023",
    "name": "Incidencia",
    "image": "incident-icon",
    "layouts": [
      {
        "id": "10918000000102032",
        "name": "requester_layout"
      },
      {
        "id": "10918000000102034",
        "name": "technician_layout"
      }
    ],
    "comments": "Interrupción o reducción de la calidad no planificada del Servicio",
    "inactive": false,
    "workflow": null,
    "has_tasks": false,
    "lifecycle": {
      "id": "10918000000183026",
      "name": "Ciclo de vida de una Solicitud",
      "inactive": false,
      "is_published": true
    },
    "checklists": [],
    "created_by": {
      "id": "10918000000007977",
      "name": "System",
      "site": null,
      "phone": null,
      "mobile": null,
      "email_id": null,
      "sms_mail": null,
      "job_title": "",
      "last_name": "",
      "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
      "department": null,
      "first_name": "System",
      "user_scope": "internal_user",
      "employee_id": "",
      "is_vip_user": false,
      "sms_mail_id": null,
      "cost_per_hour": null,
      "is_technician": false
    },
    "is_default": true,
    "sort_index": "1",
    "user_groups": [],
    "created_time": {
      "value": "1169631000000",
      "display_value": "Jan 24, 2007 10:30 AM"
    },
    "has_checklists": false,
    "has_user_group": false,
    "support_groups": [],
    "template_fields": [
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "request_type",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "mode",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "urgency",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "group",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "level",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "resolution.content",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": false,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "impact",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "technician",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "priority",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char2",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "status",
        "layout": {
          "name": "technician_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": false,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "email_ids_to_notify",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "attachments",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subject",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "description",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "responded_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "assets",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "requester",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": true,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "created_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "first_response_due_by_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "site",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "completed_time",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "udf_fields.udf_char3",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "category",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      },
      {
        "name": "subcategory",
        "layout": {
          "name": "requester_layout"
        },
        "scopings": [
          {
            "value": false,
            "scope_name": "mandatory"
          },
          {
            "value": true,
            "scope_name": "requester_can_view"
          },
          {
            "value": true,
            "scope_name": "requester_can_edit"
          }
        ]
      }
    ],
    "service_category": null,
    "last_updated_time": {
      "value": "1747822830943",
      "display_value": "May 21, 2025 12:20 PM"
    },
    "show_to_requester": true,
    "task_configuration": {
      "trigger_after_approved": false,
      "trigger_after_creation": false,
      "allow_requester_to_view": false,
      "allow_requester_to_select": false
    },
    "is_service_template": false,
    "reference_templates": []
  },
  "workflow": null,
  "email_bcc": [],
  "has_draft": true,
  "has_notes": false,
  "lifecycle": {
    "id": "10918000000183026",
    "name": "Ciclo de vida de una Solicitud",
    "inactive": false,
    "is_published": true
  },
  "requester": {
    "id": "10918000000176226",
    "name": "Soporte Abisma",
    "site": {
      "id": "10918000000794001",
      "name": "HQ",
      "deleted": false,
      "is_default": true
    },
    "phone": null,
    "mobile": null,
    "email_id": "soporte@abisma.com",
    "sms_mail": null,
    "job_title": "Administrador Sistemas",
    "last_name": "Abisma",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083586329&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683",
      "name": "IT",
      "site": {
        "id": "10918000000794001"
      }
    },
    "first_name": "Soporte",
    "user_scope": "internal_user",
    "employee_id": "abisma",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "created_by": {
    "id": "10918000000007977",
    "name": "System",
    "site": null,
    "phone": null,
    "mobile": null,
    "email_id": null,
    "sms_mail": null,
    "job_title": "",
    "last_name": "",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=-1&t=user&height=60&width=60",
    "department": null,
    "first_name": "System",
    "user_scope": "internal_user",
    "employee_id": "",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "department": {
    "id": "10918000000176217",
    "name": "Abisma",
    "site": {
      "id": "10918000000794001"
    }
  },
  "display_id": "1488",
  "is_overdue": false,
  "is_trashed": false,
  "message_id": "<634fad8f4581b_2142b1ab2df20bc486071d8.sidekiq-frequent-fd-poduseast1-main1-green-66d56cf865-pl48t@forward.freshdesk.com>",
  "resolution": null,
  "technician": {
    "id": "10918000000167018",
    "name": "Edwin Martinez",
    "site": {
      "id": "10918000000794001"
    },
    "phone": null,
    "mobile": "680658288",
    "email_id": "edwin.martinez@browniespain.com",
    "sms_mail": null,
    "job_title": "Retail Project Operations",
    "last_name": "Martinez",
    "photo_url": "https://profile.zoho.eu/file?exp=10&ID=20083566992&t=user&height=60&width=60",
    "department": {
      "id": "10918000000174683"
    },
    "first_name": "Edwin",
    "user_scope": "internal_user",
    "employee_id": "emartinez",
    "is_vip_user": false,
    "sms_mail_id": null,
    "cost_per_hour": null,
    "is_technician": false
  },
  "udf_fields": {
    "udf_char2": "Remoto",
    "udf_char3": null
  },
  "attachments": [],
  "description": "<div><div style=\"font-size: 14px\">\n\t<div style=\"font-size: 14px\">\n<div dir=\"ltr\">\n<div dir=\"ltr\" style=\"font-size: 15px; font-family: Calibri, sans-serif\">Buenos días Edwin,</div>\n<div><br /></div>\n<div dir=\"ltr\">Revisando la petición de material, nos marcas como Si a ClearOne.</div>\n<div dir=\"ltr\">Nosotros no proporcionamos el datafono, pero si el soporte del datafono.</div>\n<div dir=\"ltr\">Por eso la gestión con ClearOne para que me pasen los datos a configurar en los TPVs.</div>\n<div dir=\"ltr\"><br /></div>\n<div dir=\"ltr\"><img src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MTQxMTIxNCwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.3JsIGOnOTs50pvRrjRcoMAiI0R-RnXky2jcO9JvF4us\" style=\"width: auto\" class=\"x_745653989fr-fic x_745653989fr-fil x_745653989fr-dib\" /></div>\n<div dir=\"ltr\"><br /></div>\n<div dir=\"ltr\" style=\"font-size: 15px; font-family: Calibri, sans-serif\">Muchas Gracias.</div>\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Un saludo,</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 7px; font-family: &quot;Segoe UI&quot;, sans-serif; color: gray\">&nbsp;</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 16px; color: gray; background: white\">Gabriel Santiago</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 13px; color: gray; background: white\">Abisma IT Systems</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><strong><span style=\"font-size: 13px; color: gray; background: white\">+34 93 192 17 66</span></strong></div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.abisma.com/\"><img width=\"222\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTQ3NTI4NywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.lBgeMuq7pjYNhQF6NxzFT2nFH20T9C-Q4x0AAQf1IJk\" style=\"height: 0.75in; width: 2.322in\" class=\"x_745653989fr-fic x_745653989fr-dii\" /></a></div>\n<div><strong><span style=\"font-size: 10pt; font-family: &quot;Segoe UI&quot;, sans-serif; color: rgb(127, 127, 127)\"><br /></span></strong></div>\n</div>\n<div class=\"x_745653989freshdesk_quote\">\n                          <blockquote class=\"x_745653989freshdesk_quote\">\n                            Activado\n                            Lun, 17 Oct a  4:26 P. M.\n                            <span class=\"x_745653989separator\">,  IT &lt;it@browniespain.com&gt;  escribió:\n                            <div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\">\n<br />\n</div>\n<div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\">\n<br />\n</div>\n<div id=\"x_745653989Signature\">\n<div>\n<div></div>\n<div style=\"font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)\">\n<span style=\"font-family: Arial, sans-serif; font-size: 10pt\">\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">&nbsp;Hola Gabriel</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"><br />\n</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">Me puedes confirmar si vosotros habeis pedido Terminales Clearone? unicamente los estabais preconfigurando ?&nbsp;</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"><br />\n</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"><br />\n</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">En portugal administracion nos ha comentado que ellas no han pedido terminales clearone porque en portugal no tenemos clearone.</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"><br />\n</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\"><br />\n</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">un saludo</span></div>\n<div style=\"margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif\"><span style=\"font-size: 10pt; font-family: Arial, sans-serif\">Edwin</span></div>\n</span>\n</div>\n</div>\n</div>\n</div>\n<div id=\"x_745653989appendonsend\"></div>\n<hr style=\"width: 98%\" />\n<div id=\"x_745653989divRplyFwdMsg\" dir=\"ltr\">\n<font style=\"font-size: 11pt\" color=\"#000000\"><b>De:</b> Soporte &lt;soporte@browniespain.com&gt;<br />\n<b>Enviado:</b> martes, 11 de octubre de 2022 8:55<br />\n<b>Para:</b> soporte@abisma.com &lt;soporte@abisma.com&gt;<br />\n<b>Cc:</b> IT &lt;it@browniespain.com&gt;<br />\n<b>Asunto:</b> Re: [solicitud con ID :##1259##] : Fwd: Aveiro. Nueva tienda Browniespain</font>\n<div>&nbsp;</div>\n</div>\n<div>\n<div>Hola Soporte Abisma,<br />\n</div>\n<div>\n<br />\n</div>\n<div>Hemos preguntado al departamento de administracion, os confimamos tan pronto sea posible.<br />\n</div>\n<div>\n<br />\n</div>\n<div>un saludo<br />\n</div>\n<div>Edwin</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<hr id=\"x_null\" />\n<br />\n</div>\n<div>\n<b><u><span class=\"x_font\" style=\"font-family: verdana, sans-serif\">Descripción de la solicitud</span></u></b><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<span class=\"x_font\" style=\"font-family: verdana, sans-serif\">Título : <b>Fwd: Aveiro. Nueva tienda Browniespain</b>\n</span><br />\n</div>\n<div><span class=\"x_font\" style=\"font-family: verdana, sans-serif\">\n<div>Descripción : <br />\n</div>\n<div>\n<div style=\"font-size: 14px\">\n<div style=\"font-size: 14px\">\n<div dir=\"ltr\">Buenos días,&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div dir=\"ltr\">Para configurar los datafonos ClearOne para la apertura de Aveiro, me piden los datos de abajo.&nbsp;<br />\n</div>\n<div dir=\"ltr\">​Nos lo podéis indicar, o lo preferís gestionarlo esto vosotros con Clearone?<br />\n</div>\n<div dir=\"ltr\">Ya nos confirmáis como proceder!<br />\n</div>\n<div>\n<br />\n</div>\n<div dir=\"ltr\">\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Muchas Gracias.<br />\n</div>\n<div dir=\"ltr\" style=\"font-size: 15px; font-family: Calibri, sans-serif\">Un saludo,<br />\n</div>\n</div>\n<div dir=\"ltr\">\n<div dir=\"ltr\" style=\"font-size: 15px; font-family: Calibri, sans-serif\">\n<br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 7px\">&nbsp;</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 16px\">Gabriel Santiago</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 13px\">Abisma IT Systems</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 13px\">+34 93 192 17 66</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.abisma.com/\"><img width=\"2.322in\" class=\"x_x_-1858656683fr-fic x_x_-1858656683fr-dii\" height=\"0.75in\" style=\"height: 0.75in; width: 2.322in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTQ3NTI4NywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.lBgeMuq7pjYNhQF6NxzFT2nFH20T9C-Q4x0AAQf1IJk\" /></a><br />\n</div>\n<div>\n<b><span class=\"x_colour\" style=\"color: rgb(127, 127, 127)\"><span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10pt\"></span></span></span></b><br />\n</div>\n</div>\n<div class=\"x_x_-1858656683freshdesk_quote\">\n<blockquote class=\"x_x_-1858656683freshdesk_quote\">\n<div>Activado Lun, 10 Oct a 11:43 A. M. <br />\n</div>\n<span class=\"x_x_-1858656683separator\">\n<div>, soporte clearone &lt;soporte@clearone.es&gt; escribió: <br />\n</div>\n<div id=\"x_x_-1858656683divtagdefaultwrapper\" dir=\"ltr\" style=\"font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif\">\n<div>Buenos días Gabriel,<br />\n</div>\n<div>\n<br />\n</div>\n<div>Disculpa la demora, ¿Cuando menciona fichero, a que se refiere exactamente?<br />\n</div>\n<div>\n<br />\n</div>\n<div>Entiendo que daran de alta una nueva tienda, nos pueden facilitar el número de establecimiento de esa tienda si disponen de algún número, el código de comercio o FUC facilitado por la entidad bancaria y en caso de no disponer de alguno por favor indicarnos\n los datos de contacto de su director/a bancario. Cuantos terminales o cajas van a tener en la nueva tienda, y si necesritan terminales de que modelo.<br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div>Un saludo.<br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\" style=\"font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif; color: rgb(33, 33, 33)\">\n<b><span class=\"x_colour\" style=\"color: rgb(166, 166, 166)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\">Rossanny Cuello</span></span></b><b><span class=\"x_colour\" style=\"color: rgb(166, 166, 166)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 11pt\">&nbsp;-&nbsp;</span></span></span></b><b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 11pt\">Dpto.&nbsp;Soporte</span></span></span></b><span class=\"x_colour\" style=\"color: black\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"></span></span><br />\n</div>\n<div class=\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\" style=\"font-size: 12pt; font-family: &quot;Times New Roman&quot;, serif; color: rgb(33, 33, 33)\">\n<b><i><span class=\"x_colour\" style=\"color: rgb(166, 166, 166)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 16pt\">Clear</span></span></span></i></b><b><i><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 16pt\">ONE&nbsp;</span></span></span></i></b><b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 16pt\">-&nbsp;</span></span></span></b><b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif, serif, EmojiFont\"><span class=\"x_size\" style=\"font-size: 11pt\">91\n 490 01 50</span></span></span></b><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<hr style=\"width: 98%\" />\n<br />\n</div>\n<div id=\"x_x_-1858656683divRplyFwdMsg\" dir=\"ltr\">\n<div>\n<span class=\"x_colour\" style=\"color: rgb(0, 0, 0)\"><b>De:</b> Soporte Abisma Systems &lt;soporte@abisma.com&gt;<br />\n<b>Enviado:</b> lunes, 10 de octubre de 2022 11:00:56<br />\n<b>Para:</b> soporte clearone<br />\n<b>Asunto:</b> [External Email] Re: Nuevo tienda Browniespain CL2022/021308</span>\n</div>\n<div>&nbsp;<br />\n</div>\n</div>\n<div>\n<div>\n<br />\n</div>\n<pre><span><div>\n\n<br />\n</div>\n<table id=\"x_x_-1858656683webs1\"><tbody><tr id=\"x_x_-1858656683webs3\"><td id=\"x_x_-1858656683webs2\">\n<div>\n<b>EXTERNAL EMAIL</b><br />\n</div>\n<div>Do not click links or open attachments unless you know the content is safe.<br />\n</div>\n<div>Report\n any suspicious email to the EVO Security Operations Center using the button at the top of your Outlook mailbox or contact the SOC directly at evo-soc@evopayments.com.<br />\n</div>\n</td></tr></tbody></table>\n<div>\n\n<br />\n</div></span></pre>\n<div>\n<br />\n</div>\n<div style=\"font-size: 14px\">\n<div style=\"font-size: 14px\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">Por favor, nos podéis responder con la info..<br />\n</div>\n<div dir=\"ltr\">\n<div>Es URGENTE.<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n</div>\n<div dir=\"ltr\">\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Muchas Gracias.<br />\n</div>\n<div style=\"font-size: 15px; font-family: Calibri, sans-serif\">Un saludo,<br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 7px\">&nbsp;</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 16px\">Gabriel Santiago</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 13px\">Abisma IT Systems</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_size\" style=\"font-size: 13px\">+34 93 192 17 66</span></span></span></b><br />\n</div>\n<div style=\"margin: 0cm; font-size: 15px; font-family: Calibri, sans-serif\">\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.abisma.com/\"><img width=\"2.322in\" class=\"x_x_-1858656683fr-fic x_x_-1858656683fr-dii\" height=\"0.75in\" style=\"height: 0.75in; width: 2.322in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3OTQ3NTI4NywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.lBgeMuq7pjYNhQF6NxzFT2nFH20T9C-Q4x0AAQf1IJk\" /></a><br />\n</div>\n<div>\n<b><span class=\"x_colour\" style=\"color: rgb(127, 127, 127)\"><span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10pt\"></span></span></span></b><br />\n</div>\n</div>\n<div class=\"x_x_-1858656683freshdesk_quote\">\n<blockquote class=\"x_x_-1858656683freshdesk_quote\">\n<div>Activado Lun, 3 Oct a 3:37 P. M. <br />\n</div>\n<span class=\"x_x_-1858656683separator\">\n<div>, soporte clearone &lt;soporte@clearone.es&gt; escribió: <br />\n</div>\n<div class=\"x_x_-1858656683WordSection1\">\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\">Gracias por tu correo, te contestaremos lo antes posible. Si deseas hacer seguimiento\n del caso, te hemos asignado un número de referencia en el asunto.</span></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\">Un saludo,</span></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\">Dpto. Soporte</span></span></span></b><b><span class=\"x_colour\" style=\"color: rgb(166, 166, 166)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span></b><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<b><i><span class=\"x_colour\" style=\"color: rgb(166, 166, 166)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 16pt\">Clear</span></span></span></i></b><b><i><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 16pt\">ONE\n</span></span></span></i></b><b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 16pt\">-\n</span></span></span></b><b><span class=\"x_colour\" style=\"color: rgb(0, 176, 240)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\">91 490 01 50</span></span></span></b><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_colour\" style=\"color: rgb(31, 73, 125)\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"></span></span></b><br />\n</div>\n</div>\n<div class=\"x_x_-1858656683freshdesk_quote\">\n<blockquote class=\"x_x_-1858656683freshdesk_quote\">\n<div>\n<br />\n</div>\n</blockquote>\n</div>\n</span>\n</blockquote>\n</div>\n</div>\n</div>\n</div>\n<div class=\"x_x_-1858656683freshdesk_quote\">\n\n</div></span>\n</blockquote>\n</div>\n</div>\n</div>\n</div></span></div>\n</div>\n<div class=\"x_745653989freshdesk_quote\"><blockquote class=\"x_745653989freshdesk_quote\">\n<div>From:<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"> Soporte Abisma Systems [mailto:soporte@abisma.com]\n<br />\n<b>Sent:</b> lunes, 03 de octubre de 2022 9:06<br />\n<b>To:</b> soporte clearone &lt;soporte@clearone.es&gt;<br />\n<b>Subject:</b> [External Email] Re: Nuevo tienda Browniespain - CL2022/020720</span></span>\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div class=\"x_MsoNormal\">\n<br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div class=\"x_MsoNormal\">\n<br />\n</div>\n<div>&nbsp;<br />\n</div>\n<pre><span class=\"x_colour\" style=\"color: blue\"><div>&nbsp;<br />\n</div></span></pre>\n<pre><span class=\"x_colour\" style=\"color: blue\"><div>&nbsp;<br />\n</div></span></pre>\n<table class=\"x_x_-1858656683MsoNormalTable\" border=\"1\" cellpadding=\"0\" id=\"x_x_-1858656683webs1\" style=\"border: ridge black 2.25pt\">\n<tbody>\n<tr id=\"x_x_-1858656683webs3\">\n<td id=\"x_x_-1858656683webs2\" style=\"border: inset black 1pt; background: red; padding: 0.75pt 0.75pt 0.75pt 0.75pt\">\n<div class=\"x_MsoNormal\" align=\"center\" style=\"text-align: center\">\n<b><span class=\"x_colour\" style=\"color: white\">EXTERNAL EMAIL</span></b><span class=\"x_colour\" style=\"color: white\"><br />\nDo not click links or open attachments unless you know the content is safe.<br />\nReport any suspicious email to the EVO Security Operations Center using the button at the top of your Outlook mailbox or contact the SOC directly at evo-soc@evopayments.com.</span>\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<pre><span class=\"x_colour\" style=\"color: blue\"><div>&nbsp;<br />\n</div></span></pre>\n<pre><span class=\"x_colour\" style=\"color: blue\"><div>&nbsp;<br />\n</div></span></pre>\n<div class=\"x_MsoNormal\">\n<br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<div>\n<div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10.5pt\">​Buenos días,&nbsp;</span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10.5pt\">​</span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\" style=\"margin-bottom: 12pt\">\n<span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10.5pt\">Nos podéis por favor en cuanto podáis pasarnos esta info, nos urge tener los dispositivos operativos\n en cuanto antes.</span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n</div>\n<div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\">Muchas Gracias.</span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\">Un saludo,</span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 5.5pt\">&nbsp;</span></span></span></b><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\"></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\">Gabriel Santiago</span></span></span></b><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\"></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 10pt\">Abisma IT Systems</span></span></span></span></b><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\"></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<b><span class=\"x_highlight\" style=\"background-color: white\"><span class=\"x_colour\" style=\"color: gray\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 10pt\">+34 93 192 17 66</span></span></span></span></b><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\"></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11.5pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.abisma.com/\"><span style=\"border: solid windowtext 1pt; padding: 0cm; text-decoration: none\"><img width=\"222\" height=\"222\" alt=\"Image removed by sender.\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM4NzExNTAzNCwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.mmnva7KWaeV4q_BPDxI3LlIbWi7WfSjsOu3phSA3GVA\" /></span></a></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n<div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10.5pt\"></span></span><br />\n</div>\n<div>&nbsp;<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n</div>\n<div>\n<br />\n</div>\n</div>\n<div class=\"x_MsoNormal\">\n<span class=\"x_font\" style=\"font-family: &quot;Segoe UI&quot;, sans-serif\"><span class=\"x_size\" style=\"font-size: 10.5pt\"></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n</div>\n\n\n\n\n\n<div>\n<br />\n</div>\n<div>\n<span class=\"x_colour\" style=\"color: rgb(255, 255, 255)\"><span class=\"x_font\" style=\"font-family: fdtktid\"><span class=\"x_size\" style=\"font-size: 0px\">14777:1112376</span></span></span><br />\n</div>\n\n\n\n<div>\n<br />\n</div>\n\n<div>\n<br />\n</div>\n<div>\n<hr id=\"x_null\" />\n<br />\n</div>\n<div>\n<span class=\"x_font\" style=\"font-family: verdana, sans-serif\">Saludos.</span><br />\n</div>\n<div>\n<span class=\"x_font\" style=\"font-family: verdana, sans-serif\">El Equipo IT</span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<table class=\"x_x_MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"font-style: normal; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; color: rgb(32, 31, 30); letter-spacing: normal; orphans: 2; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255); width: 375pt\">\n<tbody>\n<tr>\n<td width=\"230\" style=\"white-space: normal; width: 172.5pt; padding: 0cm\">\n<div class=\"x_x_MsoNormal\" style=\"margin: 0cm\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"><b><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">Equipo\n IT</span></span></span></b><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><br />\n<br />\n<br />\n</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"0.1875in\" height=\"0.1875in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 0.1875in; height: 0.1875in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg4NCwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.SQKdMFWdE_gnHZLzFWih1yi7avKmrtpQ2hhfYuNLzA8\" /></span></span></span></a><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"0.1875in\" height=\"0.1875in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 0.1875in; height: 0.1875in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg4NSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.nYG3aIbljyHFk5Q4rTkh3i8s4NAWVBrVhSmPOLQM7GY\" /></span></span></span></a><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"0.1875in\" height=\"0.1875in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 0.1875in; height: 0.1875in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg4NywiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.b4syL2GO1zKp1K7Lu-wHYSGfrg7Y7VdiRbd4Dt8VVKE\" /></span></span></span></a><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"0.1875in\" height=\"0.1875in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 0.1875in; height: 0.1875in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg4OCwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.r_Wt4KHNUs0hqArCV5mKriYfv1WoW40oS8DUbFEneUA\" /></span></span></span></a></span></span></div>\n</td>\n<td width=\"270\" style=\"white-space: normal; width: 202.5pt; border-top: none; border-right: none; border-bottom: none; border-left: 1pt solid rgb(61, 61, 63); padding: 0cm 0cm 0cm 15pt\">\n<div class=\"x_x_MsoNormal\" style=\"margin: 0cm\"><span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"><span class=\"x_colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">C/\n Castanyer 29<br />\n08022 - Barcelona, Spain<br />\n+34 932 377 066<br />\n<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: rgb(155, 155, 155)\"><span class=\"x_font\" style=\"font-family: inherit\"><span class=\"x_size\" style=\"font-size: inherit\">www.browniespain.com</span></span></span></a></span></span></span></span></span></div>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"white-space: normal; width: 375pt; padding: 0cm\">\n<div class=\"x_x_MsoNormal\" style=\"margin: 0cm\">\n<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"3.9062in\" height=\"1.0416in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 3.9062in; height: 1.0416in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg4OSwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.NN7H0G7Lz-r9x6FtRw-9PkNayG63NHa8l72dvNZH9jI\" /></span></span></span></a><span class=\"x_colour\" style=\"color: inherit\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">&nbsp;\n &nbsp; &nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: blue\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\"><img width=\"0.8541in\" height=\"0.8645in\" class=\"x_ADIae\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit; width: 0.8541in; height: 0.8645in\" src=\"https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM5MDgzMzg5MCwiZG9tYWluIjoic29wb3J0ZWFiaXNtYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MTExMjM3Nn0.U-GBqN8vIt2IIPzOfQEqGFWv8PYdX9q_DwuXzU7nAQU\" /></span></span></span></a><span class=\"x_colour\" style=\"color: inherit\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 9pt\">&nbsp;</span></span></span></span></span><br />\n</div>\n</td>\n</tr>\n<tr>\n<td width=\"500\" colspan=\"2\" style=\"white-space: normal; width: 375pt; padding: 0cm\">\n<div class=\"x_x_MsoNormal\" style=\"margin: 0cm; text-align: justify\">\n<span class=\"x_font\" style=\"font-family: Calibri, sans-serif\"><span class=\"x_size\" style=\"font-size: 11pt\"><span class=\"x_colour\" style=\"color: rgb(186, 186, 186)\"><span class=\"x_font\" style=\"font-family: Arial, sans-serif\"><span class=\"x_size\" style=\"font-size: 6pt\">La\n información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos\n han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión,\n portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico<span>&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline\"><span class=\"x_colour\" style=\"color: rgb(5, 99, 193)\"><span class=\"x_font\" style=\"font-family: inherit\"><span class=\"x_size\" style=\"font-size: inherit\">personal@browniespain.com</span></span></span></a><span>&nbsp;</span>Si\n usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación,\n distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span></span></span><br />\n</div>\n</td>\n</tr>\n</tbody>\n</table>\n<div>\n<br />\n</div>\n<div>\n<b style=\"color: rgb(32, 31, 30); font-size: 15px; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; background-color: rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color: inherit\"><span class=\"x_font\" style=\"font-family: verdana, sans-serif\"><span class=\"x_size\" style=\"font-size: 13px\">NOTA:</span></span></span></b><span class=\"x_highlight\" style=\"background-color: rgb(255, 255, 255)\"><span class=\"x_colour\" style=\"color: rgb(32, 31, 30)\"><span class=\"x_font\" style=\"font-family: verdana, sans-serif\"><span><span class=\"x_size\" style=\"font-size: 13px\">&nbsp;</span></span><span class=\"x_size\" style=\"font-size: 13px\">Esto\n es un envío automático. Por favor, no respondas a este correo.</span></span></span></span><br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<div>\n<br />\n</div>\n<br />\n\n</blockquote></div>\n                          </span>\n</blockquote>\n                        </div>\n</div>\n\n<br />\n\n\n\n\n<span title=\"fd_tkt_identifier\" style=\"font-size: 0px; font-family: fdtktid; min-height: 0px; min-height: 0px; max-height: 0px; line-height: 0px; color: rgb(255, 255, 255)\">14777:1112376</span>\n\n</div></div>",
  "display_key": {
    "value": "1488",
    "display_value": "1488"
  },
  "due_by_time": null,
  "is_reopened": false,
  "maintenance": null,
  "subcategory": {
    "id": "10918000000193312",
    "name": "Datáfonos"
  },
  "created_time": {
    "value": "1666166474329",
    "display_value": "Oct 19, 2022 10:01 AM"
  },
  "deleted_time": null,
  "is_escalated": false,
  "request_type": {
    "id": "10918000000010007",
    "name": "Incidencia"
  },
  "time_elapsed": "0",
  "assigned_time": {
    "value": "1666169736888",
    "display_value": "Oct 19, 2022 10:55 AM"
  },
  "resolved_time": null,
  "completed_time": null,
  "responded_time": null,
  "approval_status": null,
  "has_attachments": false,
  "unreplied_count": 0,
  "last_updated_time": {
    "value": "1667756478794",
    "display_value": "Nov 6, 2022 06:41 PM"
  },
  "linked_to_request": null,
  "is_service_request": false,
  "completed_by_denial": false,
  "email_ids_to_notify": [
    "it@browniespain.com"
  ],
  "has_linked_requests": false,
  "notification_status": "TECH_REPLY",
  "cancel_flag_comments": null,
  "cancellation_requested": false,
  "is_first_response_overdue": false,
  "request_template_task_ids": [],
  "workflow_instance_details": null,
  "entity_instance_properties": [],
  "first_response_due_by_time": null,
  "request_template_checklist_ids": []
}