#1254 · RE: AFLUENCIA SEPTIEMBRE OVIEDO
ID interno: 10918000000423791
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
Software
Subcategoría
Power BI
Tipo
Consulta
Canal
CAU
SLA
—
Grupo
ServiceDesk Brownie
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Consulta
Creado
10/10/22, 16:43
Resuelto
—
Actualizado
13/10/22, 10:20
Asignado
Oct 11, 2022 08:53 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Sergio Marqués
Descripción
Hola Mareli,
Sobre los nuevos informes, no te preocupes, porque cuando incorporemos esta métrica a la nueva solución de BI lo validaremos adecuadamente y ya revisaremos estos puntos.
Respecto el dato de los informes que actualmente consultan las tiendas y se está visualizando incorrectamente lo deberíais revisar con @Luís Boix o soporte @BrownieSpain.
Muchas gracias,
Axel Carreras
De: Mareli Homedes <mareli.homedes@browniespain.com>
Enviado el: lunes, 10 de octubre de 2022 17:06
Para: Axel Carreras <axel.carreras@holisticds.com>; Luís Boix <luis.boix@browniespain.com>
CC: Olatz Iglesias <olatz.iglesias@browniespain.com>; María Bultó <maria.bulto@browniespain.com>
Asunto: RV: AFLUENCIA SEPTIEMBRE OVIEDO
Buenas tardes,
Os reenvío un mensaje que me ha enviado Olatz.
Sé que la información procedente de ventas a TC Group no es fiable, pero la información que tenemos de TC Group sí que debería serlo ¿no?
Es decir, las entradas que salen en los informes deberían coincidir.
Se trata de informes que tienen acceso las tiendas, o sea, los antiguos, pero para que no se herede el posible error.
¿Podemos mirarlo?
Mareli Homedes | C/ Castanyer 29 |
De: Oviedo <oviedo@browniespain.com>
Enviado el: lunes, 10 de octubre de 2022 15:56
Para: Olatz Iglesias <olatz.iglesias@browniespain.com>
CC: Miriam Gonzalez <miriam.gonzalez@browniespain.com>
Asunto: AFLUENCIA SEPTIEMBRE OVIEDO
Hola Oli,
Estaba revisando los datos de Septiembre para rellenar nuestra plantilla de acumulado anual y tengo alguna duda.
En TC Group nos dice que hemos tenido en total 10352 entradas, lo que hace un RC de 18,5%. En cambio si me voy a PBI, seleccionando todos los días de mes, me aparece una afluencia de 10636, y una conversión de 16,62%. Entiendo
que el tema de unidades y transacciones pueda estar mal, pero las entradas, ¿no deberían ser datos correctos que coincidieran en ambos informes?
Te adjunto capturas y también el informe que me descargué de PBI.
Un besito!
Brownie Oviedo
C/Milicias Nacionales, 2
C.P: 33003 , Oviedo
www.browniespain.com
T. +34 985 75 75 67
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"description": "<div lang=\"CA\" style=\"\" class=\" zm_975901087188462377_parse_-926704437522288954\"><div class=\"x_-764629390WordSection1\"><p class=\"MsoNormal\"><span lang=\"ES\">Hola Mareli,</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Sobre los nuevos informes, no te preocupes, porque cuando incorporemos esta métrica a la nueva solución de BI lo validaremos adecuadamente y ya revisaremos estos puntos.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Respecto el dato de los informes que actualmente consultan las tiendas y se está visualizando incorrectamente lo deberíais revisar con <a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_-764629390OWAAM9936172BC728463491731456A76C7FBD\" href=\"mailto:luis.boix@browniespain.com\"> <span class=\"font\" style=\"font-family: Calibri, sans-serif\">@Luís Boix</span></a> o soporte <a target=\"_blank\" rel=\"noopener noreferrer\" id=\"x_-764629390OWAAM8933D09025DD4202AFEC3047F23FC23A\" href=\"mailto:soporte@browniespain.com\"> <span class=\"font\" style=\"font-family: Calibri, sans-serif\">@BrownieSpain</span></a>.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Muchas gracias,</span><br /></p><div><p class=\"MsoNormal\"><span style=\"\"> </span><br /></p><p class=\"MsoNormal\"><b><span class=\"size\" style=\"font-size: 10pt\"> Axel Carreras</span></b><br /></p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.holisticds.com/\"><b><span class=\"colour\" style=\"color: windowtext\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"1.6666in\" height=\"0.5333in\" style=\"width: 1.6666in; height: 0.5333in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174094&ACTION=FILE\" /></span></span></span></b></a><b><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"></span></span></b><br /></p></div><p class=\"MsoNormal\"> <br /></p><div><div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\"><p class=\"MsoNormal\"><b><span lang=\"ES\" style=\"\">De:</span></b><span lang=\"ES\" style=\"\"> Mareli Homedes <mareli.homedes@browniespain.com> <br /> <b>Enviado el:</b> lunes, 10 de octubre de 2022 17:06<br /> <b>Para:</b> Axel Carreras <axel.carreras@holisticds.com>; Luís Boix <luis.boix@browniespain.com><br /> <b>CC:</b> Olatz Iglesias <olatz.iglesias@browniespain.com>; María Bultó <maria.bulto@browniespain.com><br /> <b>Asunto:</b> RV: AFLUENCIA SEPTIEMBRE OVIEDO</span></p></div></div><p class=\"MsoNormal\"> <br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Buenas tardes,</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Os reenvío un mensaje que me ha enviado Olatz.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Sé que la información procedente de ventas a TC Group no es fiable, pero la información que tenemos de TC Group sí que debería serlo ¿no?</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Es decir, las entradas que salen en los informes deberían coincidir.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Se trata de informes que tienen acceso las tiendas, o sea, los antiguos, pero para que no se herede el posible error.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><div><p class=\"MsoNormal\"><span lang=\"ES\">¿Podemos mirarlo?</span><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\"> </span></span><br /></p><p style=\"margin-top: 0cm\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\"> </span></span><br /></p><table class=\"x_-764629390MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\"><tbody><tr><td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\"><p><b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">Mareli Homedes</span></span></span></b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><br /> <br /> <br /> </span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1916in\" height=\"0.1916in\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174095&ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"> </span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1916in\" height=\"0.1916in\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174096&ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"> </span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1916in\" height=\"0.1916in\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174097&ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"> </span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1916in\" height=\"0.1916in\" style=\"width: 0.1916in; height: 0.1916in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174098&ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"></span></span></span></p></td><td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\"><p><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">C/ Castanyer 29<br /> 08022 - Barcelona, Spain<br /> +34 932 377 066<br /> <br /> <a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span class=\"colour\" style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a> </span></span></span><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"></span></span></p></td></tr></tbody></table></div><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><div><div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\"><p class=\"MsoNormal\"><b><span lang=\"ES\" style=\"\">De:</span></b><span lang=\"ES\" style=\"\"> Oviedo <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:oviedo@browniespain.com\">oviedo@browniespain.com</a>> <br /> <b>Enviado el:</b> lunes, 10 de octubre de 2022 15:56<br /> <b>Para:</b> Olatz Iglesias <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:olatz.iglesias@browniespain.com\">olatz.iglesias@browniespain.com</a>><br /> <b>CC:</b> Miriam Gonzalez <<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:miriam.gonzalez@browniespain.com\">miriam.gonzalez@browniespain.com</a>><br /> <b>Asunto:</b> AFLUENCIA SEPTIEMBRE OVIEDO</span></p></div></div><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Hola Oli,</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Estaba revisando los datos de Septiembre para rellenar nuestra plantilla de acumulado anual y tengo alguna duda.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">En TC Group nos dice que hemos tenido en total 10352 entradas, lo que hace un RC de 18,5%. En cambio si me voy a PBI, seleccionando todos los días de mes, me aparece una afluencia de 10636, y una conversión de 16,62%. Entiendo\n que el tema de unidades y transacciones pueda estar mal, pero las entradas, ¿no deberían ser datos correctos que coincidieran en ambos informes?</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Te adjunto capturas y también el informe que me descargué de PBI.</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"><img border=\"0\" width=\"9.075in\" height=\"3.4166in\" style=\"width: 9.075in; height: 3.4166in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174099&ACTION=FILE\" /></span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"><img border=\"0\" width=\"10.65in\" height=\"1.65in\" style=\"width: 10.65in; height: 1.65in\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=174100&ACTION=FILE\" /></span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\">Un besito!</span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p><p class=\"MsoNormal\"><b><span class=\"font\" style=\"font-family: HelveticaNeue\">Brownie Oviedo</span></b><span class=\"font\" style=\"font-family: HelveticaNeue\"><br /> C/Milicias Nacionales, 2</span></p><p class=\"MsoNormal\"><span class=\"font\" style=\"font-family: HelveticaNeue\">C.P: 33003 , Oviedo<br /> </span><span lang=\"ES\" style=\"\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span class=\"colour\" style=\"color: rgb(0, 120, 212)\"><span class=\"font\" style=\"font-family: HelveticaNeue\">www.browniespain.com</span></span></a></span><span class=\"font\" style=\"font-family: HelveticaNeue\"></span></p><p class=\"MsoNormal\"><span class=\"colour\" style=\"color: rgb(0, 120, 212)\"><span class=\"font\" style=\"font-family: HelveticaNeue\">T. +34 985 75 75 67</span></span><br /></p><p class=\"MsoNormal\"><span class=\"font\" style=\"font-family: HelveticaNeue\"> </span><br /></p><p class=\"MsoNormal\"><span class=\"font\" style=\"font-family: HelveticaNeue\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\" style=\"\"> </span><br /></p><p class=\"MsoNormal\"><span lang=\"ES\"> </span><br /></p></div></div>",
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