#1079 · RV: Facturación Chile

ID interno: 10918000000398781

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Business Central

Subcategoría

Procedimientos BC

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Carolina Artal Morales

Técnico

Sergio Marqués

Departamento

Administración

Request Type

Incidencia

Creado

4/10/22, 11:04

Resuelto

Actualizado

19/10/22, 13:31

Asignado

Oct 4, 2022 04:22 PM

Respondido

Oct 13, 2022 12:21 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Sergio Marqués

Descripción

 

 

 

 

Carolina Artal Morales
Control management & administration

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 630 255 183
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

De: IT <it@browniespain.com>
Enviado el: martes, 4 de octubre de 2022 13:03
Para: Carolina Artal Morales <carol.artal@browniespain.com>
Asunto: RE: Facturación Chile

 

 

 

 Hola Carolina

 

Porfavor, enviar el email aSOPORTE@BROWNIESPAIN.COM

 

un saludo



De: Carolina Artal Morales <carol.artal@browniespain.com>
Enviado: martes, 4 de octubre de 2022 12:51
Para: IT <it@browniespain.com>
Asunto: Facturación Chile

 

Hola,

Hemos detectado que a partir de marzo todas las facturas que hemos emitido se contabilizan en la cuenta 7*19 que es ventas 3J y tendría que estarse contabilizando en la 7*10 ventas franquiciados.

 

Gracias,

 

 

 

Carolina Artal Morales
Control management & administration

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 630 255 183
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónicopersonal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

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  "description": "<div class=\"WordSection1\"><p class=\"MsoNormal\"><span style=\"\">&nbsp;</span><br /></p><p class=\"MsoNormal\"><span style=\"\">&nbsp;</span><br /></p><div><p><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">&nbsp;</span></span><br /></p><p><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">&nbsp;</span></span><br /></p><table class=\"MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\"><tbody><tr><td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\"><p><b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">Carolina Artal Morales</span></span></span></b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><br /></span><span class=\"size\" style=\"font-size: 8pt\">Control management &amp; administration</span><span class=\"size\" style=\"font-size: 9pt\"><br /><br /></span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_1\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163221&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_8\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163222&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_9\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163223&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_10\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163224&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"></span></span></span></p></td><td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\"><p><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">C/ Castanyer 29<br />08022 - Barcelona, Spain<br />+34 932 377 066<br />+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"colour\" style=\"color: rgb(61, 61, 63)\">630 255 183</span></a><br /><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span class=\"colour\" style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a></span></span></span><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"></span></span></p></td></tr><tr><td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"3.9062in\" height=\"1.0416in\" style=\"width: 3.9062in; height: 1.0416in\" id=\"Imagen_x0020_11\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163225&amp;ACTION=FILE\" /></span></span></span></a><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp; &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.8645in\" height=\"0.8541in\" style=\"width: 0.8645in; height: 0.8541in\" id=\"Imagen_x0020_12\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163226&amp;ACTION=FILE\" /></span></span></span></a><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span><br /></p></td></tr><tr><td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"MsoNormal\" style=\"text-align: justify\"><span class=\"colour\" style=\"color: rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span><br /></p></td></tr></tbody></table></div><p class=\"MsoNormal\"><span style=\"\">&nbsp;</span><br /></p><p class=\"MsoNormal\"><span style=\"\">&nbsp;</span><br /></p><div><div style=\"border: none; border-top: solid rgb(225, 225, 225) 1pt; padding: 3pt 0cm 0cm 0cm\"><p class=\"MsoNormal\"></p><div><b>De:</b> IT &lt;it@browniespain.com&gt; <br /></div><div><b>Enviado el:</b> martes, 4 de octubre de 2022 13:03<br /></div><div><b>Para:</b> Carolina Artal Morales &lt;carol.artal@browniespain.com&gt;<br /></div><div><b>Asunto:</b> RE: Facturación Chile<br /></div><p></p></div></div><p class=\"MsoNormal\">&nbsp;<br /></p><div><p class=\"MsoNormal\"><span class=\"colour\" style=\"color: black\"><span class=\"size\" style=\"font-size: 12pt\">&nbsp;</span></span><br /></p></div><div><div><p class=\"MsoNormal\"><span class=\"colour\" style=\"color: black\"><span class=\"size\" style=\"font-size: 12pt\">&nbsp;</span></span><br /></p></div><div id=\"Signature\"><div><p><span class=\"colour\" style=\"color: black\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">&nbsp;Hola Carolina</span></span></span><br /></p><p><span class=\"colour\" style=\"color: black\">&nbsp;</span><br /></p><p><span class=\"colour\" style=\"color: black\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">Porfavor, enviar el email a<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:SOPORTE@BROWNIESPAIN.COM\">SOPORTE@BROWNIESPAIN.COM</a></span></span></span><br /></p><p><span class=\"colour\" style=\"color: black\">&nbsp;</span><br /></p><p><span class=\"colour\" style=\"color: black\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">un saludo</span></span></span><br /></p></div></div></div><div class=\"MsoNormal\" align=\"center\" style=\"text-align: center\"><hr /><br /></div><div id=\"divRplyFwdMsg\"><p class=\"MsoNormal\"><b><span class=\"colour\" style=\"color: black\">De:</span></b><span class=\"colour\" style=\"color: black\"> Carolina Artal Morales &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:carol.artal@browniespain.com\">carol.artal@browniespain.com</a>&gt;<br /><b>Enviado:</b> martes, 4 de octubre de 2022 12:51<br /><b>Para:</b> IT &lt;<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:it@browniespain.com\">it@browniespain.com</a>&gt;<br /><b>Asunto:</b> Facturación Chile</span></p><div><p class=\"MsoNormal\">&nbsp;<br /></p></div></div><div><div><p class=\"xmsonormal\"><span>Hola,</span><br /></p><p class=\"xmsonormal\"><span>Hemos detectado que a partir de marzo todas las facturas que hemos emitido se contabilizan en la cuenta 7*19 que es ventas 3J y tendría que estarse contabilizando en la 7*10 ventas franquiciados.</span><br /></p><p class=\"xmsonormal\"><span>&nbsp;</span><br /></p><p class=\"xmsonormal\"><span>Gracias,</span><br /></p><p class=\"xmsonormal\"><span>&nbsp;</span><br /></p><p><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">&nbsp;</span></span><br /></p><p><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 10pt\">&nbsp;</span></span><br /></p><table class=\"MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\"><tbody><tr><td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\"><p><b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">Carolina Artal Morales</span></span></span></b><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><br /></span><span class=\"size\" style=\"font-size: 8pt\">Control management &amp; administration</span><span class=\"size\" style=\"font-size: 9pt\"><br /><br /></span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"x_Imagen_x0020_1\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163221&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"x_Imagen_x0020_2\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163222&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"x_Imagen_x0020_3\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163223&amp;ACTION=FILE\" /></span></span></span></a><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.1875in\" height=\"0.1875in\" style=\"width: 0.1875in; height: 0.1875in\" id=\"x_Imagen_x0020_4\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163224&amp;ACTION=FILE\" /></span></span></span></a></p></td><td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\"><p><span class=\"colour\" style=\"color: rgb(61, 61, 63)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">C/ Castanyer 29<br />08022 - Barcelona, Spain<br />+34 932 377 066<br />+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"colour\" style=\"color: rgb(61, 61, 63)\">630 255 183</span></a><br /><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span class=\"colour\" style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a></span></span></span></p></td></tr><tr><td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"3.9062in\" height=\"1.0416in\" style=\"width: 3.9062in; height: 1.0416in\" id=\"x_Imagen_x0020_5\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163225&amp;ACTION=FILE\" /></span></span></span></a><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp; &nbsp; &nbsp;</span></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span class=\"colour\" style=\"color: blue\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\"><img border=\"0\" width=\"0.8645in\" height=\"0.8541in\" style=\"width: 0.8645in; height: 0.8541in\" id=\"x_Imagen_x0020_6\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=163226&amp;ACTION=FILE\" /></span></span></span></a><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 9pt\">&nbsp;</span></span><br /></p></td></tr><tr><td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"xmsonormal\" style=\"text-align: justify\"><span class=\"colour\" style=\"color: rgb(186, 186, 186)\"><span class=\"font\" style=\"font-family: Arial, sans-serif\"><span class=\"size\" style=\"font-size: 6pt\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\">personal@browniespain.com</a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></span></span><br /></p></td></tr></tbody></table><p class=\"xmsonormal\"><span>&nbsp;</span><br /></p><p class=\"xmsonormal\"><span>&nbsp;</span><br /></p></div></div></div>",
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