#878 · Tu ID de Apple se ha usado para iniciar sesión en iCloud desde un navegador web
ID interno: 10918000000374047
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
ERP
Subcategoría
LS Retail
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
28/9/22, 7:24
Resuelto
—
Actualizado
28/9/22, 8:29
Asignado
Sep 28, 2022 10:29 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
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JSON crudo (detalle completo)
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"description": " <body style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 13px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 18px\"> <div class=\"mail-wrapper\" style=\"background-color: rgb(255, 255, 255); margin: 0; text-align: center\"> <table style=\"border: 0; margin: 0; border-spacing: 0; table-layout: auto; width: 100%; border-collapse: collapse\"> </table> <table style=\"border: 0; margin: 0 auto; border-spacing: 0; border-collapse: collapse\" align=\"center\"> <tbody style=\"margin: 0\"> <tr style=\"margin: 0\"> <td class=\"main-table-2\" align=\"center\" style=\"padding: 0px 36px 0px 40px; margin: 0; color: rgb(51, 51, 51); width: 685px; font-size: 13px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 18px\"> <table class=\"content-table-2\" style=\"border: 0; margin: 0 auto; border-spacing: 0; border-collapse: collapse; text-align: left\"> <tbody style=\"margin: 0\"> <tr style=\"margin: 0\"> <td class=\"account-logo-box padding-9 padding-6\" style=\"padding: 0; padding-top: 32px; margin: 0; color: rgb(51, 51, 51); font-size: 13px; padding-bottom: 30px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 18px; float: right; text-align: right; margin-right: 10px\"> <img src=\"https://statici.icloud.com/emailimages/v4/common/apple_logo_web@2x.png\" width=\"22px\" height=\"26px\" style=\"border: 0; margin: 0\" /> </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Hola, Brownie Spain: </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Tu ID de Apple (<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:soporte@browniespain.com\" class=\"account-link-1\" style=\"margin: 0; color: rgb(43, 43, 43); font-weight: 600; text-decoration: none\">soporte@browniespain.com</a>) se ha usado para iniciar sesión en iCloud desde un navegador web. </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Fecha y hora: 28 de septiembre de 2022, 07:22 UTC<br style=\"margin: 0\" /> Sistema operativo:Windows<br style=\"margin: 0\" /> </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Si la información mencionada más arriba te resulta familiar, puedes ignorar este mensaje. </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Si no has iniciado sesión recientemente en iCloud y crees que alguien podría haber accedido a tu cuenta, te recomendamos que restablezcas tu contraseña lo antes posible en la página del ID de Apple (<a target=\"_blank\" rel=\"noopener noreferrer\" class=\"account-link-2\" href=\"https://appleid.apple.com\" style=\"margin: 0; color: rgb(51, 51, 51); text-decoration: none\">https://appleid.apple.com</a>). </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-7\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Atentamente, </td> </tr> <tr style=\"margin: 0\"> <td class=\"account-content-sf padding-5\" style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); font-size: 17px; padding-bottom: 26px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 1.3; text-align: left\"> Soporte técnico de Apple </td> </tr> </tbody> </table> </td> </tr> <tr style=\"margin: 0\"> <td style=\"padding: 0; margin: 0; color: rgb(51, 51, 51); width: 100%; font-size: 13px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 18px\" align=\"center\"> <table class=\"footer-table\" style=\"border: 0; margin: 0; border-spacing: 0; width: 100%; font-size: inherit; line-height: 18px; border-collapse: collapse; text-align: center\"> <tbody style=\"margin: 0\"> <tr style=\"margin: 0\"> <td class=\"footer-cell\" style=\"padding: 0 18px 18px 18px; margin: 0; color: rgb(102, 102, 102); font-size: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 15px; text-align: center\"> <table class=\"footer-table\" style=\"border: 0; margin: 0; border-spacing: 0; width: 100%; font-size: inherit; line-height: 18px; border-collapse: collapse; text-align: center\"> <tbody style=\"margin: 0\"> <tr style=\"margin: 0\"> <td class=\"footer-background\" style=\"padding: 15px 0 7px; background-repeat: no-repeat; margin: 0; color: rgb(136, 136, 136); width: 685px; font-size: 11px; line-height: 22px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; background-position: center top; text-align: center\"></td> </tr> <tr style=\"margin: 0\"> <td class=\"footer-cell text-padding\" style=\"padding: 0 18px 18px 18px; margin: 0; color: rgb(102, 102, 102); font-size: 12px; font-family: system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Helvetica Neue, Helvetica, Arial, sans-serif; line-height: 15px; text-align: center\"> <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"nobr\" href=\"https://appleid.apple.com/#!&page=signin\" style=\"margin: 0; color: rgb(0, 112, 201); white-space: nowrap; text-decoration: none\"> ID de Apple </a> | <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"nobr\" href=\"https://support.apple.com/es-es\" style=\"margin: 0; color: rgb(0, 112, 201); white-space: nowrap; text-decoration: none\"> Soporte </a> | <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"nobr\" href=\"https://www.apple.com/legal/privacy/es/\" style=\"margin: 0; color: rgb(0, 112, 201); white-space: nowrap; text-decoration: none\"> Política de privacidad </a> <br style=\"margin: 0\" /> <span class=\"nobr\" style=\"margin: 0; white-space: nowrap\">Copyright © 2022</span> Apple Distribution International Ltd. <a target=\"_blank\" rel=\"noopener noreferrer\" class=\"apple-address\" href=\"#address\" style=\"margin: 0; color: rgb(102, 102, 102); white-space: nowrap; text-decoration: none\">Hollyhill Industrial Estate, Hollyhill, Cork, Ireland.</a> <span class=\"nobr\" style=\"margin: 0; white-space: nowrap\">Todos los derechos reservados.</span> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> </body>",
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